Island Kia in Staten Island
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Staten Island, Richmond County, New York, US
Site: https://www.myislandkia.com/
Related: nyc to telluride
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:Closed
I had a terrible experience at your dealership yesterday.When I called in the morning, the car I wanted was in stock and the internet quote was the price we were buying, and so I made a reservation and visited at 2pm.The store was slow and the staff was there but no one wanted to talk to us.Eventually we contacted the salesperson. But this salesman sat at his desk, looked at his laptop and cell phone, and answered us with an annoyed and angry faces. He must have had an annoying situation to deal with is what I thought to myself.The car we wanted was out of stock and the internet quote was an advertisement, so dont bother him anymore. And he didnt tell us any more. I truly believe this dealer does not want to sell the cars.I cant understand why you did such a hard and annoying thing to me and my son. We were customers who wanted to buy a car.Is it because we are Asian?Ive been to a few dealerships in the US, but Ive never had such an unpleasant and annoying experience.We dont want to buy a car here anymore, so we just left.Im Korean, so I went to buy a Korean car, but Im still angry about why Im being treated like this.
This was the best car buying experience I’ve ever had. Vincent and team treat you they way they would want to be treated, and that goes a long way. No hidden fees like the dealership I tried to buy at the day before, and they made it seamless even offering to return my old lease for me to a competitor. We will be bringing all future business to this awesome team.
Stopped in to inquire about turning in our 2019 Sorento and met the nicest sales person. He asked us questions to determine what we were looking and answered all our questions. Not once did we feel pressured. Thank you Jimmy for taking such good care of us. We left with our brand new 2023 Sportage and coulnt be happier with ther service we received.
James was a pleasure to work with. He was very informative and explained every step of the car leasing process thoroughly. I spent hours looking online and visiting other dealerships, next time Im going straight to Island Kia! Everyone was absolutely amazing and took my needs and wants into consideration. I arrived hopeless, but walked out so happy and loving my brand new car. Thank you again James!
The experience was phenomenal! Best service and very helpful! A great big thanks to JAMES GRECO! Thank you so much for helping us with Our first car purchase. We are super excited thank you VINNY CRISPINO!for all your help as well and the running around you did the Vazquez family appreciate it. 😊
I went for my first maintenance service for my Kia Forte and before they looked at it I told the girl at the desk and the mechanics that gave me my paperwork that one of my tires keeps showing up as low tire pressure even though Ive filled it back up multiple times. They said okay well take a look at it. They said they find nothing. 2 weeks later and the low tire pressure light comes on again. My father takes a look at it and finds a nail. So, I think its safe to say that Im extremely annoyed by the service here. Its clear they lied straight to my face about checking my tire. Probably because Im a girl who wasnt with my father or boyfriend and they assumed they could take advantage. Now I need to go out of my way and buy a new tire when this place could have simply checked my tire while I was there. Thanks a lot!!!
We worked with Maria for our new family car. She was extremely professional, friendly, and personable. The experience was a 10/10 and she everything done quickly and efficiently. This was our first experience with Kia and it was one of the rest car buying experiences we’ve ever had.
My husband and I had an incredible experience working with Vinny Macaluso at Island Kia. We were highly interested in the 2022 Kia Sorento. We were apprehensive about buying a car right now due to the shortage situation, but it was not something that we could wait on. Vinny was professional, accommodating and honest. The process was easy and quick and my husband and I purchased a vehicle within our price range that had everything we were looking for and more. We felt comfortable through the entire process. Thank you, Vinny! We look forward to working with you in the future!
The service at Island Kia is by far the best on Staten Island from all of the dealerships. My car flooded during Ida and was totaled during a severe car shortage. They expeditiously found me a car, and I had a brand new vehicleIn a matter of days. No games, no hassle, just in and out and at a great price. Highly recommend them for your car needs!
Great experience dealing with Frank, Vinnie and James, they got me the perfect family hauler in the exact trim and color i was looking for at an awesome price. Stanley made sure i was fully satisfied with my new lease and the car was shining and delivered in perfect manner. 👍
Had to bring in my Kia for a recall and I had an excellent experience from beginning to end! A special thanks to Vinny, who helped me set up my appointment, and Bianca who kept me up to date while my car was being worked on. They made my experience all the more enjoyable! Every other person I spoke to was so polite to me too, so this is a stellar team all around.
I picked up my car at Island Kia today and I couldn’t be happier! James was my sales person and the whole process from start to finish was super easy. Vinny Crispino the general sales manager also helped me get a even better trim than expected while still staying in price range! I would highly recommend coming to Island Kia.
Vincent and Jimmy made this the smoothest transaction I have ever had while buying a car. I love my new Kia Sorento and the Island Kia employees. Jimmy was so patient with me as he explained all of the features on my new car. The price was fair in comparison to other dealerships. I had experienced dishonest Salesmen with past experiences at other dealerships. At Island Kia they did everything upfront and were very honest.My son also commented that I now have a cool car.! I would easily go back for future car needs!
I have worked with Vincent M now three years in a row on my lease and he has always steered me in the right direction. He is diligent in answering calls and texts and excellent about follow up, even years into your lease to make sure things are going well. I will continue to work with Vincent and Island Kia and recommend them to others.
Friendly and knowledgeable staff. I am always pleased with the way the staff at Island Kia takes care of customers. However the cost and fees for servicing your car there are outrageously high. The labor rate is about $175 per hour, so the slightest repair always costs hundreds of dollars. A smart person will take their car to an independent mechanic at a local garage to save money. I only use the dealership mechanics if I have a coupon or they offer a special deal on whatever my car needs. Otherwise I stay away from the dealership for repairs.
Thank you Kimberly for a great experience. she helped me with the return and lease of a new vehicle, and it must have been one of the smoothest car related transactions I have experienced. she was able to remotely take care of everything and I just had to pickup my new car. i was super impressed and can’t see myself doing business with anyone else but Island Kia because of Kimberly and their service through the years.I brought my car, and she had the new one ready for me when I go to the dealership. The whole process too minutes and I couldn’t be more grateful because they had my well-being in mind the entire time.Island Kia is a great dealership and they have some of the best people in the business working for them. I look forward to doing business with them again soon.
Thank you so much for the awesome service from Island Kia yesterday, I had decided to purchase my lease and sales rep James Greco was incredibly courteous, kind and professional thru the process. He took care of everything and patiently explained everything I needed to know about the transaction which I appreciated so much. I completed the process by speaking w George in Finance who went thru all the contract info thoroughly and I even left with a lovely gift for speaking w their Social Media person! I could not have asked for a better experience from a car dealership. We are very lucky to have this dealership with these awesome people in Staten Island.
Vincent M was amazing!!!!! From the first day I contacted him I felt so comfortable and at ease, knowing I was going to have a great experience doing business with him. I was not wrong! Vinnie and the rest of the team at Kia were up front with me from the beginning of the process thru to the end. They got me a great deal and did it all so quickly. I look forward to doing business with Vincent and Island Kia again when my lease is up! Do yourself a favor and head over to see Vincent at Island Kia for your next vehicle. You will not be disappointed! - Esther Rodriguez
Very attentive and friendly customer service. Kim was awesome to work with and made everything feel effortless. She was quick to provide pricing and gave me all my options. It was a nice no hassle experience and I would highly recommend any person interested in a new car to head to Island Kia!
My husband and I have been customers at Kia for 3 years now and our lease was recently up. Vincent Macaluso helped us with our 2018 Optima and he helped us yesterday to get the 2021 Kia Forte. Mr. Macaluso went out of his way to help us get the most best affordable deal! He was absolutely wonderful to work with as always and we appreciate everything he did for us yesterday! Vinny we cant wait to come back and see you again! We love Island Kia! You are the best of the best! Also a special shout out to Vincent Russo who helped us with the process! Thank you again!Coleen Burke andAndrew Hernandez
Island KIA was amazing! Maria Ashkinadze was our sales person and we couldnt have had a better experience.Maria and everyone else at Island KIA are great to deal with! They are friendly, attentive, knowledgeable and patient. Its what I hoped buying a car would be and they made it really easy. I highly recommend them to anyone who wants to purchase a KIA. Theres no need to look any further, as you will get the best car and outstanding service at this dealership.
Just picked up my new car courtesy of Island Kia! I have to say I didn’t know what to expect being we had to do the entire transaction over the phone due to the COVID-19 restrictions but I have to say Kim from Island Kia made it very easy. She was an absolute pleasure to work with and also didn’t push anything. She worked with me on the price to best suit what was good for me. I would absolutely recommend not only Island Kia but make sure you ask for Kim whether you do it now on the phone or wait until normalcy returns and do it in person.Considering the strange times were in it was a fantastic experience!
Total reviews rating 4.7
199 Reviews for Island Kia 2023:
Review №1
2022-06-24Wow what an easy seamless experience. I dealt with Kim and Maria and they were both amazing. Will never shop for another car anywhere else. Thanks Island Auto Group!
Review №2
2022-02-05I was amazed that I was able to walk in secure a deal and walk out the same night with a new telluride (my second). My salesman James was spectacular no funny business no shady sales tricks, very professional.
Review №3
2022-06-28Thorough, friendly and fast. The one thing I was dreading was a long wait and pushy salespeople. None of those things were an issue today. I’m very happy with the decision to come here, test drive and walk out with my new car. Great job everyone!
Review №4
2022-06-04We had an amazing experience at Island Kia and bought a new car in the same day that we came in. Every single person working at the dealership is super friendly and helpful. They truly worked with what we wanted. We are so very excited to drive our new car! Highly recommend!!! Best experience getting a new car! Thank you!
Review №5
2022-04-06We got a Kia Soul Turbo. Its a muscle machine! I admit I was hesitant about the red trims, but now I like them. The engine power is amazing for a small car. Easy for me to drive. Salesman Vincent M. was friendly, no pressure, extremely helpful. He took time to make sure we understood features, and that the Kia App was fully functional. Nice guy. Good dealer--easy location, good selection, on a Saturday morning we parked right in front on Hylan Blvd.
Review №6
2022-08-09Working with Vincent Macaluso is always a delight. He goes out of his way to keep it straight and get you what you want. This is my 2nd lease with the Kia dealer and haven’t found a better deal anywhere in the NYC/NJ area.
Review №7
2022-07-17I just had my 2020 Kia serviced with 15K miles checkup. Their maintenance service facility is pretty impressive and fast. Waiting area could be better but I only had to stay there a little over 1hr. They also washed the car. Neat.
Review №8
2022-08-08I love Island Kia! Maria and Vinny were phenomenal! They helped ease my purchase process! They were kind and so helpful and truthfully, the reason I made my purchase was because of them! Thank you so much for being so supportive!
Review №9
2022-05-24Taylan was exceptional. We are quite happy with his service and the overall experience leasing a new Kia.
Review №10
2022-04-30Jimmy Greco was great. Exceptional service. Came back for our second Kia. Coming out of a BMW Island Kia made us feel very at home. The service department is also fabulous. George from finance also did a tremendous job.