Kirks Jewelers & Gifts Inc in Dunkirk
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Dunkirk, Chautauqua County, New York, US
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Site: http://www.kirksdiamonds.com/
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–3PM
- Sunday:Closed
Ill give this place a negative rating. Terrible place to get anything. Went in a on Friday to get 2 links taken out of a watch. Could not get it open when I got there. It was stuck so Kirk tried to get it open could not get it. Talk down to me like I was a child. Then tossed it back at me and said its broken take it back in a very angry way. I was very taken back from it. Told him I got as a Christmas gift. He then told me he cant do anything about it. I left the store very mad. No one should treat anyone like this. After I got it open went back to the place then asked someone else to get it sized they took it back and said it will be done later that night or you can pick it up the next day. Went in the next day to pick it up and it was still not done. They said they would call me when it was ready or to stop back the next day. Never got a call back. Went back the next day. Still was not done, was told they didnt have time to get to it but would do it before closing that day. So I took it back. Awful place to get things from or to have current jewelry services.
The staff here is so helpful and friendly, and any time I needed work done on jewelry, they do a job so good it well beyond my wildest dreams, these guys are genius. I had a Irish Claudda ring that snap all the way through due to it being super thin, so I took it here and they made it look as if the break never happened. I was floored at how good it looked. I love shopping here. And they sell the Alex and Ani bracelets that I love so much.
Total reviews rating 4.9
63 Reviews for Kirks Jewelers & Gifts Inc 2023:
Review №1
2022-06-14Kirk is a very nice guy and was a great help in. Picking out an engagement ring. And wedding bands. He made it easy. I would recommend Kirks to anyone 👍
Review №2
2021-08-04Kirk and his staff are one of a kind. They are happy to help you without being pushy sales people. Thought I had an issue with a watch that I had purchased from Kirks Jewelers about a year prior but Kirk was able to help me, explain the mechanism of the watch and was just a gentleman about the whole thing. Would encourage anyone and everyone to visit the store and you will see that they have excellent product offerings and their customer service is second to none.
Review №3
2021-05-13Kirk and his staff are always so lovely and knowledgeable about the beautiful jewelry he sells. Repairs, sizing, watch batteries, they do it all. Wonderful, clean, very friendly and priced great too!
Review №4
2021-12-09Beautiful selection of fine jewelry and quality affordable pieces. Great service and staff who are friendly and knowledgable!
Review №5
2021-07-04Great place to get service for your watch. Very nice staff and helpful. They dont try to sell your something you dont need. Id go back here to shop
Review №6
2020-11-29Kirk is amazing to deal with. He is knowledgeable, friendly, and kind. His selection is broad, and he is a no-pressure type of salesman. I will never go to a mall jeweler again! Thanks Kirk
Review №7
2019-10-16Kirk’s is hands down the best jeweler I’ve ever been to. The staff is very friendly and they helped me pick the perfect engagement ring. No need to go anywhere else for jewelry, their selection, prices and customer service are unmatched.
Review №8
2021-02-13Beautiful store, Kirk is very knowledgeable, and Friendly. Thank you so much, for a great experience. Happy Valentines day to the store, and staff.
Review №9
2020-08-28I bought a ring from Kirk 25 years ago, and one of the stones came out. He made it look brand new again for a fantastic price! I am so happy!!
Review №10
2021-08-16They have great selection, a very clean store, great customer service, and they go above and beyond for their customers!