Island Federal Credit Union in Bellmore
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Bellmore, Nassau County, New York, US
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Site: https://www.islandfcu.org/
- Monday:8:30AM–5PM
- Tuesday:8:30AM–5PM
- Wednesday:8:30AM–5PM
- Thursday:8:30AM–6PM
- Friday:8:30AM–6PM
- Saturday:8:30AM–3PM
- Sunday:Closed
Island Federal Credit Union in other cities:
My experience with Island Federal was outstanding. This is the 3rd credit union that Ive used and it was by far the best experience of the three. In addition to having the most favorable consumer loan rates, my loan officer, Mr. Kylon Blackman, was so respectful of my time working with Allstate to get the all the paperwork in order for me as there were some coordination issues with getting the required paperwork from the seller.The icing on the cake was today when Mr. Blackman reached out to me to let me know that he redirected my first loan payment to my loan account as I erroneously made the payment to my savings account. Ive corrected future payments, however, Kylon informed me that he would check next month to make sure the payment posted properly.This is a very well run professional institution. I will certainly look to use Island Federal in the future because of their professionalism and their excellent service.
I went to Island FCU last week for a used car loan. Met a young man named Kylon who was pleasant, professional and extremely knowledgeable. The process was so easy. Thanks to Kylon’s efficiency, I was in and out of there in no time at all. I will definitely go back to the Bellmore branch for future needs - Marguerite
I made a previos review with my other account but for some reason Google is blocking it but I went in person on 02/04/2022 at the Belmore branch at 450pm it was empty to inquire about a car loan and they informed me they do not do auto loans in branch only online. I then proceeded to call their number on their site to inquire about doing the loan over the phone and was told I could in fact go in branch. This whole situation is completely unprofessional and both staff over the phone and in branch should be trained to provide the same quality of service and have the same knowledge throughout. Completely unsatisfied with my whole experience of Island Federal.
Total reviews rating 4.9
87 Reviews for Island Federal Credit Union 2023:
Review №1
2022-04-30Best bank (credit union) ever! Ive been a member for years and they never disappoint. Kathy, Kylon, and the whole team are always friendly, helpful, and patient. Their loan rates are the best around and they service the loans for the whole term. Great online features youd expect from larger banks. They also support the local community. Cant recommend them highly enough!
Review №2
2022-04-26Very professional, friendly and efficient personnel. Everyone working there is pleasant, very helpful and accommodating.They make it easy and stress free to do your banking. Other banks like Citibank, Chase and Wells Fargo should take lessons from them in customer service. Keep up the great service!
Review №3
2022-04-24So many things to say so little space. Let’s start with how wonderful this credit union is! Everyone is so nice and professional. The associate Kylon was especially helpful and gave very useful information about inquiring about the types of accounts they have. Simply amazing. Thank you so much Kylon!
Review №4
2022-04-26Best in class customer service and product offering. The staff is always welcoming, friendly and willing lend to a helping hand to all of our questions. Highly recommend visiting them for all of your banking needs!
Review №5
2022-04-13I love this bank! No matter what location I go to the staff always so friendly and helpful especially here in Bellmore. Theres one associate Kylon that I can always turn to if I have a problem or have questions about my account. Keep up the great work guys.
Review №6
2022-04-26Amazing staff. The staff came and visited our program at our Hempstead High School location and held a community engagement event with our staff and students, and even offered a financial literacy workshop for our students in the future. We would happily invite them back.
Review №7
2022-04-19This branch is the bee’s knees. I went in with a complaint, but Kylon helped me resolve the issue so quickly. He was respectful and courteous and efficient. He made me laugh and turned a tough situation into a positive experience. 5 stars all the way.
Review №8
2022-04-17Everyone is always very friendly, polite, and courteous. Professionals at their best. The wait times are never long and the staff makes sure that I am attended to while I wait. Top notch customer service!
Review №9
2022-05-09Kylon has excellent customer. He answered all the questions I had to the best of my ability. When I asked him a question he didn’t know about, he didn’t say no, he researched it and provide me with the best answer.
Review №10
2022-04-19Closed on a loan today as I’ve done before with Kylon Blackman in Bellmore. As always, he is so professional and does an outstanding job of taking care of me as a member. Great rate, excellent service from folks that feel more like family than anything else. Looking forward to the next time I need something with Kylon meeting next at the door!