Ideal Bottle Gas in Bellport
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Bellport, Suffolk County, New York, US
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Site: https://idealpropane.com/
- Monday:8AM–4:30PM
- Tuesday:8AM–4:30PM
- Wednesday:8AM–4:30PM
- Thursday:8AM–4:30PM
- Friday:8AM–4:30PM
- Saturday:8AM–2PM
- Sunday:Closed
I just switched to ideal today. I am already thrilled with the service provided. I moved in July of 2011 and was told by a few people that ideal was the way to go but since I had another company already from the previous owner I didnt make the switch. I have never heard a bad thing about ideal and the owner of the company was always praised by his customers. What a nice guy! I spoke to him over the phone a few times before todays hook-up and he explained everything to me and he saved me a lot of money. His employee who wrote up all the paperwork for me, Eric is very nice and he explained everything he was doing and showed me how to turn off the tanks if need be. What a great company! Thank you Ideal and especially thank you Ray, you totally made me a very happy customer and I will pass on my experience to others.
We are new homeowners and had so many questions. They were always patient and quick to respond. Recently, we accidentally let the tank run out and I called in a panic thinking there was a leak at 3PM. They fit us in and came the next day! Unfortunately they needed to come in to the house to check the appliances and neither of us were home but as soon as my fiancé got home, they came by...the same day. I am so pleased with their customer service. I very much recommend them.
Forget the big companies, Ideal is a family owned & operated company that not only provides fast & efficient service but theyre pleasant, reasonable & will be there when you need them. Ive used them for propane gas pipe installations (yes more than one!) to simple propane tank fill ups. Theyre the best. And when I had my final building inspection for my pool they were there to administer the pressure test. Dont go anywhere else use Ideal!
In my 18 years in my home I have never had a propane company as awesome as Ideal. I have gone through 4 companies in my years here. Twice with Paraco who bought out my other suppliers. Paraco are the absolute worst. With every delivery (after they took over a company) my rate increased, with EVERY delivery and when you call to cancel they want to negotiate a rate.Ideal raised my rate ONCE in 2 years for 2 cents! They have the lowest rate I ever paid. Best one I could find when I switched.They are by far the best out there, I will tell anyone who has or needs a propane company to switch to them. We just changed over to natural gas and I was so sad to cancel my service because of the awesome service I had with them.If you need a new propane company IDEAL is the only way to go.
Ideal serviced our house in Ronkonkoma for years and always provided great service. Their equipment is also well maintained, and will give you problem free service. A BIG improvement from our last gas company whos equipment leaked even after multiple service visits. Give these guys a try and you wont be sorry.
Ray Sr. (Owner) and his entire team are top notch! We used IDEAL to replace a propane tank from another company. Ray Sr. took time out of his day on a weekend to personally come to my home to troubleshoot some placement issues prior to the install date. Total gentleman, personable, and complety honest. Eric arrived a couple of days later to complete the install and was aces! Their prices are extremely fair and better than anyone else i quoted. Its reassuring to know that trustworthy companies like IDEAL still exist. I highly recommend IDEAL for all your propane needs!!!!
I first spoke to the owner, Ray, when we moved to our new home 2 1/2 years ago. They were servicing the tank for the prior owners, so we kept them instead of switching to the other company that had serviced the tank at our prior home. Everything had been going smoothly. Ray is always available for a phone call if you need it. Being able to get the owner on the phone makes a big difference when decisions need to be made.We had used the stove a lot more during the past year than we had in the previous year, as a result, we ran out of propane last night, just a few days before our scheduled automatic delivery. I gave the office a call, late on a Saturday night, left a message to let them know we were out of gas, hoping they would be able to come by on Monday...certainly not going to hear from them on Easter Sunday. Well, I got a call from Ray this morning - I got your message - Ill be by in a 1/2 hour to give you a few gallons just in case you have some people coming over for the holiday.I was blown away - Its refreshing to deal with people who care about good service and have the ability to see their customers as an asset to their company AND treat them that way...Thank you Ray!
After following up with ideal, they have turned out to be an exquisite group of people. We try to build about 10 to 20 houses a year, and out of those about 7 of them are propane. Its good to find a company reliable, and as helpful as ideal! 2 most important things in the construction buisness, knowledge and experience. With 35 years experience youre in a good place with this team.
Ideal Gas was recommended to me by a friend of mine who is also a licensed plumber. What better recommendation can you get?I changed to Ideal after having trouble w/Paraco Techs and also the higher cost of propane gas. I was without gas and Ray of Ideal Bottle Gas gave me all the answers I needed and set up an appointment for installation for the very next day in the a.m. Erik from Ideal showed up promptly at 7:30 a.m. as promised. He was extremely professional, courteous and had me up and running with a new tank, leak check and inspection for violations within 2 hours.Good Choice!
Its nice to call a number and someone who actually works for the company answers as opposed to an answering service relaying your message or being put on hold for 20 minutes. Thats not a given anymore and the big reason for me switching to Ideal Gas for my propane. You can tell they still care about customer service and Im very happy to be a customer. Very nice people!
We had an issue with our hot water heater. the guys from Ideal came right away, and in the process of taking care of the issue found a larger one, and fixed it on the spot. They even went the extra mile to locate a hard to find part at no additional cost. They have a customer for life in us. Highly reccomended to all my friends.
I have had this company for about seven years now for my gas fire place. This morning at 8:00 a.m., they came to my door and told me that unless I order $125.00 worth of gas, they will remove my tank. No one contacted me prior to this. Since I hardly ever use my fire place, I asked them about a year ago to stop making automatic deliveries. At that time, it was agreed that I would call them when I needed a delivery. At no time was I told that there was a yearly minimum requirement.Since I will not be strong armed, they took my tank and my gas in it. I guess, if I was not home, they would have simply come on my property and removed the tank.Shame on you!
I decided to use Ideal based on these reviews and the poor service of everyone else I called. Ideal turned out to be great, showed up when they said, did the work they said, called when they were suppose to. They were head and shoulders above any other company I called in Suffolk county.
I take care of my elderly Fathers house ray told me because I let the tanks go empty twice that they didn’t want to be my company anymore after they lied to me said they were doing a delivery when I wasn’t home but they didn’t deliver anything they came and picked up the tanks and didn’t tell me they charged me for a pressure test that they didn’t even perform the first time they are rude and can’t get there story’s straight when there talking to you they say one thing and do the complete opposite
Total reviews rating 4.7
57 Reviews for Ideal Bottle Gas 2023:
Review №1
2021-06-10Very smooth process from the very beginning. I started services up with Ideal and Ray came out to see my new combo boiler installation, then they started the process for inspections. I was set up with gas within a week and inspected within the week after that. Best prices and customer service. Absolutely recommend!
Review №2
2020-11-08I have been a customer with Ideal for over 8 years. Ray helped set up my new range upon delivery. I am on automatic delivery and never a problem. Recently my stove started to have an issue called Ray for advice and he was there for us ASAP. Great people to do business with glad to have found them.
Review №3
2022-03-22Absolutely endorse Ray and their staff! Great company and service!
Review №4
2021-01-12Would like to thank Ray and his staff from Ideal Bottle Gas for suppling gas tanks, lines and gas for my home generator. Office staff always answering, timely estimate with great price, permits with town, field crew installing equipment and Ray (owner) meeting with town inspector for sign off. Very professional, thorough, on time and very good price. I would highly recommend Ideal Bottle Gas, Thanks again.
Review №5
2022-06-12Very friendly staff, excellent service and price!
Review №6
2020-05-20Ideal bottle gas is an awesome family run company that I have used for 15+ years. Ray the owner makes sure he goes above and beyond for his customers. Everyone that I’ve dealt with has always been professional and courteous. Their attitude is always customer first which you can’t find anymore. Give them a call ask for Ray. You won’t be disappointed.
Review №7
2021-09-24Best prices for Propane Refills as you wait. Plus youll be getting your 20 pound tank refilled not the rusty 14 pound tank Lowes gives you.
Review №8
2017-12-19Never had a bad experience, very reliable, on time and I can always count on them to do the right thing by me. Ray is a stand-up guy running a top notch business. I have recommended them to many of my friends and family and they have all had the same experience. Ideal has been servicing my home for over 10 years and I wouldnt have it any other way.
Review №9
2019-05-14SIMPLY THE BEST!! I cant say enough good about Ideal Bottle Gas. This family owned and operated company provides outstanding and reasonably priced service. The owner, Ray, his son and the staff are available to take your calls and are an absolute pleasure to speak with. If youre looking for top notch, courteous and caring professionals, Ideal is for you. HIGHLY recommend!
Review №10
2016-12-21Ray and his staff are the absolute best - fast service, reasonably priced, great communication, came and called exactly when promised, and just all around nice, honest people. I had a good feeling about them from the first phone call I made. Its rare these days to find a business that goes so above and beyond to make their customers happy. I feel lucky to have found them. So of course I highly recommend them!