Delivery
Yes
KI-PO Chevrolet in Ransomville
Categories
Location on the map
Ransomville, Niagara County, New York, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car hire
Yes
Car wash
Yes
Oil change
Yes
Repair services
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 716-803-6230
Site: https://www.kipochevrolet.com/
Site: https://www.kipochevrolet.com/
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–5PM
- Thursday:9AM–7PM
- Friday:9AM–5PM
- Saturday:9AM–3PM
- Sunday:Closed
Comments (199)
I was very impressed that they discovered my problem was covered under warranty where paddock Chevy wanted to charge me close to $800 to fix. I also had a thumping in my brakes and they discovered it was missing a pin. I’m very satisfied with my service
Great people to work with in making your decision to purchase your new automobile. Other dealership that we stop at attitude was pushy. We heard their service is good there too.
Always great service!!! The team at Kipo is always professional and courteous. If you need a car stop and see Leslie, he goes above and beyond for his customers!
Worst experience Ive ever had dealing with a dealership. Manager Keith was condescending and disrespectful. Even when about to buy a car, he still was rude and belittling. Very poor customer service and disorganized dealership. They made false promises and Keith lies to get what he wants. It is highly recommended to just pass on this poorly run business and go somewhere else. Sad to have to give them even one star after wasting many days trying to work with them.
The best place to buy a car. The Kipo team made sure I had a safe new car that I love and they did it in two... yes two days... Thank you so much!
Very pleased with this dealership everybody was friendly From the staff to the managers. They truly try to make you satisfied with your purchase I worked with Paris and she did a wonderful job and made me a happy customer with my new c8 corvette. Thank you guys !!!!!
Made appointment for vehicle inspection by phone. Knowing that my tires needed to be replaced soon the service manager informed my about Kelly tires they sell. With the info he provided bought the Kelly tires.
Purchased a used vehicle from KIPO. Had an exhaust issue shortly after and they took care of the problem without hesitation. Very happy with the prompt service.
Mike Horton made my experience of buying a new car 100% perfect. Everyone else that helped with the paperwork were extremely helpful in explaining all of what the papers were for.
Paris and the whole team at KI-PO are amazing. They made a stressful situation, go very smoothly. Any time I had a question they were quick to respond. I will always purchase my vehicles there.
I came in for an inspection and an oil change. I was in and out in less than an hour.Everyone is friendly and courteous.
Kipo is GREAT to work with! Friendly knowledgeable staff in every department! Would highly recommend!
I had a flat tire. The service dept ordered me a new tire , put the donut on. Called few hours later my tire was in. Went back they put the new tire on. Showed me the nail what was in it . Was happy it was done in less then one day ! They are all very friendly and helpful! Merry Christmas!
You guys were amazing. The wait wasnt too long. You were able to fix my problem and I am one satisfied customer. Ive been recommending you guys for almost 2 years now since I got my truck
Walking in had high hopes that I wouldn’t run into another crappy shop. Turns out my luck wasn’t that good today. Took over an hr for the oil change and tire rotation, that I was willing to ignore. When I got in my car to head home noticed there was grease all over my center console. That shouldn’t happen. Then as I’m driving noticing the grease everywhere else in my car... both front seats and head rest, center console, both doors inside, all over the steering wheel, the shifter, literally everything that was touched. EVEN MY HOOD had nasty prints on it. You would think a white car they might want to WIPE IT OFF. Ridiculous!! No floor mats that they’re supposed to use, no nothing except loads of grease. If I wanted to get that greasy I would have saved the 45min drive and did the change myself!! Not professional at all, you should leave the inside of the car the same condition you got it in!
The service was prompt and thorough and the staff was friendly and responsive to all my questions. Great people and great work. I will be using Ki-Po for all my service in the future!
Chris in service is always kind, happy, and communicates well! Makes me feel informed and not less than because I dont understand cars. As for mechanics, Dave Bartholomew is so good! Hes very thorough, and I trust his abilities to fix cars. Hes so smart and wont stop until he fixes the issues. I have had some major work done to my vehicle, and have walked away knowing that things are fixed, and that I was not gouged in pricing, could still pay my bills after work was completed. I constantly am recommending Ki-Po for service/repair as well as purchasing future vehicles! Thanks for being honest and trustworthy.
Im happy to say that Im a repeat customer. Great atmosphere to buy a car!They treat you with kindness and respect the entire time. They have proved to be very fair as well during any of my purchases.I will continue to do business with KIPO in the future for sure.
KIPO is the very best dealership around. From their quick, efficient services, to making their customers feel like family, it’s the very best place to take your vehicle. I highly recommend KIPO to everyone that I know.
Always top-notch service at KiPo Chevrolet in Ransomville. Highly recommend them to everyone. The service staff especially Stephan Schmitt is so very professional and friendly. Will always take my vehicles there.
Disappointed i did not get a report sheet on my vehicle again. apparently the system is down again? I rely on that report to plan ahead for up and coming maintenance and repairs so feel frustrated when i cannot plan ahead. with 223,000+ miles I do not want any breakdown or expensive surprises.
The people at the Kipo dealership were very friendly and did not pressure me in anyway. It was a pleasant experience.
Love KI-PO, which is really good since I have to take my lease vehicle there for maintenance. Chris back in service had been my guy over the past 3 years- nice, friendly, helpful and informative! This wad the first time Ive had a cabin filter changed on a vehicle. Ever. And now I understand why you need to do that every 20,000 miles. Or sooner- eesh!!They are efficient and I never have to wait long. My car is always returned as clean as I hand it over. Theyve been really great and Ive never had an issue.
From the first phone call to inquire about availability of a vehicle, this was a great experience!!! You would be making a mistake to not buy a Chevy here first!! Thanks to Paris who first greeted me in taking my call. John Perry in sales was down to earth and an absolute pleasure to work with ..Thanks to Lane Smith who had to deal with my out of state paperwork that went through seamlessly.. all the best to my friends at Kipo!!!
Jeff and Kieth were absolutely terrific to work with! Jeff was patient and kind. Kieth went above and beyond to help as well. John M. picked up my car and brought it back for me to service the car while I was at work! Wow! Such a wonderful team of compassionate employees. The only reason I gave it 4 instead of 5 stars is because the car was returned on an empty gas tank. And I hoped I wouldn’t get stuck trying to get to a gas station, in busy stop and go, late afternoon traffic.
The service we received was excellent and we would highly recommend you to anyone looking to buy a car. Thank you so much for treating us so good.Bill and Pat Summerfield
I bought a new car through Kipo ChevroletYesterday morning. As always, it was a greatexperience , everyone was well informed and answered all my questions fully.I particularly want to thank my salesman, Jeff Smith. He did an outstanding job meeting my needs and requests. He definitely is a bright,shining star on your staff and you are fortunate to have him as part of your team.All of our family are happy to do business with Jeff, and plan on purchasing vehicles through him whenever the need arises.Thanks Jeff, you are the best!
Great place to buy an vehicle, so nice very supportive, sales people are great, Brent was my sales person he was great very patient and nice amazing guy. Had a light come on in the truck and service is covering the whole thing. Great dealer ship would buy another truck again from them.
Service department has done a top notch job of servicing and keeping my vehicle in top form. Chris Maggiotto in service has always kept me informed as to the work being done and making sure that I have no surprises when I come in to pick up my vehicle. He also helps me out with rebates and warranty coverage. He does a great job in making sure all my recommended service and maintenance is up to date. Great job to All.
Always awesome service. Steve’s the best, got me right in and took care of my vehicle.
It was so easy to schedule the exact maintenance I wanted on my vehicle on the Website. My appointment was for 230pm for an oil change, all points inspection, and a NYS yearly Inspection and I was in and out within 45 minutes. The customer service and service employees were absolutely phenomenal with helping me, and letting me know when and what my next scheduled maintenance was. Oh and the best part was that it was FREE! I will always shop at Kipo Ransomville in the future. Hands down the BEST!
Jeff Smith, my salesman, was extremely helpful and made sure that everything regarding my recent service appointment was taken care of for me. He always goes above and beyond for his customers. He didnt just sell me the car and walk away, he is always open and available for questions and to help with anything I might need regarding this car. The service department was also very professional and friendly. It is always a great experience working with everyone at Ki-Po in Ransomville.
Just bought my second car from here & it was a walk in the park! I made an appointment to test drive a Chevy Malibu & I loved it.Brent was easy going and very honest and even though I knew what I was walking in there to get it was still a pleasure to work with him!Thank you Kipo I love my new car 🥰
I’ve done my research on the truck I wanted so I knew what I was looking for. Couldn’t get the Trail Boss that I wanted because of the chip issues. I am however extremely happy with my Silverado LT and the salesman (Brent) worked with me and made everything so simple and easy. This was my second vehicle purchased from KI PO In Ransomville. Couldn’t ask for a better experience as I wasn’t pressured into making an Impulsive quick decision.
I had a GM OEM spoiler package installed on my 2019 Impala Premier on April 12, 2021. Very professional job was done by the guys in the shop. It looks as good or better than if done at the factory. (I also have a 2018 Impala midnight edition with the factory spoiler.) Friendly and efficient service department. Nice waiting area. Pleasant experience as always.
Excellent service department. So nice dealing with a small, friendly dealership.
I always purchase my cars through Jeff Smith. He is always personable, helpful, returns calls promptly and does his very best to fill my needs. I will continue to purchase cars from Kipo in the future and recommend to friends and family. Your service department is also top Notch!
This place was awesome. Worked with me to get a beautiful ride. They listened to what I wanted and how much I wanted to pay. I couldnt be happier. John Perry is a great sales person and wonderful guy. I strongly recommend if youre looking for a vehicle its worth the drive.
Love that my stay is not too long and they take excellent care of our vehicles.
I use the dealership at Ki Po Ransomville because everyone is always very courteous and they always do work in a timely manner. They are always up front about how long my visit may take. Thank you Kipo.
Had my oil changed and tires rotated. Chris was excellent at the service desk & I was out within an hour just like they said. Very very happy with the overall experience. Ill definitely be back for any type of service needed. Everyone was very polite and professional.
I ordered my 2022 Corvette from Mike Horton at Kipo Chevy in Ransomville, NY. I have had several positive experiences dealing with Mike in the past and this one was no different. My trade in value and deal on the new car were fair from the first offer with no need to haggle. Basil and Paddock didnt come close to Kipos offer. Everything was handled quickly and efficiently when the new car arrived. I was also contacted with an opportunity to purchase a 2021 Vette that came in while I was waiting for my 2022. The entire purchasing process went perfectly... Thanks Mike and everyone at Kipo!
This dealership does not stand behind their vehicles at all. Actually have zero issue sending you down the road with a vehicle that hasnt been properly safety checked. Stay away from them if you are an out of state purchaser. Update!!! The owner of Kipo Chevrolet reached out to me on Saturday to listen to my side of the issue I was having with their used car manager. After a lengthy discussion and some photos Im happy to say he and I were able to come to an agreement on fixing my truck properly. As a business owner myself I truly appreciate his honesty and understanding. There are always issues in business. Its how we handle these issues is what separates the businesses you would actually go back to as a repeat customer. My salesman and the owner of Kipo are stand up guys.
At the advice from the parts manager it would be a good idea to replace my tires. Only the day I choose to do the work,I did not have any one to help get the car to them.NO PROBLEM, I was told they would come and get the car and bring it back when complete!!!! WOW. Money well spent as I feel Iam driving a completely different car. Very satisfied with the professional employees.
Jeff Smith took great care of us. This chip shortage is making it difficult to purchase a new car. Jeff found us the new care we wanted and we appreciate his efforts.
Just welcoming, accommodating. John M . Kept it very simple for me and took care of everything when purchasing vehicle. Also I felt i got a great deal and reasonable. Thank u Krista
John Perry was great right from the moment he saw us walk in. He postponed his lunch to help me find out my trade-in value and work numbers to get a price and payment I thought I could handle. I ended up with a 2018 GMC Sierra 1500, a huge upgrade from my 2008 Chevy Silverado 1500. The truck has been amazing for the first week.Before pulling off the lot, I noticed a chip in the windshield. Turned out the chip was previously filled...not very well. Ki-Po replaced the windshield free of charge to ease my extreme OCD and anxiety that it could crack in the future. John has since become a friend and more like a family member. Ive been recommending Ki-Po to anyone I know looking for a vehicle and to make sure they talk to John. Thank you John and Ki-Po for your family oriented dedication. Im sure Ill return to your lot in the future.P.S. If youre going to see John, bring him a cherry coke!
Staff is great. Took my vehicle in for service. Everything thing is explained, never any surprises. I have been going to Kipo for over 15 years. Great dealership.
We are always very please with the service we receive at Kipo… we have been purchasing all of our vehicles since they opened.. everyone is courteous and friendly.. from Keith, Debbie and Wayne ( the owners) to Sue and Michelle in the office to Steve and the rest of the service team to Jeff Smith the best salesman you could ask for.. Kipo is the only place we go for our vehicles..
When I searched for a new car I must not have put in distance from me and Kipo came up with a car I liked. They are 1.5 hours from me so I didnt want to do business. Brent offered to bring the vehicle to me, had all of the paperwork ready to go if I wanted to buy, and made arrangements for himself to be picked up. Of course I bought the car. WAY above and beyond with customer service! I am so IMPRESSED. Who else would do that?
I took my son to Kipo Motors to look for his first Vehicle. To be fair, things did not start out all that great. The salesman seemed very disinterested and not really wanting to sell us a vehicle. After he delivered his price, I countered and he went off to speak to his manager, when he came back he declared that we were too far apart and wished me luck. We left in amazement that he just didnt seem like he was interested at all in selling us a vehicle. so, I did what most tech savvy people do these days, I came on and gave a 1 star review. A short time later, a gentleman named Cori answered my review. Even though I did not add any comments, he took the time to look at my appointment, spoke to the salesman and sales manager and apologized for me having a bad experience. As he took the time to respond, I felt I would at least let him know the reason for the 1 star, so I called and left him a message explaining what I wrote above. Cori then called me back and listened to my response. He did not get defensive, nor did he try to minimize my objections, he apologized and actually listened to what I had to say. He explained that he was the owners son and that he would love the opportunity to make it up to me. He also explained that being a smaller dealership, they dont mark up their cars to haggle, but rather sell them at fair market value (Which I did notice the vehicle was priced right where it should have been). He also agreed to deliver the vehicle to us if the deal was completed. I can not express how much his sincerity and empathy went to changing my mind about this dealership. We went on to purchase the vehicle, they got us a good rate and were in contact and helpful the whole process. This goes to show that first impressions arent always correct. Me and my son are VERY happy with the deal and I will be shopping at Kipo again for sure, and recommending it to anyone that is looking. They definitely stepped up and showed their true colors. Thank you Cori, and Manager Keith as well!
Ive been coming to the service dept for almost 10 years and, in that time, have not had a single bad experience. Everyone is both professional and truly friendly, both the desk staff and the mechanics. I got my last car from Kipo because of the quality of the service dept. and will be buying my next one there, too.
KIPO has a great selection of used cars that can be difficult to find elsewhere. My out of state purchase could have been complicated, but Brent made everything go smoothly. Highly recommend
I went with an idea of what I was looking for and left with so much more! The team is very knowledgeable and was able to find me the perfect car within budget. Paperwork was a breeze and they even dropped my car off at home when it was ready just to save me a trip. I would do service there again.
Always top notch! This is my 4th Silverado I have purchased through Jeff and Everytime it goes without an issue. It goes smooth and quick.
My salesman was very knowledgeable about GM vehicles. I told him what kind of payment I could afford and he promptly let me know what I should get myself into. I was very pleased!! This is the second vehicle I have gotten through him. I will be going back to him again when my lease is up!
I cannot thank Chris Maggio and Im sorry forgot the Detail Managers name ( sorry).. I brought my 2021 Equinox in with a paint issue. Not only was the finish looking like brand new, even some minor scratches were taken care of. Service is sensational.
Jeff smith and Cory Whilem were both a pleasure to work with. They gave me an excellent trade in value for my truck well providing me good value on the new one I bought. Additionally they were very professional and respected my time. If you are in the market for a new car or lease please give them a chance to earn your business.
Kipo has really knocked it out of the park with our car purchase and service experiences afterward. Provided me with concierge service - bringing the car in from my home for a service appointment, identified the issue, and fixed it immediately. One issue that was occurring - they noticed by driving it themselves and fixed it for us with no issues at all! Even gave the car a wash! Highly recommend Kipo!
I can honestly say that buying my car from KIPO was the easiest car buying process I have ever experienced! Jeff Smith is the very best sales representative I could have ever have asked for .....he took care of making the process one of ease and made sure I was able to secure the best deal possible!! I am already aware that their service department is second to none, being nothing but gracious to their customers from the time you pull into the garage bay to the checking out process at the end. And, I also am aware that if I am not satisfied with any aspect of my vehicles performance, KIPO will see to it that my concerns are addressed. Thank you for valuing your customers KIPO Chevrolet!
Kipo is an amazing place to do business with. Brent Boring was very courteous friendly, thorough, went above and beyond for my deal, a VERY pleasant transaction and I have an amazing vehicle. I would so suggest doing business with Kipo Chevrolet. They really do care and do thier best for thier customers. Thank you
Salesman, John Magaddino, kept in good communication with me as I awaited my vehicle to come in. He listened to what I wanted and was sure to find exactly that. The experience of picking up the vehicle went quickly and smoothly.
Just got our 3rd car from Kipo Chevrolet, they are the best !! They make the car leasing & buying such an easy experience!! Mike Horton is a great salesman who gets us the best deal ! Thank you to Keith & Debbie Lucas for giving us the best deals !! Love my new Blazer !!
John Maggadino is the best . His customer service was above and beyond. He made a difficult time for me very easy. I would recommend him to anyone. Your dealership is the best Ive ever dealt with and I hope to continue a superb relationship with you.
My repair on my 2019 Sierra Denali was done much quicker than expected! Great job Kipo! Service Dept great!
Absolutely love this dealership!! As a customer who has been to other dealerships I cant express how satisfied I am with KIPO Chevrolet. Be it the Service Department, Parts or Sales weve used them all and come away satisfied 10 out of 10!
I highly recommend visiting Ki-Po chevy in Ransomville NY. My daughter needed a vehicle for school and work. After visiting several dealerships, with no luck, we found Ki-Po online. The sales staff was fantastic and the owner, Keith Lucas, came out to greet us. I feel we made the right choice by doing business with Ki-Po and my daughter is thrilled to be driving her very first car.
I was very satisfied with the service work they did to my vehicle. They also brought to my attention the special deals they were advertising to help me save on my Bill. I will definitely patronize Kipo Chevrolet Dealership again.
Very happy with the whole transaction. Sales team very professional and not high pressure. Shopping for a car for my 17 year old and they were very accommodating and treated him well. We did find a vehicle and were able to come to terms quickly and process the transaction fast.
We had a great experience. Leslie is a salesperson that can think outside of the box to get us the best possible deal. We had a buying situation different from the usual customer and he was able to accommodate us quite well.
We drove about an hour to Kipo and we are so glad we did! Great service and super friendly! Even better was that there was no hard pressure to buy a vehicle that moment.
I had an absolutely amazing experience purchasing my new Chevy Traverse from KIPO. Keith and Debbie Lucas, Mike Horton, and all of the KIPO employees are wonderful to work with. They are the BEST around! Good customer service is hard to find, but with KIPO, you are getting their best every time. I know that I can trust KIPO to keep me and my family safe on the road. I am a customer for life! Thank you KIPO!
You were more in getting the hourly work done instead of taking care of any warranties
Thank you for going above and beyond to ensure that all my needs where met on my 2020 Silverado.If your looking to have excellent sales and service this is the dealership to go to. Jeff my salesman took his time to walk the entire lot with me to find the perfect vehicle that suits my personal needs. I was also introduced to the service department Mike took the time to look up any extras that I wanted for my vehicle. He went through them and helped narrow them down to needs and wants. Buying a vehicle can definitely be frightful at times but every employee I came into contact with was just so nice. Thank you Keith for coming out on the floor to meet with us as well. I will definitely be recommending your dealership to my friends and family.
I dropped my car off the night before. KIPO performed complete detail, inside and out. My car looks and smells like brand new. Service could not have been friendlier. Highly recommend!
Simple, easy, and quick. Follow up is great as well, they make sure to have gone through everything like connecting your phone but work with you on a timely manner. Asking questions is encouraged. You are treated as family as well!
This will be the sixth truck I’ve gotten from KIPO. My Brother has gotten two and my daughter one.I have also referred a couple neighbors and they have bought vehicles as well. Great sales department. No B S’ing straight dealing. The service department is is also good to deal with. If you ever have an issue they will take care of you.
Great dealership, great deals! The staff was amazing and went above and beyond to make this deal work for our family! We will be returning in the future! Thanks Jeff, John, and Keith
I brought in my vehicle for oil change/tire rotation. I had a concern about a piece of foam that was coming up by the windshield and asked if that could be looked at while my vehicle was in for service. The service member checking me in quickly dismissed my concerns and asked if I bought the vehicle or leased it. I stated, I own the vehicle and something is wrong with it and would like it looked at. He then proceeded to Jam the foam down my dash and say o you are fine don’t worry about it. For starters I could have done that myself. I don’t think a 52000$ car should be fixed by just jamming something down and now looks terrible. If these are the maintenance practices normal to KIPO, It makes me wonder if I should be getting anything done to my vehicle in the service department. The service member was more concerned with selling me a cabin air filter and a fuel/coolant fluid. So no I would not recommend anyone service there vehicles at KIPO unless you want an unqualified service desk member dismissing and not fixing things.
I recently leased 2 vehicles from Ki-Po Motors in Ransomville N.Y. The salesman (Greg Taylor) and Mike Monczak (new car sales manager) do a great job. They go above and beyond what Ive seen at other dealerships to satisfy their customers. Ki-Po does great after the sale with service also. When you go in for service they are fast and friendly.
Gregory Taylor was knowledgeable and efficient in answering all my questions. He set me up to test drive a Blazer right away. I decided to purchase a Blazer at KIPO the same day. My husband was also impressed.
Friendly, attentive, and timely service. Dealership is clean as a whistle. Comfortable waiting room. Fair cost and a job well done. Kudos to Stephan and Rob for their professionalism and help!
Today 02-26-2021 I leased a 2021 Chevrolet Equinox. The vehicle is exactly what we were looking for.KiPo is a excellent Chevrolet Dealership. Extremely Friendly , Clean , and a Well run Dealership.Our Salesman : Greg Taylor is Very Friendly , Knowledgeable , and Efficient in his handling of ourNew Chevrolet transaction. I highly Recommend This Dealership with Full Confidence that the entireStaff will treat you as a Family member.
Coffee cookies and good service 4th is free how can you beat it
This dealership has the best service I have ever experienced in WNY. From the service writer Steve, to their very qualified service techs, they know how to diagnose and fix the problem correctly the first time. They have been servicing my 06 Corvette for the past 10 years now and I must say they are top notch when it comes to service.
Everything couldn’t have gone any better. I first noticed how clean their service area was. All employees were super polite & very friendly. & I was extremely happy everything was on time and no delays. It’s nice knowing there are still businesses that still care for their customers.
The people who took care of us were honest, respectful, and friendly. The work done was great and accommodations while waiting were clean and comfortable.
Ki po chevrolet in ransomville is awesome!! Very quiet, clean laid back dealership. Not pushy for a sale at all!! Loved working with bailey over the phone and john in person!! Would definitely return there for another vehicle!
The great team at Kipo always keeps us informed on what is needed , what is recommended as well as what will be coming up in future appointments !
Chris always takes care of any issues for both my wife’s Tahoe and my suburban we don’t need to see service to often but the whole team does a nice job ,the nicest thing is their reliable. Thanks Kipo
Ive been a KIPO customer for over 13 years now. Their service is outstanding. They are very friendly, reliable and honest. I wont even shop around anymore. Give them a try today.
I went out to see a car that had come available in the used car market. I had called on the car several weeks before and they told me it was just in being detailed. I get there and found out that it wasnt being detailed but was actually having body work done. The car was listed as if in excellent condition yet I pointed out several places where the car still showed damage from the rear impact. I also pointed out some areas of rust on the car. The salesman Brian who says hes been there for 10 years was arrogant, condescending and argumentative. When I pointed out these areas of damage and offered a price $2,000 below sticker to handle the repairs, he actually looked at me and said, what? Do you think we wont be able to sell this car the way it is at this price? If he was willing to do that knowing there was damage and yet listing it as in perfect condition, why would I go back to this place?
KiPo Chevrolet was organized and safe. They follow all CDC guidelines for masks, distancing and cleaning. The service was well done. We have switched from our former dealer, here they were not following mask and distance rules.
I had a wonderful experience!! I love my 2017 Jeep Compass! I could not be any happier with the way things went. John, who worked closely with us, was wonderful! I highly recommend getting your next car at KIPO Chevrolet!
Went in for free oil change and for my service engine light recently turn on. The service desk found the issue and found out the problem got cover under warranty. They repaired quickly quickly at no charge and I have had no problems since.The service team at KiPo Chevrolet are 5 stars plus 2 they my exceeded exspectations.
Very efficient and accommodating. Greg was awesome and the finance guy was more than willing to adjust our rate so I didnt have to refi later through my credit union! A win win for both! Would highly recommend and come back again!
I dealt with Brent here and he was absolutely top notch. He showed me around the showroom and answered every question I could think of. What an absolute pleasure to deal with. After such an experience I can’t recommend this establishment or their staff enough.
Update. I called Wayne ( the owner ) He got right on my issues and took care of everything. He called his collision shop and got me right in. They fixed my car within a week after the parts came in. Approx 2 weeks total. Wayne called me and followed the whole process. Collision shop did an excellent job. Very Happy. Wayne turned a bad situation into a good one. Good experience. Thanks to Wayne.
Today we bought our second Chevy Traverse from KIPO! Hands down, KIPO is the VERY BEST dealership to buy a vehicle from. I highly recommend KIPO to anyone looking to purchase, lease, trade in, and/or service their vehicle. At KIPO, you will be treated with kindness and respect, by a group of people (who are more like family), that have your best interest at heart throughout the entire process. Keith and Debbie Lucas are the most amazing, down to earth owners, who have a team of wonderful employees! We have worked with Mike Horton to purchase both of our vehicles, and both Steve and Brianna, in the Service Department, to continue with the maintenance of our vehicles. From start to finish, KIPO has provided us with TOP NOTCH service on our vehicles. Nobody else compares to the excellent customer service that you will receive at KIPO. For this, we will be lifetime customers!Thank you KIPO!!!Jennifer and Shaun Frank
We have bought three different Suburban’s over the years. We purchased a motorcycle ( yes, a motorcycle purchased from a Chevrolet dealer. KiPo took it in on a trade for a Chevrolet) and two other new cars. It has always been a pleasant and exciting time buying from KiPo. I give them two thumbs up for going the extra mile. One of our favorite sales persons is Corey !He certainly goes out of his way to make sure all your needs are taken care of. Thank you KiPo :)
Jeff and Patricia were wonderful to work with. Jeff offered me 2,000 more for my trade. Jeff was very thorough. He located the vehicle I wanted from another dealership and got it to me in a short time frame.
I took in my 2017 Chevrolet Traverse for service and the experience was great! The technician was extremely polite and professional! He greeted me when I arrived and promptly changed the batteries in both my vehicle fobs! I would HIGHLY recommend KIPO Chevrolet in Ransomville, New York to anyone looking for a vehicle to purchase or for parts and service.... these folks are GREAT!
They are so friendly and accommodating at Kipo. The one thing I truly appreciate is that there is no pressure tactics or sneaky salesman trying to talk you into something you dont need or cannot afford. I will recommend Kipo to all my friends and family and will continue to deal with them in the future!
Awesome experience, great family run business!
We received a fair price on our trade-in. We didnt even have to fight for more money it was what we the amount we wanted. The new SUV was clean, filled with gas and the salesman review all the controls with us before we left the lot. This is our 4th Equinox and Ill never own anything else. The trade-in was a Ford Escape no where as good as the Equinox. Thank You GM and KIPO motors. Very happy KIPO first time customer.
Can’t say enough great things about Kipo Chevy and our amazing salesman Leslie!! He was awesome, very thorough and honest!!! 100% satisfied and highly recommend
Every time I come to this dealership they are 100% professional, kind & efficient! I recommend you guys all the time!
Great dealership! Courteous and professional people, easy to deal with, no nonsense approach. I have bought 10 vehicles from this dealership.....mostly( all but one)from Jeff Smith, our favorite sales representative.
I recently bought a used 2018 Jeep Grand Cherokee from this dealership. Aside from the very fair price on the vehicle, everyone was super friendly and very easy to work with. Definitely will be working with this dealership again in the future!
I have been a customer of Ki-Po since they were a dealer on West Avenue in Lockport, NY which is more years than I care to mention. Service is always excellent and the customer care is above and beyond any other dealer I have ever had experienced. I only wish I could still purchase a new Suzuki from them especially the 2019-2020 Suzuki Jimney: if they imported a dozen of these, I would be the first in line to purchase one!
Great experience. Assisted my father in leasing a car with Ki-Po. First time dealing with Ki-Po and they made us feel like life-long customers. Shopping for a new car can be stressful, but Leslie Michael was great to deal with and we came away feeling very happy about the whole process. Well done!
Sales manager John was friendly on phone and in person salesperson was ok ,the truck I was interested in had discounts on it and they were going to give me a military veterans discount but when the salesperson came from seeing the sales manager they agreed on the veteran discount of $1690 but then took away a $1400 discount so I was really only getting $290 military discount plus they loballed me on my trade in. I told the sales person theres something wrong about the price after he came back from the sales manager he tried to b.s. me and tried to confuse the matter but bottom line they tried to cheat me .do yourself a big favor theres lots of other dealers around stay away from kipo.i received a reply 13 minutes after my review/complaint from Keith w. Owner/manager at kipo chev sugesting that he would like to help figure out what went wrong yesterday at the dealership.i called and we did speak he was like a broken record repeatedly telling me that he couldnt give the the $1400 discount when they were going to give me the $1690 military discount .ive never been offered $290 military discount before even though like he said that i was getting $1690 after pulling the $1400 discount it still equals me saving $290 overall. I still fully believe if anyone reads this review along with other good a lot of very not good reviews and still thinks that you want to gamble on the odds that you wont get screwed by sales or by service at kipo good luck.
KIPO is awesome! Excellent customer service and they go above and beyond. I will recommend Kipo to all my friends/family. I will not go anywhere but there for now on for ALL my service needs
Everyone @ KIPO CHEVROLET was Great! Jeff Smith, our salesman always makes it so easy to get into our new ride. The Trail blazer is an awesome ride and we’re loving it!
For a couple of reasons (beyond their control), I leased my last two vehicles from other dealers/automakers. My experience with the other dealers was not very good so Im back at KIPO and looking forward to working with them.
Happy with the deal and experience we received from KIPO Chevy. We were able to work the entire deal without visiting the dealership. Everything was easy and no pressure. I would recommend them to others!
Very friendly staff and service was done quickly
Service person greeted us as we exited our vehicle inside the building. Escorted us to the service desk and confirmed why we were there and was there any other concerns. We told her of a concern we had, she said other Silverado owners had the same question, a rough transmission shift in a lower gear (CLUNK) seemed like a U-Joint was bad. She said GM stated this normal. This only started happening the second year we owned the truck. Not happy GM is not stepping up to the plate with a fix. She explained the dealership can not do anything about our concern until GM may come forward with a fix. She also looked up any recalls for car that we will bring in for service next month, Service at this place is family friendly atmosphere. We travel 30 miles from our home for their service because we know their service always tries to take care of our concerns and we go home with a smile on our face. Service after the purchase is very important to us, so that is why keep buying from KIPO.
Very fast, easy and a great place to purchase a car! A++++experience! John Perry’s the best
Everybody was polite and professional. The one thing I like about Ki-Po motors is that when I go there I remembered by my name. When I walk in the door I am called by my name, they shake my hand, tell me what is going to done to my vehicle, how long it should take and ask me if there is anything I want looked at or done beyond my initial request.I take time to talk with salespeople as well, getting ideas on new vehicle purchases and possible extras I might like. I have never had anybody push me away, or tell me they are too busy.Even the owner will stop and discuss a vehicle or an extra item.Thats it. I am happy doing business with them.
Briana, as usual, fought for us with an insurance claim. She always goes above and beyond to make our dealings with Kipo so easy and efficient. The technician who worked on our car was so professional and knowledgeable as he explained the situation with our car. We are very pleased with Kipo Chevrolet. We are very loyal customers.
Took the vette in for an oil change. Who says dealerships are expensive? 6 qrts of mobil one , oil filter and NYS inspection all for $59.00 plus tax!!! I think thats a great price!! Great customer service with Steve at the service desk. I highly recommend them. Lou.
What a great experience, Jeff and his team at KIPO Chevrolet. With a few phone calls and some text I had a new truck!
Staff is always helpful and very welcoming, providing prompt and reliable service.
The service department was excellent. Fixed my brake issues quickly and kept me informed along the way.
I have had nothing but bad experiences with my car and the service department. This Equinox has been a lemon from the day I purchased it. It has been one major repair after another. The icing on the cake was when my car kept loosing oil and was told that it is normal for a dipstick to not have oil on it. I don’t know much about cars but I do know that a dry dipstick is NOT a good thing. I feel like I am being patronized and treated like an idiot. The last time I had my car towed to Kipo was due to transmission issue. Yet another thing wrong with this car. I was told from Brianna that they would not even look at my car until I gave them $500. My brother in law called and was told the same thing. When Brianna and Chris were confronted with me having my car towed to another repair shop they denied ever saying this. When we told them we shouldn’t have to pay anything that the warranty should cover it we were told rather rudely “how do you know what is covered?” We responded that we read our warranty agreement. This did not go over too well. There was a heated exchange and some yelling just to have them give me car keys. I will NEVER EVER use this repair shop again, and I plan on letting everyone I know know just how they have treated us. I thought if I bought local I would have good service, how wrong I was. I have complained in the past and have gotten no response from anyone. Nice to see how they treat their paying customers.
This was one of the smoothest transactions I have ever had !I was put in contact with Leslis Michael , explained what I was looking for and the next morning he had it. From that point on it only got better. The following day I drove out of the lot with my Truck.thank you for everything , John Stevens
KIPO in Ransomville was super helpful. Their staff is friendly and there to help you fulfill your needs. I went in looking at a 2017 and drove off in a brand new 2020. From a first time brand new car owner I couldnt be happier. Highly recommend!
I had my new car within 36 hours of applying for my loan. John Magadino is a great salesman. Everyone at Ki-po is friendly and personable.
John did a great job helping us find exactly what we were looking for! Made it a quick and painless experience.
Salesperson Greg Taylor was was highly knowledgeable of the vehicle I purchased and easy to work with. Overall it was a great customer experience. I would have no problem buying another vehicle from him.
John and Keith were great to work will! Made the process simple and easy!Recommend them to all my friends and family!!
Thank You for providing the EV charge station! It was greatly appreciated for charging my Zero SR/S Motorcycle on our #GratiTour today.
Excellent service excellent sales !!! Will go nowhere else ! Family Friendly staff , knowledgeable in all aspects of vehicle maintenance and care . Extending the life of your vehicle and customer service ! I am always extremely satisfied !!
KI-PO Chevrolet has been my dealership of choice for 10 years now. I have purchased 8 vehicles from them in that time. There is no hassle, no pressure, and no games.I leave excited about my purchase and I want to go show my friends and family.In the past, I used other dealerships, one in particular was a Chevrolet dealership in Lockport, NY. It was frustrating and agonizing to purchase from them. It took all day, and when I left,I was unhappy about my purchase. I usually just went home afterward. This is not the case with KI-PO. I am excited to show my purchase off when I leave this dealership. Im happy to tell my friends of the experience that I had making the purchase. This is what buying a car should be like.Im very happy to have KI-PO in my area. They are a gem in the GM system!
I have been coming to Kipo for service and my last 3 vehicles for 3 years now. They have always treated me with the utmost respect and have performed the service on time and very well. The staff at Kipo are great. Thank You very much. Ed N
Jeff did an amazing job. Stress free car buying who knew! Thanks for taking care of my new car needs. Pleasure to do business with such a professional.
Horrible service ! Told one price for my trade in on Saturday and come Monday after trying to get someone to call me back four different times they say they will give me 3000 less than what they told me on Saturday . Then told they will call me on Wednesday once they tried to figure out what happened and still no answer after trying to reach them again. Very very poor customer service , in fact if I could give negative stars they would deserve it . And they are a local dealership in town , just horrible and very unprofessional . Great disappointment .
Amazing dealership. Came to me and picked up my car, serviced it, gave it a wash and dropped my car back off to me! I got my car back cleaned, everything done and I didn’t even have to leave my house!
Jeff Smith was professional, personal, knowledgeable and understanding of the goals I had in... right car at right price range. Never had a better experience in purchasing a vehicle! Thank you!
KI-PO is a very efficient dealership, that is always able to get my vehicles in and diagnose/repair the problems I have had with them in a timely manner. Good communication with the owner and always have my vehicles back the same day or first thing the following day.
Leslie Micheal was great! He was very helpful in answering all the questions we had. You guys made the deal happen. We will be back for future vehicles and service! One of the best buying experiences we have had at a dealer. Thanks ki-po!
My visit was cool I didnt get bamboozled here like other dealerships
Brought my car in for a serpentine belt (had appointment about an hour before get a call saying they had to cancel due to employee problems then got pushed the following week which things happen I get) fix got it done a day later my muffler is extremely loud I have a 2016 not a 90 or early 2000 they claim it probably rusted out but wouldnt it been seen while on the lift well boyfriend took a look under my car my muffler is crushed! I have had 1 other issues were they forgot to put lugs and nuts to my car never bringing back there again
Been working with kipo for years. With Leslie Michaels and Mike Monzack. I couldnt ask for better salesmen. More like family than business. Would recommend to anyone needing vehicles and/or advice to come here
Jeff and the whole staff at Kipo are very friendly and professional. We always have an awesome experience there.
Great job by Cory. He displayed what a good sales staff member should do. Let the customer experience the car before trying to sell it. Nice job again Corie.
I recently leased a new vehicle from KI PO. Great experience, very fast, friendly salesman. Everything went smooth, I was in and out in about 45 minutes.
It was wonderful. We got a great price on our trade in and the new vehicle Chevy Silverado is a beautiful truck. This is the 3rd vehicle we got from KIPO (Leslie Michaels) and we are very very satisfied.
My first dealing with this company and Wow! Now I see why everyone raves about this place. Honesty, integrity, and everyone working together. I had a slight hiccup in my finances and seeing everyone pulling together and offering their assistance to get me in my new vehicle was humbling. People stayed late just to help put plates on the car, get it detailed, and get all the paperwork in order. Salesman helped each other like it was a small family. Im surrounded by dealerships in Lockport, but like all my friends... Ill be going to KIPO Chevrolet in Ransomville. Why? The same answer you get everywhere else: Theyll take care of you.
A simple part took 4 days just to get to the dealership. First they said it didnt get on the delivery truck on time, then it was sent to another place, then again missed delivery truck. So much drama with this place every time I go here. A $49 dollar part cost $250 to install. Come on it is a simple 3rd break light. Took what, 15 minutes! Time to start writing public reviews about KiPO.
I had previously been working with another Chevy dealer, closer to my residence. As the weeks passed, it became apparent that things had come to a stalemate. Thats when I decided to reach out to KIPO, whose website still showed a build-out that met my requirements. I contacted KIPO on May 19th and picked up my beautiful new Trail Boss on May 26th. Thank you to John M. who was great to work with and made the entire process as easy as possible during this challenging time were all in!
Sales if the vehicle was great. As far as the vehicle its the worst Ive ever bought.from repetitive check engine lights. Now motor has to be pulled to be fixed. Took bake to them for a break squealing they say cant here it thing sounds like a garbage truck stoping half the time. Also exhuast rattle told they couldnt find it. Wasnt hard to see heat sheild falling off. Told them something green dripping under it that would be the a/c that stopped working after warranty was up. Also told them it wasnt charging right told me no prob with charging system. I had to change battery right after. Had an inspection sticker on it 2 months before I bought it must got the codes to clear so they didnt have to put the timing chains in it. Now Im stuck with it an motor has to be pulled. So yes worst vehicle I ever bought an will never go back or recommend them to anyone after the lemon I have.
The experience was great, Steve in service was awsome as always. Never afraid to take my vehicles to them. They do top notch work
Leslie always goes above and beyond what is expected with his customer service (which is why we always go back to him at KiPo Chevrolet.) He not only tries to find the best price and car for our family, but also picks up our car for routine oil changes and tire rotations (as we live somewhat far from the dealership and have extremely busy schedules.) He always treats us like a close friend or family member and even brought the kids Christmas gifts this year. We will always be happy to do business with Leslie and KiPo Chevrolet and will confidently recommend him to any of our friends and family who are looking for a vehicle.
We were promptly taken on time, friendly service guys, work completed in adequate amount of time, just a nice experience overall. I am glad i bought my car here!
The technicians at Ki-po are friendly and responsive to your questions and concerns. I always feel welcome and comfortable when I take my car in for service.
Leslie, John and rest of team worked diligently to get our deal done...My 2021 silverado Z71 trailboss LT is absolutely incredible. Thanks again guys, great dealership!!!
Brent did an outstanding job , great salesman, he took care of every detail
It was fantastic. They even delivered the car to me.
Buy your new car from Kipo! Ask for Dawn Sawyer to help you. She helped me via email, phone, photos, and in person. I loved her laid back attitude, desire to help me figure out what I was looking for, and her willingness to show me a new vehicle. I absolutely love my new Chevy Traverse in crystal red. My whole family loves the roominess, black stylish details inside, touch screen radio, storage areas, nighttime green lighting and cockpit like controls that light up. I am having fun driving! Thank you Dawn for being so helpful.
Very pleasant. And after I bought the vehicle they took me back to service and showed me all around for when I have to bring my vehicle in.
I wish I could give Kipo 10 stars! My father and I went there to look at a new car for my dad. We had the pleasure of speaking with and purchasing our suv from Michael Horton. He made the whole process from start to finish very easy for my father and me. Keep up the great work Kipo you definitely have a buyer for life!
Jeff Smith was great ti deal with overall the experience was great will definitely be a repeat customer
The service department was clean and well organized. My associate took the time to explain everything to me and got me back on the road quick.
There is never a time that I have had a bad experience with Kipo Chevrolet. They have always been nice and always willing to help and go that extra mile.
Amazing experience. I highly suggest going to see Mike Horton if you go in for a car! Helped me through every step of the way and made himself available through text for all my questions. Love my new car!
Excellent service! Dawn took care of me and lets just say I walked in with my used 2009 cobalt and walked out with 2016 Chevy cruze! Im still overwhelmed by customer service. Tom handled the credit aspect of me getting the car I wanted and truly appreciate the hard work and time they put in to allow me drive out with 2016 the day I walked in. Just like the new Chevrolet commercial, if I had to use emoji to represent my feelings about the car and service at kipo I would choose 😃😃😃😃👌👌👌👍👍👍👍
Ive bought several vehicles from Ki-Po now, and I wouldnt buy from anyone else. Theyve always treated me like family, and another bonus is a great service department !
I brought my truck in for a recall and I was very pleased with how I was treated. Thank you!
Charged for an oil change i didnt request, allthough it was adjusted. Tires were not marked appropriately after being removed as requested and ordered, damaged rims while loading them in my vehicle. They did order new ones. Service dept doesnt listen, is careless with property and does not follow printed work orders.
Like the fact that its a small dealership, have been happy with service
Fast and friendly service with amazing courtesy and understanding. Myself and my family are very happy customers!
Brent is a straight shooter salesmen.. kipo had a couple unseen setbacks and Brent was quick remedy the issues.. I would go back and buy another.
Tire noise problem on set purchased from another dealer. Did front end alignment and identified cupped tire. Rotated it to the back and the tire corrected itself. Good job fixing problem and at cost lower than estimate .
Very nice there. Staff is friendly. Didnt buy my car there but they service it. Take great care of you.
Came in for a oil change but was told that I should of had other work done due to it was never done before. I purchased the truck in 2019 it should had been done before the truck was sold not almost 2 years later
My salesman Jeff was honest and worked with me very well.
2nd vehicle Ive purchased from kipo, the price was right and the service department is top notch.
This is the best dealership I have ever dealt with in more than 40 years of owning cars. Our family has purchased or leased 6 vehicle and will be sure to be back for more.
Worst place to buy a used car. The service department has awful customer service and didn’t fix anything on my visit. I will never return.
Jeff Smith made it easy to if a new car for my wife, the car was clean and he went over everything with her.
Friendly and professional staff. Transaction was easy, the vehicle was clean and ready to go when I got there. Good job
Great deal on my truck and friendly people tell Jeff I sent you
I Love going to Kipo Chevrolet, they are always very friendly and courteous to us. We always have a great experience while we are there.
Great service, they make you feel like family.
They treat you very well! I love the service I get from Kipo.
Every one awnsers my ?s, the service department is excellent on servicing my 2020 Colorado, will be back for my service when kneeded, oh have to thank Jeff S too for helping me get my truck too
Very comfortable and professional sales department.No pressure. Accommodating and responsive on the price I was looking andproduct.
Total reviews rating 4.8
199 Reviews for KI-PO Chevrolet 2023:
Review №1
2022-04-05Couldnt recommend Greg Taylor enough and all the staff here! Mother has been leasing for about 6 years now with them and was kind enough to be my co signer (mind you currently 18 with no credit). Greg was able to answer all my questions and make the process very easy. Currently finacing a pre owned 2017 volkswagen bought back in October 2020 and she has had zero problems. They take care of their customers and get to actually know them.
Review №2
2022-06-12I have an older vehicle no longer produced in North America. I found KI-PO Chevrolet had a mechanic with the experience and expert knowledge about my make and model. It had multiple problems because of age and lack of parts being available in North America. I truly like the vehicle and it is unique so i wanted it repaired. Sure enough KI-PO came through for me. KI-PO was able to schedule mutually agreeable appointments and parts were ordered and came in from overseas on schedule. Every problem was taken care of professionally and to my satisfaction. It is running like a charm now. Great service department. Thank you KI-PO
Review №3
2022-02-12John Perry in sales and Nick Anderson in Service each took excellent care of me and found me the exact truck I was looking for and helped make it my own. Everyone involved was straight forward and honest as far as financing and negotiations. Process went by smoothly and all things were carefully explained and explored as far as features incentives and accessories
Review №4
2022-01-15The staff John Perry was very personable. He made it as stress free and easy as possible. We were able to test drive the car twice and even have my mechanic look it over. I left with a great Used car. I will definitely recommend them to others and use KIPO again.
Review №5
2022-03-18Just bought my first vehicle from Mike Horton am so happy! From the first call to see if the vehicle was available to getting the keys, the process was clear and quick and customer service was superb! Mike made sure to go over all features of the vehicle before I even left the parking lot! Looking forward to doing business with them in the future! Thank you KI-PO Chevrolet, I absolutely love my new Yukon Denali!!
Review №6
2022-04-11My service appointment was efficient and smooth. I did a night drop and next day pick up. When it was ready, I received a call containing full information of the problem and resolution.Since pick up, the car is driving much better. The car was left clean and ready for me.
Review №7
2022-01-14Everyone we worked with @ Ki-Po Motors made our purchase so easy and hassle free again. This is our 4th purchase from them and I would highly recommend Ki-Po. I would never buy from anywhere else. The entire staff is all very personable and they give 110%. Thank You Leslie, Keith and everyone else involved in our purchase!
Review №8
2022-02-06Ive always been in and out in a timely fashion. This time it took 3 hours to put 4 tires on and align. If I had know it would take that long I wouldve scheduled it for another time because this made me 45 minutes late for work. My only suggestion is maybe let people know how long some services could possibly take because I know most times are estimated as things change. That way they can determine if dropping off is better than waiting. Everyone is always very nice and gives me all the info I need. Never had a problem. Love coming here!
Review №9
2022-03-21As usual we were met in a very friendly manner by Steve . The paperwork was ready for us and our Tahoe was taken in right away. We were advised that the inspection and oil change would take about one hour and the truck was ready in less than an hour. We have been having our cars serviced at Ki-Po for over 10 years and have always been satisfied with the work and the service. We have purchased three Tahoes from Ki-Po starting in 2000 and have never had a problem with any of them or the service provided.
Review №10
2022-03-25Our salesman, Leslie Michel is so friendly, knowledgable & organized. He has everything ready & made it such a smooth experience. He checks in after to make sure everything is going well. We definitely will call him when we are ready for our next vehicle.