JAX Service Center in Cortland
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Cortland, Cortland County, New York, US
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Site: http://jaxservicecenter.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–1PM
- Sunday:Closed
Highly recommend! My family and I were stranded in Cortland for the night after having some car issues while passing through on our way home from a trip. We did a quick Google search for local mechanics while standing on the side of the highway waiting for the tow truck and decided to call Jax based on their ratings. We are so thankful we did! They had our car ready to go quickly the next day. We were definitely nervous about getting taken for a ride on price due to our desperate situation but pricing was definitely honest and fair, and we are so appreciative of that. Thank you to Angel and the rest of the team for all of your help and getting us on the road back home so quickly!
I dont usually write reviews, actually I never do. My girlfriend had her catalytic converter replaced recently, and the treatment she received at Jaxs is worthy of my praise and time to write this. I live out of town so Connie was left with the unenviable task of getting her 2010 KIA Sedona fixed without my help. The van needed a catalytic converter, which unfortunately is very expensive part. She took it to a few places in Syracuse and the prices and treatment she was receiving was less than stellar. She then took the van to Jaxs. They quoted a very fair price for the part, and not only that, made every effort to locate her a part that would have been alot less expensive. Even though the where unable to find the elusive after market part and had to go with one from the dealership, the fact that they would go the extra mile speaks volumes. They installed the part at a extremely fair price for labor. I want to thank everyone at Jaxs for the quality work, their professionalism, and treating my girlfriend with respect and not tyring to take advantage of someone. In this day and age, those are very rare qualities, and I wanted to take the time to pass on the very high praise your service center has earned. Thank you very much!!!
Total reviews rating 4.3
45 Reviews for JAX Service Center 2023:
Review №1
2022-05-24These guys went above and beyond to get my car fixed! when I was quoted ridiculous prices to get something done.! They originally quoted me $350 for the job I only had $295 they said that was fine they would make that work! They did a fast and awesome job theyre a wonderful bunch of guys and they did a fabulous job on my car and they earned my respect and anytime I need work done they will get my loyalty!Go see Jax service center anytime you need car work done !
Review №2
2022-01-31I needed a radiator replaced quickly. Despite a heavy workload, the team at Jax got my truck into the shop right away, and committed to the agreed upon schedule. One month after service, they followed up with me, just to be sure that all issues had been remedied.I highly recommend Jax Service Center. Friendly, dependable, and professional.
Review №3
2022-06-08I was driving on the highway and noticed a wobble in my front right tire. I made it Jax Automotive mid-morning on a Saturday. They were able to fit me in and get me back on the road to finish my long drive. I am so grateful that they were able to accommodate me. Plus they went out of their way to follow-up with my cars warranty and got a portion of the work reimbursed.
Review №4
2021-10-30Called them regarding a strange noise I was hearing from my car… they took me in the next morning and looked over my car totally free! He even lubricated some components at no cost. Friendly environment, cool guy at the front desk.
Review №5
2022-01-29Once again another 5 stars. Great customer service and very fair prices.
Review №6
2021-07-16The crew at Jax was so professional and courteous in helping me out when my car’s cooling fan broke, leaving me stranded, as I was traveling from out of town. They were able to get me in without an appointment and troubleshoot the issue. I am very pleased with their services. Thank you!!!
Review №7
2020-10-09Excellent service! They were able to get me in very quickly when I had some troubles. They diagnosed the problem, gave a fair estimate and fixed it the same day. I love my car again! It rides so smooth and is so quiet! It feels like a new car! Thanks Sean Smith and Jax Service Center!
Review №8
2021-03-23They are a very good Auto Care shop. The labor costs are great and they are very attentive with your needs. I will recommend friends and family. Thank you for everything.
Review №9
2021-07-06Have had 3 problems over the past 9 months with my car and the guys at JAX have been absolutely awesome!!! Getting my car done in timely fashion and being supportive for my needs!
Review №10
2020-08-20I would give them zero stars if I could. They did the wrong work on my car. Admitted it too. They still wanted to charge me. They used zip ties to hold the bottom of my car together because they messed it up so badly. My car ended up dying in an intersection after seeing them. None of the issues I brought the car in for were resolved and it was worse than when I dropped it off. They threatened me with calling the police if I didn’t pay them. My car needed an additional $4000 worth of work after. It was a nightmare. I could have been killed. I would not recommend them under any circumstances. They are dishonest and incompetent.