Kerbside pickup
Yes
Jared in Lake Grove
Categories
Location on the map
Lake Grove, Suffolk County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff wear masks
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 631-580-4780
Site: https://stores.jared.com/ny/lake...
Site: https://stores.jared.com/ny/lake...
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:12–6PM
Jared in other cities:
Comments (199)
I went to Jared to just look at engagement rings. Alain and I met with Jennifer to compare diamonds and settings. She was so wonderful to speak with and very knowledgeable about throughout the entire selection process. I am so overjoyed to have the exact engagement ring that I wanted. Thank you 🙏🏽 Jennifer. We are so happy!!!
We saw Myriam Varela on our visit today - she was so wonderful to deal with :)So knowledgeable and personable. I’ve had some issues with my ring that I wasn’t too happy with and when I brought it back in the past - it didn’t get resolved, and I was told it couldn’t.Well, Myriam got to the bottom of it today and I left a very happy and satisfied customer!! She handled it immediately and would not let me leave until the issue was corrected! Thank you Myriam!It was interesting to learn some facts about diamonds that we didn’t know as well. We will be coming back to see her for our wedding bands.Her service and knowledge was top notch!
Myriam Varela was absolutely wonderful. I commend her for her professionalism and expertise in my opinion. I came in for an inspection on my engagement ring and was impressed with how thorough she was. She pointed out my center stone was chipped and advised for it to be sent out for replacement and other minor repairs to the band. I was hesitant because it had to be shipped out to another state. She gave me reassurance and gave me a a copy of the work order in great detail on EXACTLY what needs to be done. I highly recommend Myriam for your inspection needs and her impeccable knowledge when it comes to your jewelry needs. I will definitely request her EVERY TIME it’s time for my inspection.
WORST CUSTOMER SERVICE EVER! During Christmas I purchased (2) necklaces for my wife. While I was there I asked if they could send my watch out to be refurbished & cleaned up. Watch was in good condition, just needed some detailing. They said no problem & I even purchased another watch while I was there.Watch came back damaged & the staff appeared as if they never had to handle any type of situation like this before. I was even told that (It would have happened eventually anyway), (Watch is now missing (2) stones).ANYWAY, Staff is clueless & need major training both for in person dealings & especially on the phone! They are horrible, cocky & clueless.NEVER WILL SHOP HERE AGAIN.
I came in on 6/20 to pick up a bracelet that I ordered online and shipped to store. Never having seen it in person, I wasn’t too happy with what I had purchased. Myriam was helping me with my pick up, she took notice of my dismay and had me look at some others. Myriam helped me find a better bracelet, at a better price, for better value. WOW! What a professional. Could not be any happier that I came in and she so happened to help me. Next time I come back to the store, I’ll be sure to check that she is in. Leaving here extremely happy with my purchase. Thank you Myriam!
Going to Jared was my best decision. I have sentimental jewelry that needed to be fixed & I was afraid to have just anyone work on them so I decided to go to Jared. After meeting Gerard I knew I was in the right place. He advised me on what would be best to save some old pieces & I decided to do it & he was absolutely right !! They came out beautiful!! I couldn’t be happier with his service & the quality of craftsmanship. Just go to Jared !!!!
Gloria custom designed my engagement ring and wedding band. They were designed perfectly and exceeded my expectations! Whenever my fiancé and I come to this Jared location, we love the quality customer service from Gerard and Gloria.
Gloria is wonderful to work with. She takes tremendous pride in satisfying her customers. She has great knowledge and offers creative solutions. We’ve been working together for many years. I highly recommend her.
Miriam helped me today, she was wonderful. Attentive and knowledgeable. I felt welcomed and like my concerns were addressed. Looking forward to continuing business here because of the level of professionalism.
CJ was extremely helpful and personable. She made my experience very easy and stress free. I got a custom piece of jewelry and it was made a-lot faster then expected. I would highly recommend.
John was such a pleasure and so professional. He put my fiancé and I nerves at ease and helped us choose the perfect wedding bands for our special day. Thank you! We will definitely come back for future purchases.
John and Gerard are the absolute best. Not only are they knowledgeable about the products but they are personable and make sure you have a smile on your face for your entire experience. I can’t say enough good things about these two and the store itself! If I could give 10 stars I would!
I had an absolutely amazing experience at Jared. Clarissa was an excellent help in creating the perfect ring for me. Highly recommend her!!! They were very helpful and accommodating.
I brought several pieces in for inspection, the service by CJ was professional and friendly. I also brought in another piece for repair, a very special piece to me, a family heirloom, which CJ found out was platinum! I had no idea. She took her time with me and thoroughly inspected everything I brought in. I have always had wonderful experiences at Jared of Lake Grove!~Susan
Stephanie B. Was A Wonderful Sales associate She was Intrical in getting the vision my ring to reality. Stephanie was amazing to work with very kind and sweet. She made sure that my ring was perfect. The ring even exceed my expectations. Stephanie B. Is a fantastic Representative of Jareds
Seamless and amazing experience with CJ. She was knowledgeable, personable and answered all of our questions to help me pick out my wedding band. Highly recommend seeing her! She even cleaned my engagement ring!
Gloria was very helpful. She was patient and kind. Very knowledgeable on the Jewlery and made sure to show me everything to make sure I liked what I was buying. Highly recommend her if you looking for jewlery at Jared’s!
I will not shop there ever again. They make it so difficult to pay off your balance over the phone. They wanted to charge me 9.00 to pay off a 16.57 dollar balance. Went to store to pay it off told clerk the problem and he blamed the bank then turned and walked away. They were happy to make the sale but very inconsiderate when I walked into the store to pay. I’ll be shopping at Kay jewelers from now on.
Stephanie and Pooja are PHENOMENAL!! If you are looking for quality service you need to ask for them. Anytime we have visited- they’ve taken care of us like family. My husband and I will always come to lake grove Jared for them.
Had an amazing experience at Jared. Work done was excellent and simply beautiful. Miriam was a total professional, kind and extremely helpful. I am coming back soon… thank you for a wonderful time!
Highly recommend. We worked with CJ and she was the best!!!! Very helpful and knew exactly what we wanted! Buying our wedding rings was so easy !
We went into Jared and worked with CJ to purchase wedding bands. She was very helpful and very nice to work with. I went back to next day to have my engagement ring resized and CJ again was extremely helpful. My ring was ready the same day.
Amazing experience Gloria was the best. She got me exactly what I wanted even thought the particular diamond wasn’t available she made some calls and got it in less than a week! Thanks Gloria!
Gerard over at the Lake Grove location is phenomenal. He truly went above and beyond to make sure I was happy with my purchase. Would highly recommend doing business with him.
I called in to jared because i wasnt satisfied with the qualty of my engagement ring. I spoke with Gloria from lake grove location and she was nothing but the best from the time we spoke. I went in the next day and she was AMAZING!!!! She explained every detail and made sure that i got the ring that i loved!!! I strongly recommend jared lake grove location and make sure you ask for GLORIA shes everything just like my ring!!!
Myriam was the woman who helped me today. She was very pleasant and did a great job. Ive always come here and will continue to come back here for future purchases and services!
Gloria was an incredible help. She helped me create/pick out the perfect ring for my girlfriend. Thanks Gloria , I couldn’t have done it without you !!
CJ was very helpful with showing me a selection of the various diamonds and bands I was choosing between. She also helped with opening the credit line and the promo discount for it. Will shop here again for sure
My experience was professional and refreshing. Myriam helped me with everything so effortlessly and with such class. Took the time to make sure everything I wanted was PERFECT.Thank you Myriam !!!!
CJ greeted us as soon as we walked in (without an appointment) and had my ring fixed right away. I was expecting to have to leave it for a few days but to my surprise and delight, it was fixed and polished within minutes. She was very friendly and went out of her way to help us. Thank you CJ!
Stephanie was absolutely wonderful and found us the perfect wedding bands! Thank you so much for all of your help, highly recommend!
CJ was very helpful in helping my brother and I find the perfect ring for his forever. Thank you Jared! Will definitely be coming back!
CJ made our wedding band shopping experience so wonderful. She was so kind and friendly and I would recommend her to everyone!
Gloria made finding our wedding bands such an easy and fun process! We felt well taken care of.
Best Jared in Long Island specially with the best person that there is there. Myriam was so passionate on her job loves to help ppl out on anything you need. She always looks to hep see what is the best for you.If anyone comes to this Jared please ask for myriam.Great person in the world.
CJ was phenomenal!! So funny and made our experience special. Went over the quality of the diamonds and showed me many options.
CJ was amazing. She helped us find an amazing ring in the clearance section which was what I was looking for. We highly recommend visiting and seeing CJ.
If you go here, you NEED to ask for CJ. CJ helped us with our engagement rings and now a year later, wedding bands. Needless to say, each experience has been exactly what youd expect from top notch service.
A while back I purchased a Bulova watch from this Jareds, for my best to celebrate her new job. The service was impeccable, the store was very clean, well lit and extremely organized. I appreciate the service I recieved as well as the knowledge associates, who could answer any question I had.I hqve been in a few times since to find other pieces of jewelry or to help a friend pick something out, and every time the service and store appearance is unwavering. I will continue to come to this Jared as I know that when I visit, I am going to get the service and knowledge that one needs when finding fine jewelry.
Very nice people work here. Was able to walk right in and get my watch battery replaced today. Good to be past the pandemic and seeing good customer service again.
What an amazing experience I had here. I started shopping for an engagement ring and Jared was the first store I had gone to as per my brothers recommendation. My brother had bought his ring there and due to their professionalism and great quality recommended me to go there as well as multiple others prior to me who all were very happy with the services Jared had provided as well.We walked in, I was greeted by Gerard who introduced me to Jean. Jean was professional, asked what I wanted and drew up exactly what I had in mind and did not try to sell me on anything other than what I wanted. None of the staff were pushy whatsoever and I felt as if I was in control for every decision and was guided to make the best decisions by Jean. I had such a great experience and I was so comfortable with Jean and his staff that I decided to not even look at any jewlers and put the down payment for the ring I wanted.Jean was constantly in contact with me updating me along with the process. They had to special order the diamond I wanted so he made sure I liked the diamond before proceeding with putting it in the setting. Less than a week ago I got the ring and all I can say is it exceeded all expectations and looks absolutely amazing. I still have it next to me and I casually look at it every day and smile and I cant wait to see the smile on my girlfriends face when she opens the box and gets to see it. I felt like all the staff at Jared was very professional, friendly and helpful. I would recommend them to everyone and would go back to them for all of my jewlery needs in a heartbeat. Thank you to all of you
From the start of the ring search process, Pooja has been nothing short of incredible. She spent time explaining the characteristics of diamonds and helped us choose a ring that we both loved. After getting my engagement ring, my fiancé and I sat down with Pooja and Stephanie to find our wedding bands. They truly showed patience and knowledge of what would look good with my wedding band. Their directness helped narrow doing the choices for my fiance. This is THE spot to go for any of your jewelry needs, you will be in the best hands.
CJ made the ring shopping experience so wonderful! I felt completely at ease and feel so much more knowledgeable about my options and different diamond clarity! Thank you so much for all of your help and patience
The manager Gerard provided us with a plus one experience. Him & his team went above and beyond to meet all our needs. I highly recommend visiting this Jewler.
As always very professional and helpfulEspecially JenniferShe showed us many items we are consideringYet did not push in any wayAs a result we’ve purchased all our jewelry at JaredThank you very much
CJ was very helpful and knowledgeable when helping us purchase our wedding bands. We would highly recommend her.
I recently got engaged and took my ring to resize somewhere else that completely took advantage of us and making my band crack open. I came to Jared’s feeling nervous and emotional. Gerard made me feel well taken care of and assured me they could help me. He took everything very seriously and was very professional. Thank you to the gemologist who fixed my ring and the great customer service for being kind during a vulnerable time of mine. I will be returning here for as long as we live in Long Island. Thank you.
CJ was absolutely amazing in helping my fiancé put together a diamond and setting that was “me.” The attention to detail and knowledge CJ possesses is top notch. I will recommend everyone I know to go see her!
Kesha Jones was great! Very knowledgeable and kind. Went above and beyond. She even cleaned my ring. After a return.
Kesha was amazing, she was very knowledgeable. Went in not knowing what I wanted and by the end of the consultation i was very happy with my decision!
Just had a consultation with Kesha and she was fantastic! Explained everything we needed to know and helped us try on different options to find the right ring.
Myriam was very attentive to my jewelry pieces and very professional. Very good at what she does and would highly recommend her.
Great experience! Gloria was so helpful and kind assisting us with finding the perfect ring! Thank you so much!
Gloria is so nice, professional, kowledgeable, and friendly. We really liked her and enjoyed our purchase.
Cj and Jean were absolutely amazing and made us feel very comfortable and let us take our time for what we were looking for! Highly recommend seeing them!
Such a fast great cleaning for wedding! My rings look perfect and she was a sweet heart
Joe and CJ were fantastic ! Very helpful, patient and sent me on my way with a beautiful gift !
Great experience. They worked with me and within my budget. Got the ring of my dream and my fiancé too.
I was recently here and was helped out by Pooja. Pooja could not have been more helpful throughout the whole process. Highly recommend her
I had the pleasure of working with Joe Forestano when I went to Jared today. He was an absolute love, helpful, knowledgeable and sweet, what more could a person ask for
Myriam was super helpful is getting the multiple rings appraised and helped get one set cleaned and polished for resale. Thank you
Always very professional and a pleasant experience. Been going here for years and have no reason to shop anywhere else! Great staff, products and service.
Went in to look for and purchase wedding bands with my fiancé. From the moment we walked in the staff was excellent. Gloria was amazing to work with. She made my fiancé very comfortable and showed her many options without being pushy and just treating us like a sale. She even cleaned my fiancé’s engagement ring that we didn’t even purchase from them. Would give 100 stars if I could. Highly recommend using them.
Thank you so much Gloria you made the visit perfect. Just speechless about how amazing the service was. You made this proposal absolutely perfect
Myriam was so helpful and pleasant. Such a great experience at Jared’s as always!
C.J. was very helpful and I was able to get my 6 month inspection and cleaning done very quickly with her assistance.
Went in for my 6 month inspection and cleaning. Was in and out in 15 minutes. CJ was so sweet :)
Attention to detail is important and she took her time to make sure every piece I brought in was taken care of with love.
Pooja is the best. We highly recommend seeing her because she will help you find exactly what you are looking for - even when you are extremely picky like me!!
Gloria at Jared 347 by the smithhaven mall is the #bomb. A total jewel queen with class! Thank you again!
Very helpful and friendly while dropping off wedding ring set for inspection and polishing. Especially diamontologist Myriam!
CJ (Kesha) was very helpful, friendly, and knowledgeable and helped us with a great selection!
Gloria provided excellent efficient help to a service repair on my engagement ring 😊
Wonderful experience Pooja and Joy were a pleasure to work with .Pooja was extremely knowledgeable!! Would definitely recommend .
CJ is awesome, she remembered me from meeting a few months ago and helped me find the perfect gift! Thank you CJ
Excellent experience with Gloria. I hope I get to have the pleasure of dealing with her going forward.
If you go to Jared in Lake Grove, ask for Gerard class act. Helped me out right away he knew what I needed immediately. He’s the man.
CJ was very knowledgeable and helpful throughout our visit looking for a ring. I definitely recommend coming here!
As usual Jareds had a great selection and Joe Forestano was patient and very helpful in picking out my wifes diamond ear ring hoops.
The illustrious Gloria was very helpful and educated us in everything we needed to know without being pushy. Thanks!
Awful, awful..I would never do ANY business with this company. I was asked to wait in a sweltering hot vestibule to be assessed to ask a question about a watch repair was told to come back on Monday to talk to the General Manager. Was looking for a battery for an inexpensive watch..but also wanted to look for a present for my mother. I will NEVER set foot in this place again…
Absolutely best service!! Ask for CJ!!! She couldn’t have helped us any better!
This has to do with their online shopping service. They have adds for the sale of a Garmin Marq watch for $900. I found the watch on Google shopping. I go to the Jared site. I add the item to my shopping bag and use my $25 off coupon. I purchase the item using Apple Pay/Amex and then nothing. The item is still in my shopping bag, I still have a hold on my AMEX and customer service says “sorry, we are out of stock”. The discounted price was considerable and I believe this was a case of bait and switch or they realized the price was too low and then claimed it was out of stock. Poor service and would never buy from them.
Gloria is wonderful. Helped me and my fiancé pick out a ring and she was super patient.Came in on another occasion with my fiancé and both times the blonde younger lady has this sort of short attitude the kind that’s like I’m being nice because I have to but really, you don’t belong here type of attitude on two different occasions. I like Jared but I won’t come back to this location again unless I’m helped by Gloria.Customer service needs to be stepped up!
Great experience my first time getting married and these guys help me so much finding the perfect engagement ring I thank you guys so much
Happy wife, happy life, love the place, love everything they offer, never had an issue with any of my purchases, no matter what was purchased...
I am basing this review based on the two times I came into the store. Absolutely FIVE stars goes to Gerard Ladd hes the general manager and he was absolutely AMAZING. I only want to see him when I come in! You could tell he was really knowledgeable and extremely helpful. My ring broke after only a year because it was platinum and I made the mistake bringing it to a small shop that when resizing to a smaller size they put 14k over my platinum ring and on top of that made the band thinner than it originally was (avoid Dore Jewelery in Commack). Gerard took a look at the ring and knew right away without me having to tell him the metal of the ring. He reassured me they can fix it and even get it back to me as fast as 2 days!! He really is such a pleasure, I already told my fiance that when he shops for jewelry for me in the future he should go to him. I always want to support good people.Now the reason for the 1 star off was because another time I went in I got a woman who made me play my voicemails to her when I told her someone at Jareds left me a message my jewelry was ready for pickup because she didnt believe me. I wish I remembered her name but that was the most ridiculous thing I couldnt believe it.
She was wonderful with helping me find my wedding band!!
Honestly the worst customer service. Go ANYWHERE else. Unfortunately we got my engagement ring custom made from them so if we go else it voids our warranty. I went in today for the second time after a diamond fell out after getting my ring back for 5 days from a routine rhodium plating. After inspecting my ring upon pick up there was a gash in metal where the diamond was replaced. They tried to tell me I brought it in with the gash– it is so deep and precise there is no way I could have done it. I was informed they would try to buff it out and polish it. It didn’t work at all. As I pointed out before they buffed and polished the ring that metal is missing, buffing isn’t going to solve anything. Very disappointed. The service representative continued to argue with me on the way out about how it came it that way. Extremely unprofessional. EVEN if it come it with a gash the warranty covers it being fixed. Very upset with the outcome.
Worst customer service ever. Went there twice and both times was treated with so much disrespect. They pick and choose their customers doesnt matter if you walk in before someone else. Very rude and unprofessional staff. Felt like they prefer helping light skin people over dark skin. Never going there again.
Jared made me feel comfortable enough to leave my 20 year engagement ring with them to replace a stone. The service was professional and thorough.
This is an updated review for Jared in Lake Grove, dated on Sunday, January 26, 2020. Once again, I had a fantastic experience. Lauren was incredibly kind, patience and helpful. She took the time to help me find exactly what I needed. She made sure that I was happy & satisfied with my purchase. This is the ONLY jewelry store I will frequent. The service there is above & beyond...everyone at the store are very nice. Thank you so much Lauren O’Connell...you are the very BEST...5 STARS ⭐️⭐️⭐️⭐️⭐️!!!I had a fantastic experience on Friday, May 3, 2019 at Jared in Lake Grove thanks to Lauren O’Connell. She is an amazing specialist. She spent an significant amount of time helping me & my friend make our Pandora selections. She was patient, kind, professional and reliable. I am now a lifelong loyal Jared customer because of her. I have make it a point to tell other people about my positive experience at Jared at Lake Groove. THANK YOU, LAUREN!!!
Please let me save you your time and money and GO SOMEWHERE ELSE. This location and this companys customer service is a joke. They were completely rude and unaccommodating.The person attending us had her mask hanging beneath her nose and barely spoke a word to us apart from pointing to a section with wedding bands. She never explained the appointment process (we walked in and called upon seeing the posted notices, a lady with a white coat allowed us in and was very polite and said since it was dead we could come in), so when I looked at the receipt and realized a date by which I assume the ring would be ready the date was crossed off. I called the location over an hour and no one ever picked up, no voicemail. I then contacted customer service and was hung up on by a Davina (sp?) from Texas. I called again and a Terry from Louisiana helped reach out to my location, who then explained to me that I had missed an appointment that no one had told me about. Terry kindly told me I should go to the store and receive my merchandise, because she agreed that making another appointment a week out (per what they told her) was ridiculous and apologized for the lack of communication. Today I called and no one picked up, I show up and another person who did not help me the original day I came in told me I would need to make an appointment, despite there being no customers in the store. Really rude and condescending staff, she claimed the procedures in place are so that no one will steal merchandise which makes no sense to me, as the doors are literally locked from the inside. I am there to pick up my merchandise which has been paid for, the only stealing I see is Jared withholding what I rightfully own. At this point I want to return both bands we purchased and take our business elsewhere, because they clearly do not want our business. Completely dissatisfied, I wanted to buy earrings and other jewelry for my wedding day and for our upcoming anniversary and I will absolutely not be returning here or any other affiliated companies.
Jennifer Milton made it a wonderful experience, I love my necklace!
Jennifer did a wonderful job helping me find the perfect ring! Thank you!
CJ was amazing! She was patient and so helpful! Go to her !!!
This is an honest review for Jared jewelry store in Lake Grove & two of their team members: Lauren & Kevin. Words cannot describe how absolutely fantastic & awesome they were to me. They both took the time to answer all my questions. They were courteous & knowledge each & every time I addressed them. They made me feel valuable & appreciated. The kind of service I received on Sunday, June 23, 2019 was exemplary & excellent. I am 100% satisfied with my purchase & experience at Jared thanks to these two amazing individuals!!!
Cj helped me and she was amazing! Highly recommend it.
Myriam is fantastic! Very talkative and made the experience enjoyable and knowledgeable!!
Gloria was amazing!!! I highly recommend her!! Soo patient and helpful!
I placed an order online and received the wrong item,I went to the store to return the incorrect item and the associate charged me again instead of a return. I told her that the receipt indicates sale and she insisted that it was a return. I contacted my card company immediately and as I thought there was a second charge. How do you mess something so simple up. Unbelievable! I had an issue with an online Jared order before but gave it a second chance. Lesson learned, never will I deal with Jared again
My fiancé and I went ring shopping in November and I fell in love with a beautiful ring. I explained I wasn’t sure when we would be getting engaged we are just looking and I asked how long the ring will be in the store for. The guy Responded “this is the last one, If you don’t get it then you’ll never see it again. ” I loved it so much that my fiancé went and brought it the next day and held on to it until he gave it to me 2 weeks ago when the timing was right. He ordered a size 6, and the store measured me as a size 6 so it was in their notes and when I got my ring it didn’t fit at all, it slid right off. When I went to get it resized they told me it would take a week and after some arguing they told me to come back Friday at noon and in 2 hours they’ll resize it. When I went on that Friday, they told me that they’d have my ring back for me on Tuesday and nobody had any memory of telling me to come in Friday at noon. I was very angry and didn’t like being lied to and played by the workers. After more arguing they fixed my size 7.5 ring to a 6 in a Few hours, but honestly this mistake shouldn’t even of happened. Oh and the ring was on display still in the Exact same spot, so mine clearly wasn’t the last one. The only reason it gets 2 stars is because I love my ring so much but the customer service and the lies are horrible. Honestly if you love a ring take a picture of it and go get it custom made somewhere else
Excellent experience! Thank you for my beautiful ring!
Lake Grove Jared has extremely terrible customer service to offer unless you buy a 15K ring, but that fades fast. Not sure if its the typical Long Island attitude or the consistent revolving door of new employees because they cant retain helpful and knowledgeable employees. All I can say from my experience at this specific store and other Jareds off the island are night and day different.
Best of the best. I never buy anywhere else. Love this place. Nicest people and very fair prices.
Great experience, the sale associate was amazing, ask for Pooja great sales rep
A lovely woman named CJ helped me with exact necklace I was looking for.
Bought a diamond ring from this location after a thorough review of the market and other jewelers.I was extremely pleased with the service their manager, Gerard Ladd, provided. There were never any pushy sales tactics used and he was upfront about what Jared can provide. I scoured online and in store jewelers for the best price and service. I settled on Jared’s due to the value and customer service, which I would not receive after walking out with a ring elsewhere.Their technician, Myriam, was also very pleasant and helpful when getting the ring resized.
Great experience extremely helpful CJ gave an excellent presentation and helped us find what we likee
Jennifer often helps my husband and I out with maintenance and checks on our wedding bands. Shes a true professional and its always a pleasure to see her when we go in. Would highly recommend this location. Its a relief to not have to send our jewelry out for repair - they do everything on site.
Went to try on a wedding band I saw on their website on sale for $600. In the store it was priced at $1,200 for the same ring. Salesman told me they had no discounts or sales. Very disturbing. Wont be going back.
CJ helped me out today. Very professional, fast, and friendly. Thank you
Gloria was exceptional, extremely thorough and found exactly what I was looking for!
Came in for a resize and a couple questions after making an appointment over the phone. Lauren was very helpful and patient. We appreciate her effort in making sure all of our info was in the computer correctly for a previous purchase.
They are not cleaning jewelry . Contract states there must be every 6 month check with cleaning. I cannot imagine during a pandemic that u wouldnt offer cleaning and still doing inspections.alternate cleaning methods for not wanting to spread steam? Not very nice or accommodating. This is Lake Grove store
I appreciate the steps they take to keep everyone safe from Covid-19. Appointments are required so call ahead. Ask for Gloria she is the best !!!
I am shocked at all the negative reviews of this store. I have been there many times and have never had a bad experience.The first time, I went with my daughter for a specific Pandora charm that they didnt have in the Pandora store. FYI--If you want a truly terrifying shopping experience, with rude salespeople who dont even let you look at the merchandise (STAND BEHIND THE LINE! PLEASE!!!), go to the Pandora store in the Smith Haven Mall.The salesperson at Jared was friendly and helpful, finding the charm we wanted, and chatting with us about other Pandora items, without seeming like she was being high pressure and trying to sell us something else.Most recently, my husband and I went to Jared to purchase a ring for our daughters high school graduation. Pia was extremely helpful, patiently showing us many rings based on our price range, and what we told her about our daughter. When we went back to have the ring sized, we were told it would be ready on a certain day and time....and it was! When we picked it up, Pia remembered us and was genuinely happy about how pleased my daughter was with the ring.I cant imagine a scenario where I would ever go to another jewelry store. We are definitely a Jared family!
So this has always been my go to place for jewelry but this time my experience was different. I met a very knowledgeable and respectful young man by the name of Kevin. He not only helped and assisted me but he also made my time there very well worth it. He helped me with my fiances ring and also gave me ideas for custom jewelry that I will be gettin made later on. I also met a wonderful young lady by the name of Pooja also very knowledgeable and respectful and helpful. They both made me and my wife to be feel very important and special and spent all day assisting us with every intent on making us happy. I appreciate them more then they can ever know. I will definitely be returning to this location and this location only for any upcoming information or purchases just because of them. They know we will be returning aswell because my fiance has to get me my ring next lol. Thank you very much and see you soon.
While the woman helping me was friendly, the jeweler in charge of repairs quoted me a 307.00 dollar price to have my platinum prongs re-tipped because hed have to remove the stone from the setting. He told me to call him back if I wanted to schedule the repair for three days from then - his earliest appointment. It seemed pricy, but I figured that would mean a good job. So I called back while I was still in the parking lot. The new next appointment would be in TWO WEEKS! How did it go from Friday to TWO SATURDAYS FROM NOW in less than thirty seconds?I went to a local jeweler who took a way closer look at my ring than did Jareds technician, and quoted me (with full platinum) less than half the price, also telling me that he could do the repairs with a laser and not have to remove my stone from the setting. He said that Jared is famous for doing unnecessary steps to a ring in order to jack the price up. He will have my ring done in less than two days!I dont like the fact that other jewelers know to stay far away from this store. Im going to stick with my little local shop from now on.
The worse experience I have ever had at this location. Today, 02/19/2021, went to shop for my wifes birthday gift and at 1215 P.M. in the afternoon after I entered the store, the door was immeadiatly locked behind me. Having had my photo taken with and without a facial mask as required, the door was then locked .as I browsed. This will be reported to the Village of Lake Grove Fire Marshall.
Myriam varela such a nice person so helpful i will recommend her.
I wouldnt trust Jared with any repairs. I dont know why they are so successful. If it was a neighborhood store, it would go out of business.Resent visit: Came in for screw backs for my earrings. Girl was very nice. Gave me the screw back. Went to car to put in. Was wrong size. Went back in to get the right size.Previous Visits: 1)Watch battery change. (worked for one day then quit) I then went to another jewelry store and battery worked perfectly. 2) Jewelry appraisal. Told that engagement diamond was not real. (went to another appraiser, it was real with original numbers inscribed. Went back to Jared. Told me that because it was dirty, thought it was fake. 3) had band of grandmothers ring changed because it was worn out. Had Jared replace band. Band broke off ring within a month.
Worst customer service ever. The store in Garden City is managed much better, this store is a disaster. Completely understaffed. I bought two bracelets the next day one broke. I waited a few minutes and the employee goes to put the pendant, that broke, back the same way it was previously arranged. I told him absolutely not, as it took less than 24 hours to break in the first place. He tells me there may be a charge to solder the pendant on to the jump ring. I was fine with that, and they ended up waiving the fee. I left pretty happy. I come to pick up the bracelet at 4:00 on the dot, as instructed. I am left sitting there for 45 minutes. Finally an employee comes up to me and after a minute of them retrieving my bracelet I am on my way home. Today I went to return a different item and had to wait another 30 minutes for a two minute transaction. As I waited there a couple walked out, as they had probably been sitting there for 30 minutes +. I have nothing bad to say about the quality of their jewelry but I will never shop at Jareds again. I buy my Le Vian pieces at Macys where I feel much more appreciated and accommodated.
My fiancé decided to upgrade my diamond, as we are only 9 weeks away from getting married. He went in to Jareds and then brought me. Both times he dealt with Michael K. Michael was very realistic, helpful, and kind. We were given great customer service. He made sure we knew exactly what type of diamond we were getting and compared it to other grades.Overall, when we picked my ring up, it was sparkling like it was brand new!! We spoke with the manager Chris upon pick up and assured us that what ever we need, whenever we need it to come back, and that we will.
RUN, DONT WALK…AWAY! I bought a pair of sterling silver earrings from Jared for $50 (regularly $100) with a $50 coupon about 2 years ago. They were only worth $50 to begin with, but I bought them anyway because I liked them, and I have worn them many times. The silver ball detached, and the repair was $47.71 or $47.17 when there should have been no charge. Seriously, $47 to repair 1 earring that cost $50 for the pair??? Stopped at another jeweler that I had never been to. Less than 1 minute later, fixed. No charge! Not only rip off on pricing Jared, but rip off loyal customers, too. (I had made 3 separate purchases.) Adios!
CJ was beyond professional and was extremely helpful.
While I did purchase a diamond ring at this store I almost walked out because of the lack of anyone acknowledging our presence for at least 10- 15 minutes. I stayed in one spot in the front of the store the entire time and while I admit all the salesmen were busy with other customers it would be nice if they at least had a book to sign in or someone to greet you and tell you how many people are in front of you. There was at least one other couple waiting and the staff didnt seem to know who came in first and who was the next person to be helped. Terrible system.
Myriam was super nice, helpful, personable, and professional.
Id like to start off saying that I have been using Jareds for around 10 years without any issues. Always a good experience up until I started coming to this Jareds in particular. The wait is always at least 10-15 minutes longer than they tell you, the majority of the staff is very friendly ,but also very pushy with sales and lacking knowledge. I would recommend either finding a different Jareds or using a different jewelry store altogether.
This Jared’s is the worst I have had the displeasure of visiting. I told a lady that I wanted to look at the watches she never came. I had to go over by the office to get someone to help. Even though there was a girl with glasses just chatting with someone and not actually trying to make a sell. Glasses even asked me if I was with my fiancé which I was but I told her that I wanted to purchase watches and she just looked at me. Maybe she just is not the bright not sure. However being a business owner myself I know when I have to drop a personal conversation and help a customer....
I walked in to look around for a nice promise ring that was around my price range, i did saw a couple of beautiful rings that cost around $300-600. so i told the lady helping me to help me look for a rose gold ring, which she did but it wasnt around my price range which was okay. she then asks me with an attitude what ring you looking for?? i said akwardly a promise ring.. i then asked her is there any rings that cost around maybe around $500 $600..? (keep in mind this is a promise ring not an engagement ring!) she says No no we dont have any rings that cost that price. i was like oh okay and she walks away.( ONE i knew there were rings for me because i did take a look before i asked).SECOND OF ALL IF YOU WANT CUSTOMERS TO BUY, YOU NEED PATIENCE. AND THIRD OF ALL I DID SEE SOME RINGS THAT COST AROUND MY PRICE RANGE BUT THE LADY WAS SO IMPATIENT AND NASTY TO ME. I WILL NEVER AGAIN BE COMING BACK.
Myriam was awesome! Love coming here!
Highly unsatisfying store. My boyfriend and I walk in looking for an engagement ring and are not greeted at all. We walk around the store twice and arent acknowledged once. Once we settle down in one spot is when someone finally decided to come up to us. The person we spoke with did not seem knowledgeable at all. It was just a very disappointing experience. I suggest you guys try a different store. Kay jewelers (Ashley), Zales (Colleen?), or Helzberg (Jeff?). We had a great experience at all three stores all friendly, knowledgeable, and not pushy at all.
Ordered two rings. One of them broke where they cut for the sizing, no big deal things happen. The ring was brought to the store where the gentleman with the out of style handlebar mustache helped sort it out and said a new one was being ordered. A week later I call and to my ultimate surprise, they have no history of that order ever being placed. Get the good old run around on the phone. Try to call back to ask another question, phone rings for as long as the Marianna’s trench is deep. Only reason this gets a 1 star is because I can’t put it any lower. 0/10 would not recommend. Next time I need jewelry I’ll remember the little jingle “every kiss begins with...” well you know the rest
To bad I cant select ZERO stars. Customer service and return policy is a joke. Will stand behind it even when they know that they are wrong.
Great service! Very helpful staff . Very nice and friendly 💕
Went there today for my inspection of my ring and got the best customer service from Myriam V. She took the time to answer all my questions and I never felt rushed. She went out of her way to help in any way she could. Thank you Myriam!
I fell for it. This SCAM company published an offer of $25 off your purchase of $99 or more available to customers who give up their email address, name, phone, street address. They mail you a coupon code. The coupon code arrives with a laundry list of products for which the coupon is void. Now they have your information and you dont have a usable coupon since anything worth buying there is listed in the exclusions.Their offer says nothing about restrictions, no fine print, no asterisk, no nothing. It was a simple and fair exchange until they pull the old collect your info scam in exchange for nothing. If they are this dirty and unscrupulous BEFORE you become a customer I can only imagine how mistreated one would be AFTER becoming a customer. Think twice before doing business with companies that behave this way.Customer service chat says I can opt out of the lists Im now on. Well I wouldnt be on the lists but for this scam! I shouldnt have to opt out. I wouldnt have OPTED IN if I knew beforehand that their offer was a SCAM or anything worth buying was excluded from the coupon. I hope I save someone some money and aggravation before you enter these stores or shop online!
Miriam V. was great! Very helpful and informative!
Professional, informative. Great service 10/10 recommend
Jennifer was very professional and accommodating
Myriam was so helpful! Thank you for all the help
I used to go to the Jared in Carle Place Garden City where I always received great customer service I have no choice but to go to this one now to get our jewelry cleaned and repaired not the best customer service always a long wait but it is what it is
Gloria with lovey knowledgeable and very helpful. Will be back
Purchased right Friday had to leave it there for resizing until Sunday. When i went to pick up i wasn’t greeted or asked if i needed any help and i wasn’t sure where to go ended up standing on a long slow line and asking a CUSTOMER if I’m standing at the right spot for pick up. Ring was beautiful but given to me without a box
Always a pleasure, always amazing service, always so helpful
My chain needed to be fixed , they told me it would cost 120$ , I went somewhere else and got it fixed for 40$ be careful of this place
When a customer sits in front of a case of diamond wedding bands What is your price range?should NEVER be your first question!Hey manager, change ALL of the lights that are out over the diamond area/rest of your dark store if you want me to see what I might buy. Seriously??!!!
I worked with Gerard who I later found out was the Store Manager and Jennifer. Both were very helpful and knowledgeable. From browsing to purchase they were superb!!
I feel its wrong and a terrible thing to lock the customers in the store like a prisoner. it should be a safety hazard to not let you out of the store .this store should be reported to the fire department.
They really should change the hours of operation on the physical sign on the building. As opposed to a faded out piece of paper written in pen. Just lost my business
Gloria was my sales person. She was immensely helpful in helping me pick out my wifes Christmas gift.
CJ and Joe were a great help!!!
Do not do business here. My wifes $12,000.00 diamond engagement ring chipped and I am being denied my warranty because I did not have the ring inspected at their six month intervals. This is a diamond, not an apple, it does not go bad. They are now trying to replace the diamond with sub-par replacements. BE WARNED!
Joe and Clarissa were very helpful!
I would give 0 if I could.They dont pick up their phones but they require you to have an appointment to get inThe staff is rude and unprofessional, basically if you are not gonna buying something they dont treat you right
Miriam in the service section is so helpful!
Great experience. Very helpful.
Liz and Jamie from lakegrove Jared are the absolute best. They made my shopping experience amazing. They were incredible!!!!!
Slow service, picking up ring from inspection and cleaning, slow checkout process. There is almost always a problem. Process is always changing note we get cleaning every 6 months
Daniella was great and so helpful !!
Went into store to buy omega speed master and a gold chain walked around multiple times wasnt even greeted or acknowledged went to a small business jeweler and got what I needed instead
Great customer service, they can be overzealous but if your patronizing the Galleria you must be ready for that type of price purchase.IJS
Very good, just got my fiance ring resized and she loves it.
Excellent customer service from joe
We walked in to buy wedding bands and even though we told this to the seller she went off to help someone else that got there after us, after 20 minutes waiting and frustrated for being ignored decided to go to the one in Riverhead where everybody is nicer
Just purchased my second Movado from there. Great service. Great price. The only place Ill go.
Can’t say enough bad things about how rude and unprofessional their staff is. After seeing how many others have had the same terrible experience I have, it’s clear that management doesn’t care.
I have shopped here on several occasions and have always had a very good experience. I find the negative complaints to be exxagerated and unfounded.
Good experience they bend over backwards to accommodate you and the saleswoman was very helpful in helping me make tasteful decision
Gloria was exceptional.
Did not help me with my issue. Not happy with the new management.
The worst in everything, pricing, fixing, quality of products, definitely wouldnt recommend to anyone, stay away
Walk in with a broken gold chain walked right back out with it fixed and Polished in less than an hour! Aloha
The customer service is suck at Jared !!! Dont even bother to shop here! I will never shop at Jared anymore.
Amazing customer service. Very happy with my purchase.
Terrible customer service waited over a half hour and no one was willing to help me. Never will return there
Very friendly employees. Lots of beautiful items there.
Jared was just wonderful!
Very helpful and was able to help me make the right decision on what to buy
Wonderful service. Thank you
Super helpful associates that go above & beyond!
Staff is always so helpful and friendly.
Very polite helpfulThey offer you a beverage
Excellent place, everyone is super helpful there!!!
I will never shop in this place again
Horrible customer service. Will never go back.
Go to local jeweler if you can
Happily took care of my problem.
Total reviews rating 4.2
199 Reviews for Jared 2023:
Review №1
2022-02-02I had the delightful experience of meeting Gloria Hrabosky- jewelry specialist today. She helped me find something, for someone very special in my life, ME! I highly recommend shopping at Jared jewelry, as their customer service was absolutely impeccable, and Gloria’s professionalism and knowledge could not be beat. She was also a lot of fun, and I did not want to leave! There was also a very nice man who changed my watch battery while I was there, who was also incredibly helpful, knowledgeable, eager to please, and kind.I don’t think I can shop elsewhere, as the selection of jewelry here at Jared is outstanding. Customer service, and how you are treated, makes a customer loyal for life - and this is what Gloria did tonight for me, and the mystery watch man!Thank you so much, and see you soon!
Review №2
2022-03-05Gloria is the most kind salesperson … we worked with her on my engagement ring and wedding band. We knew exactly who we had to see when we wanted to pick out an anniversary band. We went straight to Jared and found Gloria. She looked at my rings and knew exactly what would compliment them!! We love the service at Jared and would highly recommend them. When you stop in, ask for Gloria! You will not be disappointed!
Review №3
2022-01-07I needed to get a watch sized and was referred to Jared as they are an authorized dealer for the Michele Watch company. Im so glad I visited the store! The GM Gerard Ladd was not only personable but also very knowledgeable on many of the name brand jewelry lines I like to shop. He swiftly & expertly took care of my watch sizing but I didnt leave the store before falling in love with a brand new watch design that Gerard showed me by the same manufacturer. It will be a pleasure to shop for fine jewelry close to home in the future. I highly recommend visiting the showroom but do call ahead as they currently work by appointment.
Review №4
2022-01-26Have been coming to this location for about 2 years. Staff is always friendly and willing to help, whether I come in for a repair on a watch or to buy a whole new piece of jewelry for family or friends. I have worked with Pooja, Gloria, and Stephanie throughout my times as a customer and have always walked out with something that I love for myself or a loved one. On one occasion, all I did was show a picture of my significant other to help find the perfect anniversary gift and then a year later they were able to pull up that exact transaction and find a matching pair of earrings to go with it. I highly recommend this location for something as small as a repair all the way to shopping for a one of a kind piece. The staff is super helpful and selection is great.
Review №5
2022-04-06Jen and Gloria were absolutely amazing in helping my son purchase a stunning engagement ring for his equally stunning girlfriend. They made the process educational and exciting, and we couldn’t be more grateful for their time and patience. We highly recommend them for your jewelry purchases. I will be going back to have my diamond reset!
Review №6
2022-03-05The team at Jared is second to none. Their customer service and attention to detail is amazing and they make you feel like you are the only person in the store. They truly care about your experience and that you are more than satisfied with the result. Huge shout out to Gerard and Gloria! They are the best!
Review №7
2022-03-31CJ was AMAZING! She helped me pick the perfect band for my wedding ring! If you’re looking for someone who you will put a smile on your face and make you feel comfortable with your decision and not feel any pressure to buying something than she’s your girl. You won’t be disappointed..she even offered to clean my engagement ring. Very sweet woman!
Review №8
2022-02-28Had a truly awesome experience today. Myriam helped me and gave me some great info on how to have an issue resolved with an heirloom ring from my grandmother. She is not only knowledgeable, professional, and incredible with customers, but she also has a huge heart and a great soul. I will surely be coming back.
Review №9
2022-02-20Gloria is hands down the most amazing helper ever!! She sets the standard for fabulous customer service! Gloria was extremely knowledgeable and helped guide us through the process of picking out wedding bands. I highly recommend her! She is an asset to Jared. Thank you Gloria!
Review №10
2022-02-21I’m beyond excited to have had such an enjoyable experience when Me and the love of my life walked in your establishment. Bridal manager Clarissa was very professional and made the whole experience delightful and amazing. She helped me bring joy and happiness to the love of my life and we left all smiles. Again I would like to say thank you to her for her diligence, professionalism and compassion.