Dine-in
Yes
JFK Airport Korean Air Lounge in Jamaica
Categories
Location on the map
Jamaica, Queens County, New York, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Alcohol
Yes
Food
Yes
Atmosphere
Casual
Yes
Crowd
Tourists
Yes
Planning
Membership required
Yes
Phone: +1 718-751-2030
Site: https://www.koreanair.com/global...
Site: https://www.koreanair.com/global...
Opening hours
- Monday:2–8:30PM
- Tuesday:2–8:30PM
- Wednesday:2–8:30PM
- Thursday:2–8:30PM
- Friday:2–8:30PM
- Saturday:2–8:30PM
- Sunday:2–8:30PM
Comments (144)
The ladies bathroom needs to be clean.the staff is very nice and friendlyNo food selection just few alcoholic beveragesfew snacks but not a lot.the seats more comfy than if you wait outside but nothing crazy.
Very dirty, very poor, very poor choice of drinks and food. The staff cleared the table only after my request. From hot meals only fast food soup (a la Doshirak). The furniture is old and has long needed replacement. Staff is not friendly. Its bad EVERYTHING !!
Food is horrible, absolutely not up to the standard of Lunge, instead of paying money for lounge, good food can be purchase. Amex Platinum card holder (+ Priority Pass enroll), only 1 guest allowed in (Not 2 as advertised in Amex lounge search). Not worth paying extra money for additional guest.
Dont know why this place is getting such a bad rep with all the 1 star reviews. Sure its not the best lounge at JFK but its definitely way way better than sitting in the food court. Located across from gate 3 in Terminal 1, the windows give you a nice view of flights taking off. If you sit right at the end you can even see the skyline of Manhattan in the distance. Seating is plenty and comfortable. They also have shower services although I didnt avail of them.Food selection was lacking compared to other lounges, a few muffins, pastries, fruits and the rest was packaged snacks. No hot food but I think they are in the process of setting it up. Beer, sodas and a self serve bar with 5 to 6 of your standard spirits - bacardi, JD, absolut etc. but they did also have remy martin cognac! Red and white wine also available. Staff seemed polite enough and made regular rounds to refill items and keep the place tidy. Check in was easy and seamless too using my priority pass. Definitely worth a visit if you are flying out of Terminal 1.
Filthy, no service, nothing to eat except packet noodles. Ive never been in an airport lounge like this one, it was appalling. My Dragonpass has a time restriction so we were directed to the Korean lounge. I wish Id stayed in the airport food court. The lounge was absolutely filthy, the only food choices were either crackers and unrefridgerated packets of cheese, or packet noodles you had to add hot water to. There was an empty bottle of wine left on the counter for the whole miserable 2 hours I was there and the self-pour bar had three choices of unrecognisable spirits and shot glasses to drink them out of. Appalling, gross and a waste of a lounge pass.
This is the worst lounge imaginable. I cant tell you how bad the food selection and quality is. These other reviews have to be fake. All they serve in the name of food is instant noodles and some below average breads and then some processed and and packed cheap cookies and chips. It is a shame that this monstority passes off a lounge. JFK sucks big time and I am never flying korean air too. The seating is just okay though.
If you are taking a flight out of JFK please eat something before you arrive, everything is so expensive and the food is average. Pure highway robbery, it should be illegal how much they charge for things there. Bottle of water 3.69 regular bottle not a large one. Bag of noodle soup 9.99, McDonalds 2 cheese burger, fries, and refular coke 10.69 these are some examples of simple things that cost so much. And the people there rude as can be and dont give a f#@% about your feelings or customer service. And when did it get so bad that a $5 dollar tip was not enough...wheww what an experience.
Decent lounge if you want ti get a coffee or tea and some pastries. Free WiFi, power outlets and comfy chairs. They have a shower as well.
Terrible service at the front desk. The front desk manager Christine Chang doesnt know how to check in customers, gets confused about the slightest difference in the process and gets mad and very rude very quickly. Shes not helpful to the customer at all and gets frustrated at the first question you ask her. Someone just replace her with a Roomba already. Roomba at least cleans the floor.
Pretty weak overall even on the first class side. If you are an alcoholic though, you are in luck as its a self pour and they even have some Remmy out there.The food was, ugh, soggy. This is nothing like a Korean Air Lounge that you would find at ICN. I had access through Saudia Airlines.On a positive note, its pretty quiet and non hectic and there is a conference room if you want solitude.
Nice, but dated. The rest of terminal 1 still seems new, but somehow this lounge needs a refresh. Staff are gracious and helpful. Its quiet, even when busy. Thank you Korean culture.
Extremely rude front desk ladies. Unfortunately, I had to interact with the front desk personnel. I had a feeling I was in North Korea. Very unprofessional, combative, unfriendly. The lounge is tiny, dirty and shabby. Please save your time and visit the Air France lounge.
There are very limited lounges in JFK in general. The Korean Air lounge happened to be in the terminal I was flying out of so I decided to wait there while I waited for my flight. Theres not much to offer. There wasnt even any food available at around 6 pm on a Saturday. The only thing they had was cups of shin ramyun and some bananas. They have your typical lounge-type liquor selection and some Budweiser. I guess a crappy lounge is better than no lounge, especially since I have the Priority Pass, but this lounge would not be worth paying an entrance fee for.
This lounge was quite busy and the staff tried to keep up but bathrooms could of been cleaned more frequently. Other than this a much better place to wait out a flight departure.
Business class lounge is rather small but has good quality F&B service. Close to the gate so no need to hurry to the boarding gate when time arrives.
Outdated and poor selection of food. No warm food just minute noodles. Closes early in the evening which is rather annoying if you have a 11PM flight. Avoid if possible.
Past of property pass but cards are rejected at a certain time. I assume KAL business class are still allowed because its open until..... Theyre like half members.
Pretty disappointing, especially for an Asian carried. Very basic food, worse than an American carrier lounge. And no difference in catering between first and business. Use the Air France lounge instead if you have access.
Pretty basic - some snacks and drinks, chairs with outlets and clean bathrooms. possibly the best place in terminal 1 to burn a couple hours but i wouldnt actually pay for the privilege.
PP card is only available between 14:00~20:30
Worst airport lounge ever. Its not worth a thing. No food. Only Bananas, Apple and a few dry snacks. Its a waste of money and time. The ladys at the front desk are rude.
Inexplicably closed when at all other times I flew it was open - 1 star. Also, too small and too crowded.
Nothing special. Not a huge food selection and can get a bit crowded, but minutes lounges in this terminal so not a bad option if flying SkyTeam.
Hi have grilled chicken sandwich 🥪 it was great
Plenty of hot and cold food selections. Plentiful alcohol to choose from. Comfortable seating.
Not too bad, clean and efficient. Small bar area though and limited food choices.
Very god.
Love the cup ramen available. Clean and spacious and a comfortable place to wait for a flight
Worst lounge ever... no wifi. No beer other than bud wiser. No decent food. Air France lounge was much better.
Not many power outlets, food is mediocre. But, its much better than the regular terminal!
No hot food; loud, rattling HVAC. But comfortable, and a nice view of the water.
Excellent place to stay while a flight is coming
If this is the Prestige/Business class lounge. Its absolute crab. A couple of muffins and some drinks.
Rude and condescending check in female. Minimal food available. Water was in small, sealed cups, needed 10 to fill a water bottle.
Nice Oasis out of the crazy JFK rush
Very limited selection of food and beverages. Clean and friendly service.
Good coffee ~~♡
Nice space but there is a need for an improvement in quality of food.
Very basic lounge.. very limited variety of food... Vold sandwiches only
One of the worst airports in the world. An embarrassment to New York and the US. Reflects the disfunction of the country.
One of the worst lounges I have ever been. Very hot. Not food.
Worse than a bus stop. No place to sit down and relax. Overcrowded.
Nice cept my significant other was not allowed cause she rode economy.
Amazing is a new vip lounge
Too crowded, very poor selection of food.
Not kids friendly environment but it is overall ok.
Food options somewhat limited. Space and design is ok.
The room is modest and the type of food is not varied
Average lounge. Food is below average. Closes at 8:30on.
Chaotic but its the essence of the NYC
Too crowded in a small place. Needs remodeling soon.
Simple, usually crowded. Range of snacks and drinks very poor.
Not much to eat, bit low class.
The food are very pour .Its not a real lounge!!!
Great place to relax than stay with the rest of the peasants
Too crowded and limited variety of snacks.
Timing for priority pass members is inconvenient and limited.
Ugh - youre better off staying in the terminal
As usual theres no free wifi
Ok, needs a renovation. Strange opening hours.
JFK, as an airport, is just badly run and rude (except when you find the same nationality personnel as you are.)
Its a small with limited food options..
Small cozy lunge - nothing special
Very poor lounge. Never again
Nothing special. Snacks and coffee.
This is an average quality lounge.
Very nice
Very good
Never eaten there yet
Food is horrible
Toilet not to expectation
Great lounge!
Great view
Fair.
Nice louge
Nice
Its a lounge.
Excellent
Good
Awesome
Great lounge
Great place
Too cramped
Nice place
So so airport.
Its quiet and comfortable—Of course, its not much compared to the Korean Air lounge in Seoul Incheon Airport, but still—Its a little odd that tea cups are disposable.
There is cup ramen, so it would be good to have simple kimchi. There are a lot of seats, but there arent that many places that can be recharged. Because there are so many Korean passengers, the seats fill up quickly.The downside is that KAL Wi-Fi is not available in the lounge. As of today, I cant connect to the Wi-Fi even though I put in the password.There are two showers in the mens restroom, so use them if you cant wash your face in the morning.The menu will vary slightly from day to day, but it is enough for a quick snack before boarding. I like the assorted fruits in the pack.
A million chairs, a couple of tables and noodle soup in boxes. Very dirty restroom.Another time I will go to the neighbors.
Terminal 1, the stores are rotten, the waiting areas old and uncomfortable, the doors change all the time
The boarding gate changed, incessant calls to check late passengers, and overwhelmed staff..
Aside from being quiet, drinks and food were too low. It is one of the daily routines that COVID-19 has changed.
There are cup noodles and some snacks.I was sorry that the bathroom was small and there was no place to relax. pp card users have a limited time, but if you are a Korean Air passenger to Incheon, you cannot enter the pp card.But the room is quiet and the staff is friendly.
Compared to the size of the airport, I felt that the lounge was small and the number of meals was small. I didnt know how to use the drink machine or where to put it, so when I asked him, he followed me politely and taught me, and I was happy to be a very kind and smiling Korean woman. I think the hospitality was more than an assortment of meals.
The chair is arranged a little bit, but it seems that it is because there are many visitors. Food and drinks are also suitable, and those who work are kind. It can also be used as a PP card, I guess it was from 2 pm to 8 pm (remember ...
They work from 10.30 to 13.50 and thats it, do what you want, I wonder if the skyite headquarters are in the know? Other skytim halls are open, but Aeroflot is not allowed on the map.
The airline lounge is quite small. The decoration is simply plain. The food that is loved by Thai people should be instant noodles.
Shower is available and wine and wine are available.Various kinds of food including cup noodles
Good ramen, good beer, and good for waiting for flight time.
Lounge very clean. Unfortunately for Priority Pass guests the lounge is already closed at 8:30 p.m. and the food is already cleared out at 8:00 p.m.
Awful service, do not even greet when seeing new guests. Every year, the choice of food is more scarce, the photo is almost the whole choice.And today, even cold, everyone is sitting in their jackets, even at the reception.
The choice of food is small, or rather, it is not at all. there is alcohol. It is better to go directly to another lounge, near the first exit, as you can see in the photo, it is much more interesting there.
Clean and quiet and good ^^ There are not many kinds of food but its delicious ~
Noodles, nuts, strong and not very alcohol. Sleeping is uncomfortable. The sunset view is bombing. It is densely packed before long-haul flights.
Lounge is probably currently under construction, dadruch only snacks. But you have a relatively good view.
I relaxed and ate snacks, I was able to see the book ... It feels a little crowded.
It is a good time to take a good flight when you are on a night flight. I was impressed to keep it clean.
Its a pity that the shower is not strong or constant. Please note that the shower room is slippery.
Red and white wine, whiskey and vodka. Food at 4 with a huge minus and of course there is quick noodles 🙊
The food choices are too few and the front desk service attitude is very poor.
They did not let us in because they only worked until 8 pm, I could not enjoy the experience
Its just small and there arent many types of food.
Shower is lacking compared to Frankfurt, Charles de Gaulle airport.
Normal, but there was no food at all
Nice, but the halls in Sheremetyevo, Paris, Amsterdam and Shanghai are better.
Indeed, the market turmoil is not such an uproar. This place is always crowded
Like
Narrow ... Its hard to eat ... Needs improvement.
Very cool
It was nice to have a shower in the KAL Lounge.
Too noisy and cramped
Excellent service. Clean and comfortable!
Excellent airport, well served
Three in a boat, poverty, and dogs ...
If there is only Shin Ramyun...
Good Good
Bad
Great
I like Korea
Excellent place
Complete horror
A good resting place
Convenience
So so
Soso
Total reviews rating 3.5
144 Reviews for JFK Airport Korean Air Lounge 2023:
Review №1
2022-06-29Me and my family went to airport early. We checked in and we were extremely hungry and we did not eat breakfast. However the JFK Korean air lounge had amazing food and the customer service was amazing. My family had a great time and we were all full.
Review №2
2022-06-23Clean and nice place to relax before a long flight ahead. Good foods and drinks and snacks. Another amazing point is they keep the bathrooms cleaned at all times. Also the staffs there are readily available to assist and maintain the place clean!
Review №3
2021-08-12The lounge is a decent size compared to other lounges in T1 and the staff are friendly, but that’s where the good ends. The lounge seems dated and has a very limited food selection. Expect mostly packaged ramen and small packaged salads during Covid. Hours are based on flight schedule and expect the lounge to open late and close early.
Review №4
2019-10-09Pretty good lounge with great selection of food and drinks. There is even shower room. The relaxation room however needs to be worked on.
Review №5
2022-05-21Simply disgusting. Inedible food. Skanky bathrooms. Kind of like Port Authority for planes
Review №6
2022-06-29Decent food and nice service. 👍
Review №7
2018-12-12The ambience of the lounge is quite good. WiFi speed is fast and does not fluctuate much. You can enjoy refreshments and have a nice shower. I went there at 4:00 PM on a Thursday and there were not many people in there. Till the time I left at 6:00 PM a good number of people arrived but there were a lot of empty seats available, so in my experience you can find space in the lounge.
Review №8
2022-06-19Excellent lounge..Decent food
Review №9
2020-01-17Food was an embracement. Three options were available: fried rice, pasta in tomato sauce, fried vegetables. Nothing else. Thats it. No meat, no soups, no cold cuts, fruit, fresh vegetables or anything.This is a lounge for people travelling in business class on an international flight - is this how you want to treat them?The food options were more suited for a homeless shelter, than for a business class lounge. Sad.
Review №10
2018-11-04The staff was nice but this is the worst lounge I’ve ever been to. All they had for food at dinner was ramen noodles in a cup. Snacks were just Oreos, nuts and one type of chips. Drinks were coke and Budweiser. This was the college dorm room equivalent of a lounge. I ended up just going to the food courts outside. Absolutely disgusted with the options in this place. Unacceptable. Would’ve given less stars if I could.