JOANN Fabric and Crafts in Queensbury
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Queensbury, Warren County, New York, US
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Site: https://stores.joann.com/ny/quee...
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–6PM
JOANN Fabric and Crafts in other cities:
I tried to order a cricut air 2 online to pick up at my local store the next day. I entered all my information and was told my card was denied to please confirm all information was correct and still got the same message. I also tried using the Joannes App and set up an account and still got the same error.I checked my bank account the next day and there were 4 charges for each time I tried to update my information. I never received an email or anything telling me I had an order to pick up so decided to go to the local store to see if they could help me figure out what went on.The local store checked their system and didnt see any order pending. They gave me the customer service number to call and said sometimes their system works sometimes it doesnt for people. I called customer service who looked at the charges and confirmed that I infact didnt have any orders pending and told me that I would have to call my bank to get an email for them to send a letter to request my money be released..The frustration is that I have over $ 800 in charges pending to my account tying up that amount of money for who knows how long. If Joannes can in fact see I dont have orders how hard is it to just release my money.Given how the world has changed to everyone having an online ordering system and curbside pickup this makes me not want to use Joannes online ordering ever again and will look for other craft supply stores with better online systems like Micheals.
I feel like the layout of this store leaves much to be desired. Fabric, fabric everywhere but not a yard to buy! Well thats not true, I eventually found what I needed but the fabric is everywhere. I am new to sewing and my last trip to Joann was the first time Ive purchased fabric there. They have a much larger selection than HL down the road but I dont love the way they cut my fabric. Ended up being short by a few inches on one end of the cut, and a few MORE inches at the other end because the person didnt straighten out the fabric well. Hard to find items I could use a coupon on because everything I needed was on sale. Ill be back because they have what I need but Ill also be sure to pay better attention while they cut my fabric.
My girlfriend and I went to the store in Queensbury, N.Y., just to see if they had anything different than our Joanns storesin Colonie or Clifton Park. Not really. The Joanns in Queensbury was a lot like the one in Clifton Park, small and very limited in what was available there. I did see a sewing machine tote that I was going to use for some papercrafts, but it wasnt on sale. I guess that I will have to wait a while until it does???
As an expecting mother I am sewing all of the blankets, sheets, burp clothes ECT that Ill need for my baby. Between the weekly sales and the regular coupons online the prices cant be beat. The staff is always eager to help and cuts are always straight.On my visit to today I noticed a unisex bathroom sign which is a rare sight in this area.
Total reviews rating 4.3
135 Reviews for JOANN Fabric and Crafts 2023:
Review №1
2022-03-12All employees are so friendly and helpful. I also feel like I can be so annoying when needing help with a pattern or idea... they always are so happy to help me mull ideas around or work out details with me. the regular prices here are crazy(sometimes more than double walmart price)but with sales and coupons from my app it makes this place more than worth it. For a big box store, this place sure does have sweet employees that care. Wish theyd carry fabrics with cannabis print!
Review №2
2022-01-21Got the fabrics I want, the women at the store were super friendly and welcoming plus helpful, I left as a happy customer.
Review №3
2022-03-09Good shop, but its been TOTALLY remerchandised, so be prepared to search for your item, it might not be where you last found it. Elsewise, it wasnt crowded and was well stocked. I prefer this store to the other hobby store if possible, since the dogmatic approach to business is less appealing to me.
Review №4
2022-06-26I received a friendly greeting right when I entered the store.The sales clerks are very attentive and helpful. I always have a lovely experience in the store.
Review №5
2021-09-06Great shopping experience! Wasn’t sure what I needed to get, and one very sweet woman (I think her name was Bridget) walked around the entire store with me to help me find everything (I mean everything) I needed. She also had me download the app and found me some coupons, and also gave a free coloring book to my son. I will definitely be returning. What a great store
Review №6
2022-07-04They are having a 70% door buster sale.. 7/4/22
Review №7
2022-03-19Always excellent service and good attitudes.put customers first
Review №8
2021-07-17Found just what I was looking for and more. Sale prices were nice. Staff in all areas of the store were friendly and helpful.
Review №9
2021-02-10I was looking for a crochet hook. The sale person was n informed about the products. They had very minimal stock. And they had NO kit to play with as m passing time during this pandemic time, and I didnt want some involved while taking care of my bedridden husband needs. There was no bankings to crochet nor thread to do a job on hanks I had in my stash. Plus the threads they have for Dooleys was none exsistents. I need to go to Michaels 40 miles away.
Review №10
2021-09-17Anna at the fabric desk was rude and uncooperative. Why bother going to Joanns when I can save moneyAnd get better customer service at Walmart.