No-contact delivery
Yes
Jericho Palace in Queens Village
Categories
Location on the map
Queens Village, Queens County, New York, US
Service options
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Dining options
Outside food allowed
Yes
Phone: +1 516-284-8500
Site: https://jerichopalace.com/
Site: https://jerichopalace.com/
Opening hours
- Monday:12–10PM
- Tuesday:Closed
- Wednesday:12–10PM
- Thursday:12–10PM
- Friday:12–10PM
- Saturday:12–10PM
- Sunday:12–10PM
Comments (64)
I had an event here and would not recommend anyone to use this venue. This place needs to permanently be closed down. I would give this venue zero stars if I could. Terrible hygiene. Terrible customer service. Overpriced. Rude. Unprofessional. They hide food for themselves, refuse to serve some people and underserve food. Provided damaged tables and chairs along with dirty decor (table cloth and chair covers). You definitely do not get what you paid for. Have to babysit the owners Bobby and Bunty to make sure everything is how you need it to be. It’s more stress using this venue, everyone is better off going somewhere else.
Excellent Place Manager is very Cooperative Bathrooms are nice and clean I give five star for Food and service.
Very nice Place and helpful Management. very satisfied.
Its very nice inside well set up great spot for a events
Had my wedding ceremony here three weeks ago and from my henna decor down to the wedding ceremony the service, staff and decor was done very tasteful and professional. Bobby and his staff we’re there for all of my family needs and was available with any questions is had throughout the process. I would def recommend this venue and indo events.
Tables were set for 5 people instead of 10. There were 5 cups and 5 napkins at a table for 10. The chairs were horrible. The seats were disgusting and we had to beg them to clean it. Also, we had to ask to cover the stage since it was dirty. We were promised cloth to cover the whole stage but were only given cloth to cover half of the stage. We had to run to the store to buy more cloth to cover their stage. And when we asked for wine glasses the owner, Bunty asked us rudely “why did we need wine glasses?” He promised we were going to be given the wine glasses but there were no wine glasses at all.
This place does not even deserve 1 star but unfortunately no option to rate below 1.I visited this place to attend an event last night and had terrible experience! It was small gathering of 40 people for a kitty.Half of the people left hungry as they did not have enough food!!!! The worse part ks the host complained to the manager and he aspx sorry my cook left as he was working since 9 am morning! Unbelievable!!! If hes hosting a party and committed to provide the food and service he really has nerve to come out with this lame excuse?? It even got worse as he complained that why people didnt eat at 10!!! Knowing that hes hosting party of 40 and booked till 12 night...they should prepare enough food and serve then its uptown guests of they want to eat at 10 or 11!!!Out of curiosity I asked him why there is no spoon or bawl for desert? He responded that he doesnt like to host desi people ! This is extreamly rude and funny same time! This guy was out of sense really...folks stay away from this nonsense place!
The owner Bunty promised us a variety of food items that were never given. Half of the food that we were told would be given, was not even there. This man has no shame! He will never get business from us ever again. He cooked food that is enough for 20 people instead of 100. This is a big disgrace!
Its a great place to have weddings, birthdays and reception even Hindu weddings too plus it helps to please Lord Vishnu and all other Hindu Gods who watch over us to pray to give us a life we live today, so come on down and pray to the Hindus with friends and families.
The owner Bunty was very disgraceful. As soon as the money went in his hand, his mood changed very quickly. Whatever he promised was never fulfilled. Bunty claims whoever asks for what they paid for, will be removed from their own party. This place needs to be run by a real professional. This is pure robbery!
The personn in charge was very rudeTurn off the lights on Us before the Time????
Ordered online from their Indian kitchen and i was super pleased. The food came on time and tasted DELICIOUS. I loved every single ordered item. Authentic and delicious. I will deff visit.
Govana bday was lit 🔥
Came for a baby shower. Its easy to find. Its a large space thats beautifully decorated and a flat surface in case anyone in a wheelchair needs to come.
Worst place ever.. highly recommend to all the ppl out there dont ever book this place.they stole our Liquor from our party,and that manager Bobby should get smacked for asking money in advanced. Food was so old and terrible.
Very nice place.. beautiful, clean and quite elegant
Nice service good food
Worst place ever for the family party . I would never recommend this place . The staff was so rude and the owner bobby was so cheap and unprofessional . He doesn’t know how to deal with the clients. The food was so bad and old . Plz plz plz never go for them . They r not what they say .
Had a great time. Staff was on point. My daughters sweet 16 was a blast . Thank you Bunty for your hospitality.
Nice place....to have an event...but younmay meed to bring your own security...they have two beautiful huge doors to enter through....but only guard one door....and you enter right off the street.....it needs more security for events.
BEST PLACE TO DO PARTY great place, best service , nothing comes close to best will always do party hear again and again staff very professional food and juice great and very fresh 5 plus ++++++
This place is trash!!!had to buy my own top shelf liquor ..food can only feed 20 people we catered for hundred people had to eat bare roti staff is very rude..this place deserves a zero star..STAY AWAY!!!!!
My experience was amazing the place is beautiful
Nice place to hold a function. You can cater yourself or have them do it. There is a restaurant on the lower level.
Seemed nice!
Service is horrible! Waiters look like its a chore to serve. The serve shrimp with ketchup as sauce!!!! Who does that😕!
Very good place for party & wedding functionNice Indian food 🥘 friendly staff
Really nice place, I like the dance floor and bathroom😅
Is great place for biggest party 🥳
Its a great place to have a party with good staff.
The most amazing and beautiful places
Very cheap chairs and plastic. Everything looks luxury and metallic but in reality its plastic.
Nice event space
Very bad customer service owner disrespectful..
Great space to hold an event.. Beautiful decor..
Beautiful hall but the food sucks
Very beautiful inside and its huge!
Nice place to have parties/functions
Best service best food best place...
Great place for parties.
Beautiful and clean hall.
Loved the food and reception!!!
Great place for party
Very beautiful
Food was not good
Good ventilated hall
It was ok
Good service and staff
I love the food
Ok place to eat
No good service
Great
Excellent place
Good thing
Total reviews rating 3.9
64 Reviews for Jericho Palace 2023:
Review №1
2022-06-21This place is nice. But the Indian guy in charge needs a lesson in people skills. He was not helpful. The handicap bathroom was out of order so my sister in law and all the other folks who needed the use of the handicap bathroom had to make it down to the basement where the other bathroom is. Which was painful and aggravating for them. I wouldn’t recommend this place unless they change the guy in charge.In response to the owner. No one was drunk and vomiting all over the place. This person felt nauseous after eating the appetizers that was served. We asked the guy nicely for the little thrash bin he happened to be holding at the time. But he refused and that’s how she ended up throwing up once on the floor. We only had that altercation with that one guy not all your staff. I understand your defense, but it could’ve all been prevented had the manager had a little empathy instead of assuming because someone is throwing up they’re drunk. And we certainly didn’t cause any Shame to the host. But this review is not meant to bash your premises. Just to bring attention for improvements. After all, it is an events hall. We did end up having a great time after that incident.
Review №2
2022-06-04I was little afraid to order Uber eats after reading bad reviews here but the food was super good!The lady called me to confirm replacing dish that they don’t deliver and gave me extra rice for free! :)Curries are deeply infused spices, little salty and sweet for me verse my bf loves it. It’s great pair with rice! Will try with naan next time. Thanks for your kindness.
Review №3
2022-01-25The owner Bobby is very unprofessional and money hungry. The other guy Bunty is unreliable and didnt deliver as promised. They gave my nieces wedding cake to another couple and tried to blame it on us. Bunty promised to reimburse for the cake and 6 mths passed and he never reached out. How horrible that they gave your wedding cake to someone else. I would never recommend or use this horrible place ever again.
Review №4
2022-06-06Beautifully decorated banquet hall food is always great here been here numerous time.
Review №5
2021-08-24The place is nice!! But unfortunately I wont recommend this venue. We recently had a family party here. And After the pandemic they didnt wanted to honer the contract. Supposedly Now it become so expensive, the owners wanted to charge more from what we agree and are very unprofessional, disrespectful. They want to take advantage of you once you pay upfront. They reduce the amount of guess last minute and if you dont listen to that they start making comments like canceling your event and reduce the amount of hours. And the worse part is the bathrooms, for a big place there is only 3 toilets for women, no paper, a lot of water on the floor plus you got to go downstairs to basement. On top of that management will ask you to take the garbage with you at the end of the party. It wont be worth it for your event. There are better places.
Review №6
2022-01-05The owner Bobby is a money hungry disgusting individual. The place is unsanitized and he has no customer service skills. People should stop giving him their money to rent this place. He refuses to pay the workers...I could go on and on
Review №7
2021-09-11It is a disgusting, dirty place, the bathrooms are cleaned without chlorine facilitating the spread of diseases. The kitchen is never cleaned, the food is served on dirty, greased plates, the greased and dusty glasses keep them, the chairs fall apart as soon as anyone sits on them, if we looked at the tables without tablecloths, we would realize the deplorable state in those that maintain them. The natural color of mops is black. Its owner Bobby treats his employees like slaves, he does not respect anyone, not even customers, I have seen him fight with who rents the room for his events, he forces the people who paid to use the room to take the trash, no It includes garbage bags in the price they pay. The only good thing is the chef, he knows a lot about cooking but works in an unpleasant environment, and the waiters, friendly people who try to make the owners of this disgusting room look good in the best way with the clients, in short, DO NOT RECOMMEND FOR ANYTHING!
Review №8
2022-04-04Neat ...beautiful and good environment. Spacious and they got place to park your cars...
Review №9
2021-07-07I would not recommend this place to anyone. Management is so unprofessional. Drinking water on the tables had particles inside, we prepared our own food and staff had it toss on the floor, management told us we can bring wedding cake from the day before only to give it away to another couple.$2200 cake went down the line because management didnt care and stated it was not his fault. Bobby and his staffs are very unprofessional and to top it off bobby took off the AC at 11pm and our contract was until 2pm.
Review №10
2021-11-01Spot nice but if you having an event in there with plenty people. Turn on the ac please. Get it fixed.. someting!.... To be clear. The party that was held was nice. I had no complaints about that. All i spoke about was possibly having the ac on or so next time thatd all.