Outdoor seating
Yes
Just Pizza & Wing Co. in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Service options
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Comfort food
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Catering
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Tourists
Yes
University students
Yes
Planning
Usually a wait
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 716-883-5650
Site: https://www.justpizzausa.com/
Site: https://www.justpizzausa.com/
Opening hours
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:11AM–11PM
- Sunday:11AM–10PM
Just Pizza & Wing Co. in other cities:
Comments (199)
I ordered a Veggie Delux pizza .The cashier over charged me and I alerted her to the over charge . She said OH the owner changed the prices our menu uses a 3rd party. I can’t change it. She stated I can’t tell the owner what to do! SmhThen she said do you have a mask when the entire staff that was cooking the food had their masked pulled down to their mouths ! Horrible services
I just went to buy a slice. There were no slices in the heater. That was fine. I asked approximately when will there be more pies available. I was told, Im not sure, were busy. YOURE TOO BUSY TO MAKE PIZZA? Ive been coming here for years but I will take my business elsewhere. I dont need a side of attitude after asking a sensible question either. The older regular employees gave great customer service for several years. These newbies need better training. Remember the customers keep you employed. Youre lucky to have a job after the pandemic.
While I understand trying to order pizza on a day with a major league playoff game would lead to logistical issues, I don’t think taking down the online ordering service and then charging $85 just to place an order 5 hours in advance by phone is a good business practice.
Wings are morally reprehensible. These were hot and all were flats. Pizza is pretty good, nice variety, but dont order wings from Just Pizza. Kind of surprised they would even sell these, half a mind to call the better business bureau.
Unfortunately, we totally inconvenienced them by calling to order a cheese sheet pizza. We thought maybe it was just the person taking many orders by phone (3 pm on a Tuesday) but unfortunately, we were greeted with the same “inconvenienced attitude” upon pick up by requesting plates. Terrible customer service!
45 minute late delivery without even a courtesy call. Fish frys are garbage at that point. Disable your online delivery if you guys cant commit to delivery times. 10 maybe 15 minutes is understandable. 45 minutes is a joke.
We typically order from here once a week use to be more but since moving to west seneca it became a little less Everytime we order the food never disappoints always fresh an made right The staff is super friendly an attentive this is the only location i will ever order from ive tried others an its just not the same
Good! Just needed to toast pizza in oven to bake it how I like it. The fingers were small... that try to make it up by adding extra.
Ordered food at 4 was told food will be ready at 4:30 gave extra time arrived around 4:50 food not ready advised 4 more mins waited 10 mins advised 5more after that currently 5:10 still waiting and now they are saying never started my order even after i cashed out and placed an order over phone
Must say I was very disappointed I’ve seen so many social media pics of the food looked amazing however when I ordered food for the first time and picked it up it looks nothing like the photos unfortunately I know things has gone up but it’s getting outrageous no pizza and wing was worth what I spent sorry !!!!
Waited 20 minutes for Cajun fries. 99% sure people came in after me ordered them got them while I waited
Ordered a pizza online. Went to pick it up at the indicated time and they hadnt made my pizza yet. No offer to refund or discount my order. Wont go back.
They caved to the fanatics who couldn’t handle them celebrating the governor visiting their establishment. Used to love the food but won’t go any more.
Absolutely disgusting!! Placed an order at 6:10 for the steak pizza and 30 Cajun wings . Mind you it was for pick up only ! Picked the food up and all the food was cold !! Not even warm or semi warm almost like the food was sitting and you can tell it was sitting by the pizza just stiff . Couldn’t even bare with feeding this to my kids because as a manager , I know very well about food borne illnesses and this is the place you will catch it in. This place needs an inspector to really see what us customers are getting from such a sad place of business !! The manager was horrible this place needs to be reported. If I wanted to get trash food I would of went to McDonald’s for all this . ZEROOOOOO STARS
Great Food, my only complaint is I ordered a double order of chicken wings and 1/2 barbecued off the pit,the order 1/2 was supposed to be honey garlic on the pit!!!! I specifically said I that I want to have my hot garlic and I got barbecue and hot wings…… Needless to say I was very disappointing !
I am from Texas. I had understood New Yorkers would be gruff and short with me. Absolutely not the case!! Everyone, without fail has been so nice UNTIL I made the decision to use this restaurant. Soooooo rude and gruff. I felt like I irritated everyone who worked there. The food was fantastic!! Instead of giving 2 stars for great food and horrible customer service, Im giving 3 stars and looking at it that they completed my New York experience with the attitude Ive been promised I would meet here.
Every! Single! Time! My food is always good asl! I literally live around the corner from the one on main and i wouldnt DARE! I drive all the way to Elmwood bcuz its cleaner and the food is waaaayyyyyy better! And im very picky
VERY good NY Pizza. Came here while on vacation. I had went to another famous pizza place 5 mins south and walked out because their sign said no slices. I called JUST PIZZA and they said come on in, we have slices. Went in, got two slices of two different pizzas and they were amazing!!!!! Would highly recommend.
They service great workers great food excellent but wsit time for fries went from 15 to 25 minutes wings very small I use to love this place before 2019 2020 suicide wings taste like hot sauce I miss the old foods
Variety of pre-made slices, as well as made to order, delicious pizza. Many other tasty menu items. Fast, friendly and honest service. I accidentally left my cell phone on an outside dining table. It was found, and left at the front counter, by an honest employee.
I gave them a 5* even though the beef and cheese soft taco was supposed to be mild, it was so spicy hot I couldnt eat it! It tasted so delicious too, but my tongue is slightly spice burnt, tears flowed, nose ran, lol If you can handle the spice I totally recommend the tacos. The pizza was awesome. Juicy, cheesy, saucy, not overpowered with herbs, and a touch of sweet like a good sauce should have. Delivery was also excellent. I was told one hour, my order was delivered hot and ready to eat within 35 minutes. Well done!!✌️🔝👍
I go here every so often and grab two slices and maybe a drink. The slices never disappoint. Anything with steak is great. Pepperoni is always a good go to, the buffalo chicken I need to be in the mood for.
Ive been coming here for years, and seeing its down to 3.8 stars is giving it too much credit. This place has become a pale shadow to what it used to be. Todays order was simple. A pepperoni pizza well done with an order of double wings hot extra crispy. What I got was a half baked pizza and a double order of burnt wings. You know, usually this wouldnt bug me as much, but with the skyrocketing wing prices I would expect a bit more care be taken. As for the pizza, about 5 inches in from the crust was edible, just edible. The rest of the crust was doughy. When I called this order in it was read back to me verbatim of what I said. I dont know what got lost in translation or who overlooked their jobs, but this is the last time Im patronizing this place. I hope they recuperate their reputation and aspire to being what Just Pizza once was.
I live a block away from just Pizza. Twice I ordered food. Both times took over an hour and a half and my food was cold both times. The second time they forgot my deep fried mushrooms and brought it back 20 minutes later after it had been sitting. They were a soggy disgusting cold mess. An email to the company was ignored. I eat out three to four times a week as a single person. I will never go here again. Today I ordered from La Nova which is a LOT farther. Food was hot, order was proper and the people were super nice. Do NOT get food from just Pizza anymore. La Nova is far superior in service and food quality. Just Pizza will never get a dime from me again.
Ordered online, authorization charge went through but my order did not.... called in to confirm my order....It wasnt received, idkGoes silentI asked if there was someone there that could do something.... its like reality dawned on this guy like oh yeah, hold on...Ask a female coworker and said theres nothing we can do....Im not sure why I cant get my food if the amount is already held for it....None the less I order from this place all the time.... and I 100% will NEVER order from here again.Totally disappointed and no extra cash to get food.... 😒 amazing....
The food was amazing!! The people were very friendly ☺️
Kind of a scam. Ordered pizza, never delivered but charged to bank statement.
Id ordered a Jamaican jerk chicken pizza for the first time EVER and it was alright... It was something new for my family and I and it was pretty good.. I think I wouldve liked it more if there wasnt a bun in my oven but Aside from that it was great. Even my children liked it and theyre picky eaters.
Let me tell you, I absolutely love the food at this place. If I could give them six stars I would!
Their pizzas a special because they think carefully about what ingredients go well together. They carefully pair their cheeses with toppings and crusts that work well. They also do their wings with many different sauces that are grilled on to caramelize them well.
Very good pizza only thing they not good in making wings Krispy but still one if my favorite pizza places
This place is for tourists only that get 1 out of 2 chances of a ok experience. If your local - DO NOT GO to this location. The do NOT SELL slices anymore!?!? Waits for food are now 1-2 hours no matter what they say. The lobby is filled with people waiting for orders after 5pm-10pm. Its unbelievable they are able to get away with such horrible service. I liked this place at one point. Also - prices are INSANE - specials at $80 is just nutz.
Love the food, always great... but good luck getting through. Everytime I call it rings for 2 minutes, someone picks up and says hold, and you wait for another 7 minutes. The guy who answers is super nice, I have to say but please work on answering the phones. Other then that, the place is clean, staff is usually friendly besides some of the front female workers who seem to have a chip on their shoulders a lot of times. But overall not enough to stop eating there.
Elmwood and Summer location. Ordered 2 hours ahead so as to avoid the line. Had to wait in line anyway. Pizza was great but it defeated the purpose of ordering hours ahead.
They have good wings & tacos but besides that I just dont know what happened to this place. They fell off somewhere and recently my last few orders have been disappointing to be honest but this last one it just seemed like they didnt care at all. I know if an employee received what I got Im sure they would be highly disappointed.. I dont know if Ill be ordering from here again, maybe if they can get it together but Ill be getting food elsewhere. This use to be one of the best spots but my last few orders have showed me otherwise..
45 minute wait for 10 wings place wasnt even busy. Workers just fooling around in the back.
Had to wait an additional 20 minutes for my order because they were backed up.
...best custom pizza around and they still care about quality
Starting to keep cheese and pepperoni on rotation more often...good choice so we dont have to wait...
Im actually really freaking mad about how we were treated last night, we have been ordering from this location for the last 10 years, we have recently moved but not to far. We have been able to get delivery to this location until last night. Ordered at 6:30pm placed my order paid with my card plus tip over a $50 order and waited till 8:10pm and called to see what was going on (heres the fun part) they proceeded to tell me that they can not deliver to me because they were to busy and that they only delivered to me before because they were slow. Oh and they never called me back to tell me this I had to call them, I dont think they where going to call. So what now my money is no good? I have two kids we were all hungry I had to go out and take money out to order from some where else. Im really disappointed that I will not be ordering from them anymore. Thanks for nothing!!!
Order here all the time. Great food, and the guy taking our order on 12/23 was so helpful and friendly.
Great pizza. Love the stinger
Delicious Buffalo style pizza! Classic cheese & pepp is delicious. Tons of specialty pies to choose from. In my opinion, they have the best 3 cheese steak pizza in Buffalo.. so good! Highly recommend 👌👍
The stinger is the best pizza. We order from here every Friday now. Fresh dough and cheese, thoroughly cooked steak and amazing crunchy chicken. The sauce is undeniable. Great job. Also, the people there who were helping my husband saw our wedding date on his mask and it’s the same as theirs. They were happy to see that and that in turn made him very happy. Such a great place. I’d give 10 stars if I could. Thank you!
Ordered stuffed pepper pizza, got cheesy bread. Worst pizza in memory to include store bought frozen. You should close.
Though they open during COVID and our a staple in Buffalo NY they literally take nearly 2 hours to do anything. So if you want to have food on time don’t order here! There are so many other pizza places to choose from that value your time. So only go if you want a slice or if you have 3 hours to wait and hopefully the food comes hot.
The pricing sucks there menu price and what they actually charge is not the same and then to theres no manager or owner around to explain why the mix up with the pricing or to correct the problem 🤔 SMH. We the people are struggling as well so if we choose to eat out its definitely a treat and dont want to be priced gouged😡😠🤬
Food is ok. Service needs improvement. Twice they gave me a time and the food showed up 2 to 3 hours after you order. And im only 4 minutes away driving. If I wasnt at work I would recommend picking up your food. Probably alot quicker. This time the food was not prepared properly. May not get from them again.
They “couldn’t find” our order for about fifteen minutes. We ordered extra crispy wings but they came out extremely undercooked. I highly recommend steering clear of this place.
Called this location at 9:36pm on 7/7/21 Google says they were open until midnight. a guy picked up the phone and said just pizza we are closed and hung up. totally unprofessional and even if closed should be nicer since the corporate office clearly doesnt keep Google up to date.
This place creates one of my FAVORITE PIZZAS IN THE WORLD! Believe it or not, they make a breakfast pizza! And it is THE BEST BREAKFAST PIZZA UNDER THE SUN!! When you have a slice or 5 of that pizza when its hot and fresh...........😮😮😯😯😭😭🤯🤯🤯🤩🤩😁😁 it is pure delicious food ecstacy. Mmmmmmmmmm YEP, ITS THAT GOOD. TOPS HAS NOTHING ON THIS BP!
The pizza is delicious. I ordered a medium pie for pick up. It was ready when I arrived and still hot when I got home. I am big on customer service. That said, the Cashier did not demonstrate customer service. Therefore, Just Pizza gets 4 instead of 5 stars. I recommend the pizza!
Horrible experience. Disorganized pizza place. Took two hours. I called they said it was being bagged up and kept blaming the Monday night game as to why they were backed up. I asked for a refund and they left me on hold for 10 minutes waiting for him - the manager to pick up the phone. Never again will I order from this disgraceful place. La nova would have had our food delivered hours ago.
I understand that during quarantine, businesses all over have been slow in all departments. That being said, after I applied and waited a few days with no reply, I decided to call and ask about it. The conversation went, just pizza, pick up or delivery. I said neither, I was asking about the hiring sign. The guy hung up on me, and when I called back to try again I was placed on a 30 minute hold and hung up on again by a different person. My review isnt about the food which I do enjoy. It just leaves me to think thoughts like, oh so this is how you treat people who want to work for you and with you?
I love the pizza here. Been going for 16 years and its only gotten better. Today I had a slice of Steak Pizza and Chicken and Broccoli pizza. It was very tasty and satisfying since the slices were big. It was worth every penny. Thanks again guys keep up the good work.
It literally never fails. I love their food, but every single time I order something is missing, someone forgot to make something (so the wait time is longer), or the pizza is missing something or mixed up. I continue to try and patronize this just pizza, thinking maybe it’s just the nights I order or the people on those nights, but my last straw was tonight. I’ve waited at this restaurant after calling in an order for up to 45 minutes because the whole pizza was made wrong. I’m waiting an extra 15 tonight for French fries that weren’t made. This is absolutely unacceptable.
Good courteous service. Only went in for a few slices, and I was surprised to see the wide variety of slices offered. This was my first experience visiting this chain, and I would have to say I was impressed with their quality of pizza. I am a picky person when it comes to sauce and their tomato sauce actually tasted like fresh tomato. For just buying random slices I would say it was quite fresh. I will most certainly go again.
This experience was not good. Ill give 2 stars because the pizza wasnt terrible. We came in and there were only 2 other people in there. I came in with my wife her sister and her parents for a total of 5 in our party. My wife and I ordered at one of the cash registers at the same time as her sister and her parents. We ordered 3 slices of pepperoni and got them immediately however her parents and sister also ordered pepperoni but were told they were all out even though they had just put a new one out. They then ordered a taco and the loaded French fries. After about 25 minutes her parents finally got there food. The taco was cold and the cheese on the fries wasnt even melted. When my wifes father asked what was taking so long he was met with hostility and an attitude and was told to wait a little longer. Over all the pizza was about as good as youd expect it to be but the service was absolutely horrendous.
I cant believe that this establishment thinks its ok to sell burnt chicken...I would have rather waited to get food that can actually be eaten. I wont even mention how dry the pizza was...the saddest part is Ive been frequenting this place for over a decade and to be honest it only takes once to make me not want to ever come back. I dont have the money, time or patience to waste.
Good place to get pizza and wings, very clean inside. Good service, just a little bit of waiting but nothing mayor, I see a lot of people just coming to pick up, lots of takes out, usually means is good pizza.
They have been slacking lately. The worse pizza I’ve had in years came today. A sheet of pizza for 44 dollars and did not taste good at all. Dough was so thick.
This spot is usually booming but never too crowded. There are places to sit right by the window and enjoy the scenery. The pizza is always good and they have a variety as well. Their wings are pretty good too so if you are new to the area and want to see what Buffalo is all about then I advise making Just Pizza one of your destinations. There also small items like cookies or desserts which are pretty good. Staff is always friendly. Big thumbs up from me!!!
Great specialty pies, stop in for some slices
Very very very good pizza, and such nice workers who are always so sweet and kind during delivery and pick up. This place is one of the best pizza spots in Buffalo. Sorry not sorry 🤷♀️
I ordered a special for pizza and wings called the super saver or whatever it was for $55 dollars or so...I got there in she said it was 75. I told her The guy that took my order over the phone the price and he didn’t say it would be more or anything.. She said all the prices online were wrong and didn’t offer me anything..I still had to wait a extra 15 minutes when they told me a half and hour.. never again and I go there all the time..
It was average pizza. Asked for extra sauce and hot pepper crust and got nothing. The wings were crispy which I liked but hardly any hot sauce. Also gave alot of half wings and broken pieces. Not worth the $38.
Iv justordere fr the last time from just pizza. Here is always some wrong with my order bread is stale. Come cold. They have gotten worse over the years.
Better pizza than La Nova 😬😬 Located at Summer and Elmwood this is a great location with friendly staff. Definitely recommend!!
They completely messed up my order one time. I asked for cheese pizza with Pepperoni and banana peppers and they gave me a cheese pizza covered in onions. I called when I got home and a manager told me they would give me a credit for my next order Soo I didn’t have to drive all the way back. I called to collect my credit and they told me they didn’t have one -_- sooo make sure to check your food before you get all the way home. Damn liars
I wish I could give zero stars. I didnt actually get to eat the pizza bc of a miscommunication on the phone (I have severe food allergies and asked for those ingredients to be removed but they left the cheese off instead. Weird but no big deal, it happens) I would have been perfectly fine with the experience but the staff at the restaurant were INCREDIBLY rude. The girl acted like she didnt have time for me to explain my situation on the phone and then tried to blame me for the issue when I asked about it. Maybe the pizza is good but itd probably be better if the staff acted like they wanted my business.
So I called to place an order and when the man was taking my order he kept interrupting what i was saying to ask questions, which is fine so when i start placing the rest of my order he tells me keep listing what you need were busy and have other customers. OK,, I was trying and he kept stopping me. So pick up my order which was about $60 and my food was missing. I call back and speak to a woman who said she is the manager and i can come get the food but advised i was on lunch and couldnt come back, she stated i could get a credit or a refund so i advised i wanted the refund and she would have a driver drop it off to my job. Advised thats fine. She calls me back and proceeds to tell me she couldnt issue a refund in cash or to my card. She said she can credit me a whole sub. Advised her i didnt want a credit but she couldnt issue a refund i would need to call back tomorrow and speak to a different manager and see if he would wanna issue a cash refund, give a credit or not. I advised well i want my money back for something i didnt even get. Did advised to her about the man who answered to take my order who was rude and she did apologize but i now am out of $10 for something i didnt even get. A sub in the order was missing the banana peppers i ordered on it as well as another order had no onions like requested.
Their pizza is good. Staff dont always wear gloves when preparing food. Not a sanitary practice
I wish all the Just pizza were like Elmwood/Summer but its not, its good elsewere but not this good. They seem to give u a little more sauce and that makes a big difference!!!!
Their fish dinner was awesome. Nice and crispy outside tender and juicy inside. They even gave you a garlic knot which was great as well. A pizza place that makes good fish that’s pretty insane. :)
Walked in yesterday and cashier had mask under her nose. Girl making pizza had no gloves on and mask under her chin. Manager walks towards front of the store, no mask in site. Me? I had my mask on properly and walked right back out the door. Absolutely disgusting you allow that to happen in your establishment. Why bother even having a mask or requiring people to wear one. I truly hope the elderly read this and stay the hell away from your pizza place before someone gets killed.
The name says it all, its just pizza... Not great, not terrible. I ordered a large pizza with 20 wings and it came out to $46. The wings had no meat on them and the pizza, while the flavor was not bad, was very wet. You couldnt pick a slice up without is falling apart.I guess theyre advertising correctly, it is just pizza.
Wait 40 minutes for 2 hot subs and a mozzarella stick. 40 minutes and the sandwiches where cold. How you make somewhat 40 minutes then give them cold stale food...
ALL GOOD PIZZA WAS GREAT AND WINGS WHEREGREAT TOO
I ordered delivery online, and no receipt or order confirmation showed up, but they confirmed it was ordered when I called. The pizza was cooked well, and exactly as ordered.I love the cheese blend they use and the seasoned crust. (Garlic and sesame seed, if youre wondering.) The pizza was hot when delivered, and the driver was friendly.Also Ive now learned that the leftovers reheat well even after flying across the country with them after being refrigerated, separated with waxed paper, then wrapped in plastic.
Service is really bad and people are rude.Was impossible to buy slices of pizza. The other customers were making rude remarks and the employees werent masks correctly. Seems very anti-LGBTQ. Dont think Ill go there again.
I would much prefer to order out and hopefully (someone else would) pick up the food. Its usually good but quite pricey, and every time I come in here, no matter how friendly I am, I end up always receiving a long wait and a cold reception. I was in here several months ago to pick up some honey mustard wings that I called ahead and ordered, but I still had to wait fifteen minutes and it then dawned on me that they were never made. I finally received my order and not only did they unnecessarily put several knife marks in the top of the take away box, but every single wing I had was burned. I was so disgusted that I havent been back since. I guess I do not have the right look of clientele, if you catch my drift. Ironically enough, a few days later, I had McDonalds version of their honey mustard wings (in Cheektowaga) and they were much faster, had better customer service and so much better tasting and NOT burnt.
The best pizza, wings, subs and deserts. They work hard and do a great job. Busy atmosphere but comfortable setting. Service is excellent! And delivery on point. Want to thank everyone for being so nice and curtious!
I get delivery from them often they just redid their whole online ordering system and I like it much better I order delivery I never go to the store but theyre delivery drivers are great I always give them a $5 tip because they are phenomenal my sons a little ADHD lets put it and theyre all great to him theyre wonderful there their foods great theyre desserts are even better highly recommend them
They do some FINE pie in this place! Try the Hollywood pizza! A red sauce base with double cheese double pepperoni double sausage and double meatball. At just under $26 for a large pie, you will be able to eat for DAYS with how filling this great pie is. And the rest of their food is completely pristine as well! Highly recommended.
I didnt get anything made to order during my last visit but the cashier was efficient and courteous and the slices I got from the warmer (3 cheese steak) were delicious and perfectly cooked. Definitely willing to order something fresh next time.
Just Gross. Garlic bread shouldn’t be a footlong sub covered in sesame seeds with thick slices of mozzarella cheese and barely any garlic to speak of. It also would help if it didn’t sit at the counter for 20 minutes while I was told that there were orders ahead of mine, all because the guy didn’t bother to check on it. I had ordered it in and it was ready before I got there, when they told me to show up. Note to self: just stay home and cook next time.
Good pizza place for a local chain restaurant. The service was nice and friendly. The price is good for the quality of food.The restaurant itself is nice, although a little crowded. Parking is relatively small, but it is on the corner of two streets.
Terrible! Place the order and told 1/2 hour it was 50 minutes. The worst bacon lettuce tomato sub Ive ever had. Bacon was overcooked and falling apart the tomatoes were a pale orange and flavorless the lettuce what is minimal could hardly see it on the roll and the onions tasted like day two. Just Pizza they should stick to their namesake
Good pizza, great wings, mediocre service. Put in an online order on a Tuesday evening. The email receipt said to allow 45-60 for delivery. Since I was picking it up, I went over after about 30 minutes. After waiting in line for the one staff person on the register register for 15 minutes, I finally was told that the pizza was done, but the wings were not. 15 minutes later I had to ask again for someone to check on my order. After nearly an hour total, it was finally ready. By the time I drove the ½ mile home, the pizza was congealed. Not too thrilled, and glad no one was waiting for dinner other than myself that night.
So this place is Just Pizza & Wings. But they also have other things like cups for water and such. I have eaten here before but it was a long long time ago when I could eat gluten. When you come from areas that are not New York you tend to really get blown away by the pizza up in Buffalo. Just Pizza was no exception.
Went through the drive thru. One of the employees was on her phone the whole time. And the other one was doing all the work. When I saw her handle my food without any gloves I was not happy. Ended up throwing the food out. Keep in mind that she didnt even wash her hands I could see them both clear as day. Anyway I ended not eating that after witnessing all this. Not until the next day. Very UNSANITARY
If I could theyd get 0 stars just went in 35 minutes before they close and was denied buying food because they closed their register. All I wanted was a few sliced witch they had over 1 full pizza in there warmer but still couldnt sell it. I will never order from any just pizza again. Actually never have but never will either after my first experience. Terrible customer service.
Love the wheat crust steak pizza at the Grand island location, but the Elmwood location was horrible. The crust had a rancid taste. Was not edible. We let them know and they never even got back to us!!! Wont go there again!
Ordered by phone was told our pizza would be ready on 30 minutes, we arrived after 35 minutes, they panicked and it was clear they didnt start it. After an additional 15 minute wait we did receive the three cheese steak pizza, very good but not work the wait.
Very slow service but decent wings. Note they recently raised their prices due to supply chain issues. 20 wings are about $27 now
Wings are great, but they have bloated wait times.Have been 20+minutes late on orders two times in a row for me.Still recommend the wings though!
They have an aversion to cutting pizza into slices. You must ask fir it when ordering. Which you then have a 60/40 chance if it the way you want it sliced.
The pizza here is delicious but the employees are so angry and miserable. They shouldn’t be in customer service.... the only pleasant one is Jim. He is always happy & cheerful. I wish everytime I came in here he was working! 5 stars for Jim. 3 for the place over all because of the other workers.
Best gluten free pizza I have ever had!! Literally cannot say enough great things about it. I’d youre looking for a great gluten free pizza option in buffalo, you’ve found it!!!
There food is amazing, grade A food! Very friendly staff but the food is expensive! A can soda cost 2.50 but the way they cook and there friendliness is worth the price i paid.. They have a hathroom for customers and a nice size parking lot... I recommend this place to any and everybody!
I seriously wish I can give this place a half of star or no stars at all. When I ordered my pizza and wings online they told me, they dont know anything about the online services. I was shocked, because I had spent $48.88 on pizza and wings that they claim they never received. So my $48 is stuck in limbo until i get my bank to dispute the transaction. I tried calling management and corporate i got no response. Never ever again, will I buy from this place. Ive had better pizza/wings from a place that does honor their customers. Very awful businesse practices.
Stop by here at least once a week for a slice. Employees are friendly and always remember my order. Their pizza is great too! I love the spinach feta with a side of blue cheese.
Ive been a customer to the Elmwood location for years, the food used to be better now it is just okay. I had a complaint about my food and called about it and the service was just terrible. This had happened once before, but I let it slide, but this time I didnt and said I was bringing the food back and wanted a refund. The girl at the counter was so rude and the manager refused to even come speak to me. After they finally gave my money back the girl at the counter started talking about us as we left.I am done with this Just Pizza. Will never order from this location again.
I live right behind this place.The pizza is okay but serious warning their “hot garlic” wings, they’re hot wings with garlic powder tossed on them..... WTF how hard is it to put garlic and hot sauce together. It was GROSS. Going to la nova it’s not even worth going back.
Seriously? I usually never leave reviews but $20+ for a grease crepe is RIDICULOUS. The sites prices are off, the customer service was absolutely TERRIBLE, (the guy acted like I was some idiot over the phone asking if they make NY style pizza. Sorry I asked, it is a specialty pizza in every other pizzeria,so prices are different, he laughed like it was some joke!) Then the pizza gets here, its DISGUSTING, its more grease than sauce and so uneven..and ridiculously salty. This is NOT NY style,cant even fold it ,if you cant make it you probably shouldnt sell it as such. The only decent part was the poor delivery person, who was nice at least, and hopefully got to keep his tip for delivering in the cold. All in all, I would take my business elsewhere if your looking for good pizza.
There pizza just isnt what it used to be. Soggy with thick sliced pepperoni its worse if not fresh. If your into good customer service then look elsewhere. They do have a big variety of pizzas but its a hit or miss here. To each is own I guess!
Website makes it a hastle to order otherwise good pizza. Site allows you to place an online order, first selecting location, then letting you go as far as the checkout screen. Then youre informed the location doesnt process online orders. Dont waste my time 😖
Ive always loved coming here, but you should know your employees are not conforming with DOH guidelines for wearing masks. One employee had hers pulled down around her chin while cashing me out, and there were several completely maskless employees in the store.
Their customer service is bad and disrespectful. I ordered a pizza and some wings. They asked me to wait 30 mins. I did and then they asked me to wait another 15 mins and I did. Then, they asked me to wait another 10 mins and after exactly one hour they said we do not have Wings because order did not go through!!!. Their boss even did not say that she is “sorry”. Will never go there again.
Love spending actual chicken finger prices for popcorn chicken. These are the smallest fingers I’ve seen in my life. Not the first time also, this time I learned my lesson on not ordering here again.
User Rating: 1 out of 5 starsby BuffaloGal 02/11/2011This restaurants food/pizza is OVERRATED, OVERPRICED and the customer service SUCKS!!!As a regular customer, a few weeks ago, I ordered a large pizza. I had a coupon which I was told over the phone would be accepted. When I came into the restaurant to pick it up, the manager told me that it was for another Just Pizza location (which was barely visible on the coupon) and was very rude about it (as if I was trying to get over on him or something!?). He gave me a coupon to save a dollar less than what I would have saved had I used the other coupon (which I thought was stupid and defeated the whole purpose). He seemed like a cheapskate and very rude (espiecially considering the fact that it was a five days before Christmas). I have also seen how phony and mean he is to other customers as well as to his employees. This is the only Just Pizza location Ive ordered food at, so far, that sucks as bad as it does.Trust me, they do not have the best pizza in Buffalo! Last few times I ordered from this location/restaurant my wings and pizza were dry and cold with barely any sauce. Its a shame the customer service cant even make up the difference in the food tasting horrible! I will not go back to this location, even though it is right up the street from me.
Chris: worst customer service over the last two experiences. Made the wrong order for me. the very next time in the same week a guy fake took my order the second time. when i got there the young lady said you come all the time not sure what happen. Wasted my time and my gas. So i guess being a long time customer means nothing to this location.
Delicious, thin crust and some of the most unique pizzas and toppings imaginable. Also, they have around 10 different flavors for the CRUST alone, at no extra charge. Weve never ordered from anywhere else! Note: delivery can take up to an hour.
I loved there food so amazing especially there steak pizza its to die for ..
I just started going back there and the subs seem to be better maybe they changed people making the subs i dont know but much better
Visited here while spending the day in Buffalo before a Sabres game. Saw the place while driving around and seemed like a good place. I was craving some wings so I got the 12 piece. All I can say is that the wings were great, the service was prompt, and would definitely recommend.
We ordered wings and they said that it was going to take an hour and we were ok with that. We came to the store to pick up the wings an hour later they didnt make it. And they asked to wait for another 30mins. First time and will be the last time I order from this store. It doesnt matter how good their wings are, but their customer service suck ass. Its not like 2-3 people worked in the kitchen, there were a bunch of them. And the store wasnt even busy at all. Waste of time and money, do not buy from this store.
I just got off the phone with a female manager that was very disrespectful and treated me like my order was not important at all I was very polite and respectful the whole time and she still proceeded to have an attitude for my question about my order I normally let things go but this situation is uncalled for. If I could speak to someone higher up because Im pretty sure Im not the first person and at the end of the day the more people pushed away like that the more money Just Pizza loses.
My husband and I were in the area because i was competing at the Eat Rite Expo, this was close to our bed and breakfast so thats why we chose it. The food was amazing. Unfortunately the staff and wait time werent as amazing. The wait staff was beyond rude since my husband and I were from out of the area so we needed a minute to decide. It seems to be very popular with the locals so maybe they werent used to people actaully looking at their menu, but we did feel a bit rushed. The only thing that saves this place for me was the food was delicious. Thats why it got 3 starts if I had to rate service alone it would have gotten 1. Have rude front counter staff was aweful and I get you busy but it shouldnt be taken out on thr customer, you chose the service industry so... needless to say if given a choice to return here or try someplace else, Im going to try someplace else.
Friendly staff. Food was good but I like the West Seneca location better as the sub rolls are not as sweet as this location. Won a prize for this location and bought dinner for a lucky lady. Hope she enjoyed it. Thanks.
Great pizza, a little on the pricey side but worth it. Lots of toppings. Ready when they said, and order correctly made.
Asked for a double order of wings (half medium/half honey bbq garlic) got all honey bbq garlic. And wasnt that good. Told the ppl, thats not what I ordered right before I walked out & was told nothing but, sorry! Sorry doesnt give me my medium wings....
One of my favorite pizza places in buffalo always have a variety of slices hot and ready to go and some of the best pizza sauce around always a pleasant experience
I called to place a delivery order like usual everything was fine. 1 1/2 hours later they say I did not in fact even place a order and that my only.option was to wait an additional hour. Good food poor service.
Some days you can get amazing pizza here other days not so great last time I was here Pizza wasnt very cold and they wouldnt warm it up for me. Only other problem here is they dont have soft drink machine you have to buy out of a vending machine $2 for a 20 oz is crazy
So i was on Elmwood on my lunch break with a co worker 5/10/17. We decided to stop and eat at Just Pizza on Elmwood. I really enjoyed the food but the employees are terrible. The heavy set cashier w a lime green hoodie was very rude to us. My co worker asks for napkins another worker threw napkins at her. Sad to say i will never stop by again. I shouldnt be treated so bad at a place im spending my money at. New staff is much needed.
Pizza is continuously undercooked.. Pretty sure the toppings are dumped on the pizza out of a can AFTER the pizza is undercooked. Wings are hit n miss usually dry.. 3 strikes your out. Rather go to 7/11 and save 30 dollars.
No seat for baby in dining area. No changing station in the restroom. Just not baby friendly.Cashier was a little snooty when wife asked for a fork. She said its right there. Cant you see it? Hardly professional.Food however, was excellent. Will order takeout from them but not to sit down with baby.
Ordered meatball parmigiana. Suffice to say it should’ve been called parmigiana with a side of meatballs, because there was more cheese than meatballs. In fact, at one point there was a lump of cheese the size of a meatball. Why so skimpy on the meatballs?Update: literally just saw someone blow her nose on a paper towel then proceeded to touch food with her bare hands. No hand sanitizer and no gloves. Half the workers are wearing gloves and the other half aren’t, but they’re all touching the food with their bare hands.
As of late the speciality chicken wings way over cooked to the point of so dry you can barely pull the meat off the bone. They are so dry it is tasteless and unchewable. Always have to tell them to cook the garlic knott rolls lightly so the bottoms are not burnt black and hard. Same with sub rolls. Have to tell them NOT to toast roll because it is so hard and dry it cracks and flakes off in to pieces. Food used to be excellent. They have lost alot of business to a new pizza place located on the downtown westside area.
I just ordered lemon pepper wings and theyre loaded with salt. Maybe you need to change the seasoning. Ive had lemon pepper wings from other establishments and theyve all had the same consistency with taste; tasting the lemon and pepper. All I injested from these wings was SALT. I wont be ordering them never again.
I love this pizza place so much I routinely cross the border for it. Yeah, you heard that right— I eat international pizza. Always cracks up the border guards: Reason for visiting the United States? Just Pizza Just pizza? Yeah, you can get a pie thats four different pizzas in one! Enjoy your visitYeah, get the All World, either version one or version two.
Love Just Pizza!!!!!!Great Pizza, Ive had so many of their pizzas they have 75 varieties. Love the Wings. Subs, salads, and dinners are awesome. They also have delicious desserts.
I ordered a single order of honey mustard wings, 5 of them were good and 5 were beyond burnt. I called the location on elmwood and they said they couldnt do anything about it that I would have to call the corporate office. So I called and the coorprate office said the elmwood location tried to reach out to me and even redeliverie the order. This is a lie as I dont have no missed calls and I was home all night theyve never attempted it at all. The manager from elmwood had a attitude the whole time and I feel she just lied to the corporate office. I did ask for the wings extra crispy not burnt! Corporate office said how is that we put them all on at the same time thats not how we do buisness. I still have the wing in my possession and they still refuse to justify the situation. So in reality I paid $13 for 5 wings!! Awful customer service. I do not recommend the elmwood location.
MY FAVORITE GO TO SPOT. I ALWAYS ORDER A LARGE PIZZA HALF PEP AND HALF PHILLY STEAK WITH HONEY CARLIC SPEAD ON MY CRUST. 20 HONEY BBQ WINGS XTRA CRISPY. THEY MAKE IT THE BEST.
My family order food from this place just pizza at least two to three times a week spending hundreds of dollars on their food its usually very delicious the service is usually wonderful but last night we ordered chicken wings to sobs and a taco the chicken wings we pay extra for because we get them done a certain way every single time they brought the wrong chicken wings we called they said they would bring another order to us 3 hours went by my husband said out there waiting for them to come they never came so we call today the girls Shannon who claims shes the manager on duty answers the phone my husband tells her what happened she says with a nasty attitude of course because you cant get nothing else out of the young girls nowadays oh well I wasnt there last night so I really cant do anything about it and the off is closed so I can give you the number if you want to call but its closed no I dont want to phone number I want to speak to the manager well he its his day off I dont give a f*** if its his day off contact the manager because you guys owe me money or food or with her nasty ass attitude what am I supposed to say or think so now because you werent there yesterday I get screwed out of my money and or my food that I paid for with my hard-earned money that we work for? Shannon the manager on duty then precedes to say I dont know what to tell you I wasnt there last night do you want the number or not thats what she says so they just lost a couple hundred dollars a week...we will be in there tomorrow for our money and never get our or our families business again. Shannon completely turned us off to their once and usually wonderful service. Thanks Shannon!!! We would have been happy to provide her the with the wings we didnt eat and the receipt . Either getting our food or money we ALREADY SPENT. Thanks again!!
Got two slices cheese and pep and a steak slice, both were old and cold! Crust was hard. Asked for pizza sauce on the size, had no flavor to it. Smh! Only given one star cause I have to, truthfully 0stars.
Used to get pizza here all the time when I lived closer to it and it was always good. Is it the best pizza in Buffalo? No, but they are going against a lot of competition. Prices are fair for what it is.
Good pizza, at least coming from someone who lives in Seattle. They have pizza by the slice instead of personal size pizza. I got a chicken, broccoli cheddar slice that was so good. And a pepperoni mushroom slice that wasnt so good.
Staff are not friendly, and sometimes rude. That’s unfortunate! There are so many of better pizzeria all over the town, where you can get a better customer service. Cheers
Never eat there but wings are delicious 😋 😜
I didnt order today. But I have ordered and I liked it. Great pizza and wings.
Got 20 wings, there awesome! Nice & fresh but bbq,is not so good.pizza thumbs down.🥺on main street..a nasty customer service...
Came to Just Pizza &Wing Co to grab a couple slices of pizza and wings for lunch thinking it would be a quick grab and go. I waited 30 min and asked a couple times about my order. The third time I asked to speak to a manager and was disregard at first then was told I could either take a liter of soda or a discount on a future order. I will not be recommending or returning when I am in the area.
Pizza is awesome... subs are awesome... but wait time is unbelievable! And the last time I ordered a tuna sub for delivery... I received my sub like it was thrown in many directions when I unwrapped it.... seriously.😐
Came up home for my little brother funeral but before I left I bought a taco pizza to go back with to Harrisburg PA. I got a few people from Harrisburg hooked on Just Pizza. Always love my buff food.
Pizza is good and I love their chicken tenders but they wont let you purchase just the chicken tenders have to get it with fries and its overpriced in my opinion. Not the friendliest staff either.
Good food
Happy Valentine’s Day but guess it doesn’t matter to whoever is at the front desk. I said hello to them and hello and no thank you at all! Place isn’t what it used to be and the slices were soggy but maybe it was just that batch idk. Save your money and don’t ruin your lunch break.
We ordered our food at 7:00pm and we’ve been waiting 2 hours for our food. It’s ridiculous that when we call and someone says oh we’re waiting for someone to come grab it. Terrible service and terrible people. Learn how to communicate with the customers.
Drove All the way From North Carolina to eat Buffalos Best and as always they didn’t let us Down !! They showed Amazing Love and made a memorable experience for me and my family !!!! ❤️❤️❤️❤️❤️ when you’re in the 716 make this a must stop !
The Cheese Pizza is on point! I can only imagine how good the other slices would be... Thats if I ate meat. :)
Kinda expensive. Spent $50some on a L pizza, wings, a 2 Liter & some mozzarella sticks. But it was absolutely worth it. Everything was freshly made and to perfection
I ordered online tonight and the system gave me a message that there was an error and I wouldn’t be charged. Seconds later I got a notification from my credit card that I was charged the amount of my order. When I called the restaurant the person I talked to said there was nothing he could do to help me and I would have to call the office in the morning. So now I’m at work with no food, and down almost $27. I work at a local Hotel and will certainly not be recommending this restaurant to our customers from now on.
A little pricey but the pizza is always good and the wings are almost always good. Char BBQ wings is definitely the way to go but you cant go wrong with hot but I dont think the hot wings are very hot.
Theyre untruthful about waiting time when you call in a order.It took over a hour to get my order. I was told that my order will be ready in a half hour.when I got there and asked for my order,...It wasnt ready,they take your money before the food is ready, therefore you are forced to wait... thinking its about ready, only to find out that they started cooking your order when you asked for it.deceitful!! unfriendly cashiers when you question about your order. Im DONE!!👿👿👿
Good food and a good crew! The boss is really friendly and a great sense of humor.
If your getting just pizza this is the best one and the BBQ honey crust is 🔥
Service great as well as the pizza
Terrible. Large size pizza 🍕 is small. Had little flavor to it.
After so many orders now the staff is like family great food great service thanks Rudy Jr. for putting love into every pie!
Pizza is so good. But it is a bit pricey. That is the whole reason I gave four. I think they should have good lunch combo deals.
They are consistent. You always get the same good quality food. The customer service is usually good. When you go in to grab a slice its always acceptably fresh.
Worst place to order from I asked for a chopped steak sub they sent a sub with a big piece of steaks ems first the rude as lady told me thats what o asked for and I told her no I didnt and she didnt put it in the computer right they said they would since me another I told them because they were rude and I thought they were going to spit on my sub so I didnt want it they told me I could not get my money back I had to get the other sub so they can keep they funky ass 8 dollars for that half of sub ..... posted picture of it at top
Some times the food is prepared hot, well and on time, but most of the time the employees are miserable, my food is not prepared on time (always waiting at least 10 minutes) and it’s often wrong. So inconsistent and annoying.
Rude customer service, delay your order and hang up on you when you call and ask questions about your order. By the time you get your order, the food is cold. Would not recommend for a delivery at all.
Most unprofessional place I’ve ever ordered from. I ordered 10 chicken fingers and fries. They only received 6 chicken fingers when I called back another employee in the background is saying I’m probably lying. Save your money !!!
I love they are really accommodating to my moms dietary restrictions. Food is always great and the wait time is reasonable.
I go there for the cheese and pepperoni slices and the food is most excellent and prices are decent
I love their pizza the guy that answers the phone is patient kind n funny keep him!!
I dont leave reveiws usually but really? I.order tray and 50. Not only do they not have party pizza .give me 2 larges my 50 wings was 43 wings and 7legs if that. I will not be back to.this location
They changed something a few months ago. Pizza is always extremely greasy, and the crust is always soggy and the toppings just slide right off no matter what. Whatever you guys changed, change it back, your quality has been going down hill since you changed your recipes.
Service leaves something to be desired. The food was okay but Ive always known them to have some of the best pizza around.
I really enjoyed their pizza. My fav part is the crunchy crust. Delicious!!
Pizza decent.Seem like every time I go to this location their counter staff just seem yuck.Might be me but the vibe of some people just feel evil.I like Delaware ave better.
HORRIBLE I just placed an order online they charged my card twice but says they never received my order and I cant get a Refund until Monday and today is friday!!! Beyond pissed they took over $100 out my account and I have NO food. NEVER ORDER FROM HERE
Great pizza awesome attitudes love it 🍕🍽
Horrible girl says it’s gonna be 30 minutes was over an hour had to get my money back because I was gonna dine in and didn’t have time to eat after waiting over an hour didn’t even apologize just made every excuse not very good business etiquette
The wings decent but this is the 2nd steak hoogie I got and it sucks AND THE CUSTOMER SERVICE WAS HORRIBLE!!!! VERY RUDE PROBABLY GOT MY ORDER WRONG ON PURPOSE. This used to be one of my favorite places
I have no pics for this place cause I always eat all my pizza. Food is delish!
This has been.my go to pizza place for 15 years. The food is always good and the service has improved over the years.
I got a bacon cheeseburger sub and another sub with sausage and cheese, bacon was crispy and delicious, sausage was also amazing, spicy but not too spicy! My food was delicious!
Theres a nasty dirty girl name Jamie CARTER thar works there at home she has bed bugs and cochroaches which Im sure she bringing in there, shes admitted to spitting into food. I could no longer keep that to myself, STAY FAR AWAY
Pizza is really good! Prices are a tad high for the amount of food, but other than that Im always happy with their pizza, especially the Popeye specialty pizza!
Really good. Buffalo style but lighter. I always eat like 4 or 5 squares and could probably throw down more.
Love their steak Pizza its a little pricier than the average Pizza sometimes you got to pamper yourself
Ordered from childrens hospital today pizza usually good it was crappy,way to much sauce in middle had a couple green olives on it which i didnt order on it,burned crust,no flavor,but chicken taco was decent
Rude service from the ladies at the front counter. I understand its Sunday nite and your working, but if you dont want to work....go home!
An overpriced soggy pizza with more green pepper and tomato than steak or flavor. The pizza nobody tries to recreate. As a chef I would never have served this.
Total reviews rating 3.8
199 Reviews for Just Pizza & Wing Co. 2023:
Review №1
2022-06-25Man this pizza was so 🔥🔥🔥. Second time Ive ever ate NY pizza Im my life in first was at Famiglia in Manhattan. This was better than that. Blessings to the crew and the sister that recommended it. Salute 🍕🤙🤙😋😘
Review №2
2021-06-19Delicious! The person who took our order was patient and assisted us in making our choices. We ordered a Large Hollywood, all the meats, and a medium Chef salad. I almost ordered the large salad but changed it in the last minute. Im so glad I did, the salad is huge! The pizza had plenty of toppings with lots of cheese. The crust is airy and crispy, cant go wrong with this pizza. They gave us everything we needed to eat at their outside dining table, and even checked on us. This meal was just what we wanted after touring Niagara Falls for the day. 1 large pizza and 1 medium chef salad fed 5 adults well, with plenty of salad leftover. You will not walk away hungry.
Review №3
2022-06-20Fantastic pizza and experience! I’d give ten stars if I could. A big thank you to the Good Samaritan who brought them my phone I had dropped in the parking lot, as well. And a big thanks to the staff for the great experience while visiting your wonderful city! Will definitely go again.
Review №4
2021-10-22Ordered a sheet and fifty wings for my sons Birthday. I ordered in advance for a 6pm pick-up. Very pleased with the food and the service!
Review №5
2022-06-10Pure in simple dont waste your money. Last 3 times I went in for a pickup I waited 20+ mins past when they said they would be done. Pizza isnt that good. Over priced and should not be considered a buffalo pizza joint. Will never eat there again
Review №6
2022-04-20Always has slices available! I actually go here quite a bit, usually to stop in for slices and the food never disappoints. Not too bad priced for a slice either, around $3.50
Review №7
2022-03-26Great food, if you got four hours to wait for it. Dont listen to the apps. Its at least an hour past what they say its going to be. I legit heard the employee say in the back that it wasnt ready yet then tell me on the phone it should be there any minute.
Review №8
2022-06-25Excellent food, prepared as per your request. The subs are fresh and full of flavor. The choices of sauce for the wings is huge
Review №9
2022-06-26Just like every where they cant find help. The few people working? They were working their buttons off. However the fries and wings were excellent.
Review №10
2020-06-15This place is awesome... Locals come in and out nonstop. The PIZZA was the best... And wings kicked a$$... Go here and live life... Take it from a retired Navy Sailor that bump into this place by accident.