Jiffy Lube in Commack
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Commack, Suffolk County, New York, US
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Site: https://www.jiffylube.com/locati...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:8AM–5PM
Jiffy Lube in other cities:
The guys were very knowledgable and polite. They oil change was super quick and they gave me great advise about a sensor problem. They were also very observant; they noticed three bolts out of six on my transmission/drivetrain were missing and a fourth that was loose.If they had not noticed and informed me of this I or family could either die and or have very costly and inconvenient mishap as my transmission and drive train collapsed off of my car while driving 75 on the highway.
Knowing they close as 6PM, I called their number at 5PM and asked if I came by at 5:30PM if they could fit me in. Answer was as long as if I was there before 6PM they will squeeze me in. Showed up at 5:30PM. Lights on knocked on office door (it was locked). Called the number again. Apparently it goes to a call center. They called the real store number with no response. Finally saw someone inside. Honked horn. They just waved me away, didnt even come outside and explain why they closed early and couldnt take me. I dont have an issue with closing early, but dont tell me to come on down, assure me you will be open to 6PM, and then not be open...
The team are not only welcoming and friendly, but also demonstrate a strong sense of knowledge. Educating customers on their cars and providing tips that most people dont know shows they care and love what they do! Thank you to the entire team at the Commack location.
The service was TERRIFIC. As others say, no, their prices arent the cheapest, but they are competitive and you know what youre getting. Youre getting quality, youre getting assistance, youre getting the ability to bring it back if something goes wrong and have rational, hardworking guys help you out.It has great stay-in-car service during this pandemic. And they find you coupons! I didnt know coupons existed, and they found me a couple to take a bit off. Great all around, and I will be going back there for the next service/oil change.
Stopped by earlier today for an oil change and I was in and out in less than 20 mins! Noone was there waiting so I was helped and my car was serviced right away. The staff were all very nice, accommodating and helpful. Great experience, and Id definitely recommend JL to anyone that needs a quick, reasonable [for the price] and decent oil change (amongst other prompt services they provide). Thanks again to everyone that took care of me and my car while I was there, its very much appreciated!!
I visited earlier today and had my coolant replaced in addition to an oil change. The Commack Jiffy Lube team are friendly and professional. They ask questions, offer options, make recommendations, provide up-front pricing, and get the job done right --- all in less time than you would imagine. They really do work as a team, and never fail to meet and exceed my expectations, I wouldnt go anywhere else.
Visited Jiffy Lube for my first time! I was very impressed with how well they treated me and how open they were to answering any additional questions that I had about my vehicle! Be sure to ask for Juan! Super fast, professional and planning on coming back next time. Thank you Jiffy Lube!
Called as I needed two quarts for my car. They called back that they did not have the filter for my car. Which was nice, however he made me come in as my car said I was low. jeff filled up. He’s the owner. I wanted to pay and he was super courteous he just gave me the oil. Always have brought my cars there but this was so nice. Jeff a true business owner knows when to add value. He will always have my business.
Went to Jiffy Lube for the first time ever this weekend and I was blown away by the speed of service and lovely staff! I had a headlight out that needed to get switched out ASAP since I work at night and didnt want to get pulled over. I was in and out of Jiffy Lube in under 10 minutes, and that includes the actual service to my vehicle and cashing out with the cashier! A big thank you to the staff at this Jiffy Lube who helped me, were extremely sweet, and got me in and out of there in no time at all.
The folks working at this JL are professional, courteous and knowledgeable. However I will just do the service myself for now on since its VERY expensive. My bill was $130 which included a $25 fuel treatment I accepted. You can get a oil filter, 5 quarts of oil and fuel treatment solution for a total of $30 at any auto parts store.
I have NEVER had an issue with this location. I always bring my cars here. But today was horrible. From the moment i pulled up i was uncomfortable. no one greeted me and about 5-10 of the employees were standing around laughing and cursing loudly. I told the associate what oil i thought i needed and that it was a new car. After waiting less then 10 mins my car was pulled (clearly gunned it) out. I never complain abt it being fast service but it was clear half the things on the invoice weren’t even performed. No one advised i needed an extra qt of oil either until i was asked to pay. Not sure if i’ll ever go back to this one after today.
I was in for routine oil change. Service tech advised me my coolant was low and should he top it off. I said yes. He then went and put a clear liquid into a container and put it in my coolant. I was charged $5.50. I am sure the liquid was water. He could not have put more than a cup into the coolant. After a long relationship with this shop, I will never go back.
Went there for a oil change for my 2018 ram truck Diesel .After paying over $200.00 for a oil change i opted for the better Windshield wipers $30.00 after fist rain a week later the drivers side was clearly defective they replaced the drivers side with a 21 inch blade rather then a 22 inch blade which the 22 inch was what ram called for thinking this would work only to find it happen again after the next rain when i went there again to inform them they to replace the defective wiper blade and all is now ok.Thank you for your understanding with this unusual issue.
I called to verify that Jiffy lube does the AC evact and recharge service and I spoke with Hunter. He told me that they do and at a reasonable price. So I drove down and brought my truck to be serviced. Hunter greeted me at the bay and I told him what I needed and he told me he had to first see if my system was in need of a recharge versus just charging me for nothing. He then had Mike perform the service to the truck. Might I add it was done professionally and it didnt take all day. Thank you guys! I appreciate your help!
I paid for the oil change but they failed to do everything else like top off fluids it even something as simple as filling the tires. They completely failed to do their job and corporate cares less. Go to your car dealer, wait the extra 10 minutes for half the price and you get more done for less money.
Akeem was a doll! Very helpful and informative. Service was quick and easy. I was greeted immediately and they throughly explained everything to me. I got an non synthetic oil change, special service, Transmission flush and RaijnX windshield treatment, plus they vacuumed my car and cleaned the inside. All for $89. So much less than Honda was trying to charge me $500 for 50K mile check up. Jiffy is the way to go. I’ll def be a repeat customer.
Great place. Quick, efficient and very professional. Darrel helped me a great deal by explaining all of my options along with letting me know anything I would possibly need in the future. I felt like I was in good hands. Best customer service I have had in awhile. 5 stars.
Noticed a wire hanging down under my car when refueling. Called these guys and Nick said to bring it right in. 10 minutes later I arrived and they pulled the car right in and took care of the loose O2 sensor wire in a matter of moments. Super nice and accommodating team. Thanks!
Has gotten better - years ago they put too little oil in my car - that hasnt happened in a long time - just be sure to check your oil level after leaving.I use Jiffy Lube when its too cold to change my own oil. Just say no, thanks to the 18 questions regarding upgrading your price by adding different types of oil, anti-freeze, trannny fluid, etcClosed - I wonder why
Tony R. went above and beyond my expectations, and proved me wrong. I was hesitant to re visit after a terrible experience years ago but needed service and was in the area with limited time on my day off. Reluctant, I stopped by and received great service. Tony was friendly and made my visit enjoyable, quick, and communicated great from beginning to end. Didnt feel pressured at all and instead he was honest and showed he truly cares about the service he provided.
Poor display of judgement from staff. Rude. Little to no professionalism. I do not believe the employees at this location displayed the competence to be preforming quality (even poor quality) maintenance on vehicles. Will not be returning in the future and will not recommend to family and friends.
Shauntel,you could not have said it better,,ITS THE TRUTH,,,i am a victim of this unscrupulous company,,i was an assistant manager/customer service advisor for 2 yrs. at this location and was fired for staying home because they would not heat the shop for the employees who have to work in sub zero temperature,,its also true about the oil price because they want the service advisor to convert every customer that comes through their doors to the most expensive oil and if you dont they tell you that you are not doing the job to suit them,,they still dont have the balls to tell me why they fired me because they are a bunch off cowards who would not return my calls,,but i guess they dont know the laws of New York,,my attorney will let them know when they get the lawsuit.DONT GO TO JIFFY LUBE ,,it will cost you cheaper to buy the same oil at Walmart and pay someone$20.00 to change it for you saving you at least$50.00.
Total reviews rating 4.5
160 Reviews for Jiffy Lube 2023:
Review №1
2022-01-06First time coming to this location. The gentlemen who helped me were very friendly, professional and made sure to fit me in, arriving 15 minutes prior to closing. The general manager, Thomas, was more than accommodating and extremely knowledgeable. Paul, Michael, and Robert are great too, they took care of everything quickly and efficiently. They even made time to help me with my Dashboard engine lights and checked all of my tires. I will definitely be a lifetime Jiffy Lube customer thanks to the terrific staff!
Review №2
2022-02-06They did a great job changing my oil and checking my tires. They were very professional and fast working, yes I highly recommend and I will be returning for my oil changes here in the future.
Review №3
2022-07-03Theyre good, but they always try to tell me I have to come back in 3,000 and put that on my sticker, when they purposely sell my the higher grade oil telling me I can go longer. So just watch that they dont try to scam you.
Review №4
2022-06-18All three young men stood out in excellence of their service, being informative, respectful, and conscientious.To the frustrated nurse, the young men are likely alloyed a lunch break (I hope), and may very well be working two jobs because they probably don’t make as much as a nurse per hour.
Review №5
2022-06-01The staff were all great, extremely welcoming and knowledgeable. They took time to answer my questions with detailed and helpful responses. I was also in and outta there in less than 20 minutes!
Review №6
2022-07-01Very sloppy shop and waiting room. Major safety issue, very slippery oil soaked floors causing staff and customers to skate on the floor to prevent trips and falls. Cluttered shop, office, and waiting room. Unsafe working condition due to slippery floors. Illegible receipt due to no ink in printer.
Review №7
2022-06-17Went there for the first time to find them all sleeping in their cars with a sign on the door that says be back at 1:30... thats funny, I wish I could do that at my job, but oh wait I cant bc Im a nurse and dont actually get any breaks...must be nice...if I could leave zero stars I would
Review №8
2022-06-20Jelani was so great and helpful throughout the whole process. Excellent customer service and would definitely recommend this location.
Review №9
2020-08-29Fast fast fast, nice people great job, father and better this time moves up to a 5 young kids working hard and fast great job guys!honest about stuff asked if I need new windshield not just told me,knew about my engine , thats huge for meso professional and nobody was even annoyed that it was pouring out and I was nice and warm in my carand they made it fun
Review №10
2021-10-14The team at this Jiffy Lube is comprised of skilled, friendly mechanics who know how to get the job done correctly and quickly. Their quality service, honest evaluations, and fair prices will keep me coming back. I’ve brought three different cars to this location, about which the staff were consistently knowledgeable. If you’re on a tight budget, be sure to check online for coupons before you visit! There are frequent deals that you just can’t beat.