Kerbside pickup
Yes
JCPenney in Bay Shore
Categories
Location on the map
Bay Shore, Suffolk County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Amenities
Public toilet
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 631-666-3000
Site: https://www.jcpenney.com/locatio...
Site: https://www.jcpenney.com/locatio...
Opening hours
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–9PM
- Saturday:10AM–9PM
- Sunday:11AM–7PM
JCPenney in other cities:
Comments (199)
Only two registers opened and lines are down the aisle but hey! What do you expect a DAY before christmas eve? Lol but they really should have more registers opened for times like this! Some prices for clothes are insane! But good selection
My experiences are usually different, for the main fact that I am handicapped and most often in a wheelchair.So here is the part of the review thats from a handicapped point of view- the store is torturous to move about in. I have no idea why they do this, but they have been over stuffing the aisles for a while now. So much so, that this trip is my second in three years. It is bad enough that people are rude, and will push your wheelchair out of the way to get to an item, one that you had already started picking up yourself. Or that they will walk around you to take the last spot on the elevator that you had been waiting for. Or that they dont see you and you get knocked into or worse, over. But with aisle width at twenty inches (I have pics), you are forced to go around or through the clothing racks, putting yourself into a position that leads to one of the above mentioned problems. Try to operate a wheelchair, with one hand, while having one wheel on tile and the other on rug....not easy.Also, when you see the pictures, look at how the base may leave twenty inches, but with hangers sticking out, at eye level no less, you have even less room. Btw when looking at the pictures, the tile is a 10x10 tile.Now for the non handicapped part- the store is starting to look like one of those bazaars you see thrown together at the arrivals area for cruise ships in the Bahamas. Stuff everywhere, on the wrong racks, on the floor. Things from different departments and even different floors. And not one employee working the floor. Plenty of them walking past on their cell phones. I even witnessed a cashier using the small refrigerator they sell soda and water out of by the counter, as her own personal food refrigeratorSo far, each time Ive gone, it seems to get worse and worse. Im not sure I want to see what a third trip would be like. Its a real shame, Jcpenney used to be my go to store.
Great time at portraits studio, cant wait to receive our family photos. My wife made the photo props and they let us use it. Thanks to the staff for Great photography session.
A lot of choice.good brands. Very good deals. Enough crew members. Nice atmosphere
I love this store. I keep hearing its going to close. I would hate to see that happen. JC Penny has good sales.
It was ok But you have to watch prices. I brought a set of earrings thought they were 50% off but paid full retail price
Plus size department has not received any new inventory yet. Clearance section is not divided by sizes. Impossible to look through to find clothing. Went to Macys and had a great shopping trip instead
Not that good rude womens fitting room attendant. Was upset I asked for handicapped room because she didnt see my can and was nasty about it.
Very clean and well organized, really great quality apparel and good sale items. Pleasant department personnel and helpful information & advice..
Its a regular department store with common clothes. I didnt see a lot of clearance area for men.
1 dressing room in two storys only 2 cashers 30 min wait unexectable. 😞
Missing modern styles for every work day. Not happen with selections for grown ups. The lines are long. And no one knows anything. They had a poor Amazon personnel going in circles, inside the store, looking for their lockers station. Really, you dont know where Amazon lockers station located in your store....it was in and out for me.
Neat and clean. Price was amazing for the dress my wife bought
This place is terrible!! When you want to check out, there is ONE person at the register while the other ones are walking around and ignoring the huge lines. They never have good sales and their coupons never work. And they are wondering why they are losing business. I wont be surprised if that store goes out of business soon.
After my wife shopping for 1 hour to find a dress we go to the fitting room with 100 things to try on at 5:57pm when the store closes at 7:00pm and we were told the fitting room closes at 6pm and were treated very rudly. On top of that there was no announcement that the fitting room was closed. Will never shop here again.
Be careful of the sales in ladies undergarments department. If there is not anyone at the register upstairs dont bother. We purchased under wear buy 3 get 2 free. Went downstairs because no one was in that department. They said that the panties were not marked correctly and they wouldnt honor the sale. Didnt purchase the undies. Went to purchase mens underwear buy 1 get 2nd half off. They wouldnt honor that sale either. The girl behind the counter wasnt helpful a little rude. Usually very happy to purchase clothing from JC Pennys.
Two cashiers on the entire first floor... long lines.. unhappy customers!
Good sales for Mothers Day 💐💐 dont miss out
Great sales. Got 2 dresses for a destination beach wedding in January for under $15 on the clearance racks.
I needed a battery for my Bulova watch. The jewelry department will not touch your watch or sell you batteries if it was not purchased there. They recommend going somewhere else. So I took my business elsewhere, and bought a ring! J.C. Penny missed out on a sale!
JCPENNEY has a beautiful selection of clothes this season! I just spent $130 on summer clothes and everything was on sale! I bought about 8 pieces of clothing and good brand names. Customer service was friendly and store was clean and organized.
Like shopping here but Macys had better prices this time
I like this store. Unfortunately, this retailer looks like it may go defunct in the near future.Lots of stuff on the shelves, well stocked, clean and organized. Lots of coupons and sales, tons.Always my go to store for dress clothes and especially suits. The store brand Stafford is usually an excellent choice, but there are plenty of others.If nothing else, give it a try. You might be pleasantly surprised.
Customer service line was long the service was not the best took forever to return 1 item , clean for the most part barley any employees on the floor for assistance. has mostly business attire love their home department nice section of comforters & kitchen cookware
Is JC penneys is a wonderful place to shop
Store Associates are always pleasant, professional and helpful. I usually order online. Pick-up in store. Browse a little for new items. The Bayshore Store is well maintained and clean. Its a pleasure to shop at JCPenney in Bayshore, NY
Came in a few weeks ago the customer service was disgusting had a young man helping us was very impatient and very rude was almost rushing very nonchalant my wife and I couldn’t believe the treatment. Other employees seemed more eager to greet the other customers staff on the floor was very helpful as well especially Alyssa who helped us find What we were looking for and was very energetic as well as patient with us
JCPenny still one of the BEST department stores ever..Quality, inventory, prices ,sales, clean and neat, and always wonderful employees. I have 60 years of shopping experience at JCP and will continue .
When to pick up an item I bought online,but did not know where to go.the staff were very helpful & friendly.JC Penny was very clean & orderly.the staff are very helpful.would go & buy in person next time.the air conditioning was enjoyable today.enjoy a couple of sales also.
We had a great time here, doing some shopping, and we find out that they have a lot of good deals, so we decided to take advantage of it. Hope you guys can do that too.
Excellent very happy all around !
I always find great deals both in the store and on line. Its my place to shop for back to school, home, apparel for him and her, the list goes on..
Do not buy the insurance for the jewelry. Most of the offers if you have any problem they don’t fix it They return the money for the jewelry and you lose the money you put for the insurance
Great customer assistance, priced right woman perfume
One of my favorites stores!!! They have everything a family needs.
For the quality of the goods, the price was excellent. The help I got, the customer service was good to great. Everything was great except for possibily the cashier at the check out for the womans clothes. She was a little distant and not really focused on me, her customer. But again overall it was a great experience
Good quality clothing. Good sale prices.
Like this place sometimes. They dont always have what Im looking for.
It was surprisingly very nice to shop here again! The store was clean and orderly, I got some really great deals, customer service was good and the checkout lines moved. One thing...some of my items rang up wrong (all higher, of course). A Manager was there to fix it, but still, if I wasnt paying close attention I would have overpaid, so no 5th star 😕
Always a nice store to shop in
Sadly, JC Penney is closing their doors in the South Shore Mall. Here was a place where you could purchase quality suits and outfits, without breaking the bank, for all occasions.Im still hoping they wont close ALL of their stores.
The store is clean and organized. Unfortunately, they did not have a very big selection of toddlet girls and juniors winter coats. I was disappointed that on a Saturday there were no coupons for apparel or family items. I have gotten some great things on sale, so I will be back.
When I get there I asked customer service where to find stockings, but there was no one to help you on the second floor. I went back down to customer service to pay.the store was like a ghost town.
Ordered 5 sets of curtains for pick up in store same day in their Bay Shore location and did not realize they gave me only 2 out of 5 sets of the correct length I purchased on pick up...I go back today only to have a rude teen customer service rep. tell me he was doing me a favor by giving me a store credit I did not want, and be verbally inappropriate. When I asked for a manager she did not even address his rudeness but took my already bad experience to an even lower level by telling me that they did not even carry the item I purchased although she did NOT check their stock unless she has magical skills that were not visible to the naked eye. When I insisted she go look (BTW she actually found my items) she continued to be rude. Sharon, you lead by example...if you dont treat your customers with respect when its obvious it was a store error and try to blow me off telling me your employer does not have the item AND you dont address your disrespectful staff, I am not only going to call you on it, I am going to make sure I call corporate every single day until you receive the training you so desperately lack. I give 1 star for the wonderful customer service rep I got on the phone who was so amazingly understanding and NO stars to Sharon and her rude customer service rep.
Great for clothing I would not recommend this for appliance purchases.. They seem to sell appliances in a one size fits all type of fit. I have a very specific size of fridge and i new what one i wanted, they kept trying to up sell me(to one that would not fit in my space !).. when i inquired why it turns out they do not have the one i need in stock and i would have to wait two to three weeks for the one i wanted. not great when your fridge breaks
My 1st time picking up a JCP.com order. Seamless easy process. Took 5 mins tops. Only one con: the store website said JCPennys opens at 10a.m. but they did not open until 11. There were sooo many customers outside the locked doors and gates..it was very confusing.
When I was there to purchase jewelry there was only one salesperson there to serve all of the jewelry sections. They had all been scheduled for break. This was heard from a different employee. The line was very long waiting with customers waiting for this sole salesperson. She did an excellent job with each customer in spite of the situation. If it was not a gift for my granddaughters birthday I would have left.
Spacious and clean store that is well stocked, has a wide range of clothing to suit the needs of persons of all ages and sizes who are looking for reliable to fashionable clothes on a budget, staff are well mannered and knowledgeable on their inventory.
Bought a skillet from the store and only to find out the temp gauge was missing. Since this was bought during store closing sale , the store customer service refused any kind of refund or replacement. Went online to JCPenney general customer service and got the same replies. Cant even give any solution or suggestions, we end up buying a third party part online so that skillet wont be wasted. Totally disappointed with how the whole thing was handled.
You can find alot of sales but they need to hired more fast employees because you could spend 30 minutes on line and is too hot in that store they need to stop being so cheap and turn on the air conditioner
Clean store. Good atmosphere. Stocked shelves and pleasant staff. Was able to pickup an online order in a few minutes, even with a decent sized line. Will be back to shop in the store
My wife sent me there to return some curtains that she didnt like. Lady at returns and exchanges was great! Fast & efficient!!!
Always put together and clean. Always have found excellent quality clothes at Pennys n and Macys. Is even better when they have those real short sales. You can pick up named brand stuff for Penneys on the dollar.
I had always been a loyal customer of JC Penney, but it seems over the years the quality of their merchandise has really slipped. The last few things I purchased didnt live up to the quality I have come to expect from them. The mall location has lots of parking, but once inside it is hard to find help on the sales floor unless you wait at a register for the sales clerk to be free. I have chosen to shop elsewhere due to quality issues.
We have been here numerous times at the Portrait Studio. Everyone there is wonderful, courteous, and patient will all the clients. They take great pictures!
Nice selection of jewelry. Ive found great dresses for my daughter and myself. I can always tall/long lengths in mens dress clothing.
Highly doubt ill go this franchise in store again, just didnt feel right. Was shopping and repeatedly asked if needed help and over the loud speaker they kept just sending people. I got assistance once and was fine. We all wasnt born yesterday , dont harass customers YOU THINK cant pay for the items. The impudence is really unforgivable
Need more than 1 cashier when there is a long line at checkout. Racks overstuffed and unable to look at merchandise properly. Store is overrated and not worth going there anymore. Should never have closed other stores.
Great place to buy your goods and gifts for the Holidays
Shoe selection terribleDress selection terrible for womenEverything was empty shelfs racks everything at 7 pm on a Wednesday night.Need more staff to ring and stock store or people in general.Store is not well stocked either .
Came here for our sons newborn pictures. The photographer was great with him (luckily he slept most of the time) but we didn’t really love the photos they took and only took about 10 different poses.
Did not have items listed on line the price on mens dress was much higher than the advertising price (BATE AND WHICH) BAD BUSINESS!
I was a former employee, Won Awards for Best looking store, and American Style Great sales, They always have...
Very good store
Linda one of the manager is a very nasty and disgusting person. She doesnt know how to deal with customers, she shouldnt be working in a department store. They need to send her to work at store like 99cents.
Terrible. Waited on line with about 3 other couples at the watch display in Jewelry Department for 20 minutes while the 1 clerk spent the time with a customer who was clearly undecided as he looked at many watches. We ALL walked away in disgust with much complaining. How in gods name do you manage to stay in business? Btw I was forced to choose a star rating or I couldnt post! Good grief!
I was very dissapointed with the stock they had out on the floor. It seemed like it was all the leftovers! I did not find one thing that I was looking for. Maybe I will have better luck at the Smith Haven Mall!
I only visit this location when im in the area or want a change of scenery. I went here recently to exchange a blouse, I had found two more that I liked. When I went on line the clerk was telling me I had to go to another area for future reference to return something, like Im suppose to know that! Then he rang up the two blouses I picked out, gave me the receipt and just says, okay thats it. And doesnt even put them in a plastic bag for me, so my friend asks him to put it in a bag. He had an attitude, doesnt bother to ask if I wanted the hangers or not. Rude customer service, and they hardly ever have anyone in the departments to help you! Wouldnt be surprised if they were closing this location, and if they do I will say Astalavista!
They have good prices, Excellent customer service the person who helped me in the mens department was a young man who was very kind and very patient
In planning stages of new kitchen. Contractor suggested we get and idea of appliances we may like. Went in looked around for about 15-20 minutes no one approached us. When we asked for help was told person for that department wasnt in yet (really only one person in the store does appliances). We looked some more then left
Huge sales and variety on sizes. Clothes had been folded at 6pm on Sunday who h was impressive. Great experience.
I dont know what is worse when Pennys had no sales at all, or when you dont know what anything costs until you ring up at the register. The tagged prices were mostly too high, but the cashier digs out savings codes and such to bring them back down to normal.
Best shopping experience in a very long time. I do not shop in person very often; I am an on-line shopper because my in person store experiences have not been very good up until now. I am not really a JC Penny shopper as I usually shop Kohls, but after today, that is going to change. I had the pleasure of being helped by Louise in the mens department of the Bay Shore, NY store. She restored my faith in humanity with her assistance and pleasant demeanor. Kudos to you for your excellent customer service. You won me over and my family and I will definitely be back! Thank you Louise.
Very well ran store! Everything you could possibly need in clothing with reasonable affordable prices. One of my favorite stores.
Jcp in bayshore is great, the associates do help with whatever you need as long as you ask, and for price checks just go to a register or download the app (it’s a price check). Don’t have a coupon pull it up on your phone pretty simple. Need a different size any cashier will order it and ship to the store for you. The prices are unbeatable so if there’s a line and you want a great deal just be patient or spend double the amount somewhere else.
Very disappointed with my first shopping experience at JC Penny in Bay Shore. The staff were rude and extremely unhelpful. The store was chaotic and a complete mess. There were rails left in the aisles so I had to dodge between to try get my cart through. No apology or effort to move them by staff standing right there. My first and my very last shop at JC Penny!
I give 5 stars to the cashier Jailine in the kids department , she didn’t loose her temper. I give 1 ⭐️ to the manager on the shift at 1:45 pm on December 23rd. She was rude when I was trying to get a sweater for a price that was advertised they said it was place In the wrong place , but there were several of them.
Very poor Customer Service. After spending $$$$$ and each person at the registers being very kind and having the Family and Friends Coupon on hand, the last girl that I made a purchase from was very rude!! Seeing all the bags I had, she still gave me a hard time for not having my coupon handy when she had one on her register!! After a discussion, she finally gave it to me!!I saw this girl earlier complaining about her day!I called to complain, and no one answered the phone!!Between the rude service, and no price checks, Im done with this Penneys!!
In and out. Employees were very helpful. I had to go for my eye exam. To renu my license. Spent less than a half hour and the place was busy. Thank you JCPenneys.
I was in jcpenny to buy the shades and Nancy was helping me .She was so helpful and she save some money for me with opening credit.Iam so happy with my perches.
Sorry to have to say this, but these stores are going to all go out of business. They are way over priced. Its a shame too cause once they do, the online prices will go up. Only reason it gets a star as it sometimes has different styles of clothing. But for most things, it is way over priced.
I was glad to be able to get clothes for work and they where not expensive
I love this store. The selection of clothing for my family is great and the sale items are even better.
Terrible. Store is poorly organized by brand and not by product. To look for a fall jacket, I had to go to multiple locations on the first floor. They had NO jackets for chilly weather. All were too heavy for this time of year.
Open for business and returns. No COVID inconvenience while shopping, just use good hygiene practices and youll have a good time.
Very helpful customer service
They were having some good sales, so I picked up a few items that were well worth the prices.
Not an employee in sight. Roamed around looking for a cashier and none was found. Took what I was going to purchase downstairs to the first floor there was one cashier open with a line. I just put the item back anywhere where it wouldnt land on the ground and left. This was JCPenney in the Bayshore Mall. It stinks
Ive been shopping there for over 30 yrs. But this one visit for bbn pictures for my daughter.in the photo section. Was polite and courteous. But the evening supervisor on the second floor her name is Sharon. Was totally disrespectful and discriminatory. My mother also was there for shopping in the home section. But bcz of our service and the mistreatment I highly doubt if we ever enter bay shore JCP for general shopping again.
Great sales going on right Now! Bought 1 outfit. Felt so good about it went back to get another! Lol
Got some good deals on black Friday
Found just what looking for always great items and prices
Love JCPenneys great deals lines go quickly sale racks upon sale racks great location handicap parking close to all right off of Sunrise Highway its at the end of the mall or at the beginning LOL but I like to start there and go through the whole mall and come back
Ordered clothes on line to be delivered to my home. Paid extra $10 for priority shipping but for some reason one item was being shipped to south shore mall for me to pick up there! I immediately called to have it switched to being delivered to my house with rest of items I ordered! I was told they could NOT revise any orders made on line! That I would have to call the South shore mall to see if they would be willing to ship it to my house or it would be put back on the shelf and reimbursed to my account!!! I told them this makes no sense! I didnt choose to send it to the south shore mall! They insisted I did! I said why would I? I NEVER shop there and am sick! Why would I pay extra to ship all the items to my home but send one item far from my house? They insisted I chose it! I went on line again and tried ordering other items and some items went into my basket to be delivered to my house and some to different malls depending on availability of item! I did not choose anything! So obviously the south shore mall was the only place this item I ordered was available at! What a shame! If they dont help me and agree to ship it out to me I will be cutting up my JC Penney card and going back to shopping at Macys and Kohls! And Chicos! My favorite!
Mirgul (I hope I have correctly spelled her name) in Jewelry was great. Helped my fiancé and I pick a ring and went extra mile to compare prices on-line and in-store and find coupons, helped us save money and get the best deal.
I will not even put one star I had the worst experience I ever had in a department-store the people are like people that are in mental institutions nobody knows whats going on they are rude they pretend they lie its really really sad they have one line for buy online and pickup in-store and returns there should be two lines there was a permanent sign there that said pick up and another sign that said returns but because either theyre short-staffed and they make everybody suffer and people that are trying to make their life easier especially me because Im disabled had to wait until everybody argued and fought over receipts and stuff nobody should fight over 45-minutes with disabilities standing there then the manager says they never did it that way mean while this to permanent signs there if I wasnt disabled I would have ripped the one signed down so then it would actually be permanent because they dont do anything right in the store and they have no manners they are rude and if they not rude that staring into space like they dont know whats going on this store need some serious help Im very disappointed I thought JCPenneys was a household name I gave this place one star cuz he wouldnt let me not give it a star thats not even right either . Then on top of everything else I get my boots and they are in boxes that look like they got dragged for 10 miles on top of knives they were so many holes in the packaging that there was dirt all over my boots how is that even possible did it end up in a ditch and somebody scooped it out I dont know everything from the moment go was bad even when I called the Department and ask them which entrance they will located at the guy at the counter he was on the phone at the time didnt even give me the right entrance he doesnt even know where he is I dont know what kind of background checks you give that you need to get that a people working there again very very disappointing
The sale person was really help ful Anthony was were nice and help ful igive5 stars millie
Im so sad that the store isnt doing well. I love Jcpenney. I hope they turn things around. I had no problems with this store. The employees are friendly and the clothing quality is great!
I had to wait so long bc they only had like to regeaters open and after waiting like 20 min to make a return the lady said i had to go upstairs to make the return only for me to wait a half hour because they only had 2 casheirs! They need to hire more employees! And migjt i add that they are verry messy and unorganized!
Had a Online in store pick up. The level of service was good, much better than waiting on line in the store. Loved the boots I purchased by the way.
The Bay Shore JCP IS A COMPLETE DISGRACE!!!!!! The customer service or LACK THERE OF is unfathomable. After shopping for roughly 45 minutes and not seeing a single employee, I found myself scouring the store for someone- ANYONE, to help me. How a department store can staff their store WITHOUT a single sales person in THE WOMENS DEPARTMENT is mind-blowing. After failing to find ONE EMPLOYEE on the ENTIRE floor- I was forced to leave behind approximately $350 worth of items. If I didnt just get off the phone with Sharon, a supposed supervisor, I would honestly believe that the store was CLOSING DOWN. At this rate, I cant imagine HOW IN THE WORLD this location could possibly stay open. When I asked to speak to the General Manager, I was told oh, hes not here today. BAY SHORE JCP, GET IT TOGETHER!!!! Your store is a DISGRACE!!!!!! And I am seriously contemplating canceling my JCP credit card after todays experience.
Used to love it. Now? The staff is HORRIBLE. The employees on the sales floor are useless. Cashiers are slow, unmotivated, and constantly get the change wrong. Now I see why people shop online.
Shoe department did not have much to choose from. I personally dont like the clothes. Its good for business attire.
Great job by JC Penney at reopening their stores. What a relief to be able to shop again.Loved it! 👍
Penny’s have become my favorite shopping platform since 2014! I have shopped Christmas, birthday valentines or just the random “just because “ gifts the Bayshore mall penny’s is my regular spot and the customer service is excellent, this is my forever spot to shop JCP.
Found almost everything I was looking for! Disappointed no decorations. Not a one!
Sad how they have such low inventory. Doesnt seem to be thriving as well as before pandemic.
Too bad the girls that work there are clueless on customer service.
J C Penneys was a terrible experience. I could not fine anything in a size 14 in a suite. I looked for separates or a suite, nothing. I finally found just a jacket and could not find a cashier open but 2 at the back doors. No salespeople to assist the customer. This was the Bayshore store. This is way the Massapequa store closed.
Same jacket i bought 3 years ago for $80 is selling for $160.....store didnt look as clean as it use to...didnt like the vibe there
Fantastic, aferter a long serching. I finally got a fantastic sweater. The store is beautiful, you just want to shop and walk araound the store.😘🤗
Its ok!
JC Penny weathered some history at the South Shore (Westfield) Mall. When Sears and other store chains struggled or crumbled during the decades; this JCP remains at the same local since the late 1960s if I recall correctly since childhood. The store maintains a record of fabulous selections, excellent staff, and during the year, favorable discounts and sales.
Ive been a JCP shopper for decades. Nicely laid out and very shoppable. All at a fair price point.
Great customer service little upset that the big and tall section not as great like before overall love going shopping there
Employees went out their way to try to find the items I wanted to purchasr. Selection was somewhat difficult but the assistance made up for it.
Havent been here in over a decade but a friend dragged me in reluctantly and I was pleasantly surprised by great sales. Will shop again
JC Penney is the right choice for me when in need of a suit for under three hundred dollars. My choices on two occasions this year has been Michael Strahan two-piece in black and the other a three-piece in grey. In fact, my parents bought my first suit here for my first holy communion way back in 1967. It wasnt a Strahan though...unfortunately.
I work here, lol, and I actually love the atmosphere and its such a homely place. I shop here a lot now, and if you need a price check, you just ask one of the cashiers (:.
I come here for Christmas card portraits, theyre very nice, they will try to sell packages, its their job, so dont be ride to them.
Bought on line was just returning the things I didnt keep
Great deals
The sales were great. The young man behind the customer service desk in the mens department was very helpful.
My go to store many bargins using your JC credit card
Very clean and an variety of things. Good photo shop where I visited.
The manager Tophor was extremely rude to me, I’m ready to cancel my credit card with JCPenny’s. He needs to take a crash course on customer service.
There is nothing to buy anything for my self except winter stuff
Not bad
The store is having a good sale right now. You can get things at 70% to 80% off right now.
Never been there, tried calling multiple times, no one answers the phone at any extension. No surprise their stores are closing left and right.
Wonderful jewelry great prices eonderful service go there
I went to the salon and the woman that did my hair did a wonderful job. When I go back Im having her color my hair...l
The clothes are very good and cheap they have not closed this store since the smith town store closed.
Portrait Studio was a flop. Was on time for appointment. They took people who had later appointment first. Told fifteen minute wait, actually one hour.
I always love going to this store because I always get what I want at good price
Picked up something bought online. Pretty much in and out.
With My Purchase I Earned A Nice JCP Bonus Cash Off Merry Christmas 🎄
Always a great sale to score.. Love pennys been shopping here since i was a kid...
Customer service was amazing sales associate Sandy was attentive and welcoming .
Breaks my heart that they have to close. Its been a shopping staple for so many years..good service still....
Pennys has the best sales and quality clothing
They need to word their advertising properly dont put set and when u go to pick up its one item
Good place to shop. Workers need to take more care in keeping products in order.
Easy to find what you need,but would be better if they install the price check machines
Good 👍
Better selection than Macys
Beautiful and organized.
Fast no lines at checkoutLots of offers deals
Better go with plenty of time. Not many cashiers. No one on floors to help.
Very neat and organized. Easily found what i was looking for. The staff was very pleasant.
Best deals, clearance and all. Store is very neat and organized
Good variety. Not much staff available however. Staff that helped us was very pleasant and helpful.
Great Sales for Big & Tall.. Excellent selection of Stafford shirts & underwear..
The sales associate were quick and helpful and they were very polite. Areas neat
Conveniently located in a mall whichHas plenty of parking and many eateries. The store itself is clean with a helpful staff
Great store, usually find what I need for any occasion!
Site is emptying. Price markings are not clear which is frustrating.
Nice people work and quality I love that place always more than 30 years
Went for draperies, found excellent service, and with the sale price, I got a great deal.
Long lines service non existent not the old JC Penney. Aisles always cluttered. Bad for handicap people.
Store help is not very good. Retail is tough now with Amazon.
Dont like the comercial way they have to sell more and make u buy more than what you need, buy one and pay half of the other, give me a real discount for what I want.
What can I say, let go shopping, nice stuff, and deals
You gotta love jc Penney. Love everything specially the good coupons promotions.
Good selection, clean and organized. Staff was extremely helpful.
I love it they have soo many stores in there
Good Shoping
Always five stars at jcp.... platinum status. Great deals on great clothes
Place is organized with good quality not a zoo like Macys
Some good sales stuff but the heat is blasting in there to hot
It was good finding something nice on sale. 70% off
Staff very friendly and helpful. Prices are incredible
They always have good sales and great selection.
Neat and clean found what I was looking , prices are a little high for JC Penney.
The worst salon ever. I do not recommend you to go to the salon they will ruin your hair!
Great quality clothing with awsome styles. Customer service is awsome as well.
Need more of a selection on big and tall really the tall part, big short but short when you put it on
Go to Macys better they are very expressive and no good sales
Jcpenneys was nice except when paying. The cashier sent me around the store to pay somewhere else, the line was ridiculous!!!!!
This place suck the manger dont do anything this girl name Layla in shoes was not doing nothing and I needed help she should get fired she was on her phone the whole time they had better Costumer arrive in shoes when it was seaonal they fired the wrong people
Not a bad store a little pricey not sure how much longer theyll last.
Very good
This place needs to hire more people its a desert. There is no one to help assist you or even check you out at the register sad.
Great Clearance prices, nice people. Would Go Again!! 🌺
They really need more registers open during the day b/c people are shopping and the lines are so long to have 1 register open
Everything was all over the place there was no organization... And I see person of handicap problems that created a very difficult situation
Best prices and great clothes styles
Large store, neat, friendly staff & good prices.
Hapoy that this location is still in business. Great finds.
Total reviews rating 4.1
199 Reviews for JCPenney 2023:
Review №1
2022-02-20Good costemer service and great peiple the clothes are priced very well and they are having a clearance so buy now
Review №2
2022-05-18I went to the store to buy a suit, it had a discount so when I went to pay, the total came out to be the full retail price and the cashier told me that the the discount was only applicable if I had a JCPenney card, turns out when I paid with the card, it still came out to be the full retail price. I asked again and she told me that I needed a coupon which is insane because the cashier should have told me from the beginning that i needed a coupon. Also, if it had a discount, the store needs to honor that price, this is unacceptable. I wasted so much time. Not only that, I said that I was not going to take the suit but she still charged me for it, I took it but I will be returning it. This is so poor and low, you need to do better.
Review №3
2022-06-02Loved it. Husky kids sizes. Big and tall sizes and lots of brands/selection. I love the liz claiborne sales. Always feel like i got away with murder after shopping the sales and the sales are really good.
Review №4
2022-05-01I never saw a store their start their closing process an hour before closing .... exterior doors getting locked, dressing rooms closed!If the posted time is 7pm then 7pm is closing not 6pm.Have some courtesy and make an announcement. You clearly announced the store closing in 25 mins but how about the doors and dressing room closing.Also I guess a dressing room on each floor would be asking too much. Picked out about 12 dresses to try on. Had to lug them (no carts) from the 2nd floor to the 1st floor to the opposite corner of the store from where the escalator drops off.Absolutely 100% inconvenient, aggravating and inconsiderate to your customers.
Review №5
2022-05-18Penneys is my first choice when I want to go to a department store. Ive been a customer for several decades. They carry real stuff for real people; especially clothing. You can actually find clothing for adults here, along with all the trendy, skinny stuff.
Review №6
2022-06-04Don’t bother using the same day pickup option here. You won’t receive any information regarding your order, and nobody answers the phone. It’s the day after and I still have no information, nor do I have the item I purchased. I was never e-mailed an order number so now cancelling is a nightmare process.this is not A JC Penney issue, it’s this store. Have never had this happen elsewhere.
Review №7
2022-06-22Idk whats going on with stores anymore but the store was slim pickings for what I came in for. Needed 2 suits and it was a disaster, nothing in my size or my sons. Everything was mis matched or empty racks, no staff around for help. This isnt just a pennys issue its a issue nationwide.
Review №8
2018-08-25Always put together and clean except for the clerance section. Always have found excellent quality clothes at Pennys n and Macys but you have to be there at the right time especially after big seasons.
Review №9
2022-01-18While doing returns for a family member, I had accidentally left my wallet on the counter. I went back an hour later. The workers secured it in a safe place with everything in it.Thank you to the trustworthy workers in the r customer returns department.
Review №10
2022-01-27As most of the JCPenny stores,this is one of my favorite ones! Cant beat the prices,the sales,just almost every department in general. Its a very good economical store.