I Love NY Pizza in Schenectady
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Schenectady, Schenectady County, New York, US
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Site: https://www.theoriginalilovenypi...
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–9PM
- Saturday:11AM–9PM
- Sunday:Closed
I Love NY Pizza in other cities:
Was thinking of ordering some food from here, and as usual I always check the reviews to see what the quality is and how customer service is. Looks like the owner had a bad day about 6 days ago. Went on a rampage answering back reviews from years ago……all with negative comebacks from legitimate reviews. Not a very intelligent move on the owners part.
They ain’t even include what i ordered ya off 1 on me. they forgot not one. Yet two whole things off a kidd. mixed chking no come with, at all, fries, or the dinner roll. i need the fries and roll to compliment the chicken and macaroni and cheese like bra it’s about the different textures combined when you order sides and a meal that comes with sides. smh the 5 piece of chicken ya threw in was fire doe but 1/10 cuz ya killed my whole mood. :(
Its a great little place to have pizza! The staff is friendly, and helpful. The place is nice, and clean. The bathroom is really nice, and clean smells good. The pizza is to die for better than all the other pizzas out there. The only thing is parking theres a small lot next to it, but limited space. Theres also the road in front you can park, but watch out for the cars. If your looking for great tasting pizza this is the place for you!
One of my favorite pizza places. The pizza is delicious and you always get it very quickly. Even though most of the time they are reheating the pizza, it always tastes excellent. The price is also quite good, as you can get several very large slices for 5 - 6 dollars. I would highly recommend their barbecue chicken and buffalo chicken pizza.
Went to location ordered my pizza crispy this guy gives me a burnt pizza pie. I called him to let him know that pizza was burned. He didn’t care never once said I will replace or on your next order you’ll get a pie. Nothing disgusting and he definitely lost a customer.
I used to love this place but a few months ago they stopped delivering so I stopped ordering. Then I get a mailer saying they deliver so OK I order. They charge 4 bucks for delivery fee and if you order online the lowest tip is 5 bucks. So 9 bucks added to every order. 8 cut pepperoni, 12 wings and 2 liter comes out to around 40.00. I answer the door, the person asks me what I ordered, then doesnt have it all. The food was good but cold. Is that worth a 5.00 tip? See ya!
Tried to call to order a pizza. Have the guy on the phone and he refused my order. Says “you need to place the order online.” Why!? I got you on the phone now!? Anyways I’ll be calling somewhere else from now on. Good business strategy guys. Maybe provide both options? I don’t know just a thought.
Ive had pizza in Chicago, New York City, Texas, and everywhere else that people say its better in. Ill tell them all today, ILNY Pizza on Union St. is hands-down my favorite pizza. I used to go to this place all the time in high-school and get slices for lunch. I recently returned the other day after a few years. Im happy to say that their quality is still incredible. Great slices.The guy that is always at the place is a nice dude, but hell throw any attitude you give him right back at you. Hes always been very nice to me. Quality slices at a quality place!
This establishment has changed owners in the past two weeks. Always had a great experience previously...last night ordered pizza and wings...asked for extra cheese on both and pepperoni on one. The wings were extremely salty. I looked at my receipt after my boyfriend got home with the food and it was way more then expected. Now I dont have a problem paying for toppings at all but neither one of the pizzas had extra cheese on it. The pizza we ordered a couple weeks ago had the amount of cheese you would expect to get when you are paying for extra toppings. When I called to discuss my concerns they were extremely unprofessional and could care less. So sad to cross off what used to be a great place to get food.
So I ordered a chicken parm sub and an order of mild wings. And I can’t say there was anything I enjoyed of either. The chicken parm had the worst quality chicken on it. And the wings had no sauce on it and was frost bitten looking. I called the store to tell them about the wings. And they gave me another order which was pretty much exactly like the first one. There was little to no sauce which looked like oil basically. Probably won’t be ordering from here anymore. It sucks because I used to love there wings. Just to clarify I ordered this on Friday 3/6/20.
Ordered pizza and wings on 2/17/20 and after waiting an hour and forty-five minutes they brought me the wrong order. I called and spoke with someone who promised to remake the pizza I wanted and have it delivered. Then about 15 minutes later the person who was my delivery driver called and said they will refund me the money for the pizza and if I wanted it delivered I have to go and reorder it online. I said just refund my money. I know after that incident I will never order from them again .UNSATISFIED CUSTOMER!
I havent felt more ripped off on a pizza, in many years. We used to like this place. It is not what it used to be. We paid $21 dollars plus tip, for a pizza I would not value at more than 8 bucks. Our pizza had almost no detectable cheese on it, even though we ordered extra. Toppings were pathetically light, and the dough was tasteless and comprised of 90% of the entire pie. I thought the box was empty when it was handed to me by the driver.. What a rip off!!
The Best New York city style pizza in this area.The pizza guys are real new Yorkers, one bite of their delicious pizza makes it obvious!!!!So,upon editing this review,let me say these guys make the best pizza in the area, but,the WORST italian sub Ive ever had...I ordered an italian sub for dinner tonight,they told me all of the ingredients on the phone..including provolone cheese...they had the balls to charge me $11 for an italian sub,then when I get home there was no provolone cheese on it...Im learning that around this area,you have to check your order before leaving the place..Im really dissapointed in this place...😡
Pizza was ok, the sauce lacked flavor. Crust was good. Wings and garlic knots were very good. Service could have been better if the employees girlfriend/wife wasnt hanging out there and monopolizing his time. She was giving dirty looks to everyone that came in like they were interrupting. Made eating there uncomfortable.
I have ordered from here a couple of times, mostly because I like to give places a chance. Each time, the pizza came with a paper thin crust, and was watery to the point that it was falling apart- both the Sicilian and regular pizzas. Very disappointed, and will definitely not be ordering again.
I Love NY Pizza should be embarrassed to have NY in the name of their restaurant. It would benefit them greatly to actually take a trip to NYC to see what REAL pizza is supposed to taste like. I am yet to have good pizza in Schenectady and this place is no exception. The staff is rude, the food is incredibly overpriced, the pizza is mediocre at best and their wings are subpar. I had their delivery person insist that I meet them on the other side of the street because they couldnt find my building; after opening my pizza I found that all the cheese and toppings had slid to one side of the box. When I called to complain they hung up on me as soon as they realized I was not placing an order. I dont understand how this place has remained in business as long as they have been.
I will never order from this place again! Other reviewers have said as well, quality has gone in the toilet lately. The employees are rude when you place an order, that can be overlooked I guess if the quality and price is good, however, not the case here. Prices have gone way up. Pizza arrived nearly folded in half when I called to complain, the manager yelled at me, as if I had made this lousy Pizza. Dont waste your time and money, there are plenty of places all over town that know how to treat their customers with respect.
Im a pizza snob. There is no pizza like the pizza in the 50s and 60s in NJ, NYC and CT. So... Id have to say that while this is a little walk-in place with no claim to atmosphere or over-the-top friendliness, their pizza is great, the price seems low for the value, and the selection is very good. I keep trying other places in the area, and keep coming back to the fact that I Love NY Pizza on Union has the best.
Worst delivery I’ve possibly ever experienced. Pizza was ice cold, chicken tenders were burnt to a crisp and inedible. That isn’t even the worst part. The salad. Seems to be an easy item right? Wrong! Unless you enjoy raw bacon on the ol’ Cobb salad, I would probably stay away from that also. Congratulations on losing our business but from the looks of it, probably didn’t want it anyway
Been going here since it opened. Used to love it in high school pizza and wings were good enough to oversee the horrible customer service. But the quality has steadily declined over the years, I only called tonight because theyre cheap and would deliver and its snowing. This is only the second time since moving into my new house and obviously will be the last. After taking my address, order and payment over the phone, they called back half an hour later to say they wouldnt deliver to my house, even though they did the last time I ordered there, when I told the owner that he started a yelling match saying I obviously had the wrong place (once again, been ordering there for 15 years) and when I told him I only cared about getting my money back he hung up the phone. So now I have to monitor my account everyday to make sure the money gets put back... it used to be worth it, it isnt at all anymore. Piss poor customer service served with soaked through pizza and burnt wings. Take my advice and go to Nikki Ps not much different in price and so much better on all counts.
They did not even try! The sauce was runny and there was a puddle of water on one side of the box; my pizza was soaked!! I asked for a veggie pizza with no cheese. I was expecting some vegetables; it was just tomato sauce, a few pieces of ill cut green peppers and a pile of tomatoes!!! Disgusting. Im appalled. The only reason I give 2 stars is because the driver was courteous. Otherwise waste of money, low end of the spectrum on this one. Shame.
We took the kids there tonight. We order one of the specials that came with soda & wings. Order garlic knots on the side. Everything was delicious. Cooked perfectly. It was real pizza, not that stuff they try to pass off as authentic pizza up here. We were born & raised on L.I & we are very picky about our pizza. This was by far the closest to L.I pizza that we have had since we moved up here 10 years ago. The staff was without a doubt the most polite & friendliest of any place we had ever gone to. We had to make a few changes to our order after we ordered (picky kids) & they were more than happy to help. We ate inside the place & the girl that works there even brought the kids over some cheesecake. They were so happy & said it was yummy. lol We all cant wait to go there again. I dont know how they got any bad reviews. This is my 2nd time going there & both times we were more than satisfied with our experience. I already told everyone on FB that they have to go try the food there. The only complaint I have is I wish they were closer to where I live in Amsterdam. Definitely worth the trip though. :)
Worst service Ive ever had. Ordered a pizza at 6:55pm, the delivery time said 7:53pm. We called at 8:20pm because our pizza was still not delivered to us, they said its on its way already. Another 20 minutes went by so we called back and said our pizza still isnt here and we ordered it almost 2 hours ago, they didnt apologize or anything, they scrambled to make up an excuse and said oh its right here itll be there in 10-15 mins, we only live 5 minutes from I love New York pizza. So at that point we were furious and said how is that even possible and then they hung up on us! So rude.
I went to this place and ordered a large pepperoni pizza with extra cheese and it was terrible, when I got it home which is approximately 17 blocks away and I went to seperate each slice to serve it for the family and my dinner the cheese seperated from the whole crust of the pizza, also I know what a pizza with extra chees is supposed to look like and it looked nothing like extra cheese was on it, on top of this the cheese smelled terrible. I have seen so many people buying from this establishment and decided if the quality of the pizza I purchased is this bad, I will never again buy anything from this pizza place.
Ordered a pizza for delivery at 11:20am. By 12:45pm no pizza. Called and the guy who answered was extremely rude and claimed the driver called me. He didnt. He told me I had to wait that it was on its way. 1:05pm called back and asked when I could expect delivery. He said it was on its way. Around 1:30pm I called back and said there was no pizza still. He told me (or rather yelled at me) that if I didnt like it I could cancel my order. I said no, i prefer to just have my pizza. He said again its on its way. I told him No offense, but Ive been being told that for a while. He started yelling at me telling me No food for you. You call all day, i give you no food. I was shocked. I said Thats really rude! You shouldnt be so rude to your customers He yelled at me again and said I cancel your order, no food for you. and hung up. My husband called back and said Look, if its not on its way yet, we dont want it. (This was around 1:45pm) The guy on the phone said Well, its on its way so youll have to take it. We waited another 5 minutes and left to go to a different pizza place. At 2:10pm the driver called I have your pizza. Cmon 3 hours!And honestly... Ive had this pizza before and it isnt good at all. We only ordered there because my husband was craving pizza and we thought our regular place was closed. NEVER ORDER FROM THIS PLACE.
I ordered a pizza with 20 piece chicken wings and a baked ziti with chicken. the wings was alright but the pizza was cold and it looked like it was preheated. I called to complain and the gentleman was rude and did not want to hear my complain after i spend 42.95 . I will never order from this pizza place again they do not care about their customers.
Horrible was served burnt pizza and the manager was rude and will not deleiver a new pizza or give me my refund back. I complained through slice and they lied and said i wasnt avaiable after the manager told me i was gonna cancel your order because we dont deliver there, umm ive been getting pizzas here for a whole year. then told me its not burnt we dont give soggy pizza, but i dont want pizza to chip my tooth either. dont go here i complained to bbb.
My boyfriend and I are pizza crazy. ILNY pizza was about the third pizza place weve tried in schenectady and it will definitely be our last. Theres no need to go anywhere else. Their food is amazing! Everything from the pizza, to the rolls, salads and even appetizers. Plus theyre super friendly, funny and the prices are cheap.
I was very disappointed in my order. I got 24 wings that were so small that I was not even sure they were wings. Usually a dozen of wings fill me. these just were tiny as hell. They were also over cooked. I threw half awa.they were hard Will not order from here again.
I only gave it a 1 star because theres no option for a zero. By far the worst pizzeria Ive ever had. I ordered some pizza and wings, and thought I was gonna die literally. Me and my girlfriend ended up vomiting all night because of the food. Never going there again...smh
Don’t order from here my friends got subs and there were FINGERNAILS in their subs! I’ve ordered from here in the past and I have never had a good experience. The staff were very rude to me over the phone. This isn’t the first time I’ve complained about this place. It’s absolutely disgusting!
Delivary driver was friendly, prices decent, however my pizza was greasy and cold, my chicken tenders were overcooked, yet cold....I wont order again, or, maybe not be lazy and pick up rather than request delivary, as I saw others very positive reviews, was hoping I had such an experience...
I do not know what happened but the last 3 times I got pizza here its been burned and hard now they always have good new York style pizza Im from down state and I only found 1 place that came close to the pizza I love but now I will not be getting my pizza from here unless they fix this I paid good money for a few pizza s so dont order pizza from them
Total reviews rating 4
199 Reviews for I Love NY Pizza 2023:
Review №1
2021-09-11A hometown establishment with delicious pizza and wings.Pizza is always spot on and wings never disappoint with regards to size and quality.Outdoor seating is great for quickly grabbing a slice and sitting down to enjoy it.Definitely check this place out and give it a try.
Review №2
2022-03-25Eggplant and tomato with ricotta pizza.Food/Value: AService/Wait Time: ADecor/Environment: BParking: C (Street parking)*Photos by meFollow me on Instagram: @paulpaterakisTip me in Bitcoin: 14hzNnkbM5SKrUcLoxn3Vto1mx4BkTLdV9
Review №3
2021-08-05This used to be our favorite pizza place. Drove out there to surprise my husband with it and made the mistake of not checking it until I got home. There’s a pound of sauce on it and the cheese wasn’t even melted. When we called them back they told us it “wasn’t their fault we didn’t like it.” Yeah well, wasn’t my fault it wasn’t cooked. I understand mistakes happen, but that customer service was horrendous.
Review №4
2022-06-20Ordered pizza Well done extra cheese and onion n bacon Not well done 1\/2 raw , no extra cheese and minimal onion nbacon. 5 pc chicken dinner I got no mashed potatoes and gravy asked for dbl order got Zero. Chicken wings more like chicken nuggets They said door dash problem wth?? Lmk
Review №5
2019-01-16Fast and friendly service. Counter girl was polite and happy. Place was clean, always a plus. Ordered a pepperoni calzone and it was excellent. Hot and filled with lots of cheeses and more pepperoni than I wanted. Actually scooped some out. It was way larger than I thought it would be and so I couldnt finish it. Washed it down with an ice cold bottle of Pepsi. My only dig is that the side sauce was also ice cold, but when asked they gave me fresh hot sauce to dip in. Good place. Makes me want to try their pizza.
Review №6
2022-01-05Tried this last week, ordering again tonite. We love it. My 1 year old had 2 slices. Definitely the best place to get pizza and wings. I wanted to call and complain bc it was so good wish they would have put more food in my order. I dont mind ordering more though, no problem at all. Prolly will order once a week for a pizza and wing night!! I love NY PIZZA, I appreciate you guys.
Review №7
2021-11-22Best pizza place in town!! I ate my salad in less then 5 minutes it was so good lol & their pizza is top notch! … I highly recommend !!!!
Review №8
2022-04-07Traveling for work and found this place, and was beyond impressed. Between the hospitality and the quality of pizza it was the best New York experience Ive had 10/10
Review №9
2022-04-02New York style thin crispy crust pizza. The dough/crust was good, felt the sauce lacked a little bit. HUGE slices
Review №10
2021-10-24I just moved and needed to find a new local pizza place. This is definitely the one! The pizza was absolutely delicious!! My husband and I had a few friends over and it was a hit with everybody. Definitely will be ordering again soon! 😊