Delivery
Yes
Key Food Supermarkets in Jackson Heights
Categories
Location on the map
Jackson Heights, Queens County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Recycling
Glass bottles
Yes
Metal cans
Yes
Payments
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 718-457-3505
Site: https://keyfoodstores.keyfood.co...
Site: https://keyfoodstores.keyfood.co...
Opening hours
- Monday:7AM–11PM
- Tuesday:7AM–11PM
- Wednesday:7AM–11PM
- Thursday:7AM–11PM
- Friday:7AM–11PM
- Saturday:7AM–11PM
- Sunday:7AM–11PM
Key Food Supermarkets in other cities:
Comments (139)
This place is good but the staffs are very rude. This is our go to place for grocery as it is convenient for us. But will never go back there again. We went there today to buy water, we were supposed to buy 1 gallon water which we always do, but unfortunately they dont have stocks. We opted to buy 2 packs of water (containing 24pcs each.) We went to the register and the cashier told us you can only buy 1. There was a sign in front the counter saying limit 2 packs per customer. But the very rude and aggressive cashier, yelled and said, YOU DIDNT BOUGHT MUCH ON THIS STORE SO YOU ARE ONLY ALLOWED TO BUY 1 PACK! Then she noticed I was carrying an empty water gallon container, she then touched my container and keeps on saying they dont have stocks which I told her I knew it already thats why were buying the packs only. I told her that there was a clear sign in front of the counter that each customer can buy 2 packs of water. I wont be greedy if they would only allow 1 pack per customer, I will understand considering lots of people are panic buying, but the audacity of that staff to tell me that that rule doesnt apply to us because we only bought water, breads, and 2 packs of ground pork is not enough and we should buy more so that we can get 2 packs of water is overboard. She also speaks Spanish (which btw we cant understand) in a very rude manner while everyone else understood what shes saying and purposely embarrassed us to other customers. We didnt do any panic buying, we are buying basic stuffs. If you do have that protocol in your store that we should reach a minimum order before purchasing water, please be clear on that.
Good store! The staff is really helpful and hardworking.
I went to this supermarket tonite and at the entrance door I was asked to literally empty my whole handbag and checked it in .. I explained to the doorman that I’m carrying my handbag and my personal stuffs such as my wallet , phone , keys , headphones etc , is not like my handbag was huge or anything but this man was just so rude and pretty much just told me that i need to check in my bag anyways .. I requested to speak with the manager named Jesus Martinez but conveniently he wasn’t there .. if you plan go to this supermarket make sure you bring the smallest purse or handbag you have , otherwise you will prob have an awful experience like the one I just experienced .. this doorman has ZERO customer service skills, he even told me to go and complaint to the supermarket OWNERS ..
Every time I go here, I can find most of what I need which is the only good part; the service and the attitudes of the employees is so bad! 90% of the women and 50% of the men that work here are extremely rude! Its disgusting. From throwing my items almost breaking them, no hello, no thank you, no words exchanged, attitude & refusing to take you if you have 12 items in the 10 items or less aisle. They are also selective to who they offer delivery to if you spend over $50. You have to be older and being spanish speaking helps your chances. Ive had to carry half, then come back for the rest. With a bad back. Horrible customer service & no training. So rude. I only go here if I have to. I dread going here and I hate giving them business.
Try to go before 5 pm or after 9 pm. Good variety of items, produce and meat. Can always get the staples and their prices are average or slightly above. But some of the checkout people seem rude; they dont say hello or even look at you, especially if you dont speak Spanish. Maybe English is not their native tongue so they are less comfortable speaking English, but its really not hard to learn a few pleasantries in another language. They need more baggers, especially now that people have to bring their own bags and the checkout girls cant communicate.
This neighborhood Key Food is going through a renovation to upgrade the store. New deli section look great. New lighting and a cleaner fresh produce section. Outside is also getting a face left. Their small parking lot remind the same.
Always has been awful and little has changed. I have seen lots of rancid food there and they are famous for selling spoiled meat. They close at 1AM instead of remaining 24 hours like they had been for the past decade. This seems rlespecially cruel considering how many of their customers work late night shifts. Recently, they have started price gouging and have been prosecuted by the State of NY. Only lovers would use a pandemic to mistreat their customers. Nice going Key Food.
This store could be great, but is poorly managed. Never, ever, buy anything frozen. I have purchased things that when unpacked appear to have been thawed and refrozen. When I took it back it was always a story, and I got my money back. But the point is, this should not happen every time you buy something frozen. I bought Jamaican Patties (I know..) and when opened they were frozen together and had mold on them..and with 9 months left on the expiration date. If you really pay attention you can see the cardboard packages are warped, a sure sign the product has melted. If you shake plastic packaged frozen corn, peas, beans, it is one big lump. Frozen vegetables should be loose in the package. You buy ice cream and when you open it all the chocolate chunks or caramel has melted into a grey looking substance. Again, the product thawed. Its absolutely pathetic that this store is allowed to even operate with this reckless disregard for food safety. But, its probably because the stock personnel have more time to gossip and chase the chicas around then they have to put things away. Watch your back when these clowns are stocking the shelves and running around with their hand trucks. I have shopped here since 2014 as it is convenient and it has gone from marginal, when it was Food City, to okay now that Key Food has taken it over. It looks like they are trying to remodel, but poor management and knucklehead stock boys will continue to drive them to ruin. They do have a good selection of items which is why I give it two stars, but the fact that you cant trust their frozen food is a big problem. Almost as big as the fact that they just dont seem care...
Loving the new renovation. Thankful that the beer selection has improved but it could get much better. More basic crafty, microbrews please! Even some Six Point, Bronx Brewery, that kind of thing...
Amazing service, very attentive, amazing food, amazing vegetables, great products, best prices in the area, best supermarket in all of East Elmhurst
I bought over 250$ worth of goods here, and most of the things expired the same week. I lost the receipt since almost no one returns food or not as common. I spoke to the manager and she wasnt very helpful. also along side a staff in their was actually not as bright saying you could eat meat from over a year old if you keep in the fridge and avoid the date of expiration. No help! Avoid shopping here.
Unique selection of moderate to inexpensive items. Great selection and high quality products. The staff are amazing with outstanding customer services. Every visit is pleasant.
I wont be returning I spent $136 and went to exchange a pack of cookies that I had previously purchased that was open when I got to the house, apparently I took to long to bring it back 3weeks so the lady at the CS refused to exchange it you should of called I was told...Not Again.
This key foods rejects people at the door if they dont have gloves. However, they dont have a sign saying this, so you can easily wait 40 minutes in line outside only to get rejected at the door.
Everything is overpriced, produce is disgusting, and male employees kept staring at my daughter and said very explicit things about her in Spanish. If you have a daughter from age 9-16, dont let them go to that store alone. My 15 year old daughter was grabbed by a male employee last year, by her bra strap. He accused of her of shoplifting. She had a receipt for one yogurt she bought and he threatened to call the cops.
This keyfood is huge youll find everything you need affordable reasonable prices on food and house products. What I like about this keyfood is it has self checkout machines if lines are to long go checkout your food on your own very efficient.
I am so happy that there is one Key Food left in the area. Sometimes I have to go really far to find a Key Food. The one in the corner of my house is gone and I miss it so much.
Fair & competitive prices, fresh fruits and vegetables lean cuts of beef, poultry, and fish. Friendly and helpful staff. Theyre open 24 hours thats definitely a plus. .... JM.
I love this store. The staff is very nice always willing to help. The prices are also very good. I will always be shopping here!
This market was a done deal before. They had the right food and drink on hand always. They recently remodeled and upped their game bigtime. They have the best supermarket in the area and they got tough competition.
Its good
Its a amazing store. Lots of veraiety goods to choose. Price reasonable depends on whats you looking for. They have weekly promotion & selected products have very bargain price.
The staff was super nice and sweet! The management was great I accidentally spilled something, and they were super sweet and nice about the situation. I will be going back!
Last night around 1:00 this guy was trying to get money to park my car so I can shop inside. I called a cop freind of mine. He said that it didnt sound legal. Going to look into it myself Furthur. I think there is some stuff thats pretty shadey going on.
It got almost everything but the lay out by region/country/brand makes it confusing. I wanted some American well known spices brand and had to walk the entire place in order to find it.
Today it was a quick check out , sometimes the lines are real long because there isnt enough cashiers
I went this afternoon. Good selection of food, good prices, no lines and they still give free plastic bags.
Bad i went a basket to put my food there is was dirty as always. I th old yThe manager he just look at me no coment on what i tOld him about the basket and carts been dirty.
This place has improved inside the store ia more spacious ans looks better the parking situation is still not very good. I would recommend parking on streets.
Great place to shop. Great Spanish take out steam table. Prices very affordable.
It is neat and organized. I was able to find what I needed. However getting things from the very top shelf was a little bit hard.
Nice staff. But be sure to check the prices during check out, constant habit of $3.99 in the aisle and $100.00 at the register.
Good bargains sometimes. Moderate pricing. Specials on or after Tuesday nights. Weekday shopping in the evening is more economical.
Good or bad, just we still buying because we need to survive. At less I have one close to my house.
They sell watermelons the are allspoild from insideAmong other fruits it the 3 time the i got a bad watermelons 🍉
Was packed due to the incoming storm but lines went fast. Always my go to spot.
Key Food appears to have particular foods that I cannot find in my nearby food market- so I walk a little farther. Thats a good thing.
Good spot to shop.. good supermarket.. has parking lot.. for free.. on northern blvd.. the q66 bus passes through
Clean store, and all you need is available.
I would never shop here again. The people that work there were unfriendly and cold towards me.
Great place always find what Im looking for
Prices have gotten out of control ,and some of the staff are rude and not helpful.
Key food is great, the price is rightFriendly staff, I been there twiceAnd will not change it for any other
Great place to shop in the early morning good produce a lot of wonderful deals
Good local market. Fresh produce. Will stocked
Its my favorite. Very organized, you find what you need
Very good place, every thing fresh.
Bought chicken pieces there. When I got home and opened it some pieces had dirt in them., gross. Beware of meats and overpriced items.
Very polite clean. There some construction going for the new expansion.
What are your new hours? Are there specific senior hours? What is the least busy times and days to shop?
Latino orientated supermarket. It is being renovated and is beginning to look very spiffy.
Good place for hot pizza and Spanish food and also groceries
Large variety and great customer service
Quick customer service and express lane was easy.
Good supermarket, we find what we need 👍
Service and variety its awesome.
Grossly overpriced groceries and produce. I would not trust the quality of the meat or poultry.
They redoing the aisles wider and it looks very clean and organize
A huge newly renovated store, where you can get everything.
Worst place ever. They selling old stank meat.
Was supplied even during the pandemic worst times.
Beautiful and clean. Everyone in masks
No issues so far
The food looks good
Good place to find peruvian products 👍👍
Good experience. Had most of what I wanted.
Great selection good prices!
They have to stop selling expired products
Equipment Improvement. Workers still the problem. No manners.
Great curteous cashiers
Great place to do some shopping.
I waited forever to find out the system down.
Its has gotten better.
Well renovated supermarket.
Carried all the items that I shopped for.
Fantastic, clean, new layout
The best
Cant say anything good.
The best
Need more cashiers
Very good experience
Loved it
Ok.
No big deal
Very much improved!!!!!
Good
Excellent
Great service
Excellent
Mediocre fruits and vegetables
Nice service
It the Key to finding the Food you need or want
This supermarket has poor customer service, the cashiers do not want to help you or pack, before you could accumulate points for your purchases now they do not offer any incentive for buying 400 usd 500 you do not accumulate points. As in other supermarkets in the area that do have this type of incentive.
Thank you very much to key food quie. I donate almost 200 cakes in addition to ham, salami cheeses and bottles of water. Thanks to MG SR JESUS AND MR EDDI MANAGER OF DELICATESSEN that great gesture of humanity sso was today 5 of. May 2020 in the midst of this crisisAnd the most beautiful thing about these people was that we went to set prices and Mr. Eddi and Mr. Jesus came out to donate things THOUSAND THANKS FOR MAKING HAPPY TO MANY PEOPLE WHO ALTHOUGH THEY DONT BELIEVE IT DOESNT REACH THEM TO EAT HERE NY 💓
I have always made my purchase is good and in normal times they have a good assortmentToday I was making line at 6:45 am one to two customers entered the door at 7:45 am, I do not know why the man at the door let 10 customers pass including me at the same time which caused anguish among ourselves colliding us at trying to keep a prudent distance, which was NOT possible from that moment on, many people began to be seen in all the departments.Social Distance is not savedPlease have discipline in this we all want to go shopping and not get cold outside but not at the cost of our and health
Well, there I have bought my market for the house for 22 years and if there is any Central American Colombian Mexican product etc and some product from Guatemala and if one asks to bring it they bring it
Hello ..... the cashier was very attentive ... prompt attention, great promotions ...
The variety of products is excellent and the physical space in the corridors is very clean ... improve some prices
Ami gista buy in this place there is everything I need for my daily menu
Really, in these moments of crisis, this brand was always well stocked, I really found everything I needed 😍❤
Prices are more than very high .. they take advantage of the situation and their prices are very very high ... shame they take advantage of the situation
4 stars, the only bad thing is that they do not control the amount of people that must enter and people do not respect the distance.
Good service and they have self-pay ATMs
The key food the person who works there are very accommodating and the owners too
Everything is very expensive, compared to the supermarkets in the area.
Large very spacious and very easy to find the products
You find everything you are looking for always excellent
Chevere ..bacanal..encounter of everything and good prices ... my super favorite
The best supermarket in the world, nothing more to say
You find everything you are looking for and there are many discounts
It is a place where you dont know how many things you want to buy.
The prices are very high
They are very nice to serve people ... 😊
Diversity of products, reasonable prices. Good attention.
All kinds of products and cold food. And pizzeria inside
The supermarket is very good
Very good attention
Good place to market ...
I recomend it to you.
Excellent treatment THANK YOU 10
Big everything you need.
Barato y de buena calidad
Excellent tend to everything
Excelente
Excelente
Good prices.
Excellent
Good prices
Excelente.
Total reviews rating 4.2
139 Reviews for Key Food Supermarkets 2023:
Review №1
2022-06-25Lot of variety and quality one can have. Price is moderate. Product quality is standard. Most of the products are within budget range. Allow lots of government authorized package card. Overall good.
Review №2
2022-06-17This place is ok. they improve a lot. But the Dominican guy that is in the cold cuts section. Has no idea of what is good costumer service, he is really mean, unprofessional and is slower than a turtle. He shouldn’t be in the counter. He should be in the basement
Review №3
2022-07-03The place has almost everything I need, what I don’t like is the lack of cashiers, most times there’s only 1, there are 2 self serve counters, being a senior citizen I am not good at using it.i wish the store carry more Asian condiments, noodles, sauces!!!
Review №4
2022-05-28Good store and friendly clerks. I just wish they would carry Egg Matzo which they dont.
Review №5
2017-11-12Well assortment of products all around the store, specially latinamerican products, although everything is overpriced, and cashiers are rude dont even greet the costumer they talk between each other. Very unprofessional.
Review №6
2020-10-02Great prices, amazing variety of products all ove the world.Dairy , frozen are big isles
Review №7
2021-07-16I prefer your shop than the one along 90th St near the subway station because your store is way cleaner & more organized & equipped with self check out counter. Likewise, your staff are friendlier unlike the other store. The only thing is that I hope you offer more variety of breads because I noticed you do not sell the same handmade breads (padinha & bagels) which are really good & affordable (3 for $1 for the bagels) & only sold on your other store. Other than that, I like to shop here but I cannot on a regular basis because it is quite far from my place but I do drop by here when opportunity allows.
Review №8
2020-08-27Great selection and pricing...Good service and also good social distancing!!!
Review №9
2022-06-07All you need for your kitchen is here... and the BBQ for your summer long
Review №10
2021-10-08I live near by this store n I do shoppin twice a week in this keyfood..n two days go I buy mayonnaise.n today Juss saw the date was expired.i been ther to change but they ask me the receipt.which I don’t hav..I never thought they sell expired stuff too..so be careful guys. check the date before you buy any thing.