Because of the rantings we chose this company. We made arrangements the night before to have a cab at 7 am Sunday. I had spoken with Joshua and it was set. Normally, a cab shows up 5 minutes early to make sure. We were outside at 6:55 in order not to make him wait. We began to worry at 7:10 when cab was no place to be seen. I called and it went to voice mail. I called again and Joshua picked up and told me he is running a little late. By 7:15 I called back and left a message that if he isnt here soon we will call someone else. I left my cell number since we were outside and the house was locked. We get a call on our home phone. My husband had to run and unlock the garage to get the phone. Then my cell rang. He is around the corner. The cab arrived 25 minutes late from the requested time. The driver, Joe , was very nice. The car needed a little cleanidng...I had to wipe off crumbs and a wrapper before sitting. The trunk wouldnt shut and my husband tried to fix it so that it would. Lose screw. Joe drove very well and helped us with our luggage into the RRStationIf we had not planned way ahead we may have had a lot more problems than we had. Just the worry was enough for both of us. Aida n Andy
Review №2
2021-02-20
Every time I personally have used them I have no complaints they are normally not to far off from the time they say they will be there most times they show up before the time they gave me if you choose to be quiet they do not disturb you if you choose to be talkative all the drivers I have met enjoy a good conversation all round a good taxi company to the best of my knowledge
Review №3
2021-10-16
Great company always professional curtious and on time! No need to call anyone else!
Review №4
2019-08-10
The best can company in mastic. Always on time and clean cars. Never been late to work once since Ive been using instacab 7 months ago.
Review №5
2021-11-17
Great service ….I’m need them again soon . ..thx man ! 💪📱🔜✅🤩😷👋
Review №6
2018-05-04
Used instacab to go from macarthur airport to mastic they was cheaper than the apps and the other places I called. Extremely clean car and very nice driver. Will definitely be using again.
Review №7
2018-07-30
Scheduled a pickup so I could get to the train station for work since my car died and nobody showed up. Tried calling 5 times to see if someone was coming and no answer. Wish I could give zero stars because no job was done.
Review №8
2018-10-03
So youre going by instacab now nerd? Haha whats up douche bag, its Tanner from Highschool. Remember me? Me and the guys used to give you a hard time in school. Sorry you were just an easy target lol. I can see not much has changed. Remember Sarah the girl you had a crush on? Yeah were married now. I make over 200k a year and drive a mustang GT. I guess some things never change huh loser? Nice catching up lol. Pathetic..
Review №9
2019-10-18
I called for a cab that was supposed to be here 20 minutes ago it’s been 30min and i see no cab. I called and was hung up on. I won’t be calling them ever again
Review №10
2018-06-23
I call instacab 4-5 times a week for the last 4 months never have a issues always on time very kind people not like some others around town!
Comments (27)
Review №11
2018-06-23T02:55:03Z
Since the weathers been nice I have insta cab take me to smith point and always a pleasant experience,Family ran buinessngood people would trust them with my family
Review №12
2018-07-17T05:01:06Z
Every time I come in from out of state they are my go too cab company .....they are alway reliable and always on time .......
Review №13
2020-09-18T15:21:35Z
I call and call never pick up the phone here it is 11:20 on a Friday no one answered ..r they even open
Review №14
2018-06-23T16:31:40Z
The driver has such a sweet heart he really cares about his customers
Review №15
2018-09-22T06:34:39Z
Awesome cab service 😊 the drivers are cool and it’s a comfortable ride.
Review №16
2019-01-06T21:18:54Z
They far are the best!!! The nicest people too!!! If I could rate them it would be 10 stars!!!
Review №17
2018-06-23T02:09:25Z
Great people! Great business! I used them multiple times each and everyday!
Review №18
2019-03-28T23:33:03Z
Love them, drivers are so nice and courteous!!
Review №19
2018-06-18T14:54:49Z
Their service is fast and great Ill tell everyone I know about instacab!!😄😁
Review №20
2018-07-21T00:11:17Z
I almost forgot I was using a local cab service because it was that much of a different experience.
Review №21
2018-07-16T18:33:25Z
Never came when they said they would and I missed the train.
Review №22
2018-06-23T02:14:03Z
Best taxi company in Suffolk by far
Review №23
2018-07-17T04:57:59Z
BEST CAB SERVICE BY FAR IN MASTIC BEACH/SHIRLEY AREA!!!!!!
Total reviews rating 4
27 Reviews for InstaCAB 2023:
Review №1
2019-09-08Because of the rantings we chose this company. We made arrangements the night before to have a cab at 7 am Sunday. I had spoken with Joshua and it was set. Normally, a cab shows up 5 minutes early to make sure. We were outside at 6:55 in order not to make him wait. We began to worry at 7:10 when cab was no place to be seen. I called and it went to voice mail. I called again and Joshua picked up and told me he is running a little late. By 7:15 I called back and left a message that if he isnt here soon we will call someone else. I left my cell number since we were outside and the house was locked. We get a call on our home phone. My husband had to run and unlock the garage to get the phone. Then my cell rang. He is around the corner. The cab arrived 25 minutes late from the requested time. The driver, Joe , was very nice. The car needed a little cleanidng...I had to wipe off crumbs and a wrapper before sitting. The trunk wouldnt shut and my husband tried to fix it so that it would. Lose screw. Joe drove very well and helped us with our luggage into the RRStationIf we had not planned way ahead we may have had a lot more problems than we had. Just the worry was enough for both of us. Aida n Andy
Review №2
2021-02-20Every time I personally have used them I have no complaints they are normally not to far off from the time they say they will be there most times they show up before the time they gave me if you choose to be quiet they do not disturb you if you choose to be talkative all the drivers I have met enjoy a good conversation all round a good taxi company to the best of my knowledge
Review №3
2021-10-16Great company always professional curtious and on time! No need to call anyone else!
Review №4
2019-08-10The best can company in mastic. Always on time and clean cars. Never been late to work once since Ive been using instacab 7 months ago.
Review №5
2021-11-17Great service ….I’m need them again soon . ..thx man ! 💪📱🔜✅🤩😷👋
Review №6
2018-05-04Used instacab to go from macarthur airport to mastic they was cheaper than the apps and the other places I called. Extremely clean car and very nice driver. Will definitely be using again.
Review №7
2018-07-30Scheduled a pickup so I could get to the train station for work since my car died and nobody showed up. Tried calling 5 times to see if someone was coming and no answer. Wish I could give zero stars because no job was done.
Review №8
2018-10-03So youre going by instacab now nerd? Haha whats up douche bag, its Tanner from Highschool. Remember me? Me and the guys used to give you a hard time in school. Sorry you were just an easy target lol. I can see not much has changed. Remember Sarah the girl you had a crush on? Yeah were married now. I make over 200k a year and drive a mustang GT. I guess some things never change huh loser? Nice catching up lol. Pathetic..
Review №9
2019-10-18I called for a cab that was supposed to be here 20 minutes ago it’s been 30min and i see no cab. I called and was hung up on. I won’t be calling them ever again
Review №10
2018-06-23I call instacab 4-5 times a week for the last 4 months never have a issues always on time very kind people not like some others around town!