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KFC in Levittown
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Location on the map
Levittown, Nassau County, New York, US
Payments
Phone: +1 516-735-3508
Site: https://locations.kfc.com/ny/lev...
Site: https://locations.kfc.com/ny/lev...
Opening hours
- Monday:10:30AM–11PM
- Tuesday:10:30AM–11PM
- Wednesday:10:30AM–11PM
- Thursday:10:30AM–11PM
- Friday:10:30AM–12AM
- Saturday:10:30AM–12AM
- Sunday:10:30AM–11PM
KFC in other cities:
Comments (199)
You walk in and the people at the register are very helpful. I did not know how to put a meal together for my son who is 7 and they let me alter the kids meal which was awesome on their part and they were very very patient. They actually wanted to help you and serve you. That was awesome
Tried the new spicy chicken sandwich. It was pretty good, would order again. Counter person was friendly and getting condiments was better than usual!
Terrible. Their chicken had the smell of a poultry farm. I ordered a 12 piece bucket and there were 3 pieces that smelled like that. I never give reviews bad or good but this one was a special kind of bad.I do t know if that branch is doing something wrong or the whole company but that smell was disgusting and I’m never stepping into a KFC ever again.I wanna sue them for serving us chicken with that smell.
Worst customer Services.They not only messed up my order, half of our order was also missing. After messing up the started arguing on ph that you ordered incorrectly. I was asking them i want to speak to a manager. The supervisor on duty was not ready to hear me out n hung up on me repeatedly I was very disappointed. This is not how you treat customers. They really need training. Or they should be replaced with other employees. This is not ethical! This location sucks! And in desperate need of good management. I will never visit kfc again.
Went here after a long hiatus from fast food chicken joints. Tried their new chicken wings which were terrible. Their previous hot wings were much better in comparison. This new menu item was a over breaded chicken wings coated in sauce. It was more a soggy battered chicken. Will definitely not get this again.As all over their stores have undergone a make over, the prices have increased to help pay for the make over. Many of their food deals are gone and the value meals are really not value priced.They did away with the 6 piece chicken only deal, its now about $13.00 for it.While the staff is good and the decor well maintained, you get a better deal from Popeyes if you dont mind the drive.
Worst customer Services. The cashier and supervisor was so rude. I ordered a chicken sandwich meal for $6.99 with a single drum on the side. They messed up my order. After messing up the cashier started arguing that you ordered incorrectly. I was asking them i want to speak to a manager. But the cashier was misbehaving, she was continuously saying you are wrong. Why did you made a wrong order. The supervisor on duty and cashier both were bot answering to whatever i was saying. I asked them the size of drink. They ignored me. No one has ever insulted me like the kfc employees did. I was very disappointed. This is not how you treat customers. They really need training. Or they should be replaced with other employees. Yelling at customers is not ethical ! I will never visit kfc again.
The girl at the front counter with glasses who claims shes the manager named Juana as per our receipt needs to get herself trained again. She talked to my wife and I with disrespect. My wife and I were inside deciding what to order and she was disturbed by us not ordering at the crack of her whip. Then after ordering she tells us she out of extra crispy and if we would like original. I had someone outside in the car I had to ask if she would prefer it. After I reentered, I was speaking with my wife and she starts interrupting, I told her to wait as Im talking to my wife. She got upset and said if I would prefer my money back. I ask her if she had a problem? She then again tells me what I perfer or a refund. I requested a manager and she tells me shes the manger. WOW. We took our order and left and will never return again. I write this review and hope KFC headquarters reads this and straightens this person out.
This was my first time coming to KFC in a long time. The staff was super friendly and helpful. I wanted to get an 8 piece, but the lady suggested that I get the $20 fill up because you get the same amount of chicken with an extra side for less money. She did not have to tell me that, but I am glad she did. She went above and beyond to ensure that I was cared for. The food was fresh, tasty, and exactly what I was craving. I would recommend this restaurant.
Always closes earlier, never has any food... wings, no we out, tenders... no we out...
I recently ordered a 4 piece chicken combo meal,Aug. 17,2020 at around 7:30pm. i asked the operator if i can do two thighs and two breasts. he said yes but there will be a $1.39 extra charge or something around that price. so me and my wife said yes because we were gonna share it. when we got home we saw that one of the thighs was the size of a CHICKEN WING! we felt cheated, it may not be the operators fault but that was unacceptable.
I stumbled on this store because Zorns was packed and I was in the mood for chicken. I havent been a fan of KFC for years but I figured with all the advertisement lately, Ill give them a shot. It was a great move. Chicken was truly tender and juicy. I had the 2 piece original, all white meat. Full size breast, not like they use to split them and a nice wing. Mashed with gravy was hot and tasty and enjoyable. Biscuit actually lighter and fluffier then Popeyes. I will use them again, for sure.
Havent really had an issue, standard KFCThe fries were fresh at least
Good KFC but drive through needs to be better marked.While I was there several cars wandered around parking lot looking for it. One even drove out of lot before coming back to locate drive through..
Good hot food just like.i want it and the young lady on the front counter was amazing. Quick bite needed stop by nice location
It was a very good chicken
Tobi and Dave are the best! Fast, efficient service with a side of awesome personality! Plus, the chicken sandwiches and mashed potato bowls are delicious 😋
Crispy chickens werent crispy at all. They were all so soggy and too salty. There was too much oil on all over the chicken which means they didnt drip oil for enough period of time. The biscuits were also terribly soggy and I could taste raw flour from my first bite. I would never try KFC again.
Twice Ive come here during regular business hours only to discover after awkwardly talking to the drive through order system that they were closed. I understand not being open during a pandemic but would it have been that hard to put a Closed sign on the door? Or at least take down the signs saying you have to wear a mask inside that would imply they were open despite covid? Its especially bad because in my experience their drive through staff doesnt closely monitor their customers so having to say something to get help is the norm.
Items were missing from the order. Meat was bad. Wont order from this location again.
I walked into this location on 7/16/2017 at 8:45 PM and requested a freshly fried bucket of chicken from the lady behind the counter. She refused to put any new chicken in the fryer even after I said I was willing to wait. I didnt want the chicken that was sitting around because she told me it had been there for 2 hours! I as a customer ended up walking out without any food because the lady did not want to cook any fresh chicken. Very Bad Service.
KfC was ok. Food was hot when we got it. But the biscuits have gotten smaller and they arent as fresh. I do like the grilled chicken they have.
Newly renovated dining area. Never a long line. Usually clean, sometimes the drink machine is messy. Order was always correct, just check your bucket to make sure you receive the pieces you desire.
I hated their dried up hard spicy wings and their sloopy and I do mean sloopy chicken and mac bowl was nothing to brag about. On the other hand I do love KFC cole slaw which is my main reason for the visiting.
Honestly it was kind of gross. Some will say that KFC is always that way but a decent KFC experience will give you fresh fried chicken for whatever its worth. On this occasion at this location is was a greasy, soggy mess. The service was unspectacular so I have to think no one working there cares much about anything. Needs some management attention I suspect.
Its KFC, if you dont want KFC then dont come here and if you do then this is the place for you. No issues in the drive-thru and glad they finally patched those potholes, but I took off a star because instead of a soft, gooey, chocolate chip cookie I received a prepackaged cookie. It didnt quite ruin my meal but it made me sad.
Worst food ever had. Spend $25 on 8 drum sticks and it was stale. I am surprise how this business is running. Their contact number is not in service too so you can’t even reach them unless you go back to the location.
I cant believe that my mom spent $ 6.00 on 1 wing an fry at KFC. When she could have gotten a whole meal at Mc Donalds. With a drink. No drink at kfc.
Always fast and friendly service, however missing a few items in my order and nobody picks up the phone. not gonna cry about a side of corn and one missing drumstick but I certainly wouldnt drive back for it either, just a little more attention to detail would be nice.
They always get the order right
Food is always fresh and delicious. Dont like how veterans are not appreciated. And they have audacity to charge extra for their dipping sauces when purchasing a bucket of chicken.
Ordered from counter on hempstead turnpike in levittown/Bethpage 8pc meal ,extra lg side wedges when got home was missing the extra side and the meal wasnt correct they gave a 8pc filler up which was only legs and thighs call up on phone spoke with supervisor George who said he would be there to come back and he would correct and compansent me for the inconvenience I told him I would be there in 5 to 10 min drove back got there in 9 minutes to counter employee maddy to say George just left he said give wedges and for my trouble a individual cake (1.99) cost more in gas to get there and wouldnt correct the chicken cause he didnt say to I recommend you check your order piece by piece before leaving there or drive to the kfc in wantagh on Jerusalem ave and wantagh ave instead much better store and service
I entered their Levittown, NY location on 1/15/17 & waited on line like everyone else. I was the last person on line. After waiting around under 10 mins, it was my turn. I was in the middle of placing my order when someone who was seated walked up & wanted to add on to his order that he already got. Instead of telling the person that he would have to go back online in back of me (there was no one else on line, I dont see how this would have been a problem) the counter person proceeds to cancel out my order (I didnt realize this at the time) & take his. Right as I am in the middle of placing mine. There was no apology, no please give me one min, clearly nothing from the other customer. Just took his attention off of me & decided to help the person who had already had his order completed. After waiting around another 5 mins, I was allowed to finish my order. Only at this point, not realizing that I had to start over again. I questioned why I couldnt finish placing my order when he took the other person & he just shrugged it off. I asked to speak with a manager & I was told that there was no manager available at the moment.I went home & did the survey on the receipt about my experience. I had selected that I would like to be contacted regarding my experience. I received an email on 1/19/17 with a general form apology & it stated that I would receive a voucher within 7 to 10 days. To date I never received any voucher, nor have I been contacted yet. Ive contacted KFC corporate & the store numerous times since & no one has gotten back to me. I called their customer service line on 2/17/17 & was told that there was no case in the system for me. They said they could open up another case for me & I proceeded to tell them about my experience again. I was then told that someone would contact me within 48 hours. That never happened. I then contacted them again through Facebook & was told that a voucher was sent out on 1/23/17. You know, on the case that was supposedly not in the system. Nothing ever arrived at my house. I was also told again, that someone would be in contact with me. Again, this never happened. Ive called & sent messages to KFC every day since & no one has taken one min to return a call. This is beyond unacceptable & really bad business.
Tasting original recipe after 15 years. Awesome feeling.
Famous bowl was good with mac and cheese but the drive thru lights were out
Every time I go to this location i get combo meal .I usually pay less than six dollars and the food is good, service is quick at lunchtime .
Not great! They started to wash floors as we started to eat. Food was cold and undercooked. Would not recommend. Manager could care less our food was cold and uneatable. Spent 39 dollars for nothing! 🤮
$5.00 deals excellent quick friendly service. The charge for extra sauce .30 each is reasonable but they really should give at least one with every meal, not just tenders etc
I love the staff at this location! Very nice, especially the cashiers inside! We appreciate what you ladies do, your accomodation, patience, and Smiles makes it worth going in instead of taking the drive thru!
Quick snack when I coming out of Target. Convenient and fast and staff are always nice.
We drive further just to come to this KFC because the staff here is amazing! They treat my son so well when we come there he looks forward to going to KFC even if it is further.
Tried the bowl w popcorn chicken. Its pretty yummy. Food was fast and hot.
Went there couple of times. Nice place. Leaving one star out only because they run out of grilled chicken and hour or two before closing time. Have to settle with original or crispy instead.
I ordered kfc bucket but the chicken was soggy and there was no crisp at all I think the chicken was not fresh however the service was great but bad experience never coming back
Dried up chicken! My chicken wing was tiny like a pigeons wing and super dry. When I tried to call to complain, no one answers the phone. Sucks!!!!
Incompetent workers. They need to be able to communicate with each other to get orders right. Food was good though
Got to be honest .original chicken breast I had was not good at all. Cold and dried out mash potatoes were good.staff seemed friendly .now they charge for sauce
Nice KFC, the lady who took care of us was very nice. Her name on receipt was maddy. Thank you, for a nice experience.
Havent been to a KFC in a long time. The portions seem smaller and the price has jumped. I mean $45 for a 16 piece bucket? I was including the chicken pieces when I mentioned the shrinking portion sizes.
Chicken was horrible and tasted fishy. This location went down hill fast.Time to find another kfc.
We went to get the $20 dollar meal I ordered it and not realizing they no longer was still doing that deal
Very helpful, and delicious
Kevin was amazing at the drive through. He communicated awesome and got us in and out quickly! 5 STARS!
The place is always dirty especially the drink area and bathrooms. The chicken was extra crunchy on the outside but pink on the inside which is worse.
Quick! Their little chicken sandwiches and French fries were great for a quick bite.
Despite the drive thru being slightly hidden in the back, this location is easily accessible off hempstead turnpike in a convenient location. The service is fast and friendly; orders are accurate.
Had spicy honey boneless wings which were terrible but usually the regular chicken and sides are good. My mistake for trying something new i guess
Its was remodeled it looks 100% better and the employees are so courteous. Plus the food is excellent.
Prices are ridiculous. Might as well go to Zorns down the block and get quality healthy food for nearly the same price
KFC has shockingly stepped up their game. I really do like their chicken sandwiches. Staff sucks at this location though
KFC has really gone down over the years the 2 pieces of chicken was so small the Palm of my hand was bigger .This time they actually had original the service was pretty quick but the quality of the food is terrible like I said its really gone down over the years its a shame.Dont know if I would Return when Taco Bell,Burger King,McDonalds, are all in walking distance and I think theyre better.
I wish I could give this location a higher grade; however my drive thru orders are quite often screwed up and the management doesnt answer their phone. Sadly, they refuse to compensate when you return to complain.
Very rude didn’t have correct closing time I was standing in drive thru and I was selecting order and they close same moment disgusting
Completely renovated eat in area - super clean and a nice layout - staff was attentive and friendly too...
The most friendliest KFC I have ever been to! Also, their food doesnt taste like cardboard like some other places.
Friendly and reasonable staff.I skip the jericho KFC and take the long trip here bcz customer service is key to a good experience.
This is one of the better KFC restaurants.Food is usually fresh and hot.
Very good food and courteous employees. Another plus it is not freezing inside like the one in hempstead.
Great food fast service. Very clean
Nasty food I couldnt eat it and there cheaping out on the portion I dont recommend
I will never go back.Zorns just down the block.Sorry I didnt go there!
Food is good and inexpensive. I usually go with the $5 fill up. The best value in fast food
Fairly typical KFC. Good and fast service. Has a drive through. Isolated location.
Clean store friendly staff.food was well prepared and fresh.a very tasty and quick meal
Worst chicken I have had. Tried various locations food quality rapidly going down.😬🤮
I love eating it but when Im done, II dont feel so good. Loaded with salt & grease..
Terrible gave me a thigh with no meat just skin and a leg with no meat. Not coming back to this KFC any more.
Jamaican lady working driver thru doesnt know how to talk to people didnt even try the food was totally turned off by her attitude bad for business
Its KFC but very friendly staff probably the best around and quick service
$12.00 straight trash. Kfc please retire .
The food was pretty good and good service
Best kept secret Ill share I love adding there coleslaw to my foods
Okay had my food fast
Service was good
Wonderful Place. No indoor dining
George and Bailey provided excellent service to accommodate our office order today. Thanks!
Nice and clean with a cashier that doesnt know how to count. Too bad im honest and gave him back the money.
Order was perfect food was great!
The food was pretty good from the drive thru
Service really bad quality the chicken poor the pcs very small to many wings and small
Havent had KFC in a while.
Dirty. Dont do it. I wanted to know the food off peoples forks so they wouldnt eat it
Workers were Rude!!!!!!!!!! #Cmon
Foid ok same old over charges dingy old looking needs up date tables peeling no enough chairs looks to 1950s
Good fast food
Dave was a pleasure. Food is always great
Their food smelled like live chickens. Felt like puking.
Love the sides, not the best place if youre not a fan of grease
Bad service, didn’t get order right whatsoever, unreal
Extra crispy chicken, sandwiches, pot pies., fries...great !!
Staff always pleasant
Exactly as advertised. Pot pie was delicious with lots if white meat
Counter clerk was surly, chicken was good. food was not as good as it has been in the past
Everthing was good, will go there again.
Food is egh, store is disgusting, people that work there are nasty
Its kinda dirty, could be better and the wait here is like 3-9 minutes
Chickens aight, great drive through service.
Expensive and oily fried chicken. Too salty. Not worth it.
Nice KFC clean place friendly staff
Did not receive what I ordered.
Love their grilled chicken and famous bowls
Terrible the chicken was old and very expensive never again
The worst service I have ever received. Also, mold on the biscuits. Disgusting.
DO NOT GO HERE!! The lady charged people for any sauces, I bought a 20 dollar meal.
Always gets you your food fast and crispy
The food was great and inside very clean
Excellent location manager very polite
Great chicken and great sides! Very yum!
Good !!!
They have great chicken bowl.
It is a KFC. Standard fast food fried chicken
Such long time... but not as good as used to be
Fast, hot KFC, with excellent caring staff.
Great food not the cleanest
Hate there food
Finger lickin deliciously good. How are ya!
Great chicken every time
Service was quick and it was clean
Food was good with friendly service
Great place, clean and friendly staff!
KFC is awesome people are nice
The tables and seats feel sticky and weird.
KFC. Greasy and delicious. Clean location
Everything was fresh
Decent food at reasonable prices
Love this place more than other KCF.
Great supermarket with variety of great grocery options.
Food is usually fresh here..
The pictures make it look big but when you get its small
It was very clean and the staff was very helpful.
Love it
The grill chicken was very dry
Food was very excellent
It was great visit.
They rebuilt and it look nice
Im so black i eat chicken everday
Staff is great
$20 fill up feeds 4 of us.
Classic taste great value
Slow line. Staff can be rude.
Crispy chicken is the way to go!
Not very consistent on product availability
Underwhelming especially when Zorns is around the corner
Food was fast and hot
Hot and tasty potpie
Good food slow service
Very accommodating - good selection
The pieces of getting smaller in the prices bigger.
I always forget KFC sucks
33z. Q. 1. A 3 rd s
Love kfc
Merely exists. Absolutely nothing spectacular about it
Very good
Good food good prices
Good food
Great chicken deals
Love the pot pies!
Love there mash potatoes
Food so good.
Stuff very very rude to the customer
Still tastey chicken
Quick and very friendly
Clean and fast service
Very 👍good
Good tasting chicken
Good fast food
Awsome
Fast
Only one casher
Yum!
Ill look l
Good
Amazing
Crispy
Fast Service
No taste....
Amo KFC....
Good chicken
Ohh yeah 👍
Yum
Total reviews rating 3.8
199 Reviews for KFC 2023:
Review №1
2022-06-27I bought a chicken set from KFC. The chicken set includes concello, mashed potatoes, gravy, chocolate chip cookies, and a drink.When I got home, I know that they didnt pack the gravy and chocolate chip cookies. It was far from home, so I couldnt go back. I had KFC chicken which was really tasteless and unpleasant.
Review №2
2022-05-12Havent been to this location in a couple of years but my father in law who lives close by wanted KFC Chicken & its was so good & fresh just a little salty
Review №3
2022-06-21One of the best KFCs around! The food is fresh, and the staff are friendly & get your order correct!
Review №4
2022-02-06I was going to write a horrible review for this store bc I was trying to customize a bucket of a 10 piece family meal about 3 weeks ago. The guy that was originally on the mic didn’t comprehend what I wanted… “half crispy half original but I wanted two breast in original, Two breast In crispy and the rest drum sticks..” easy enough right? We’ll he tried to understand than finally said we can’t do that! I got so frustrated I finally just said “forget it I’m going to The other KFC”… But I was already in the drive-through line, so I had to wait for the car in front of me to pay get his food and go… As I was passing the window a man opened the window and stopped me from going. It was Dave the manager… Or at least I think he was, but he wanted to explain that it wasn’t that they couldn’t do it, it was just that my order was confusing. So I reiterated my order to him and he said “that’s it?!?” and I confirmed. They’ve since then provided me with excellent customer service… Today I went back, and asked for the same exact customization, and Dave without hesitation said “hello Elaine, I remember you!” Lol Dave went above and beyond trying to satisfy a customer… I give this restaurant five stars because of DAVES impeccable customer service! Thank you Dave for making my experience with your store always pleasurable from three weeks ago until now… you always have such an Infectious positive personality. Welcoming and friendly… I hope I always get you on the mic!
Review №5
2022-02-14Went through the drive through for my son.He loves the chicken sandwich.The line went quickly and our server was so friendly!
Review №6
2021-12-13First off, this review is strictly about this locations issue with condiments. For whatever reason, they absolutely hate giving customers the sauces they ordered. And if you order through grubhub, the will purposely not put any in the bag, and through grubhub they charge 47cents per sauce. Which is illegal for any establishment in NY to charge for condiments. I reside 5min from this store, and the next time I go in, I am walking behind the counter and getting the sauces they owe me. If theres an issue, let them call the local authorities to see if they can help.
Review №7
2022-06-16Still good value even tho prices go up , chicken very good
Review №8
2020-05-02The pieces of chicken we got are too dry abd small. Im completely disgusted by this quality of food. Unless you want to lose my business i would like you to compensate for this.
Review №9
2021-09-18At nite its tough to see where the speaker is to give your order in the drive-thru. Also check your oder carefully when you get it, the kids working there sometimes forget things. Overall I like KFC, especially the potato bowl
Review №10
2021-05-31Made a order at the driver-though Told the person I wanted bbq and honey mustard.... puts honey and ranch in the bag. I head inside women working the line gives me a hard time because I have to “pay” for the sauce. I explained the person who handed me my order made a mistake and they was not having it. All around rude and disrespectful staff. The fries are hard as a rock, chicken was soggy, biscuit was cold and my soda was 85% ice.I will not be returning this this Location.