Jiffy Lube in Patchogue
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Patchogue, Suffolk County, New York, US
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Site: https://www.jiffylube.com/locati...
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:8AM–5PM
Jiffy Lube in other cities:
Very professional and knowledgeable of my vehicle polite and prompted service.The team was very careful with my vehicle and their communication was very friendly great location if you were need of aOil change and other services they offer give them a try I recommend them highly
Kaleb and cj both took great care when servicing my car they topped off all of my fluids cleaned the front window and also checked my tires the service was extremely fast unbelievably good work put out by these young men i recommend this Jiffylube to everyone there definitely the best and most professional
The service is not at all what it used to be back in the day. No vaccuming, no cleaning of any of the windows, no offering of other services. No feedback on anything that might or could be wrong with visual observation above or below my vehicle. I thought they might had noticed a dripping of power steering fluid in the pit when they pulled the oil filter out. The fluid has been dripping for weeks, and needs attention very soon. No feedback from them whatsoever.
Great spot! Always a little worried about chain service stores but was chasing some extra airline miles. Staff was all very friendly. They answered my questions and actually told me not to get a certain service because I didnt need it. They were all very professional and efficient. I never felt like they forgot about me or I was just another sale.They went out of their way to wish me a happy and healthy New Year. I will most definitely be back.
Unprofessional, As I pull up into the shop before I can roll my window down the young man started yelling tell me “buddy pay attention” quite confused I said young man very rude not even a good morning, walks away and said am not going to serve you. My kids are in the back jaw down shocked like huh, spoke to other workers they could care less laughing in the office. Pull a block a away Called the store, left on hold for 30 minutes, finally wrote to corporate. All I wanted was oil change to use some high school kid yell at me for no reason and refused to service me. The persons who this store put a bunch of high school kids to run the shop. Just un professional. Pure comedy show but am not laughing.
I could give them a zero rating, I would. They took advantage of my 19 year old daughter. She told them no synthetic oil handed them a sticker from the previous oil change. Giovanni the manager told me when I called him later that she never told him that and acted like they were doing her a favor by putting in High mileage oil at a cheaper price. Her 2006 Hyundai has 68,000 miles on it. I have a 2008 Nissan Pathfinder that has 160,000 miles on it and I use regular oil. This guy was so condescending to me personally because I am a woman I dont know what Im talking about. Do me a favor Avoid this place at all costs...They will screw you for the money and act like they are doing you a favor.
This place is awesome, the entire staff is so super professional every time i go there I know what to expect and I am in and I am out of there. Last time I got some of the best help I ever got from Jason. He was so knowledgeable about all of the products and even helped me with questions about how my cars indicator lights and electronic systems work. Thanks to Jason and Jiffy Lube for making my day. See you again with my sons car real soon.
The team was really nice i came in with my new car trying to see if my oil change was due the team then took a look at my whole car changed the oil and was excellent when describing services they offered and my manufacture recommendations they topped off all the fluids and the air in the tires
Wow!!! I’m am extremely impressed by the rapid service I received today. Marty’s customer service was courteous and professional. The price was great but the 15 minutes it took the Jiffy Lube team to complete my oil change felt unreal! When I left I still couldn’t believe it. I will definitely return for my next oil change. Thanks again !!🤗
Wanted an oil change and tire rotation. Apparently they were unable to do the tire rotation. Also were not very knowledgeable on the different types of oil and the mileage for semi synthetic, synthetic and fully synthetic. I was looking for 1 year or 10,000 miles life out of the oil which Smithtown Toyota has been scheduling oil changes at those intervals. They had the employees available so dont know why they wouldnt do the tire rotation.
Absolutely best experience. Dave, and Thomas, who worked on my car, were knowledgeable, courteous and professional, reviewing all my options and I never felt pressured.I finally have a decent car and want to take good care of it, so I am extremely happy to find such a good place to go for my auto needs.I will recommend Jiffy Lube Patchogue to all my family and friends and I will be a forever customer.
This location is such a scam !!! I called up on August 28th to get a quote for Transmission Fluid and was quoted $149.99 so I took my car in . Upon arriving I was greeted by a very friendly staff they promptly took my car in and thats when when it goes all down hill. I waited for about 2 hours as there were 4 guys doing nothing and talking to each other. After waiting an hour I ask for an update and was told my car was just about done but was I wrong. As I am waiting 1 hour passes by and then no site of anyone aside from one employee. So I ask him how much longer explaining I was told 1 hour ago my car was just about done. Then he tells me same thing 10 mins and my car was done. I go to check out and now told my total is $249.99 and I brought up that over the phone I was quoted $149.99 but they said no its $249.99 after saying I called and you quoted me $149.99 the person said since your car is newer its this price. I was tired at this point and just paid it since didnt have the energy to fight. Please do not go here !!
They broke my oil sensor while doing a routine oil change. They then said they couldn’t fix the problem and I needed to take it to my mechanic. I took it to my mechanic he fixed it no problem. I was told a district manager would call me within 24 hours to reimburse me the money it took to fix my car. It is now 72 hours later and I have made three phone calls to the store that did it and I am still yet to hear from anybody. So taking my car to them Has cost me an extra $250 at this point with no one calling me to reimburse me. The only reason I gave them one star was because Google will not let you give them zero.
This location has great service normally, since it’s mid-summer time the waits seem to be longer than usual but I love the guys who service the vehicles. They are really nice and try to do their best at giving you the best possible discounts for your car services. I would say Jiffy lube is your best bet for car services overall.
Im an avid customer at Jiffy Lube, Patchogue, NY 11772...since 2012.This is my favorite place to go for an oil change. I was here recently! As usual I was park in the back and I was greeted by a nice Hello from one of their hospitable personnel. It took him maybe 20 mins to finish. By far its always the quickest place to go for this particular job. Just a reminder that the waiting area is very small but it is clean and they also have a complimentary coffee that you can make yourself while waiting. So, if you are looking for a good service and less waiting time for an oil change please dont hesitate to come to this place.
Excellent service! Supervisor/ Assistant manager Leon S. Is easy to speak with as is knowledgeable. He showed me that he cared about customer service. And was personable enough to make me feel comfortable. Services were done correctly and timely. Ask 4 Leon,thats the Man that gets the job done right! Thanks guy.
Sent my wife to get an oil change and she comes back with a receipt for nearly 150$Over 100$ for an oil change and than they charged her to “top off her antifreeze” let me tell you this place is a bunch of scammers.. don’t give them your business nor waste your hard earned money here.. an oil change is 20$ anywhere else 30$ topsSo if you don’t know exactly the oil you need or if you don’t know about cars they will automatically charge you at least 5x more because.. you don’t know better.. shame on them!
Just not supper efficient! But fast, its the little things that keep happening. They broke my rear window switch (on the drivers door panel). I never put down the rear windows and when I got into the car and went to leave all of the windows were half way down. The switch was broken off. When I showed the mgr he said we didnt do that. I said how did you get the window down? Did your employee open the passenger side door and lower the window from over their? Why is the broken piece right hear? on my drivers door then? He said we didnt do that it was like that when you came is. lol OK! I guess I have to fix that myself. Then they only put 4.5 quarts in my engine when they were supposed to put 5.0 plus my half a quart of Lukas Oil Treatment. Now I am uncertain if the kept my oil treatment that I provided or actually shorted me on oil. The mgr said he put the Lukas Oil Treatment in himself. So I guess I believe him. Who really knows, now now window oil change sticker that gives me the date and Millage when I have to do my next oil change. Come on guys, I have been using Jiffy Lube for too many years for this one location on route 112 in Patchogue NY to make me go somewhere else that is local and convenient for me. Please do it right!
Although the young men were professional, knowledgeable, and willing to help; I must say that the wait was extremely long. The definition of jiffy is done in a short time; moment. There was nothing jiffy about this oil change. There was an RV in the center bay so there were only two available lanes. I was there Sunday the 21st and arrived at the same time as another gentleman who said to me do you realize we have been here for over an hour? An oil change that is $46.26 should come with excellent customer service and a normal turnaround time. All of us there on Sunday (around 3pm) should be offered coupons for future services. Once again, the mechanics were well trained and I appreciate their assistance but the wait was not acceptable.
I recently had a negative experience. Part of he service includes vacuuming and checking tire pressure. Upon leaving I realized the car was not vacuumed. This was annoying. The tire pressure however is my major concern. I specifically asked the tech if the tire pressure had been checked as I was taking a road trip with my son and 2 of his friends. He told me it was and gave me a specific number. Due to the obvious fact that my car wasn’t vacuumed I did not feel comfortable until I checked myself. The tire pressure was absolutely not checked, this was not acceptable.
This morning I drove up to jiffy lube because my skid plate had fallen and was mangled all up under my car, the really nice technician unfortunately I do not remember her name but she had nice curly hair and wore glasses she was able to take it off for me and it took no less then 10 min and I was on my way, I offered money and the nice woman said it was all good I was so grateful to her!
Very poor service. I went there on a Sunday. The only car in the place. The manager ( the guy in the purple shirt) was to busy talking to his friend in the back parking lot. I waited for 20 minutes before one guy came up to me to tell me that the only other person at the shop was in the bathroom. The whole thing took over 35 minutes. Never vacuumed ( like jiffy lube always does) didnt check the tire pressure ( like jiffy lube does). I could go on and on but I think you get the idea.
Went in for an easy simple oil change. left with drain plug leaking and welds broken.now im not saying my truck had a good design for the drain plug threads(its spot welded in 4 places) but this shouldnt have happened. i went in for an oil change bc i didnt want to do one. i learned my lesson. i left with them telling me the last place stripped my threads(medford fast lube). how is that possible. i didnt start leaking till they touched my damn truck. anyways, i wanted my day to be easy and instead ended up having to fix the problem myself. WHICH wasnt no easy oil change.(drain oil, drop pan, re-weld threads back in place, put oil pan back on...then cotinue with rest of oil change)
Way over priced wanted to charge me 97$ for synthetic oil change then I said nope and began walking away dude say ok synthetic blend 75$ smh went right to HONDA DEALERSHIP and paid 34$ for the synthetic blend (and we all know dealership are always expensive) will never be looking towards jiffy lube again in my life ...... what a rip off place (pertaining to oil changes only)
Total reviews rating 4.3
199 Reviews for Jiffy Lube 2023:
Review №1
2022-04-12Usually Im nervous to take my car to places like this for a basic oil change but the dudes working there were very cool and did a great job. Refilled all my fluids checked my tires and was in and out within 20 minutes. Would definitely recommend.
Review №2
2022-03-19Just got a synthetic Oil Change by CJ and Caleb over at this location, I barely waited, they were quick and clean, polite and respectful! What a great experience, I will definitely be back for another oil change, how delightful to be in and out. These guys had great skills and communication. Excellent job!
Review №3
2022-05-11Great service. Staff was exceptionally courteous and what is more impressive is how respectful they were to one another while performing the service on my vehicle, by communicating with please and thank you s.
Review №4
2022-06-27Horrible...sat in line as the next in line for 25 min before anyone directed me which bay to wait in...then tried to charge me 58$ after a 13$ coupon for a conventional oil change!!! Since when is a regular oil change $73??... Then I told them that four months ago it was $45 they were not happy about it but somehow my bill came back down to $45 ...funny....bunch of kids standing around smoking and goofing off....last time there for sure
Review №5
2022-08-06No wait, very pleasant mechanics. Kind and professional and always very thorough. This jiffy lube has been here for a very long time and I’ve been coming back for 15 plus years now.
Review №6
2022-08-12Definitely quick and pleasant experience. All 3 men are friendly, courteous and a pleasure with great attitudes and positive vibes.
Review №7
2022-03-15The guys were very nice and quick. I would recommend them although, I only got an oil change and my tires checked. I will go again.
Review №8
2022-03-04I got my oil changed at this location today and the staff was very friendly. As someone who is ignorant to all things car stuff, I get anxious about oil changes. But it was a great experience and I did not get taken advantage of which I’m always worried about due to said ignorance lol but very happy! Thanks!
Review №9
2022-05-20I was able to drive in and get my oil change with no real wait time with no muss and no fuss.
Review №10
2021-12-27Terrible experience. Would not recommend. A calamity of errors combined with over the top rudeness. I cannot say enough about how bad the service and customer relations were.This WAS my go to spot for oil changes, but that all changed in one extremely disappointing visit.Still waiting for a call from the business manager responsible for this location.I did receive a call, and had a nice conversation, with the regional manager, who assured me the location manager would be in contact. Not.