Wheelchair-accessible car park
Yes
Jiffy Lube in Baldwin
Categories
Location on the map
Baldwin, Nassau County, New York, US
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Phone: +1 516-868-2171
Site: https://www.jiffylube.com/locati...
Site: https://www.jiffylube.com/locati...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:8AM–5PM
Other Oil change service Nearby:
Jiffy Lube in other cities:
Comments (199)
Friendly and knowledgeable associates welcomed me right when I arrived. They didnt try to upsell me or do any extras. They told me exactly what they were doing and how they would do it, no hidden charges.
Dion and Reese took great care of my car. So professional and knowledgeable. I definitely recommend them, the only spot I come to for an oil change. They took car of my breaks as well. Service was also done nice and fast. No hassle.
The guys at Jiffy Lube Baldwin could not have made getting my oil changed easier than they did on a Tuesday after I got out of work! Rolled in at 6:08 and rolled out 20mins later! Courteous and professional I’d recommend anyone who needs an oil change without all the hassle to use them!
Was very confused. Looked up transmission fluid service as well as filter replacement. Went into store, Baldwin, NY, and was told that they could do, but then I got pulled away and couldnt do it. Went in next day, and different crew said they dont replace filters. I described yesterdays experience and then they checked with 2 managers and eventually they said they could replace the filter. The theme gave me a written quote of over $315 to exchange transmission fluid and replace the filter. Really???? I did not get it done. Found a transmission shop who will do it for $150. $315 pfft
Been here once for an oil change and inspection. Excellent customer service. Each employee I interacted with was friendly and professional. They completed the job in a timely matter.
I highly recommend them. They are very professional. The teamwork was amazing. Most businesses could learn from them. Keep up the wonderful work.
I was able to sit in my own car and read quietly while the service was performed. Everyone wore masks and I was so impressed with the service. They also took the time to answer all of my question. 5 stars for sure. excellent service
They’re are all so awesome, informative, professional, quick, clean, and smiling constantly. They remind me of my Brother. Bring your vehicles here if you like feeling that family vibe.
Reese is an excellent employee great customer and super personable. Definitely will be back...
Mick and crew were very professional and I was in and out in less than 30 minutes. Excellent experience.
The staff was very professional and courteous. Will definitely recommend these guys to friends and family. Manager Coffae was very knowledgeable. Quick and precise in solving automotive needs.
I’ve been going to this Jiffy Lube location for years and every time I come the current service exceeds the last. They are always extremely friendly and fast. I typically call ahead and whatever timeframe they give me is accurate. Thank you for keeping my car running and for doing it with a smile!
Went in for oil change and specifically asked for a fill up of windshield washer fluid. The guy lied to me and said they filled it even though the indicator light was still on. They filled nothing and I had to fill 1+ gallon of fluid myself at autozone. Can only assume they actually changed my oil, but since you lied about the winshield washer fluid, how can I be positive?
As luck would have it both my cars had inspections expiring , so I made two trips to Jiffy Lube this week and could not be happier. I also got an oil change while there. It was quick and easy and the staff could not be nicer. Highly suggest you give this location a try.
I go to the Jiffy Lube in Baldwin because it’s close to my house and I had good experiences in the past. I went here to get my oil changed before a long trip upstate, after driving about 50 miles my car started smoking. I went to a local autozone to pick up antifreeze thinking it was low and that’s why it was smoking. Upon opening my hood I noticed that Jiffy Lube never replaced my oil cap. I called Jiffy Lube immediately and they said to tow it back to their shop and they would take a look at the car and reimburse me for the towing costs. I took me 2 tow companies (one to get me off the highway and the other for the long tow) 4 hours later I got back to the Jiffy Lube in Baldwin. The manager said that he would personally look over the car for damage and do another oil change and replace the oil cap. He said that I could submit the receipts to him and he would get me the money back. Here I am almost 6 months later and he is no where to be found. I’ve gone to the location multiple times and called him and no response.DO NOT GO TO THIS LOCATION!!! They are extremely unprofessional and do not take responsibility for their actions. If I could give them 0 stars I would!
Very good service, the staff (Dion and the others) were very friendly and knowledgeable, as usual. No pressure, they took a coupon, very good price for an oil change and extras (checking and filling tires). They walked me to my car, shook my hand. Very nice experience.
The service at Jiffy Lube is great! The staff are always so welcoming and knowledgeable. I can’t say enough good things about this establishment. Apollos always goes the extra mile to help me and make sure all my questions are answered. They will always get 5 stars from me!!
I am a very loyal Jiffy Lube customer and have been coming for years. This is my first experience and visit here at the Baldwin location and Apollo was very prompt. As soon as I drove in, he asked what needed to be done and took it from there. The job was done and I couldn’t ask for a more better experience! Thank you so much I’ll be back again!
Very slow service once my car was actually in the service bay. Used to be a great value. I can no longer say that they are.
Oil changes are typically annoying chores at best... but I was so pleasantly impressed with Dion and the rest of the staff. They were so professional and thorough. I’m sure the management deserves credit for training them well but I am sure dion and the rest of the girls would be stars wherever they work. Thank you for making my oil change an enjoyable experience.
This jiffy lube is outstanding i was greeted right away from the moment i pull onto the lot and the customer service was excellent. I will like for the company to recognize the manager Apollos.J for doing an excellent job with his knowledge and great people person skills. I spend around $300 for all my service and Apollos.J explained to me that my transmission was due for service and by getting it done with my oil change can save me a lot of money in the future due to the fact i never got my transmission oil change in my 2014 Honda Civic. Thank you for everything Mr. Apollos.J I highly recommend everyone to this Jiffylube location in Baldwin staff and management is very friendly and nice.
Extremely knowledgeable and helpful. I drove up to the garage and was immediately helped. Great customer service. I went to check in and Robert assisted me. He explained the difference with the oils for my new vehicle. I will continue using and referring this Jiffey Lube to my friends and family
Jiffy Lube has a very efficient service, with very courteous and friendly employees. They explained what they were going to do, and also, madesuggestions about maintenance of the vehicle. The one down side was I felt the price was a bit expensive, even with a coupon.
First time at Jiffy lube and it was a great experience. My car was shutting down and I drove it to Jiffy because it was the nearest location. I thought my car was a goner but Rob brought it back to life.Staff are super friendly, knowledgeable, quick, and efficient.
Hey world. I’m not a big fan of leaving online reviews, but after a wonderful experience at the Baldwin JiffyLube with Apollos and the other guys there. They did a good job with taking good care of my car. Thank you guys.
Baldwin Jiffy Lube is a great store to get my car oil changed and serviced. The waiting area was clean, the coffee was fresh, the staff was warm and welcoming. Would definitely recommend friends and family to get their car serviced there.
Went in for an inspection. They had me out the door in no time. Everyone there was very courteous. Ill be back for my next oil change. The biggest reason I gave em 5 stars. They not only cleaned the old inspection sticker completely off, the new one was stuck on in perfect alignment with the registration sticker. I like that.
Im so thankful for the team at the Baldwin Jiffy Lube. The two managers Jessica and Rob Explained everything I needed on my car. I didnt feel any pressure. Rob showed me my filters and mentioned the manufacturer suggests to get the transmission done every 30,000 miles. I asked to see the condition of fluid and it was very black when Jessica showed me my stick. I will recommend my friends here without a doubt. Thank you so much!
The entire staff of this jiffy lube welcomed me as a value customer, respected my time, and my vehicleLooking forward to bringing my vehicle back in the future for whatever service is it may need
I’m not a car guy, but I love cars. I couldn’t point out a gasket from a spark plug, but Apollos, the manager I believe, talked to me honestly and politely about the services I ACTUALLY needed.Read that again.I’ll wait.Imagine a world where mechanics treated you with respect and honest. Where a shop cared about your wellbeing over the up-sell. Where your car is in good hands and you are in better ones.Don’t imagine, just go.
Very professional. They do more than just an oil change, they make sure the air in my tires are good got I get my window cleaned every time.
Super friendly staff, pulled in chilled in my car, had some laughs, and got an oil change, highly recommend =)
I’m a college student with little money and my Dad told me to come hereto get my oil change completed, however I was worried about the cost of the service. The reason is that i always go to the dealer and they always over charge me but it all changed when I get my car serviced here at Baldwin Jiffylube. I was in and out really fast and paid only $75 for the service Compared to the dealership anyway I would like to thank Apollos and Jeffery for working on my car. Thank you Guys xoxo
I was greeted promptly and my state inspection and oil change was completed in about 30 mins. My Chevy dealer wanted me to wait 4 hours for my car today. I said No way.
Waited for 48 minutes to find out they didn’t have filter for my car. Man next to me same problem different car. Manger tells me they are out of a lot of different filters and it’s not his fault. I ask why if he knows he’s out of different filters didn’t he check before he made me wait.
Staff was friendly, great, quick service!
Looking for fast service on your car! Look no further this jiffy lube is the right place you to bring your car for excellent service. Great management and staff. Thank you Apollos.J for taking good care of my car.
Baldwin JiffyLube is the right place to get that quick nice and fast service with excellent Workman ship. The manager Apollos is professional and very knowledgeable of his work. I recommend going to see Apollo and his crew over at this location
They follow every Covid precautions. Polite and the job didnt take long.
This JiffyLube location knock me dead off my feet with their friendliness and fast service. I want everyone to recognize The gentleman Apollos if you don’t know much about your vehicle he is the man you need to talk too. Hands down this is the best JiffyLube experience I have ever encountered. Thank you Apollos and team job well done.
Great manager Coffe. He knows his stuff. I brought 2 of my vehicles there the same day because of him.
I was able to sit in my car while service was being done. Everyone had masks on - thank you! Great service, great atmosphere as well!! Thanks again!
JAMES WAS ABSOLUTELY AMAZING FROM THE MOMENT I WALKED IN THE DOOR! I was taken care of right away and he took care of things I didn’t even know were wrong with the car FOR A GREAT PRICE! Definitely worth it! Thank you so much James for making this experience a good one for me!
They respected the COVID safety guidelines and made me feel safe. They were professional and I will continue to have my oil changed here.
Great oil change service and convenient, safe drive through system where I didn’t have to leave my car at all. Also had a $15 off code online
They were very helpful and professional the suggestive maintenance was right on point I will definitely refer this jiffy lube because the guys made it very easy and made my experience pleasant
A few weeks ago I came twice for an oil change and was told to come back because their machines were down. I later heard on the news they were receiving violations and weren’t allowed to operation until they did repairs. I then went in for an inspection and was told the inspector is only in a couple of times a week. No signs posted! I came in when I was told two days later to be told that the inspector wasn’t due in for 3 and 1/2 more hours. Not happy
Thank you Jesus for guys like Apollos.J, Dion and Doyin. I went to JiffyLube before church on Sunday and soon as I enter the lot I was created by Apollos and Dion and both was such gentleman Especially Apollos. He walk me right thru the whole process of my service and informed me what my car needed and told me all I need was an oil change because car only have 3500 miles on it, he also told me my car use a special oil which is 020 and I have zero idea what that mean so he explain and educated me about the oil selections. Thank you Mr. Handsome Apollos.J you made my day worth coming to JiffyLube and I will be back soon for my next service.
Super helpful team, very transparent with what your vehicle needs. Robert specifically put car language in to layman’s terms for someone like myself who is not well versed on the subject. Highly recommend!
Good they explain everything and they are very friendly
I’ve been coming to this location for quite a bit and the service is always efficient and prompt! The crew are always pleasant and professional and even deliver a little humor.. :)Thanks Baldwin Jiffy Lube!!!!
Compare to other jiffy lube locations this is far the best one i have ever list. shout out to Jeffry, Dion and Doyin for hooking me and my car up. i will recommend this spot to all my friends and family.
I had never considered Jiffy Lube before but the place where I usually have my oil changed was unable to take me. So I went to Jiffy Lube. It cost more money but I think the oil recommended for my car was used.
I am over ecstatic about the service I received from this Jiffy Lube! Ellis and his crew were professional in every aspect! Will definitely recommend as a Go to place for an oil change!
Reese couldnt have been nicer and more professional. He took time to show me things about my vehicle that I didnt know about.
Friendly yet professional. Service techs know their jobs and perform them very efficiently!
It took me months to realize what these guys did to me. I went for an oil change and of course every time I come here, the mechanics pressure me into any upgrade they possibly can. Im used to it and I just say no to everything- I know theyre just doing their jobs. Once, they came out with an incredibly dirty air filter and told me it was mine and that I needed to change it. I figured, sure, go ahead. But I remember thinking it looked like someone had dragged it on the ground for dramatic effect- there was a feather on it, which just seemed weird. But I got my oil change, they charged me for the replaced air filter, and I went on my way. Months later, my car was having some trouble and since my dad is good with cars, he took a look. The issue was the air filter. Guess who DIDNT change my air filter? This jiffy lube. How do I know? The filter they showed me was square. My filter, as I now know from replacing it with my dad, is very strangely shaped. They absolutely showed me a random air filter, lied, did not replace the one in my car, and charged me ~$20. When I finally changed the air filter in my car, it was clear it hadnt been changed since the car was new. I will never go back to this Jiffy Lube, and in fact I will not go back to any Jiffy Lube. Ill get my oil changes elsewhere. Im not going somewhere that would so blatantly lie to me!
Very professional, informative courteous, and Dion was a thorough, kind, courteous, gentlemanVery helpful, knowledgeable and funnyThe young man who assisted and performed the oil change was also pleasure
Jeffry was extremely helpful! I came for an oil change and he answered all my questions and got me in and out! I will always come to this location to see Jeffry. I highly recommend.
Excellent service. Staff members are always friendly, courteous, knowledgeable and professional. The wait time is reasonable. Only one suggestion: Waiting room needs a bit of improvement.
Great service and great employees .Very professional.I would definitely recommend coming here
In and out...although probably helped that I got there 1/2 hour before closing!!!...Pleasant staff...they made replace recommendations for air filters, but when refused, no further high pressuring!!!...prices little bit high for oil change and check and top off fluids, but its standard company charges!!!
Excellent service with considerably short wait times, I have been coming here for the past few years for inspections and oil changes and have been very please with my services.
Sat in my car for 30 mins waiting for them to help me (covid precaution). Mechanics started helping people who just showed up even though Ive been sitting there waiting. Do you not want my money? Lmao
I love this place! Quick and effective service and has great customer service. Will definitely be coming back!
Have been going to them for years. They are always professional and helpful. Very happy loyal customer.
Waited a long time for service and no one acknowledged that I was there !!
These idiots broke my valve stem and when I went to put air in my tires because they looked low and my rear passenger valve stem was broke off. Leaking air slowly. Save the hassle and don’t go to these clowns with anything. I went originally for an oil change. My oil change light is still going off so makes me wonder if they even changed the oil.
This was the best car service I ever had.
They get the job done, usually quickly. But it is expensive and they ALWAYS try to up sell. Know what you want and need and pay for nothing more, they are simply making suggestions. I take both of my vehicles there regularly...
Always quick here, in and out
Overall great service and customer care! wait time was minimal and the guys in the shop were very knowledgeable. definitely will be coming again.
Reese and his co worker who helped me were very friendly, courteous, knowledgeable and professional
Amazing staff and great quality service for great price 👍 👏 👌
Great experience! Excellent customer service and they had me in and out quickly. Ill definitely go back.
I’ve taken my car here in the past and now I come to find out these people are dumping used oil into Silver Lake. That is the most despicable thing I have ever heard and you all should be ashamed of yourselves. To save (literally) a few dollars your destroying our neighborhood?! The New York DEC was there the other day and issued 8 tickets which is not nearly enough. It was also in the news today. Disgusting. **And for the record - the amount of oil that was found in local systems and the lake itself it wayyyyy to much to be any kind of unintended accident although obviously that’s what management will claim. I say BS.
Very professional excellent customer service i can trust theses guys with my car # highly recommend# AJ is respectful young man and keep his words
Chris and Dion were awesome and safe. I was able to stay in my car and receive excellent service. Thanks guys.
Everyone treated me so well and I was very pleased with the work that was done. Will definitely be going back
All I can say the customer service experience was way beyond my expectations and I will highly recommend this location to anyone A+ service and very fast working team over there.
Jiffy Lube provides a great service for less amount of time and reasonable price.Thank you Jiffy Lube,Loyal Customer
The slowest car inspection ever. Took almost 2 hours. The staff sat around and joked while the garage was empty. Do not come here unless you are trying to waste your time.
Jessica, Robert, Jeffrey, and Manny were very helpful and they were all very educated. Very welcoming. I will always come back to this location.
Really nice and friendly folks here. Fast! Had oil changed and inspection performed.
Thank you all for giving my car the care it needed. The manager Apollos was very helpful and his techs Dion and Jeffry was very professional and funny
Went here once & got completely ripped off. They talked me into some winter maintenance service. The stuff I held off on....my mechanic told me I absolutely didnt need. AVOID.
I always come to this location because of the great service and how quick they are! Apollo and Jeffry were very helpful and very efficient!
Amazing customer service, helped me out at the last minute. Tyrel Knight went above and beyond to make sure I was a satisfied customer. I will be coming here again!!!
Team was extremely nice, very professional and did quick- but efficient- work. Great service!
They are getting 1 star because they insisted my perfectly good windsheild wipers were worn so i agreed to replace them and they gave me broken ones that scratched my window....Good going Jiffylube.....Not a big fan will not be returning lost my trust!
They were friendly, Concerned for my safety and extremely efficient.
Was serviced by Apollos. His customer service was A1 and my oil was changed fast. Will return again!
The shop was great. They took my car in right away and were upfront about the cost.
In and out with no problem, Mario the manager was so helpful and honest. Good place to get an oil change.
No lights outside of building, not even OPEN sign was on. Zero. Pull up, two employees stared at me from inside garage. Only one car was in bay. I hopped out and said oil change. More staring. I parked, went inside, the guy at computer told me to go in bay and tell someone. I went BACK in. Finally kid walked over and mumbled something. Do you want my business?
First the lady was rude not polite
Great service. Very friendly. Robert & lynnell went the extra mile with the customer service. Will def. return again
A NYC inspection requires an appointment. But luckily the staff was very helpful and was able to squeeze me in after a short wait.
Great service, very efficient Techs were great.
Fast, friendly service...been coming here for a while and they always do a good job.
Friendly and informative staff as well a fast service and coffee while your car is being worked on. We go there every 3000 miles
Always quick, always efficient & always friendly!! Apollos is so great to work with, you really can’t go wrong here.
Apollos and the rest of the team were very professional. I was in and out within 15 minutes. I highly recommend this location!!!
Service was good but didnt check the tire pressures.
Good guys over there, friendly and knowledgeable. Excellent service, In and out no problems. Highly recommended this location.
This is my favorite Jiffy lube location. I make it my business to come here to this particular location. The customer service here is second to none!
Excellent service in and out very detailed description on my vehicle needed strongly recommended
They service you very quickly and offer you services to keep your car running.
Management is amazing. Great personality and exceptional service here at this location!. I will be coming back!
These guys are polite, efficient, and do a great job!
They did not honor a veterans discount
The staff is very friendly. Service is really quick. Good customer service
Robert is extremely friendly and helpful. They are very quick with service and do the right thing.
Very pleasant bunch of employees
Excellent service. The staff was kind and courteous. I will def return!
Did a very poor job of flushing out my antifreeze still had the same problem after I left
Fast and great oil change. Good quality oil and great coupons. knowledgeable staff
Good guys to deal with! I just got the basic oil change. They cleaned my windows too!
The service representative they were wonderful.
The workers are very nice and listen to all my needs thank you Apollos.J and Jeffrey
Fast service and very friendly staff Apollos and his staff was very polite and professional.
This was the most unprofessional experience I’ve had at a mechanic. Place is run by a bunch of kids. Keep going on to the next for any car needs.
Great location to get your vehicle service. Highly recommend.
This outfit dumped their waste oil into the stream near their shop to save the cost of recycling. It wound up as brown sludge in Silver lake. What were they thinking???
Excellent service, good prices for service and personnel very courteous.
Great customer service; everyone was extremely nice and helpful.
Nice people but Im not positive they actually changed my fluids.
Great service! Took care of my needs in timely manner.
Great service every time, staff are very nice and helpful.
Robert was very helpful and knowledgeable. He provided me with options and got me in and out in a jiffy 😊!
Total reviews rating 4.5
199 Reviews for Jiffy Lube 2023:
Review №1
2022-06-23Exemplary service! I used to go to the dealer for maintenance service of my 2019 Subaru. For a change, I decided to go to Jiffy though my car was still under service warranty. The first thing I noticed after getting the car back after servicing was that the idling sound had come down drastically. Maybe the superior quality of the synthetic oil that brought down the idling noise. I do not know. I asked the associates if I needed a tire rotation and cabin filter replacement. They checked and confirmed that I do not need them for now. The associate that helped me was very professional and friendly. Exceptional staff, fast and quality service!
Review №2
2022-07-01Jiffy Lube, Valley Stream, Merrick Road, NY needs to get it together. Waited 2hrs on a hot Saturday morning for the shop to open. They are supposed to open at 8am, I arrived 7:20am, by 9:30a 4 other cars were in the lot with me and the staff hadnt arrived. This is not the first time this has occurred.
Review №3
2022-07-02Very Friendly & Knowledgeable Team!! I had an oil change & NYS inspection done.. They were very professional. I was able to get in & out quickly.
Review №4
2022-05-10Courteous and professional staff. They explained everything thoroughly. I was able to get my oil change quickly.
Review №5
2022-03-10I had break fluid changed this morning. From being directed onto the platform, to the explanation of the services recieved, and how to proceed moving forward, EXCEPTIONAL😊 James H. And McKY W. Appreciate the absolute professionalism!
Review №6
2019-05-26Excellent service! Quick and polite, and very clear with the rates. I love being able to watch my car from the waiting room so I know when its done. Great experience!
Review №7
2021-10-26I brought my car in for an oil change about 30 minutes prior to closing and I felt bad giving them last minute work to do but it wasn’t a problem. I even offered to come back tomorrow and before I knew it someone was already waiting for me to pull my car in to the bay. It was convenient being able to remain in my car throughout the service while Brandi brought her tablet over to take my information and advised which oil I should be getting based on my vehicle. Paul completed the oil change quickly and went over the car twice to make sure it was in good to go. I usually use my regular mechanic for an oil change but this experience was quick and easy and very convenient for my last minute needs. I will definitely keep them in mind for the future.
Review №8
2022-05-29UPDATE: 05.28.2022:Andrew, Dion, Owen & Reese were excellent! Super nice, super respectful and quick!————Steve and Dion were very nice and polite! Went in for an oil change because my dealer was making it complicated to get an appointment (making me wait until a weekday/workday in July)!!! Steve actually pointed out my inspection was due! Thanks because I hadn’t noticed! After 3 months of not driving (due to the pandemic), last thing on my mind was inspection!
Review №9
2021-11-07Baldwin Jiffy Lube you guys did an amazing job. The team chemistry is there. You guys sure do a great job and have fun while doing it. Thank you for your valuable service!! I will be back and will recommend others to your shop.
Review №10
2017-10-23I would give zero stars if I could. I purchased a vehicle from Smithtown NY and drove it back to Baldwin NY where I live with zero issues so I stopped at Jiffy Lube at 598 Merrick Road in Baldwin for an oil change and other maintenance anyone would get with purchasing a car. The bays for the oil change are very steep, so the employees need to be very careful when pulling cars in and out for service. Once they were finished with service they pulled the car out of the bay carelessly. Once I was done paying I went out and noticed fluid pouring out the bottom of my car, it was my brake fluid, the line was damaged when the car was pulled down the bay. I had to call a tow to get my car because it had no breaks after fluid emptied on floor. I went to get the employee who pulled car out to ask what happened and he was across the street from the business talking to someone in a car avoiding me. I got the manager of location and explained what happened and he gave me a number to his “higher up” named Jason. Jason said to get the car fixed and get receipt to submit a claim. After submitting claim I was contacted by a woman named Connie out of Jiffy Lube corporate in Texas with a horrible attitude and zero people skills denying the calm. All in all this place is horrible and I hope no one ever uses them. I attached images of the damage they caused just to forewarn anyone else thinking about using them.