Kerbside pickup
Yes
JOANN Fabric and Crafts in New Hartford
Categories
Location on the map
New Hartford, Oneida County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff wear masks
Yes
Staff get temperature checks
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Phone: +1 315-733-4969
Site: https://stores.joann.com/ny/new-...
Site: https://stores.joann.com/ny/new-...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–6PM
JOANN Fabric and Crafts in other cities:
Comments (199)
Never find what I need but its a good fabric place
Love the coupons, but I wish they had scanners so I could double check the prices before I go up to the check out area. It never fails that whatever the sale sign is in front of the item it is NOT the price it rings up as. Always happens.Ive pretty much stopped shopping there because of this. Only go if Im looking for something in particular.Which is too bad because the employees are really nice.
Found our shade repair string at Joann fabric who knew?
Very nice store. Very clean
Love this store for all my crafting needs! Had to get some pinking shears to cut some ribbon for the hats Im making. They just happened to be on sale too!
Great staff who truly help you find what you are looking for. Thank you to the clerk who had me check my email so I could save 29 percent.
Joanns always has what Im looking for!
One of my favorite stores. Clean, good customer service and decent prices.
The staff is wonderful here. I shop here almost weekly. The comments about their prices being high... I just have to respond to that because you get awesome coupons from there all the time if you set up for the mailing list or even just go on the website first and get some, 40%, 50%, 60% off aN item. Sometimes, 20% off your whole order even when there are sale items. The sales are great, I shop for flannel when its 50-60% off which makes it like $2.50 yard, its cheaper than Walmart. I buy full 30 yard rolls from here of white flannel because I have shopped literally everywhere, locally and all major sites online and it IS the cheapest flannel that there is anywhere. They have fantastic fabrics to choose from. The flannel is always changing and they have new ones every week. I love that they have the Viking dealer there, I got my Jade35 there, I love that machine, they have good sales too. Its always clean in this store, bathrooms are maintained well and good staff of workers is hard to find now days. The ceiling does leak, they do have buckets there catching water but I keep shopping there because I love the staff and selection they have and maybe if we shop there enough theyll be able to fix the roof eventually.
Why would you not go to a business that is about fabric, just look at deals. I recommend this website highly
I have been purchasing my craft supplies from Joann fabric for many years.If I cant find what Im shopping for, I ask and the employer are always willing to help and very friendly. I have never had a problem.
A clean, fun, and easy place to shop for all the craft projects. There is always a nice sale going on, and if you have the app, there are GREAT coupons.
Always love shopping Jo-Anns found new fabrics and new items my store doesnt have. Love it
Its the perfect place to buy frabric. They also have seeing classes for beginners and advance.
The most helpful staff I have ever seen at a Joann Fabrics. My only complaint is that they need more people on the cash register. Im routinely in line for more than 20 minutes just waiting to get to the register.
Product pricing and selection is alright, the staff is atrocious as is the store condition. Leaks everywhere, meaning trash cans everywhere to catch the water. Employees act like youre inconvincing them when asking for help. Glad there are other options in the area with friendlier staff.
Great food , friendly service
Fast service, friendly workers
If you’re a crafter, then this is the store for you! I’m pretty sure they have everything you could ever be looking for, you just have to know what you’re looking for to find it. Excellent selection, high prices (to me), although some may just say that’s a reasonable price 🤷♀️
I found what I was looking for in the well-stocked store. However, the store is in horrible shape with roof leaks everywhere. The ceiling was covered with make-shift drip catchers that contribute to an unsightly shopping experience. Get someone up there for repair work, QUICKLY!
Love shopping joanns, this location needs a lot of building work, and could use having sale items in stocks, sometimes lines get long, but most of the time everyone is frieny and super helpful
Went in for Some Fleece for a Project,,Im working on.And they have all there Spring/Easter items out.!!!And a lot of them are on Sale!!!!If your looking for any thing with Spring Designs they have them!!!I love all the Bunny items!! Could go crazy with them !!!!
I go there all the time for my fabrics and patterns. They have great selection and sales and the staff is friendly and helpful. They also have classes for anyone interested in learning how to knit or sew.
The building is falling apart, but the products and sales are good. The people are very nice. You have to dodge rain collectors from a leaky roof...has been this way the past 9 years Ive been going. They need a better building.
I like Joann Fabrics. Good selection of sewing and craft supplies. Biggest complaint,, they are pricey..
Nice place for quilters and artsy Crafters but not much else. Prices are rather high. Be careful using coupons because they often arent valid for most items.
I really like Joanns. Nice people work there. They definitely try to help! They offer alot of classes for all ages! Sewing classes! But boy can they get some ling lines checking out. We have 3 craft stores locally & they are always jammed! We need another Joanns Fabrics!
Cashing out each time with exception of one clerk is always slow and ardour, last visit I gave up and pushed it all back and said keep it and left. Whats up with ceiling? Will it ever be fixed makes the place look like a dump?
The employees make this store worth driving to. The interior of the store is just so run down and dilapidated. I dont understand that for all the years I have been shopping there they have never repaired the roof! It looks like an alien invasion with tubes connected to the leaky spots in the ceiling; draining into garbage pails.There are so many vacant stores throughout New Hartford why in the world would they want to remain there?They definitely need to hire more cashiers. The lines for checkout can be unbelievably long at times.
Probably the largest fabric selection in this area, but the store is a disaster. The store is filed with barrels and tarps that seem to be a permanent solution for a leaking roof. Just seems like it is run down and the staff have stopped caring for the product. A jumbled mess describes it best.
Such a great selection of craft goods, convenient parking. I like the online shopping and pickup choice. Friendly and helpful staff.
I took my preteen daughter in to buy fabric for a project for sewing lessons (taught by a professional seamstress). Not knowing the layout of the fabric department, we asked for assistance in finding suitable fabric. The two ladies in the fabric department were very rude, pretentiously talking down to my daughter and I, saying her teachers instructions were terrible, etc. In the end, my daughter found the fabric on her own. On top of all that, I found out after her lesson that the fabric had been so carelessly and terribly cut that it required tremendous effort on the part of the professional seamstress to make it work for my daughters project.
Very helpful staff.lots of great craft supplies and ideas. Lots of discounts and a reward card available. Many different fabrics and patterns.
Great store. Pleasant employees. Wonderful discounts with their coupons. So many choices!
Great selection of craft supplies & DNY projects & seasonal /holiday decorations. They are always very helpful.. Great customer service.
Coupons only on regular priced items, which they dont have many of. They are mostly marked down even a small percentage so you cant utilies the coupon on items you really want or need
I havent been in a while but it has always been a favorite store. The variety of items they have especially material is spectacular.
Prices are kinda high, but they carry decent fabric so its worth it
Their roof needs some major repairs. Looks like its going to cave in. Lots of leaks. Their prices are really high too. Wish ot wasnt so expensive
Everything you need for a craftsperson
Great customer service. Nice selection. And they take competitor coupons. Doesnt get better than that 😁
Very poor assistance for my wedding .Bad place NO MERCHANDSE, NO WEDDING AREA.
Had everything I was looking for!
The staff were extremely friendly and helpful and I got everything that I wanted.
Love my visits here always find something new. Thinking of taking one of the many craft classes they offer.
The selection of fleece I was going for was very extensive. And 60% off, bonus. And the cashiers and cutters were very courteous.
Nice staff, wide selection... fabric is not super high quality
We found what we wanted, the clerk was hysterical and super helpful. The only downside was having to wait in line to cash out.
I love the fabric variety, they have great coupons, and I always leave there with more than I went there for!
Nice sales structure a little run down. Good selection of what I was looking for and I felt the prices were good
Artbyjo touring America as fulltimervers documenting America a little slow at a he checkout
Not the most robust crafts selection, but great fabric options and a good yarn selection.
I have too much fun there and spent too much on supplies to make masks...beware you will too.
Awesome store. Ladies in the fabric section really know their stuff. Ella is amazing.
Staff are always friendly and helpful. The app often has good coupons too!
Wonderful. So many things to choose from. Friendly staff. What a nice surprise finding flash sale on my email on my phone.
Had everything that I needed.
Love this store but they need more apparel fabrics to go with the patterns they sell - fabric for women
Wife is driving us broke. They have too much stuff she likes! Not for the weak willed.
My biggest complaint about this store is the service, so I usually dont go often - it seems almost every time I go they only have one register open and it takes so long to checkout; sometimes I will just go purchase my items elsewhere since the prices are fairly comparable anyways.
Many items were on sale
Very helpful staff, cheerful. Terry helped me with my sewing machine without making me feel...silly. thanks!!!
Very nice staff, everything is nice and clean. My only complaint is the womens bathroom was a bit messy, but clean enough to use
Got the right stuff plenty if staff on hand to help.
Good place to visit if you love craftsGood discounts all the timeLove it there
The very helpful and friend make shopping there a pleasure
Wasnt there in ages they have but you pay for it
Alot of regularly stocked items were wiped out, wasted trip.
Clean with a nice variety of foods. Floor help is lacking.
Good store. Friendly and helpful staff.
Prices are high, limited staff and knowledge, not a good deal of variety or things.
Lots of great things. Store needs some up keep. Looks like the roof leaks
Craft store so good but not a great selection of yarn at all. Its all cheap crap.
Love my coupons and the selection of products they have available!!
Great place, low prices. Professional friendly staff.
The staff here is amazing and helpful
Store was very messy but had a great selection
I love the store but the employees leave much to be desired
Lots of items but vert crowded together hard to find what you want. Buckets on floor to catch roof leaks.
Fantastic staff, and awesome selection of fabric to choose from.
Enjoyed wandering around today. Several associates greeted me with a hello and a smile.
Huge selection of items and they offer many crafting classes.
Lots of good items but very pricey.
Great service and super selections. Plus daily sales
Used my birthday 20 % coupon
This curbside pick-up is amazing! And so is your staff!!
Great place to get what you want for your hobbies
Hard to find just a fabric store so its nice its still available
I was looking for something for my granddaughters school project, but they didnt have what I needed 😧
Great place to find all your craft and fabric needs.
Friendly knowledgeable staff! Great prices.
Wide variety of supplies. Some things are overpriced but the sales are great!
Always a wait. But I love fabric and crafts.
If your into home decorating or crafts this is the place to go
Nice
Some good deals.. If you can find them.. LoL
Always helpful, can usually find what Im looking for.
They have everything and also great sales
Good place to find your wife 😬
Didnt get a chance to look at everything. So I will have to go back.
Nice place. 50 percent off on alot of stuff.
Expensive store thats for sure but friendly staff
They have a large selection of crafts and fabric
Always friendly and helpful love this store!
Great sales, coupons are awesome,. Assistance is phenomenal
Line was so long to pay that I walked out without buying anything
The new Hartford Plaza its in is terrible shape, but the staff at the store is fantastic
Very nice and quite helpful! Handicapped access is HORRIBLE.
Honestly smelled so bad of mildew in this store I was concerned for my health.
Nice store great craft items
This place is amazing and the staff are so friendly and patient
The workers were very nice and helpful
Love this store and its employees- they are the best!
Theyve got it all, the materials for your project and the staff to help you with it.
Not impressed with their customer service.
Found all I wanted and coupons are fantastic
Can always find something. And if not, just ask and they will help you.
Excellent store for any hobby and best supplies
It takes a while to find things in this store
Love the quality of the products in the store!!
What could be wrong with a store full of craft supplies
Can find what I need but prices are on the higher side
They always have whatever I need.
Love the New Hartford location. Barb is the best!
Checking out is a nightmare. Slow long lines
Great selection for all crafters
They where very accomadating to our girl scouts
I buy all my craft stuff here.
They have everything you could ever need.
Love all the fabric choices!
Didnt have a French fry maker
Endless fabric and craft items phenominal
Nice variety, helpful staff
Nice store but limited
Needs to fix mold problem from ceiling leaks
My go to for all crafting needs
Great store , great staff
To expensive buying there
Always have good deals
Corporate but good selections.
Good stuff on sale
Found what I needed.fair prices.
Just love JoAnns!!
Best choice of fabrics in the area
Got just what I needed
Great sales today!
🐸
Have everything you could ever need for projects
Great customer service ❤ I
Large selection, some cranky clerks
Long check out line with one cashier
Fabric was beautiful and on sale! !
Great prices on fabric
Very sad😔 salesperson very nasty attitude,
Lots of different stuff to choose from.
Great customer service
Great sales help
Not bad
Friendly staff, fix your roof...
Wife loves the place
Very friendly and helpful
Its okay
Adult coloring books too
Great prices
Great sales!!
Very friendly staff.
They got the cloth
Find just about anything you need
I just love this place
Favorite craft store
The best!
Love the the store
Great clearance.
Lots of craft materials
Great variety
Great sales
Helpful knowledge staff
Love the crafts
A little be expensive.
Nice variety
Some what good
Awesome
Great staff
Very helpful
Friendly staff
SEW AWESOME!!!
Helpful staff
Nice store, you find what you need. I loved the store. It has new update. 💞🌹🌹
Very good attention we get assesorios for sewing machine and good fabrics at a good price.
Total reviews rating 4.3
199 Reviews for JOANN Fabric and Crafts 2023:
Review №1
2022-03-30Your standard JOANN fabrics. I don’t know much about these, but seems to have a large variety of fabrics and other crafty items. The workers there are friendly. I know at one point (pre COVID) they had stations set up with sewing machines. I’m guessing they offered classes or something. Not sure if that’s back yet. Check this place out if you’re into your sewing and crafts.
Review №2
2022-02-12For some really delicious Mediterranean food, the Grapevine is the place to go. The atmosphere is welcoming as well as the owners, employees are wonderful and the prices are are so reasonable . Coming here for lunch or dinner is a treat!
Review №3
2022-05-07It wasnt real busy so got in and out quickly. Found some good bargains in the clearance department. The only down side was the increase in prices on practically everything. Just like everywhere else though.
Review №4
2022-06-21I bought 3 pieces to add to my stash. It was hard for me to shop here. Too many bins in the aisles, messy and unorganized shelves except on the wall. The fabric should be the focus of the store and not a bunch of extra junk!
Review №5
2022-05-29I like JoAnns, it has a variety of craft items. The store is always clean & the customer service is wonderful.I can always find extra stuff here for other projects Im working on.
Review №6
2022-04-23This store was well-organized, and well-stacked. The staff was friendly and helpful. We had a great shopping experience here
Review №7
2022-01-03Hadnt been to this store in some time. They have a lot more seasonal decor than I recall. Good sale on fabrics and good holiday clearance merchandise
Review №8
2022-05-24Fun store with lots of fabric. One of the few places that still carries it in our area.
Review №9
2022-05-05Good stuff here
Review №10
2022-01-16Awesome, people were friendly, happy to help and answer question. Great selection.