Integrity Heating & Air Conditioning in Brewster

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Phone: +1 845-278-7500
Site: https://integrityhvacservice.com//
Opening hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–5PM
  • Sunday:Closed
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Total reviews rating 4.8

115 Reviews for Integrity Heating & Air Conditioning 2023:

Review №1

2022-08-11

Absolutely The Best! Dean was so professional and also very nice! He did such a great job removing my old water heater and installing my new water heater! I highly recommend Integrity I am very lucky I found them and they will have a customer for life! Thank you again to Dean! Thank you to Billy for setting everything up and ordering the new water heater right away and making sure all was good..

Review №2

2022-06-27

My compressor suddenly stopped working. Thankfully, I had a service contract with Integrity heating and air. I contacted dispatch Sunday evening, and they had a technician sent to my home the following morning. The technician was able to explain the issue and repaired it immediately. They waived the dispatch fee and also gave me a 10% discount. Their staff and customer service are top-notch. I will continue using Integrity Air and Heating for all my future needs.

Review №3

2022-08-08

Everyone at Integrity Heating and Air Conditioning was great! Bill was very helpful and easy to talk to. Eric came to initially assess my old unit and then also came to install my new HVAC system. Eric and his team were very professional, informative, and punctual. I would highly recommend Integrity and the services they offer!!

Review №4

2022-05-23

I called multiple contractors to replace an aging central air system. Integrity responded immediatley, gave a quote (Im still waiting for some of the contractors to show up for the quote!), called back to see if I had any questions and worked with me as I changed some of the parameters. I went with Integrity for the installation, a replacement central air system with heat pump and a new split AC / heat pump unit. Am I glad I did! Cant say enough about the professionalism of this company. Bill and Billy were on top of everything. They made an appointment for installation and showed up on time. They were caring, neat and their staff went above and beyond. You should have no doubts if you are considering using Integrity!

Review №5

2022-03-30

I had a new heat pump system installed as well as a new hot water tank. Excellent service and communication during the entire process. The techs were knowlegable, professional and courteous. They took care of my home like it was their own. I would highly recommend them and will be staying with them for all future maintenance.

Review №6

2022-08-19

This company is a pleasure to deal with. They return calls promptly and try to accommodate all your needs. Was able to get appointment next day for A/C repair while other companies I called couldnt come for 3 to 4 weeks.! They tell you what things will cost, including parts, before they start the job to make sure you approve the price.

Review №7

2022-05-20

Only thing I didnt like was the $111 dollar charge to come out. I kinda feel once I agree to the service, that extra fee of coming out to my house should be reversed. I didnt notice it at first, I was just happy it was getting fixed. Maybe Im just being petty about it. But the technician was very courteous and professional and did a great job. I would have them do more work if necessary but I hope not.$$$

Review №8

2022-08-05

Telephone response time was fast and the appointment was kept as scheduled - in the midst of a high 90s heat wave.Brandon the technician was completely professional, explaining everything as he worked, triple checking his repairs and the system before leaving. The areas he worked were left spotless.My system is old - beyond its life expectancy. Brandon gave me suggestions on a replacement when it becomes necesssary but never tried to sell me something I did not yet need.

Review №9

2022-07-10

Integrity recently installed new HVAC systems upstairs and downstairs. They replaced the furnace, hot water heater and upgraded the a/c downstairs as well as installing a new HVAC upstairs.Very attentive service, The folks at Integrity truly stand behind their product. They offered helpful guidance and advice. During the work they were very responsive to my feedback and questions. I appreciated that they were so easy to work with.This was a big job and every employee I encountered was professional and helpful. They paid attention to the details and ensured the job was done right.

Review №10

2022-07-23

The response was quick and the sevice was thorough and efficient. Erich was knowledgeable and patient as he did a complete troubleshooting in the unbelievable heat. He found the problem and skillfully did the repair. Integrity exceeded my expectations and I would highly recommend this company.