Kevin & Richard Plumbing & Heating Supplies in Brooklyn
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Brooklyn, Kings County, New York, US
Site: http://www.kevinrichardplumbing....
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
This business is good because of the 24 hr service..I purchased a part on the 03/03/19 and i installed it on 03/12/19 and it was defective .I took it back on 3/12/19 for a replacement and i was told that i will get the replacement on 3/15/19 and up to this day 3/22/19 i cant have it. The person i dealt with is not there , i have been calling since friday and i cant get him. Now the reciept says NO REFUND or EXCHANGE after 30 days .I want my money back or i want a store credit . This is so ridiculous.The person clearly tell me they cant give ke back my money and it didnt reach 30 days .Its not my fault if the part is defective .
Horible service when it comes to return an item, a bunch of liers coordinate by the top ppl. acting as they dont know you , never met, They treat you as a tief, making you wait as hell, and charge you a ret$$ even same day. in other words dont even try to return an item.... very not nice, we had a BAAAD EXPERIENCE !!!!!!!! Were not the first one to write negetive
Saved me at 2am! First stop to make if it’s the middle of the night and you have an emergency. I had a leak in my bathtub and it got worse around 1:30 in the morning. It literally woke me out my sleep, It literally sounded like I left the water running completely open. I shut off the main valve but didn’t want to leave it off since I had to take a shower for work. I googled 24 hour plumbing supply and they came up. I called places closer to me with no answer. I called them and they answered the phone immediately and even gave me advice on what to do. I am far from a plumber and assumed all plumbing parts are the same. I removed the valve and took it to them. They had 2 guys there who where great. They looked at it for a second and immediately knew exactly what I needed. If your ever in a bind I wouldn’t waste my time with other places. This should be your first call.
Good service have a lot of parts in stock the rep on the phone asked me to send over a picture of the part I was looking for called back in a few minutes and told me they had itWhen it came to pricing supply and demand this place is over priced by more then double but what can you say it’s open 24hrs and they have what you need
Total reviews rating 4.3
118 Reviews for Kevin & Richard Plumbing & Heating Supplies 2023:
Review №1
2022-04-21Staff very knowledgeable and they have a wide variety of fittings/supplies and hard to find thongs they have it
Review №2
2022-01-23Kevin & Richard has saved the day time after time at very odd hours. I have had to buy parts at 11pm and go to Harrisburg PA and rescue a family from a flood
Review №3
2022-01-17Amazing service and excellence with service. I did not get the names of thoae who helped this evening, but they were amazing!
Review №4
2021-01-17I dont know who the guy is that answers the phone but he has a big attitude problem. He was disgusting and nasty screaming at the top of his lungs instead of answering a simple question like since covid-19 are they still open 24hrs and offering in store shopping. Whoever owns this place I hope you fix this or fire him.
Review №5
2017-07-02I shopped at K & R several times in the last 3 years. First, they are open 24/7. Just to know that one can go there any time and very experienced staff is serving customers is amazing for ones peace of mind. With all the things one has to worry about having a reliable supply house within a driving range is not one of them.The pricing is very competitive.
Review №6
2021-01-11Very unorganized. Employees runing like chickens with their head cut off. Long waits. 2-3 employees servicing the same customer because they dont seem to know anything , while line gets longer and longer.
Review №7
2021-11-0124hrs open and they got everything. Nobody working there have a bad attitude.
Review №8
2021-11-25They are there wen you need something price is high but theyre convenient
Review №9
2021-10-24Horrible service called requesting an item. They said they had in store got there and they said we sold it we have no more...
Review №10
2019-02-17I go to this place often.Decent experience most of the time,this time they guy who served me was rude actually really rude he had no clue plumbing or he made himself he gave me wrong sizes on purpose. A visit that should take 5 min took 1 hour.Dont know why they have sucha worker there.