J&R Propane in Ballston Spa
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Ballston Spa, Saratoga County, New York, US
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Site: http://jrpropane.net/
- Monday:7AM–5PM
- Tuesday:7AM–5PM
- Wednesday:7AM–5PM
- Thursday:7AM–5PM
- Friday:7AM–5PM
- Saturday:9AM–2PM
- Sunday:Closed
They were super helpful helping me pick the right torch, I came in not really knowing exactly what I needed and they were extremely informative. They ordered it for me and it came quickly. They have been very helpful ever since if I have questions or need new supplies.
Every1 says they are so great that they come when needed well i havent had propain sence yesterday called and was told that if they dont come today ill have to wait till monday it 40 degrees and my house and i have a child in my house and i stated that as well not as great as they say them selves they are
I both contract for household propane delivery and purchase welding gases rod and supplies here. I have been a propane service client since 2016. This is a phenomenal business I would recommend to anyone. The owner (John) and all staff are very personable, both at the counter (Andy) in the retail location and all the delivery drivers, and Id received deliveries, that were a last minute emergency, that were my fault, in an extremely timely manner. Frankly, I cant say enough good things about this business. Thank you J&R Propane and Welding!
Called over the weekend to pay my bill and wait a day of no heat till the coming monday. Sounds reasonable right? Well called monday morning as told @7am to get it filled for the morning , had them saying they were coming. Figured that would be awesome while me and spouse were working and having my child in school that everything would be fine when i came home. HA NOPE. Still was not filled and if I had not called and wondered where they were i probably wouldnt have had propane for a whole nother night. Now its 6pm and i still have to wait. nice service. very displeased and bummed out would love to shower and make dinner for my family but guess ill have to wait as a early paying customer and having always been pleasant to them.
Total reviews rating 4.6
32 Reviews for J&R Propane 2023:
Review №1
2022-06-09We use them for our propane service. Very competitive prices and prompt service. I would recommend J&R Fuels.
Review №2
2022-02-22We have been using them for close to three years now. Excellent service and follows up when we have questions. Also fair prices. Thank you very much.
Review №3
2020-10-07I recently had John from J&R Fuels deliver and install a new underground propane storage tank in Lake Luzerne. They stated the price up front, completed a professional install, tested and cleaned up. No surprise charges at the end. Very pleasant to deal with and the overall experience was very satisfying to me. One of the most stress free transactions Ive had in a long time. Thanks John and crew.
Review №4
2019-06-14Called about a small welding job. They got me in project done and out the door in no time. So impressed... Thank you!
Review №5
2021-03-09It is hard these days to find a company that not only provides excellent service, but also has that OLD SCHOOL flavor of being eager to please their customers. I woke up at 4:30 in the morning to find I was out of propane. I called the office at that time and left a message asking them to please set up a time to make a delivery as I was out of fuel and at 7:30 AM (3 hours later) they were pulling in to my driveway. They strive for excellence in all that they do and as an older woman who lives alone, I am grateful to have them as my fuel company.
Review №6
2021-01-29We had amerigas because the tanks were already on the property. Mistake #1 on my part. We then ordered propane through amerigas at a much higher rate then j & r at the beginning of January for them to say it would be the 25th before it was delivered. Mistake #2. We called 13 times over the course of 3 weeks to tell them that date wasn’t going to work and we ran out of propane, we never got ahold of anyone always on hold. We finally got through to somebody on the 22nd with no heat and they promised someone would be there, we believed them as we had no heat at this point. Mistake #3. As you can guess they never showed up nor cared anyone was here. J & R got contacted in the early afternoon on Monday, Tuesday by noon I had tanks setup and heat in my house. I was told in the next day or 2 they would fill the tank, it’s 8pm and I have a tank being filled. When someone says they will do something it goes along way with me when they execute it. I can’t thank J&r enough for fast and easy service. Thank you
Review №7
2021-01-07I accidentally ran out of propane this morning and called Jand R propane at 5 am and they were at my home at 7am filling me up , I realized after they left my pilot went out and my husband was working a double and would not be home til late at night , so I called J and R back and they sent somebody right over to light it for me ! Exceptional customer service !
Review №8
2017-12-31These guys saved the day when my old company let my propane tank run to empty. I couldnt get them to commit to delivering that same day and temps were sub zero. I called J&R and they promised they would deliver the same day - and they did! Friendly and responsive and they gained a new customer that day!
Review №9
2019-06-09I get my welding gas here and have never had a bad experience. Get good advice from time to time as well.
Review №10
2020-10-22Real nice guys helped me out a lot when I was just getting started welding