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Phone: +1 332-219-8100
Site: https://www.jdsports.com/times-s...
Opening hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:9AM–10PM
  • Saturday:9AM–10PM
  • Sunday:10AM–9PM
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Total reviews rating 4

199 Reviews for JD Sports 2023:

Review №1

2022-09-11

This store has really bad service. They are disrespectful. We were going to purchase $500 worth of shoes and they had one of the shoes marked wrong and they are not willing to honor it despite 2 associates had already expressed us the price. This is false advertisement. After we expressed our discontent they decided to yell at us. We cannot tolerate disrespect. We are loyal customers and this store has beyond disappointed us.We will not come again.The manager is the one in the picture and I have never seen a worse manager. She is rude. Rolls Her eyes and does not listen to her customers.

Review №2

2022-05-11

@Management: There is a need for an investigation into the customer satisfaction score at the checkout. I wanted to pay and the employee quickly gave herself a positive score before I wanted to pay with my card. When I asked what she was doing she said she would do it for me because it saves HER time. - When I later looked at the receipt I saw that she had given herself a (very) positive score. This is really brutal and ridiculous. Its a beautiful store, but the staff (especially the lady behind the counter) could use some training. Disappointing. (Happened on may 6th 13:23)

Review №3

2022-07-24

Besides the air being broke and the temperature of the store being 79 degrees, JUAN the Capricorn with the curly hair was the best sale associate I have ever experienced in a retail store! Omg, we went for the Keila G adidas art project exhibit, our very first trip ever to NYC! And juan made the experience so impactful! Very patient and knowledgeable. He super crafty and nice! He embroidered some adidas socks for me, his very first time doing socks, very confident yet detailed in his work! He killed it. We were in his work space roughly 2 hours, getting some adidas items customized, worth every second of it. A Nyc trip I’ll always remember. Shout out to him!From miami with love!

Review №4

2020-02-10

Not sure how soon they will open. The place looks huge and it’s right by Times Square!

Review №5

2022-08-27

Went in to buy sneakers for my daughter. The store staff never approached us. when We found a shoe she wanted and I tried to find someone to help us I walked to the front and was directed to a counter/cashier in the back where a bunch of sales associates were hanging out. When I went to that counter I was told to go find someone on the floor. I would never go back and I would never reccomend the location in Times Square.

Review №6

2022-07-12

So I went to purchase some shoes. I was undecided about my purchase. The young lady Shanice..I think that how it’s it’s spelled… assisted me quickly. She was so nice and I ask her to hold them while I went and looked around and she did. I did purchase the shoes. I’m from Indiana and she made a great impression for your store

Review №7

2022-05-16

Horrible customer experience. Employees don’t even care. Rude and unfriendly. What a joke. Never come here again. Be warned!

Review №8

2022-09-05

By the time the staff brought my shoes, I found a girlfriend, got a master’s degree, married the gf, got a divorce (she dumped me because of the long wait), won a nobel prize and found the time to write this review. It was a pretty long wait!

Review №9

2022-08-13

Very rude employees. If you dont wanna spoil your mood then avoid. Also the the employee at the cashier counter changed my rating for my experience at the store without my consent.

Review №10

2022-07-30

Bad service kept me wait for like 30min and I never got to be attended. I asked two people for help but just left me there for awhile. Need better communication skills and sales person.

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