Jacks Septic Service in Syracuse
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Syracuse, Onondaga County, New York, US
Site: https://www.jacksseptic.com/
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–6PM
- Sunday:8AM–6PM
Jacks Septic Service in other cities:
The technician was very professional, knowledgeable and very responsive to my specific issue. Although I needed more than just my septic tank pumped out, both the technician and owner were able to recommended companies to ensure my issues were completely taken care of. I highly recommend this company!
We used Jack’s Septic Service today for an emergency. He answered his phone right away and explained he would be to our house at 10:30am. He was right on time and was informative of our issue while they were pumping our tank and also snaking a drain. We will absolutely use him again in the future. His prices are very reasonable for the amazing, professional service he provides!
When our septic backed up into the house we called 5 companies (on a Friday) to come and pump the tank. Of the 3 that replied only Jacks could come the next day. After the tank was pumped the line was still clogged. They have a water jet built in as part of the same truck. It was an additional cost but worked. Both Jack and Dan were personable and had good dispositions. We will definitely contact them again should the need arise.
I called on Thursday to schedule a pumpout and Jack was here Friday afternoon. It was obvious previous owners had not been careful about what went down the drain, but Jack had everything cleaned out and up to par in no time at all.He is also very good about communication both by phone and textWe were pleased with our dealings with Jack and recommend his service.
Jacks Septic Service is a very dependable company. It is very hard to find a company that will come out on an emergency,especially on a Sunday evening in the freezing cold. They are professional and clean. They came out to my home to pump my septic with no problem for me, I did not wait long and they are very kind. I highly recommend them as the number one company in this business. Thanks Jack!5 stars for Jacks Septic Service!!!
Quoted us 14k for a new system, ended up charging 28k even though there were no complications. And even with the insane price increase, he didnt even replace the 75 year old vent and cap that were totally rusted through. I asked him to, he literally told me to do it myself. After we shelled out almost thirty grand! Jack is an absolute pig who will litter your yard with cigars, and he refers to all women as “sweetheart.” Avoid at all costs. These 5 star reviews must be purchased, as is so easy to do these days. Do yourself a favor and call a different company. You have been warned. I wish someone had warned me.
Jack and his crew have been at our house several times to pump out our septic tank they are so professional and they explain everything they are doing and even have suggestions on how to not have it need to be pumped so often seeing our backyard is always like a lake and it flows back into the septic.. I feel that Jacks Septic Service guys are the most honest company out there and I WONT use anyone else !! I will wait until they are available to come ,I dont even care if its backing up in my basement I will wait for the ones I trust and that is Jacks Septic Service! I highly recommend these guys they are reasonably priced you wont be disappointed so why try the other guys?? Go with the HONEST TRUSTWORTHY GUYS!!!!
Jack was great, on time, and so more informative about the situation I had happening than the other place I had at the residence the day before. He took care of my concern and gave me an honest opinion about the situation that was going on and took care of it.I highly recommended his services to anyone that has any issues with there drain, septic system or anyother plumbing issues. Jack was a miracle for what we had happening.😀😀😀
Regular septic system maintenance (tank pumping) performed right away. They were able to tie me into their route on the same day. CLEAN, modern truck, clean equipment and a friendly crew. Jacks also helped us in the past with the system at our previous home, jetted the leach lines, installed a new distribution box and re-balanced the lines. System worked flawless after that. They know their business and do it very well.
I have a septic tank for the first time and I really didnt know what I was doing. I didnt know how filled it was or where it was even located. I called Jacks because of the good reviews and I am so glad I did. He was responsive and easily communicated through text. He didnt just set up an appointment with me, he explained how I could locate my septic tank, find out its depth, and dig out the cover so I could check inside to see its current status.When the team arrived they got right to work. They didnt just suck out the slug but also used water to scrub it clean where they could. A really, really thorough job. They also answered any questions I had. I even showed them my yard where I thought the septic might be affecting it and they explained how everything works and not to worry.I will 100% contact them for all septic needs in my future. They didnt just do a job but went above and beyond to answer any concern I had.Honestly, I feel so much better after using their service. If you need something done with your septic, you need to use Jacks
I contacted Jack via email on Sunday afternoon and he called me within an hour of my email. He was able to come out to my home the following morning and fixed the issue quickly and professionally. He would text me with updates and discussed the issue, plan and price before performing any service. He also referred me to a plumber to fix issues with 2 of our toilets which needed immediate service as well. I would recommend Jacks Septic Service Highly !
Just had Jack’s Septic come and pump out our septic tank in prep for the sale of our home. Jack was great! Trucks are beautiful, he was professional and very responsive. We highly recommend Jack and his crew!
Had my septic system tank pumped/emptied in November of 2020. I had received a call for scheduling, and asked about cost. I was told $400 for emptying and $25 to dig. Then the day of pumping, when the job was finished, I was charged over $700! I was told they needed and extra long hose (as though they went out to buy this and so charged more), said the tank was full, so that costs more (this is a new thing...) and various ‘extras’. Lastly he said he required immediate payment (would not send a bill), and required that payment to be a personal check to him (jack).This company is doing shady bad business!
All I can say is wow. This company needs to get a 6th star. Let me tell you a little story!!My house was a foreclosure. I had zero idea of the septic condition. This morning...the dreaded smell hit me. I needed help and I was told their was only one company to trust out here. So we called Jacks Septic Service.I had barely begun to dig up the lids of the tank and a very shiny truck rolled up. I swear they looked like super heros in capes to me! Because a tank of backed up human $hit is NOT something I have time for!!Jacks Installed this tank years ago! I had no idea what its condition was , and it turned out to be IMMACULATE! They were in and out in less than an hour! Explained everything I asked about. and guess what.... NO MORE SMELL!!These guys are the real deal!!
Highly recommend this company! I had my septic pumped out for first time. The lid to the tank did not want to come off, but Jack took his time and figured it out quick enough. They really seem to know what they are doing and I learned a lot watching! We will call them again in 2-3 years when it needs to be done again! Thanks guys!!!
Was referred to Jacks Septic service by a friend who had excellent service and Jack’s customer service and knowledge were head and shoulders above other septic services I have dealt with for my septic job. He got my job done quickly, he explained what he was going to do and left my job site clean and looking great. I would definitely use Jack again and highly recommend him to anyone looking to get any septic work done.
I Highly recommend Jack Septic Services. Jack was very professional, and his price was right where I needed it to be. He always answered my phone calls when I had questions and he was very patient with me. Thank you Jack Septic, for providing outstanding service!! Will recommend to friends and family.
Called Jack’s Septic Service for an urgent clean out of our septic tank. They were very responsive, stayed in touch with us through out the day and assured us they would have us taken care of by the end of the day. Clean, professional and prompt; can’t ask for anything more than that. Thanks guys!
We recently had a septic emergency in our new home over Labor Day weekend and were not having any luck with finding someone to help. Jack was very responsive, he provided same-day service, he was extremely polite, and the price was pretty comparable. I highly recommend.
Jack and Crew did an amazing job pumping out my septic tank and jetting out leach field lines. They were extremely responsive, on time and did great work with high quality equipment.
Jacks is AWESOME! We are currently having an issue with our septic, and we tried to called Hahns, who worked on our septic back in November, but theyre not open on Sundays, so we called Jacks. Got an answer right away, and we got help, over the phone, so we know what our issue is and how to fix it. We were helped, over the phone, and not charged one single penny. We have now found our new septic company, and we will be calling Jacks for any future maintenance, and problems we have. Great service, by great people. We HIGHLY recommend Jacks Septic Service! 😁
Jack himself the owner came to our house at 8pm on a Saturday to remedy our problem. He brought his right hand man Tim who was fantastic. We didnt know where our tank was and it didnt have a vent so they had to spend 2+ hours digging in the backyard with an excavator to find it. They damaged some pipes searching for the tank which they fixed at no charge. Jack and Tim were nothing but absolute gentlemen and professionals the whole night. They were here until almost 2am. I would recommend nobody else but Jacks and they have made a customer for life. Thanks Jack and Tim!
Great experience, Friendly and Fast service. Called first thing in the morning to have our take emptied was here before noon. Upon emptying the tank it was discovered our lines were clogged as well. No need for a second service call. Truck was fully loaded with all the necessary tools. I highly recommend Jack and will use him in the future.
Fast to show up and get the septic cleared and working same day service , great service and professional guys
They helped me out after another company strung me along for 4 days. What a relief to use your own facilities after 4 days. Jacks came out within a few hours of calling. They were busy all day but managed to fit us in. The crew was professional and helpful. Thanks for getting our house back to normal! Recommending the to everyone in the neighborhood on septic.
Wow!!! I was in a desperate situation, and Jacks Septic Svc came to the rescue with the quickness!! Theyre very knowledgeable and take the time to explain exactly whats happening, especially to a customer that has had no prior experience (septic vs city living!!) His main man Tim was great!! and the workers are dedicated to get your situation back in order as quickly and thoroughly as possible!! Its clear to see Jacks Septic Svc has been in business for a long long time!! They have very fair pricing and I completely recommend this company!!
Jack and the guys are awesome. I have been using them for almost 20 years. They put in the leach field and everything. Always easy to get a hold of, and they schedule you right away, to your schedule.Just a great job all around. I never had a problem in the 20 years I’ve use them.
Wow! A++++ Anyone looking for service on there septic tank these are the guys! Super professional and there equipment is the best in the state! Jack the owner himself jetted and pumped my septic system. All my lines in the house where clean and clear and ready for use! Over 1000 gallons pumped from my property. It wasnt done in over 7 years! Highly recommend this company! Best in Syracuse! Thanks alot -Chris S. Minoa,NY
My leach field started backing up last week in my new house so I asked a few of my neighbors who they used and and they suggested Jacks, it seemed as if most people in my neighborhood depend on Jacks for their septic pumping and repairs. Jack personally came out and explained how my system works and showed me where the tree roots had damaged my system. Knowing I was a single mom, Jacks techs came out and installed a whole new system on a Saturday. Come to find out Jack installed my grandparents system 15 years ago and they are still very pleased with his quality of work. I would recommend Jacks to anyone his techs are very knowledgeable and work diligently to get your issues taken care of right away. An A+ and family oriented business for sure! Thanks Jack
I was referred by a neighbor for my septic issues I call Jacks septic service, he was prompt and courteous and very professional. Jack and technician Tim Inspected my system explained in detail what was the issue , it was outdated and falling apart and Jacks septic service put in a complete system. The was job was completed on time and done in a professional manner.I would recommend Jacks septic service to anyone that wants a courteous and professional job, thats done on time.
If you have a septic issue in or around Syracuse NY, there is only one company to call and that is Jacks Septic. I have now had a couple jobs completed by Jack and his crew. There customer service, honesty and experience is through the roof. If you want the job done right and at a great price, give them a try, they wont disappoint.
I would highly recommend Jack Septic Services. Jack and his people were professional, his estimate was very competitive. Patient and willing to provide logical answers during my search for information, in order for me to make an informed decision on my leach field repair. Thank you Jack Septic, for providing outstanding service!!
I had my septic backup multiple times over a couple month period. The company I was calling to have the issue resolved, would clear the immediate issue, but did not seem to be concerned with the root cause, which turned out to be a septic tank that was in need of pumping. I decided to call Jacks Septic, just to give another company a try, and could not have been more impressed. I had scheduled for them to come out within a week, however my septic backed up a day after calling them. Jacks then managed to get out to my home the very next day and address my issues. Not only did they expose and pump my septic tank, they explained what they were doing, what was causing my problems, and how to prevent them in the future. I could not have been more impressed the job Jacks Septic did, and all the workers were both friendly and extremely professional. I have used a few other companies for my drain/septic issues, but the service and responsiveness of Jacks Septic shows why they have been in business for so long, and have true experience dealing with these sorts of issues.
Was recommended by my neighbors, called Jack up & not only were they were very Professional but Personable & me being a new home owner, let me tag along & Tim taught me how the septic process works, how bad mine had gotten & did not over-charged me. I would HIGHLY recommend them to everyone. Thanks Guys, I truly appreciate you & one of the hardest jobs there are. Have a great Summer & again Thank you so very much.
We had a plugged mainline causing a backup into the house. Nightmare! I saw that Jack had five stars and figured we’ll give him a shot. I was extremely surprised how fair he was on the price. Most others that I called that afternoon were charging a very high rate. Plus he worked late and made it to the house that evening. Very knowledgeable of the business and good to talk with. If I could give Jack six stars I would. He earned every one of them. Thank you again Jack.
Jack was amazing! Came to our house on a Sunday within an hour of my call. He pumped our septic and was extremely educated! Highly recommend and we will be using them for all our septic needs!
Very professional ,helped us on a holiday when we desperately needed our tank pumped. Did a great job and very polite and friendly. Took the time to be thorough and just an all around great experience.
Highly recommend Jacks Septic Service. Technician was very informative and friendly! They worked quickly to restore our issues despite winter weather. I have referred them to a family member who will be using them as well!
Jacks Septic Service unclogged our basement sewer drain. It was a simple task for him and others in the industry, most likely. However, his team was professional, cordial, and quite friendly. I would hire his team again based on this positive experience.
Overcharged us for septic pump. Almost double the national average. Will never use them again.
Jacks does a great job!! Jetted my lines in no time for a great price and they found a carbon monoxide hazard in my chimney while they were at it. The owner is very fair and has the right equipment and experienced staff to get the job done.
I spoke to my neighbors and glad I did.Jack was quick to respond with and came right over.He put In a new leach field and was very helpful and a very reasonable price considering the quality of work they do.If I ever need anything when it comes to septic he would be my first call.RyanClay NY
Was referred by fellow members of Syracuse Fire. Used Jack’s Septic service. Tank was not pumped since 1985. No liquid in tank. Jack pumped tank which was a solid mass in 45 minutes had tank pumped, jetted inlet line packed solid with mud. Highly recommend this company. Came highly recommended from several friends.
My experience with Jacks Septic started with a septic problem at my house on a Saturday morning. Sewage had backed up into the bathtub in the basement bathroom and I immediately called the septic service we had worked with for many years, Mathieson Septic in Marcellus, NY. We actually waited the entire day on Saturday for Mathieson to call back but they never called. I dont like hiring new contractors because I have been burned too many times by contractors more interested in their bottom line than doing good work. Notwithstanding, by the time Sunday morning rolled around, our situation was deteriorating and we needed to take action. I called Jacks and scheduled an appointment for Sunday morning. Jacks Septic Service performed with integrity, honesty, and excellence. An example of their honesty and integrity follows: During the pumping process, they had technical problems with their pump and were not able to remove the last few inches of sewage from our tank. They informed me of the problem and reduced the bill accordingly. It actually took them a lot longer than normal to pump the tank because of the problem with their pump. Other contractors would have probably wanted to charge more because it took longer. In addition, I was expecting to get gouged on pricing because they were making a Sunday service call. I did pay a premium for Sunday service but I feel like the pricing was fair. In short, they fixed the problem, got my septic system back online for a reasonable price, and earned a new customer in the process. It turns out that Mathieson finally called us back around 9:30 on Monday morning long after everything was fixed. I have nothing bad to say about Mathieson but Ill be switching to Jacks in the future. I would rather support Jacks because I know they will be there for us if we have problems during off hours.
Requested a call for service twice in the past month. The website has you select a time and date and shows the person who will supposedly call you. No call either time. Both requests were for having my septic tank pumped. The second request was an emergency since the tank backed up. Why offer a call back service if no one calls?
Jack’s Septic Service is top notch! Friendly fast service at a great price.They arrive on time, super clean trucks with polite and knowledgeable employees. I highly recommend using Jack’s Septic Service and supporting local business!
Jack is simply amazing called him today on Easter Sunday he responded back instantly and came out today even on a holiday, very personable and friendly I wouldnt go anywhere else! Thank you for helping us out!
I called Jacks Septic yesterday because I have a sewer back up in my basement. I really didnt know what to do as this is the first time this has happened in the 30 yrs we have been living here. He advised me to call the city to see if they would come out and do a free flush on the outside line by the street. The city came out and flushed the line and the problem was solved.In saying all this, Jacks Septic proved to be an honest company. He could have really taken advantage of the situation because I truly did not know what to do and he knew that. He could have came out and charged me $75 for a house just to tell me to call the city. Thank you for your honesty.
Jack’s was great — the house we purchased had unexpected issues with the septic and we were really stuck. They worked us into their schedule ASAP and solved the problems in short order!
The are a rip off . I bought a new house and did not know anything about septic system. One day had a back up called them they came 3 hours late and when the pumped the tank out the charge me way too much and told me that they pumped out 3500GL witch latter I found out the tank was only 1000 GL plus they asked to get cash witch I assume that they want to pay no tax or iether the people that showed up wanted to hide it from the company . Any how I would not recommend these people. Specially if you dont know anything about septic system.
I had my septic tank emptied, as always Tim was very nice and professional. The service was fast and great.
Exceptional service from Jacks Septic Service. Jack himself came out on a Sunday and did more then I expected. Very intelligent man and I learned a lot just talking to him about our situation. Thank You so much and I will call you again when I need your help. Everyone needs to use Jacks Septic Service!!!! Awesome man right there.
We are a good size Mgmt company and use Jack Septic when the job gets tough. The company is honest, fair and provides excellent service. I would recommend his services to anyone.
My septic tank backed up I called Jacks septic services. Tim came and pumped out my septic tank. Prices are comfortable and services were excellent. I HIGHLY recommend Jacks !!😊
Left voicemail - no response. made appointment on their website - no response
These guys are the best in the business. Only ones I could get to come out within 24 hours when I had a basement full of sewage for the 4th of July holiday. They went above and beyond in service to make sure everything was running properly for me before they left. Very knowledgeable and honest. I cannot recommend them enough!
Thank You - Thank You ! Can’t believe John came to our rescue on Easter Sunday! To much ground water in our yard & tank and we were not even able to wash our hands!!!! Your my new Hero Mr.Coleman- We appreciation you being open & helping us Today-
Not only was he quick to respond to our request for service, but he was early for his appointment, kind and very helpful! This is our second time using him and we would recommend over and over again!
These guys are great! Called ahead to check in and get directions. Showed on time and got right to work pumping my septic tank. 20 mins in and out. Third time I have used them. A++++
Such responsive and professional service. The owner kindly fit us into his already busy schedule the day I called. His rep was fantastic. Glad we stuck with this company...would highly recommend that you dont look any further.
I can’t thank these guys enough for coming out to clear out an large amount for two tanks that I have! Also it was super last minute! Really great guys and super friendly! I use these guys every 2 years or so and I will continue to use them! Thanks again!
Did not use their services, but had unpleasant traffic encounter. Their van ran a red light at large intersection in Dewitt yesterday at high speed. I was already entering the intersection at green light when they streaked past. Close to being dangerous. When I caught up behind them, noticed their license plate was completely delaminated. Im pretty sure thats illegal or at least will get pulled over. Overall shady and poor representation of their company. Will choose other local services who know how to be more aware of their public image.
Fast, Friendly, Reliable Service! Tim and Paul showed up on time and got my drains flowing nicely! If your Septic and Drains are sick, call Jacks Septic Service quick!!
Outstanding service, called on Friday and he was here friday afternoon. Very professional and friendly. Came reccomended from neghibors and will continue to use for septic service.
Awesome service! I called for an emergency service on a Saturday and they made it out in 2 hours. All the other companies I called before wouldnt even let me schedule and appointment until monday. Deffinetly recommend.
Jacks Septic service beautiful trucks and equipment but they are very professional and courteous and knowledgeable. They know their business!! The best service!!
Great company! They fixed our septic tank and D-box quickly and professionally! Great customer service! Couldnt of asked for a nicer bunch of guys! Thank you again!!!
Very professional and easy to do business with. I would highly recommend this company if you need septic service.
We called at 9 am with a big problem. Tim and his team were here by 11 and efficiently and professionally fixed it! Thank you for saving the day!!! Recommend highly!
Excellent service from Jacks septic was referred by a neighbor who had this company install a new leach field three years ago... im very glad my neighbor highly recommend them..they installed mine and i was very happy with the price and there workmanship I highly recommend them.. they have beautiful equipment and were very professional and fair ...
He was very professional and made sure he got the job done to a very amazing standard. He was very ear on what he was doing and I really appreciate and recommend his services.
The owner jack came right out when I was having a septic issue. Very professional Would definitely recommend them to anyone.
Jack’s septic has serviced our septic System for years.Timely service and nice friendly guy.
Was given jack septic services name by a few neighbors after interviewing three other companies was very glad that I went with Jack septic service their professional knowledgeable and have beautiful equipment highly recommend this company
I highly recommend this company the owner personally came out to my house to inspect my septic system and gave me advise that my home inspector couldnt even give me ! Thumbs up to this guy he has my business for future septic needs !
Outstanding communication and expert service. These guys have the knowledge and get the job done right the first time. Highly recommended. I’d give them more stars if it allowed me to.
Jacks Seoptic service installed my New septic system and it works and perform 100 percent highly recommend, always answered his phone, and is very professional,
I worked with a guy name Tim and all I can say is he was the best!!!...went above and beyond ...the work was perfect and he explained everything to me so that I could understand. I will always use them from now on!
Jack and Tim are an incredible team. The service was top notch. I would highly recommend JSS to any and all!!!
Unbelievable work these guys are great. They answered the phone. Were extremely polite. And they know there business Highly recommend Referred by my next door neighbor.
Had a problem with the tank vent. The service tech helped remove steps, and worked hard to get it reinstalled. So happy to have problem solved
Had jacks come in and install a full septic system 3 years ago and still works like brand new highly recommend.
Great guys! We had an emergency service needed and they fit us in as soon as possible. Very kind and professional!
JACK AND TIM WERE UNBELIEVABLE MY TANK HADNT BEEN PUMPED IN 26YEARS THESE GUYS CAME OUT ON A VERY NASTY RAINY DAY AND PUMPED MY TANK. AND WATER JET CLEAN MY LINE..GOT ME UP A DATE RUNNINGS NING. HIGHLY RECOMMENDED THESE GUYS IN BALDWINSVILLE NY..
5 STARS. HIGHLY RECOMMENDED FOR THERE EXPERT SEPTIC TANK AND LEACH FIELD DRAINAGE WORK..HIS MAIN MAN TIM WORKS LIKE A SURGON WITH THER EQUIPTMENT..AND INSTALLED MY NEW SEPTIC SYSTEM IN TWO DAYS. ..THEY ALSO DID I NICE JOB WITH THE DRAIN AROUND THE YARD THAT MY ENGINEERING COMPANY WANTED THEM TO INSTALL..I WILL ALWAYS USE THEM IN FUTURE AND RECOMMEND THEM TO MY FRIENDS AND FAMILY. .There not the cheapest out there .But you pay for the quality and knowledge. VERRY HAPPY....
These guys are unbelievable very knowledgeable and know there business. Highly recommended. Glad my neighbor told me about them..
Excellent service and very professional. I highly recommend this company will not hesitate to call them in the future for service.
Jack and his crew are awesome to deal with and do great work!! Thanks
THIS COMPANY ROCKS UNBELIEVABLE SEPTIC TANK SERVICE. BIG JACK INSTALLED MY NEW SEPTIC SYSTEM.. VERY KNOWLEDGEABLE AND PROFESSIONAL..HIGHLY RECOMMENDED..
Highly recommend! Jack is a very friendly man and service is fast and easy!
Great service, idk about $500 an hour though, I use a lot of different services for my properties and this was by far the most expensive hour for what it was.
Highly recommend this company they have state-of-the-art equipment and are very knowledgeable on all matter sewer and septic
Great emergency response, His techs were polite and very knowledgeable, Would highly recommended,
Jack and Tim know how to repair septic tank issues highly recommended...
Honest and worth every penny!!! Customer for life! Very knowledgeable!! Guy knows his “€#%&”!!!
They were very professional and courtesy and we highly recommend there service.
This company is outstanding highly recommended. They did outstanding work on my system
Highly recommend Jacks. Great customer service, communication, professionalism, and knowledge.
Best there is out there!! I called Jacks for an emergency situation and they came right out to take care it, bad weather and all! Thanks guys
Very professional and highly skilled. Great people to work with!
5stars all the way. Very proffessio promt and pleasant to work with. Highly recommend.
This company replaced my septic system very good Job.
Response time is excellent. No worries ever. Honest, next and friendly.
Outstanding company did a great job on the installation ..
These guys did a outstanding septic system a week ago..
Highly recommend this company outstanding service..
Outstanding professional service highly reccomend...
This company knows septic work.
HIGHLY RECOMMEND OUTSTANDING SEPTIC SERVICE
Total reviews rating 4.8
119 Reviews for Jacks Septic Service 2023:
Review №1
2022-04-23Jack’s septic service came highly recommended years ago and we all continue to use his outstanding and professional services. We also would like to thank his long time employee Tim for his knowledgeable expertise and hard work on our septic system. Thanks for coming to our home quickly to fix the problem!!!
Review №2
2022-04-10On a Sunday at 3am I entered a request for service on their web portal. Jack called me early that Sunday and we talked through the concerns, he assessed the situation and because it wasn’t a dire emergency, we scheduled him to come out that week. They ultimately pumped the tank, pressure washed the lines, replaced a baffle and distribution box to get the system back up and running properly! The crew was professional and friendly, with a high quality of work and attention to detail, they were even great with my 3 year old who was very interested in the excavator! Tim specifically was an absolute wealth of knowledge who has been in the business for many years, and helped educate me on what he was doing and why. Highly recommend!
Review №3
2022-04-27These guys are nothing short of AMAZING!! My sewer backed up out of nowhere, in my new home I was only in for 4 weeks! I called Jack and they were there within the hour. They identified a broken pipe and went above and beyond to get it repaired and get me back in service.So professionalSo experiencedSo responsiveSo reasonably priced for the quality of service.I will be a customer for life.Thank you, Jack & team!
Review №4
2022-05-31I just wanted to say how great Jacks was. I had an emergency and they came out within a few hours and fixed the problem. Tim was very knowledgeable, courteous, and professional. I will be using them again. Thanks again for the quick service.
Review №5
2021-03-31Jacks was wonderful. I called in the morning to inquire about having my septic pumped and 3.5 hours later, he was here. He was patient and answered all my questions concerning the problems I was experiencing. I will definately be calling them again for service and upkeep.
Review №6
2022-01-19I’ve had the privilege of doing business with Jack’s Septic Service on two separate occasions. The first experience was with Tim assessing my septic issue and draining my tank. The second involved Tim and John himself mapping out a plan of action for my needs. Both experiences were not only enjoyable, but hugely informative. This company has their $h*T together. I’m looking forward to continuing business with Jack’s. This is due to the fact that they have been prompt to responding, practiced professionalism, and the dedication to service they provide.
Review №7
2022-07-26Jack was prompt and friendly. After calling 6 companies, he was one of only two to return my call, made an appointment and arrived on time. Thank you!
Review №8
2019-04-29My name is Steve Haskins and my septic service recently backed up flooding my yard and popping the lid off the septic tank being new to having a septic system I called mr. Rooter who came out quickly walked in my yard look at the tank lid and without doing anyting told me that my tank was junk it had collapsed on itself and I needed a new one at the tune of $5,000 plus. Thank God I did not jump and have them do it as I called jacks septic hoping to get a slightly better price. Explaining my situation and everything I was told to Jacks septic knowing I had children in the home Jack himself promptly came to my house late in the day looked and informed me he needed to pump tank to know more at which point having driven the pump truck to look at my situation he proceeded to pump and clean tank as well as give it a good inspection at which point he informed me my tank was small but in good shape 👌 saving me thousands and thousands of dollars which we did not really have but were ready to spend as we had no choice in such a circumstance long story short my septic system is now working wonderful for about $500 instead of$5,000+ Thanks to a honest family business my daughter who is graduating this year will still have all of the things that she deserves as I didnt have to spend all that money! I just wanted everyone else to hear my story and know that this man and his company saved my childs graduation summer ! Excellent service, reliable, intelligent ,professional, and extremely honest thank you so much Jack I recommend no other company other than Jacks septic service!! Customer for life!!
Review №9
2022-06-23No wonder why my fellow neighbors and friends referred me to this great company they have gone above and beyond in a timely manner while others gave me the run around definitely will continue in future or current work and Referred them to all
Review №10
2022-06-15These guys were great! I recommend them 100%. They showed me everything they did and explained what happened.