Kings Furniture in Brooklyn
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Brooklyn, Kings County, New York, US
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Site: http://www.furniturekingny.com/
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:Closed
- Sunday:10AM–6PM
I tried this location because of the reviews I was skeptical at first because of my previous bad experience.I can honestly say kings furniture is the best my experience was very pleasing. I came looking for a sectional and the sales person was very helpful.when my Furniture came I was more than please and I didnt have to wait 3 weeks they made sure it arrive before the holiday.Its a beautiful 6 piece sectional and extremely comfortable.I will be doing business with them again 👍
Kings Furniture in Brooklyn was truly a pleasure to deal with during my last major bedroom purchase. They not only gave me the best price in all of New York but they delivered the bedroom the day they said that their delivery people were very courteous. I would recommend buying furniture from them anytime. 5 Stars!!!
Was my first time shopping at kings furniture and i must say i will shop there over and over again. The customer service was Excellent. i purchased a sectional sofa, delivery was on time, Upon delivery, they made sure it was setup just the way i want it to. kings furniture is the place to shop for your furniture.. Pansy Noble
Employees at this business are extremely rude. I walked in looking for a particular item I saw online. Once I walked in, there were catalogs scattered every where and the store is really small. I asked the employee for help and he tried to search for the item. While he was searching, I saw a sign that says No Refunds. So I asked him, What happens if there are things I do not like when the items arrive. I was told Then dont buy. I will never give my money to someone who cannot treat me with excellent customer service. If youre looking for excellent service or decent service, this place is not for you.
Let me start off by giving a fair warning...stay away!!!!...okay now that we got that out the way, let me tell you my story. About 3 weeks ago from the time i am posting this up i went in this store to pirchase new couches, the man was helpful enough and everything ran smoothly. The problem is the customer service.i called them to see when the couches will be there, it was always the same answer ill check now, let me call you back no call. asked for a right facing chaise, when it finally got here, got the left, so then we had to wait for the ottoman, i call back. 4 times to be exact, they put me on hold and the call drops, so i would have to call right back. It feels like they people they hire are there on cousins looking for a quick dollar doing nothing. These people SUCK!!, if this was the last furniture store on earth i would honestly prefer to have an empty home than to ever do business with these people. YOU HAVE BEEN WARNED, STAY AWAY!!!
Total reviews rating 4.5
85 Reviews for Kings Furniture 2023:
Review №1
2022-04-06When I moved into my apartment I knew I needed all new furniture. One day I walked passed Kings Furniture store and something said let me try them. I am sooo happy I turned back around. The salesmen are sooo helpful. They delivered my bed the next day. The sales guy told me if I had any problem to give him a call. Recently I went back for a living room set. I love my leather living room recliner set. There were extra surprises to my couch that I found out after they delivered it. It lit up at the bottom of both pieces and instead of 2 reclining 4 seats reclined. Before they delivered the couch I told the sales guy that the pieces under my bed that was holding up the bed was scratching up my floor. He told me he would take care of it. When the men delivered my living room set they built a piece to go under my bed . My bed is sooo comfortable as well as my living room set. My Grandson cant stay out my bed. He falls asleep in the recliner sofa I got from them. The guys that work in the store have great hospitality. I wish I wouldve saw this store when I first moved to NYC because the furniture store I dealt with was horrible. The bed was uncomfortable and pieces were missing. They took 6 months to replace it. I will get all my furniture from Kings furniture store from now on. I am very pleased, comfortable and I sleep sooo good at night. You will not be disappointed
Review №2
2022-03-15This place has Beautiful furniture and the price is right. The payment plan is Awesome. I cant wait for my pieces to arrive
Review №3
2021-05-27Purchased a couch yesterday. Great experience from sales to delivery. Today was my only day off and they accommodated delivery so I did not have to wait till next week. Quality furniture and a great value. Highly recommend.
Review №4
2016-11-11Me and my fiancee went to this store looking to buy a specific dining room set. The customer service we received was very helpful and courteous. We didnt get the set we came in for, however, we came away with a dining set that was not only beautiful, but for a price that was cheaper than the one we came for. Delivery was right on time, and the delivery man was so polite and professional. The whole experience was so beautiful that my fiancee gave the delivery man a $20 tip. I recommend this store to anyone who is looking for great quality furniture for a fair price, great customer service, and delivery that is on time . . . within 24 hours of purchase.
Review №5
2018-04-04These guys were awesome! Customer service was outstanding! Gave me a great deal on my Queen mattress and was able to deliver on my preferred day. Would definitely recommend to anyone looking for a bedroom set for an appropriate priceI actually lost my iPhone in the store from jumping on the beds lol but they found it the following week and contacted me immediately! Thanks again guys! I appreciate you all!
Review №6
2019-12-30BUYER BEWARE. I purchased a full size orthopedic mattress that I saw in the store. They delivered me a totally different mattress, which was not orthopedic at all. When I tried to call them the next day they were closed. When I finally got in touch with them they tried to tell me it was the same mattress. When I continued to argue that it was not the same they told me it was a similar mattress by a different company and I shouldn’t pay attention to the label. I went to the store to show them a picture of what they sent me which was a sleep comfort euro top. Again they tried to tell me it was the same and the print on the mattress was different because it was a full sized mattress. I will never order anything from them again. They just lost a potential loyal customer out of me especially when I’m looking for more furniture. Now I have to go and purchase another mattress for the brick they sent me to lay on.
Review №7
2019-12-15I love them ... I been going to them for over 15 years. I never had a problem with the furniture or the price. Good customer service. These guys are excellent
Review №8
2015-12-13I bought a bedroom set and I received it yesterday. Im so happy from the service and price.I was skeptical because I read some of the other reviews that were bad, but wanted to see for myself. The employees were very nice and helped me with everything I needed. Im really happy I didnt listen and went to this store. I recommend this store to everyone.
Review №9
2018-08-03These guys are awesome!! Ive been shopping there for over 10 yrs. They are very professional. They were very understanding of my complex rules they have in placed and these guys willing did what I graciously asked of them. The delivery guys were Excellent!! Im very HAPPY with my purchases!!Thank you guys!!!Will recommend my family to shop there!
Review №10
2015-12-24Love,Love,Love Kings Furniture store. Friendly and courteous, always willing to work with you to get the best price to fit any budget!!! Delivery is never a problem, always on time. Ive never been disappointed with any purchase Ive made!!!