Install-A-Lock in Carle Place
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Carle Place, Nassau County, New York, US
Site: https://www.install-a-lock.net/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–3PM
- Sunday:Closed
My experience was seamless from beginning to end.I called in the morning and they arrived very quickly and completed the repair. I was able to text pictures of the issue so that they could make sure they had everything they needed. Jerry was very professional and kind. I highly recommend INSTALL-A-LOCK!
I contacted Install-A-Lock to replace our 70 year old front door mortise lock with a new Baldwin lock set. They were able to send their technician, Gus, on short notice the same day. Gus was friendly and competent. Installation required some work and modification to the door because the original holes were not quite what they needed to be to fit the lock. He was careful and patient and got all the pieces to fit properly. I’m grateful.
Jerry was amazing! I locked myself out of my car and he not only came quickly, but he was able to get me back in my vehicle in a short amount of time :) I am so thankful he was able to help me! I hope to not lock myself out of my car again but should I do, I know to give Jerry a call! Thank you again!
I’m a local business owner and Jerry is the guy you can rely on to get the job done. I showed up at my office on the weekend to get a few things done and forgot to grab the keys to the door. I knew Jerry worked on all the doors around here, and asked if he had a spare key of my office. Next thing you know, he pulls out his locksmith certified lock pick and in 2 minutes I was in my office. More than thankful and this is the guy to call if you find yourself in a pinch or a big need of help. Thanks Jerry!
I had a great experience here. The owner was very knowledgeable. I brought a door handle from a 1995 military surplus truck and he quickly figured out what key I needed and was able to cut it to match the lock that I brought in. I would definitely use him again and will be referring him to friends.
Not normally one to give reviews but had a very bad experience. Two weeks ago I had a copy of a building key made no problem, first try. I go back again and they try three different times to copy the same exact key, and all three times I came back because it didnt work. They ended up giving me a refund and telling me to find another place so they dont waste any more keys. Went all around town trying to find another locksmith and was unsuccessful. Still dont have a copy of the key I need.
Solved my month long headache in a day. I wish I would have started here. I had a horrible experience getting a replacement key directly from ford for my 2017 fusion which left me with a $100 useless key. I even had another locksmith try to pair it not telling me it was the wrong key and wasted more of money. I happen to work down the block from the location and figured to give it a shot. They were very informative explaining why the key ford sold me didn’t work since the frequency was 1 different and told me the right key I should get. They ordered the correct key for me, had it for me the next day and programmed it in about a hour. Price was very fair and couldn’t have had a better experience. Highly recommend if you are looking for an automotive locksmith as good ones are hard to come by on the island.
They are excellent. Jerry and Jimmy were very nice and they are complete experts at what they do. Jerry gave me a new lock and key for my storm door in a matter of minutes and he also gave me some great suggestions for the future. I highly recommend them to everyone. Please give them a call.
Excellent and fast service with a personal touch! Lost keys to the front and side door locks. Install A Lock responded over within the hour and replaced locks and keys. Jerry also took the the time to fix the locking plate on the side door that for years prevented the door from easily closing. You won’t meet a more knowledgeable locksmith.
The other reviews are spot on! Everything went quickly and smoothly from call to appointment, and we’re really pleased with the service. Jerry showed up promptly with a smile, answered all our questions, walked us through the different options, and replaced everything we wanted in short order. I would 100% recommend these guys and wouldn’t hesitate to call again if we ever need new locks or keys.
I just closed on my new home and it was time to change all the locksand make copies of all the keys for my Family. I called around and wassurprised about how much that was going to cost. I asked a friend who boughthis home and needed the same service a couple of years ago. He said I should GoogleInstall A Lock. I am Very Happy I did. His quote was the lowest I heard so Far, andhe got the job done same day. The locksmith was friendly and Professional.The work was flawless and every key worked. I would highly recommend them!
Unbelievable service!! We called on a Saturday, the OwnerJerry consulted with us on a few differnt options to fix our very old door lock. He scheduled us for Monday AM. Lock repair went as smooth as could be, with several updates from Jerry via text during the repair. We could not be happier, and would recommend him to anyone in need of door lock services.- Steve & Danica (Merrick, NY)
Needed to install new locks in our home. Gerard (the owner) took his time to explain to us all the different types of locks, pricing, security value. He really educated us on what a good lock should be. During the installation, Gerard again took his time to properly install everything. I would recommend him to anyone looking for a locksmith.
Jerry was absolutely amazing. Honest, friendly and he beat 2 prices i had for the same job... making me save 30%.. How can you beat that. This when you feel great about supporting local business! Try him. Trust him. You cant go wrong! Thanks again for reprogram my safe combo!
Very professional in their craft !Very knowledge as a locksmith !Very competent, where others don’t even try !This locksmith was able to make me a key for my 1984 VW Rabbit , when all other locksmiths and the VW dealers said it was impossible.All I had was the original broken ignition key and no spare.Thank you for saving my butt and being a true craftsman in the locksmith field and achieving the assumed impossible.Thank youKind regards#Semper Fi#Semper Fidelis#Always FaithfulTavares A.M.Cpl. USMC
I just moved into a new residence. I have 2 young children so security and safety are a top priority for us. I called Install-a-lock to secure the place. Jerry the owner came over and installed dependable locks for the front and back doors. He also installed a fire proof safe. Jerrys recommendations fit our familys situation. I would highly recommend their services.
I cant believe people have given this company positive reviews. I used this company to change the locks on my new home in Carle Place. Since I was not living in the home, I scheduled a specific time for them to come and do the work. I was running early for my appointment so I passed by the office to see if they could come earlier and to also see if they had something else I needed. The locksmith was eating his breakfast and appeared in no rush to get to my house. He told me as soon as he was done he would meet me there. He ended up getting to my house an hour and a half late. So much for making an appointment.... He then had to return to the office before he could finish my job and disappeared for about an hour...In the mean time, I grew tired of waiting and left my wife at the house while I went and picked up something from Lowes. Murphys Law, the guy came back and finished the job literally 5 minutes before I made it back. My wife called me up and said the guy is waiting to get paid and is annoyed that I wasnt there. I came back to the house and the locksmith asked me if I was paying with cash or check. I told him I prefer to use my credit card. At this point he got angry and said if he knew I was paying with credit card he wouldnt have waited the 5 minutes for me to return and I could have called the office. Now the gloves came off, and I sarcastically apologized about him having to wait and thanked him for showing up an hour and a half late and then disappearing for an hour... he stormed out of my home. Later I did get a call from the office, ( they wanted to get paid) I complained about their tardiness and their locksmiths attitude, he apologized but was more then happy to take my credit card info and charge me the more then $200 bucks to change 2 locks.... well the story doesnt end there. The locks their genius locksmith changed stopped opening with the keys they gave me after a week. I scheduled another appointment, they ended up cancelling on me last minute saying they were stuck doing another job and we rescheduled.... they then ended up showing up late for the rescheduled appointment. This was my first home purchased, and I made the mistake of thinking that a local locksmith would be more then happy to try and establish a good relationship with a new neighbor. Stay away from this company, they overcharge and have no respect for their clients schedule.
I went this morning to get a copy for my project civic . the boss is a great guy he’s very fast to make copies and i ended up with two keys i recommend all veterans to come here for your key or lock Smith needs we need more shops like this on the Island everybody keep this Business up and running thank you soo much u saved my day 🙏🏼
I had an emergency and needed a new set of keys made asap. The owner was closing for the day when I pulled up. He reopened the doors for me and had the key set made in 5 minutes. The owner was an awesome and friendly guy and I will definitely return whenever I need this type of service again.Thanks for the help!
As a Latina / Hispanic I always look for the best and the most comfortable, I look for places that have good representation but more importantly, good Values and integrity; My 2000 Toyota Ran4 car key was not working and JERRY was so kind and kindhearted that he took me into his business even when I was not there. THANK YOU Jerry. I definitely recommend this place 110%
Total reviews rating 4.7
82 Reviews for Install-A-Lock 2023:
Review №1
2022-05-10I always love to support small businesses when I can and Jerry at Install-A-Lock did not disappoint! He was super helpful, kind and personable. Jerry is truly a master of his craft and I feel so lucky to live near such a great small business. His prices are fair and I feel like he really went above and beyond to assist me. I cannot recommend Jerry at Install - A - Lock enough! Stop on by his shop for all your locksmith needs, you wont regret it! I know I have gone to a big box store in the past to have a key made, only for it to stick and not work correctly; never again! Go to see Jerry who really knows what hes doing! I will for sure be a life long customer!
Review №2
2022-07-25The owner Jerry was wonderful. He is respect, funny and reliable. He installed a deadbolt and made sure it was perfect . He had to drill the holes in the door for the deadbolt. It started to rain very hard and I had a leak in the ceiling. He grab a tray and put it under it. He wd40 the other lock on the door also. Excellent service.
Review №3
2022-07-22Jerry was very responsive and explained what was best for the door we have. He came according to our schedule. Job was neat and clean. Would definitely recommend him and use him again.
Review №4
2022-06-11The gentleman at the locksmith store was very nice, kind and professional and very efficient and helped me out a lot, I have been there before like 3 years ago and I was just there today because whenever I need a key done or a door unlock they sure are the best in the business, I am very please and satisfy with their services and I am grateful they are there to help. I definitely recommended to anyone that’s in need of a locksmith.
Review №5
2021-05-14Need a replacement key for home? Cant find a locksmith who can make your car’s key fob work again? Need a home safe for important documents or valuables? Looking for locksmith who is knowledgeable and has a great attitude? Stop looking! Gerry and the staff will provide answers fir all your needs, quickly and with a smile. Old fashioned needs with twenty-first century solutions.
Review №6
2021-07-24Can not thank Jerry enough, recently purchased a vehicle for my company & needed new locks & keys. Dropped it off in the morning & he was able to have the van ready by lunch time. Extremely pleased with my experience. This is my go to locksmith!
Review №7
2020-12-04Professionalism is their trademark. I needed a new remote fob for my 2004 vehicle that has an aftermarket ignition alarm and cutoff switch. I couldn’t get the car started without the new fob.Jerry ordered the fob and came out to program it. He was on the phone with me daily to give advice on how to potentially disarm the alarm system. He is punctual, courteous and knowledgeable. I would recommend Install-A-Lock without hesitation!
Review №8
2022-01-03Programmed my car key in no time. Went to another locksmith said they couldnt do it, Jerry took care of me. Will definitely be back
Review №9
2018-03-26Awesome company with amazing customer service!!! ! I needed same day service to change a thumb lock to a key lock, Jerry and team were quick to assist and had very reasonable rates! Jerry took to time to show me differences in locks and he explained the pros and cons for each. I truly appreciate his education and in allowing me to make the best decision for our family.
Review №10
2017-12-30Jerry was amazing. He took such great care of us and did it in a hurry too. We needed several locks re-keyed and he was able to do it quickly while we waited. On top of doing a great job, he was very accommodating and friendly. I would highly recommend Jerry for any job!