In-store shopping
Yes
IT Garden in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Service options
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 716-768-2929
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:Closed
IT Garden in other cities:
Comments (125)
I brought my iPhone in and got it fixed. Great customer service and super helpful. Everything got done quickly and conveniently. Really courteous and would recommend to anyone. Also affordable pricing when it came to fixing my phone. Great store!!
Got my phone repaired here and it was 15 minutes and super speedy! No issues with my phone since and Aung was super helpful. Highly recommend.
I’ve gone twice because I’m kind of careless with my phone. Both times have been excellent service and my phone is usually as good as new within 15 minutes of giving it in. Great costumer service too.
IT Garden is INCREDIBLE. I dropped my phone today and shattered it completely (yes one drop). I called IT Garden 2 hours before they closed and they promised to fix it. When I got to the store the gentlemen gave me a more than fair price and promised to fix it in 20 minutes. They fixed my phone in less than 20 and gave me a screen protector for a couple dollars extra. Will definitely be referring my friends and family. Plus they have an adorable dog named Jack in their waiting room. If I could give this place more stars I would. Thank you so much!!
Very friendly and did great work. My phone screen was completely shattered and they had it fixed within a couple hours. Theyre also cheaper then the other stores I called. Definitely recommend them!
Amazingly fast and responsive service. Owner is a very nice guy. Highly recommended for iPhone repairs.
Best phone fixing service in Buffalo!!!! Fast, kind, and very resonable prices!I will be bringing all my electronic needs here!Thank you again
100% customer service!! I have an iPhone 5s and my screen shattered. After reading all the reviews from all the buffalo area screen fixes businesses, I came here. They told me an hour, it was done in less than an hour! Already have recommended to friends and will bring my screen fixes here! Reasonably priced. You can pay $200 at Apple (which I was quoted by a genius) or $90 here. $60 for 4 and 4s.
So fast and great prices, they did great work on fixing my screen plus they have the cutest dog there to play with while you wait! Highly recommend will never go anywhere else for my phone repairs!
Screen on my Nexus 5P stopped working. I dropped by with it and they actually advised me to check with the manufacturer as it would probably be covered by warranty (no cracks or physical damage that we could see). Turns out I bought the international version, so it was NOT covered, but if I hadnt, IT Garden would have saved me the cost of a repair! (Thanks, guys!)Dropped my phone off for repair and am very happy with the repair. Prices were fair, store staff helpful and friendly, and the phone looks great.
I highly recommend IT Garden for phone repairs. They are efficient, professional and their services are reasonably priced. My screen was repaired while I waited and I found out there is a warranty attached to the screen now. I wasn’t disappointed.
Had a small crack in the upper weight hand corner of my phone and the gent behind the counter told me it wasnt even worth fixing, so points for that. When I explained that it was damaged at work and that the cosmetic factor was important to the job(have you seen an episode of Cheap Eats 😉) and that it was worth fixing, he obliged. Giving the phone a workout in this review and all seems well. And if it isnt, they have a lifetime warranty for not physical related issues. Worth the money for sure. Nice work IT Garden!!
I went to IT Garden to repair my iPad because of the stellar reviews and I was not disappointed. The service is honest, professional and reasonably priced. They are so helpful and very knowledgeable. The tip of the charger had broken off inside the charging dock of my iPad and they spent two days carefully removing the broken pieces. The screen was also cracked and they replaced that. For these two major repairs they charged me well under $200--total. The Apple Store had told me to cut my losses and buy another iPad. I cannot recommend this store enough. Support local business with great service and affordable prices.
I dropped my iPhone 7 yesterday. It had a hard plastic protective case by the screen shield fell off awhile back and I neglected to replace it. So the phone hits the asphalt right on the face. Major crackage.So in looking for repair options nearby, I found IT Garden. Thats how I met Aung. He said he could fix it while i waited (significantly less than Apple). With the money i saved, i added a screen protector, and still was less than Apple. He also gave me good advice for a problem i had with my lap top.When i saw his security cameras. I wondered if he sold them a swell. He does and explained Wyze runs about $40/camera and you store data on a cloud server. So I will be back to have him install my security cameras.there is no parking lot, but i was able to find a spot close to his store
Really easy service. Came in with my gaming laptop with some OS booting issues. They checked the interior hardware for me as well as rebooted the Windows OS.After the initial problem was solved I noticed some setbacks and brought it back in. Coming back to the store was stressless and painless. After the second visit the laptop has been properly rebooted and runs at a very satisfactory rate. Simple, fair, and a wide range of services. Don’t go to a larger chain; go see these guys.
Really enjoyed my service. Had to get my cracked iPhone screen fixed and the replacement was very quick! Very appropriate and affordable pricing as well.
I went in ready to buy a new iPhone, and these guys were able to replace my battery for a little over $30. They saved me hundreds of dollars instead of trying to sell me a new phone. Aung (who helped me) also spent lots of time explaining the pros and cons of different cell carriers in the area even though I am not ready to change plans. When I do change carriers, you better believe I will do business with these guys. Im a small business owner and it is invaluable to have someone in person to help with my phone and IT needs as opposed to spending hours on the phone with some customer support line.
Very friendly. Had my laptop software problem taken care of in under an hour for the flat rate service fee. Also, they could have easily charged me to take care of another issue, but advised me that it would be cheaper to simply use it for as long as I could, then replace it.Thank you for being honest!
Great experience here would recommend to anyone. I cracked my iPhone XR and he fixed it for half the price of the Apple store within 25 mins . Also a very nice person . Would come again
Damaged my iphone screen and took it to Aung. He fixed it as good as new in less than 20 minutes. Sent my daughter in also and they fixed her phone up nice. Nice clean store, good people work there. Serving the local community nicely. Support them if you can...
Took like 10 minutes super nice In great shape now
I went to IT Garden on 30 JAN 2017 to have my iPhone screen replaced before returning my it to Sprint at the end of our contract. Instead of paying close to if not more than $200 to have the screen replaced at Sprint/Walmart, I paid less than $100 for the same thing here at IT Garden! It was also very quick and the work done was excellent.I found IT Garden through Craigslist and then found their reviews. I came to this store simply because the reviews were excellent, and Im telling you that is the absolute truth! They specialize in many different devices as well, not just iPhones. Head there for any of your electronic needs - Im certain theyll be able to help you out!Thanks,T.W.S.
Its great to have a clean, well presented, knowledgable and trustworthy staff like this downtown. These guys charged reasonable rates and did a great job fixing the screen on my phone. Wait time was relatively low and I got to check out all of the cool shops on grant street while I waited. Nice work fellas
Friendly, efficient and on the spot repairs. Jack the mascot dog on site is very nice for the kids while experiencing your very short wait. While being here you can also ask about all your other electronic needs.
Walked in, phone repaired in less than 30 minutes. My phone cracked earlier in the day so I found the shop online. Will definitely be a customer again! Thank you!
Professional, honest and reasonably priced! And, no one with a man-bun, wool hat in the middle of the summer or a ridiculous beard to make me feel stupid (hello Genius Bar.). Fixed my cracked iPhone screen in an hour for about half the price Apple would have charged me. My highest recommendation!!!
To call these people repairmen is a deliberate misuse of the word. I have never in my life seen a job so botched. No explanation, no refund. They took my 1200 laptop to change the charging port. Took 2 months instead of 2 weeks like promised, and now my laptop has a broken motherboard and is useless. I should have known by the filthy state of the shop.
I stopped in on a recent Monday evening because my phone (HTC One M8) wasnt charging well. I figured it needed a new charging port. When I went in, IT Garden confirmed my issue and immediately ordered the part for me, letting me know that theyd call me when the part came in (2-3 days). Sure enough, I heard from them on Thursday afternoon, letting me know the part had come in. I went to the shop after work and they took my phone and worked on replacing the charging port (about 1 hour - I went out and ran errands in the meantime). I got the phone back for under $100 and now it charges as though it were brand new.The guys at IT Garden were super friendly, helpful and above all professional and honest - they werent going to just replace the port unless that was confirmed to be the real problem. As a huge bonus for me, theyre open later in the evening, so I can go in after work for any issues. I highly recommend supporting these guys and giving them your business if you are having phone issues (and I imagine theyd be great for laptop or other issues as well).
First of all, while they seem like nice people, communication is important, and these guys speak very little English except for one guy with a very heavy accent. We brought in a laptop to be diagnosed, and they could not figure out what it was. A month after that, it got so much worse to the point, it will not boot up. I will find someone more capable of diagnosis and communication this time. Where are all these good reviews coming from, when we could barely reach anyone in this store much less understand what they were saying, and not good at diagnosis?
Everyone was really helpful, and they were quick to change my iphone battery, but I immediately noticed my phone was glitching and very slow (wouldnt go to the homescreen, couldnt take a picture properly). I thought it was because the battery was just changed so I went home and charged it. The battery life seemed exactly the same as before the change (ie: dropping down to 70% in an hour of no use) but its basically unusable. I called back to see if I could get it checked since it was pretty clearly related and the man was SUPER nice. Unfortunately, I never had the time to go back in and Im not too sure what can be done to fix whatever is going on. Im going to be upgrading my phone within the next few days but this was definitely a bummer.
Love this place! After shattering my screen a 2nd time and not wanting to go to a big mall (again) to have it fixed I found IT Garden on line. I went and they replaced screen for same price but better friendlier service in shorter time. And I like dealing with small local businesses even better! Highly recommend.
Very professional and friendly staff that does excellent work. And their prices are amazing. I went there because of a cracked screen on my galaxy 4 and it was fixed a couple hours later and for a lot cheaper than anyone else. I highly recommend the iT Garden
Excellent, knowledgeable service. I had a damaged charging port replaced in less than 15 min for $75. And we learned something new when he asked us if we had any questions about anything.
DO NOT USE THESE GUYS FOR ANY TYPE OF WORK!!! LEFT MY PHONE WITH THEM FOR A WEEK & IT IS STILL BROKEN!!!I have no idea how they do not have one review on here less than 3 stars. Seriously, all 5 star reviews? Seems suspect that not one person has had so much as a mediocre experience with them. Especially since the 2xs I stopped by, the other customers in there did not seem at all happy with the lack of a tech on site.They are completely unreliable & they messed my phone up more that it was when I brought it in. Also, the tech is never on site. They are not organized at all. Zero customer service. Worst experience Ive had getting my phone fixed & Ive had it repaired 2xs. (Once for the screen & once for the charging port.)Brought my iphone 5 in for a screen repair & new charging port. Got phone back & it froze at the boot up screen w/ the Apple logo. Called them the next day & was told the tech was not in & to bring the phone in Monday. Dropped the phone off on Monday. Was told he would need to order a battery for it as he did not have one at the shop. Given an ETA of Wed/Thurs to be fixed. Called Wednesday & was told the battery had not come in. Called Thursday, was told it would be ready by Friday at 3pm. (Btw, if you are hoping they will contact you with any updates on the issue or to get a new ETA, you will be out of luck. You have to badger them for any sort of update about the issues.) Called Friday at 4p, was told the battery had been shipped, but had not arrived. Was also told that if the battery did not arrive, he would find a way to get one, & the phone would definitely, positively be done by Saturday. Called Saturday at 2pm & was told the tech was not in.At this point I have given up on them. Im going right now to pick up my phone & take it somewhere else. Will update you on the outcome.
I was without my phone, for about 2 days and I visited this store and the owner provided me with a great deal and ensured that I left with a phone that worked within 30 minutes from the time I arrived. The customer service is great and its in a very convenient location. I highly recommend!!
Some of the nicest people. Second time I’ve went to them and have had no problems. They use authentic screens. Bring phone in, wait around 15 minutes and it’s all done. All around great service!! -David
They have my lab top still and I paid to have it fixed. Told me 3 days to a week for them to fix it. Well now it’s been over two weeks and I don’t even know if my item gotten fixed because they closed down due to the virus without notifying me and I can’t retrive my property. I’m a college student with all my classes online and I need my lab top. But I might just have to buy a new one all together because I don’t know when they will be open again
TAKE YOUR PHONE TO AUNG!! I came in with a broken iPhone 6 screen and he was able to fix it in less than 20 minutes. Great guy and good service. I only went back several times because my phone was acting up but Aung was very kind to help me out.
Excellent I really enjoyed the service . The service was timely, the site had all the information I looked for and if I had any questions about the products they were available with critical information. Not only will I be shopping again from IT Garden I will be making sure that friends looking for similar products shop there as well. When you find an operation that is accessible and approachable you have to support them to show the rest of the industry the kind of service and commitment shoppers require.
IT Garden repaired my HTC one m8 screen and LCD display. They were friendly, professional, and very reasonably priced. If you are looking for a cellphone repair place in wny, I highly recommend them.
I dropped my Ipad. Took it to Galleria Apple. Not a problem, they said - $300! Wentto IT on Grant and they fixed it for $90 plus answering several idiotic questions Ithrew at them. Really great customer service! Ill be back (whether they like it or not!)
I fix my laptop and iPad 2 to at IT garden and they fix it right away on the spot. It is the best place in town to fix your broken device such as iPhone, iPad, Samsung Galaxy phones. Great customer service and they are very friendly. I definitely recommended to my friends.
IT Garden did a great job repairing my Galaxy s5s screen, and headphone jack in a quick and timely manner. Very good customer support and very friendly.
After a few months trying to find a place where to replace the screen on my IPad 2, I found this place. Great service, fast,professional and they guarantee their work! Will definitely refer this place to anyone in heartbeat.
Mustafa had my laptop up and running from a white screen in less than two hours and at a more than generous rate. Ill go nowhere else in Buffalo. Highly recommended and super friendly, approachable staff.
Professional, Friendly, and Fast!I would recommend iT Garden to anyone who needs tech repair! With their fast service and great prices, I was in and out of the store in under 30 minutes and didnt break the bank!
Had my iPhone X screen fixed and only took 20 minutes, explained everything that was gonna happen and overall great service!
I recommend this place. I went there when they were about to close with a broken screen for my Samsung galaxy S5, they agreed to stay over for a little while to fix it. The task was completed in a reasonable time and at a good price.
Got my phone fixed here while i waited. Aung is awesome friendly and professional. My whole experience here was literally perfect. Thanks so much AUNG and all the IT GARDEN STAFF !
Excellent, honest, friendly service at a great price and completed in an hour. These guys are great!! I wont take my electronics anywhere else for repair!!
Fabulous experience here. I was in to replace my screen and left after 20 mins. He was extremely helpful and let me know everything upfront. Highly suggest this place.
He fixed my screen in less than 15 minutes, reasonable price, no BS
I live in Eden Ny.... And after calling EVERYBODY AUNG and his team were the cheapest and by far the most professional Ny screen was fixed on my brand new G3 I droppedIn an hour and it works GREAT DONT BOTHER trying the places in the mall or anyplace else. You will be glad you went to IT GARDEN
Got my galaxy s5 screen replaced here. better pricing than any other places. i recommend any cellphone repair at iT garden. thanks
I came in and my screen was completely destroyed. Next day, I get a free screen protector and a new color on the front of my phone! Thank you! 85 Grant Street!
I understand now why they have a 5 star ratingTheyre pros.... wait time is minimalAnd when I got the bill I was shocked I could put some back in the wallet! Simple and easy to get it done right......
I fixed my Ipad 2 at IT Graden , Iv been looking to fix it and went to so many places but this shop did such excellent job with good price , and Im thankful for everything that they did for me , the customer service was very good , and they know how respond to the customer needs. THANK YOU SO MUCH
In and out, excellent customer service and warranty on any phone they fix up to 90 days
I took in a malfunctioning computer projector and they quickly diagnosed the problem, ordered the parts and fixed the machine in a week. All the while, they phoned me with updates. I will be using them for all my computer and phone needs.
AMAZING EXPERIENCE, very friendly and super quick, my phone looks brand new!!!! The best part was the beautiful dog!
My computer was slow as hell! I just got it back after dropping it off on friday and today is Monday. So far its much faster as Im setting it up. I will edit as time progresses. But I love the results so far tho.
When my computer needed some professional help, I knew just where to go based on a previous visit. Aung at iT Garden is knowledgable, professional, experienced and less expensive than other places. What a pleasure to have such competent IT folks close by!
No frills storefront made me slightly uneasy at first, but in not more than a couple of hours, Mustafa worked magic on my iphone 5s. Im very happy.
I went to there unlock my phone and transfer number today. Hes awesome and do a great job really quick.its was 45 mins all done and bring to me. I cant believe it. Thank you ..
Fixed my broken iphone screen very quickly (~2 hours) and gave me a warranty on the work he did. Recommend this place to anyone with a broken screen.
IT garden take care of my broken iphone very quickly and the employees there are very friendly. I would highly recommend cellphone repair service at iT Garden.
Amazing job. super fast!update: the new screen actually makes my phone freak out. I just have to get a whole new phone.
He made my phone brand new and was very friendly. His Siberian Husky was very cute and sleepy 😂❤️. Would definitely go again.
Very friendly, excellent service. Reasonably priced and quick(~1 hour) shattered screen replacement.
They work really fast for a reasonable price. He only took ten minutes and made me feel really welcomed I recommend everybody to come here :)
Great service, the quality of their work is fantastic. Absolutely loved the store aand the workers are friendly. The environment is welcoming and warming. Definitely would recommend this store to anyone!
I broke my iPad and they fixed it. They fixed it well. The price is very reasonable and they got it done very quickly. They have my suggestion.
Prompt, excellent service at a reasonable price. My phone looks and feels brand new again!
Neat place to fix phones and computer. knowledgeable and fast service in this area. i would recommend people to come to this place for repairs.
Best customer service ever!!!!! My iphone 8 plus screen was fixed in no time and it works perfect
I took my Laptop and my iPhone 5 to IT Garden and they did good job and the costumer service was very good and they answered all my questions . I highly recommended IT Garden
Great service, fair prices definitely recommend
It literally took him 20 minutes to fix my phone excellent service ❗️❗️
Have my phone fix here and I am very happy about the service. Definitely recommended.
Excellent service and pricing.Fast and efficient. In and out within 15 minutes
Broken phone? Go here, the dude working Kai, did a great job fixing my phone.
Fixed in 20 minutes! Great work great customer service AND THE HUSKY IS AMAZING TOO SOOOOO FRIENDLY AND PLAYFUL
Quick professional service. Aung took time to explain what was wrong with my phone and how he fixed it which I really appreciated!
These guys were great to deal with, I would recommend them to anyone! They saved my broken iphone, thanks again!
Fixed my phone fast and cheaper that the other stores. Definitely recommend !!
Had my phone fixed within 20 minutes i couldn’t be more satisfied
Quick fix yo..in and screen swapped in 15 minutes. Got to chill with homedog Jack too ^_^
Fine service. Replaced a microphone within two days. I would use them again.
Told me they can only repair iPhone.
Good service and fair prices....what more could you ask for?
Great people great service and very quick, I’ll come back again 😊
Friendly service with a big friendly dog present there most times!!
Wonderful service always letting you knw whats going on. Thank you so much
Great place for cellphone repair with friend technicians.
Great and quick service. They are friendly and good communicate with customers .
Excellent professional help - beautiful and mellow doggie in the window
Quick replacement, not too pricey or time consuming!!
Took my broken computer there and now looks brand new great service
Great customer service and reasonable pricing!
Friendly, quick and affordable, an amazing place
Great service, good prices, extremely knowledgable
Great service & quick service. Ill recommend anyone here.
Very quick great service. Excellent results.
Great service. Fast and friendly.
Friendly, fast and great prices.
Good service and I recommend to all
Fantastic service and very knowledgeable
Good
Very quick very cheap
Great
Excellent
Great Service 👌🏾
Normal place not ugly and beautiful
Good
Its super cool
Total reviews rating 4.7
125 Reviews for IT Garden 2023:
Review №1
2021-12-19Did an excellent job replacing my busted screen on my iphone. Came 20 minutes before closing time, and he still got me in, was extremely helpful, and extremely polite. Will recommend that all of my friends go to IT garden for all of their phone repairs!
Review №2
2021-10-19Repaired my girlfriend’s iPhone quickly and efficiently for a reasonable price. Good service and professional clientele. Only complaint is that they needs a better store sign since it was hard to locate. Other than that, everything else was great
Review №3
2022-01-11Aung took care of my phone in less than 30 min!!I recommend this phone repair shop to anyone in the Buffalo area. Quick, affordable and good people! Thank you Aung!
Review №4
2021-11-15Tú, the owner, was kind, fast and did a great job replacing my iPhone 11Pro screen in 20 minutes. It was $40 less than the Apple store and I didn’t need an appointment. Support your local shops! Thank Tú !!!!
Review №5
2022-02-25The service was fast and efficient, we had our phone back and repaired within 90 minutes.
Review №6
2021-04-19My screen was totally unresponsive. Nothing I tried worked and phone company was no help. I brought the phone here and within 20 minutes the screen was replaced and everything was working perfectly. The man that fixed it was very knowledgeable and friendly. I highly recommend this place
Review №7
2021-04-24I had the screen replaced for an IPad. They did a phenomenal job. It took about an hour. They were personable and provided great customer service. This was my first time being service at iT Garden. I found them through a Google search and they did not disappoint.
Review №8
2017-09-13They fixed my laptop, I tried using YouTube to fix it for free but nothing was working. And they fixed it in less then 30 mins. Plus they have a cool ass Siberian husky. And I dont even like dogs haha.
Review №9
2017-10-19These guys are just the best. I brought my galaxy s8 plus in for a full screen and LCD repair, they ordered the screen and I had my phone back in 3 days looking absolutely flawless! I had been all over searching repair shops, when I found these guys I was so happy. Very honest, professional & the best prices around. Plus, there is an adorable husky in the front that loves visits and hes great company. I highly recommend this place!
Review №10
2020-03-23I was very pleased with my overall experience at iT GARDEN. The associates were very friendly and helpful. I got my iPhone 7 Plus screen fixed in just 15 minutes and I love having a brand new looking phone! I will certainly be back for future electronic repairs.