No-contact delivery
Yes
Kitaro Sushi in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Great tea selection
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Offerings
Alcohol
Yes
Beer
Yes
Healthy options
Yes
Quick bite
Yes
Small plates
Yes
Vegetarian options
Yes
Wine
Yes
Dining options
Lunch
Yes
Dinner
Yes
Dessert
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Cosy
Yes
Crowd
Groups
Yes
Tourists
Yes
Planning
Accepts reservations
Yes
Payments
Debit cards
Yes
Phone: +1 212-787-9008
Site: http://www.kitarosushiny.com/
Site: http://www.kitarosushiny.com/
Opening hours
- Monday:11:30AM–10PM
- Tuesday:11:30AM–10PM
- Wednesday:11:30AM–10PM
- Thursday:11:30AM–10PM
- Friday:11:30AM–10PM
- Saturday:11:30AM–10PM
- Sunday:11:30AM–10PM
Comments (102)
Wonderful quality, good portion sizes especially for the price and location, and attentive service. Our new favorite sushi place!
Food: 4Atmosphere: 5Customer Service: 4Value: 4Avg: 4.25Notes: really cozy shop, sushi is average, charged a dollar more on tuna for some reason
Usually i would rate this place 5 stars, but today when i received my order i didnt get the amount of spicy mayo i ordered. I called them to let them know, and they tell me half of what i originally ordered is enough to much mayo no good for you,If you want you want more mayo Ill give you next time. Usually i get 7+ sushi rolls with multiple people eating I am an adult and your not my parents who are you to tell me how i should eat.
My go to sushi place! Food always tastes great, fast delivery. Highly recommend
Forgot just how much I love eating at this place. If you go here for lunch you can I have three rolls for $13 with a soup or salad. Some of the freshest fish you’ll have for a good price
One of our favorite sushi places for delivery. The spicy salmon tartar is delicious.
Get the diamond roll. Its fantastic. Seared oyster with scallops! And all the salmon sushi was wonderful. They have FOUR kinds! Belly, king, regular and smoked!
Horrible customer service. Lady picked up, took my order and CC info, asked for a tip, and then proceeded to tell me to give then 20 minutes because we are no open yet. I called at 11:40, where their website states they open at 11:30...plus, she picked up the phone. Took an hour for food to arrive and it was not good - the order was completely wrong and had to throw it away. Also, she picked up my phone call after I waited for 40 minutes, and then did not pick up any calls afterwards when I wanted to cancel it.
Love this place. The lunch specials are amazing and the sushi quality is great.
Ive been here a number of times, and have always, always enjoyed the food, and atmosphere.Well went there today, but was maybe 5 minutes early. No one was there, I kept saying hello, but to no response. Finally a cook came out and said they will open in 15 minutes, so I said Ill wait. Seemed like it wasnt a problem because he never said anything. Waitress or manager came in and abruptly said to come back in 15 minutes as they have to clean. So I asked to use the restroom, but was informed by the same waitress/manager that they had to clean it. Iv been in it before, never been dirty, but left and decided to come back. Well came back and ordered the bento box, big mistake, by the time I got home my stomach was so upset I barely made it to the bathroom. While on the bus ride home, I felt nauseous, but didnt think much of it. But with the waitress attitude which was very aloof and uncaring and not letting me use the, I certainly had enough hints, NEVER AGAIN, GOOD RIDDANCE Kitaro!!
Save your money....I can’t even begin to explain how rude the staff is the lady who takes the orders treats customers horribly. The food is hit or miss, I don’t recommend this place to anyone.
The staff she so nice, place is very clean, is cozy, a family place.
Pretty good sushi with cool lunch special pricesOne lady is very polite and the other one is very rudeI called for delivery and I was trying to decide if I wanted anything else and she tells me “speed up , speed up, I got other things to do”Made me almost not want to order anymore ...I hope they understand that without customers they wouldn’t have no business .And I am a regular customer .Maybe she had a bad day but that still is no reason to be rude for someone who is trying to pay for your services....
Love this hidden gem of a restaurant! Seafood Udon Noodle Soup is fantastic!! 5 STARS!
Kitaro was delicious! They have a great selection of rolls, both traditional and specialty. Service was prompt and courteous. It was right in the neighborhood we were staying and is definitely a hole-in-the-wall, but in the best way. The restaurant was quiet and a little dark, but it felt cozy and it was nice to finally eat someplace where it wasnt uncomfortably busy.
Kitaro Sushi is my go to every day place. Great quality and great lunch specials that go until 5pm. They also have a number of fairly unique items which I love like rolls with mango in them and tuna pizza (sounds weird but its good).If you are looking for a casual and delicious local sushi spot, this is definitely one of the best.
Neat, quite and calm place to have a decent meal. Food (we had variety of Sushi and sashimi) was good and satisfying. Not over the top, hence the rating. Serving staff were pleasant.
Extremely rude staff. They act as if they are doing you a favor by serving you or taking your order. Forget delivery service-their delivery person is the rudest person out of all of them. The food is average at best. Tastes like. Supermarket premade sushi. Just avoid it. Several better options in the neighborhood.
DO NOT ORDER FROM THIS PLACE!!I ordered delivery and it showed up 2.5 hours after it was supposed to. After eating it, it gave me food poisoning… after checking their last inspection it had 30 violations..They don’t have a clue about food safety
Affordable; quality sushi- and dazzlingly fast service. Great value for money on the UWS.
Good food but the service is BAD, the waitress barely said hi. I gave her my order and she rudely asked me salad or miso soup. She sort of slammed the receipt on the counter for me to sign. I decided not to tip. It got worse, she made me wait nearly 20 minutes without offering me a glass of water, I didnt even want to ask at this point. As my order finally arrived she just dropped the bag in front of me. Without even a glance in my direction, I told her good bye and no answer.The bento box was a delight, its a shame for the service though. I understand you have problems maam, we all do, but please dont take it on the customers!!!
I was a regular client at kitaro for over six years. I ate there at least twice a week , some weeks every day.Today I went there I ordered food at around 4.30 pm. The sushi man as always nice and friendly.The waitress very rude. The restaurant was empty and she was screaming to someone over the phone by the back table.It was so loud and angry !!! It did not happen the first time. I came to eat there in piece so I asked her if she can lower the volume of her voice because it is really disturbing and not inviting. For which she answer if you dont like it you can leave outside !! Well what did I do? I asked the man not to make my food. I walked out and I will never go back.Food ok. Some of the stuff incredibly rude and obnoxious. Do nott recommend.
Food is pretty good with acceptably fresh sushi, prices are reasonable. service was pretty good (though they didnt bother to ask if I wanted dessert), and food arrived promptly. nothing to write home about, but a perfectly adequate neighborhood sushi joint.
A solid mid-scale sushi place, they have great takeout options and a lot of house rolls. I was tempted to give it four stars because the service in the restaurant can be patchy, but theyre my favorite place to order from, and as long as you accept that its a neighborhood joint rather than a fancy restaurant when eating in, the good food and reasonable prices are worth a little patience.
A lovely experience and a friendly atmosphere, would recommend to anyone!
I love this place! The staff is friendly and the food is great. My favorite dish has got to be their chirashi. I highly recommend their special rolls and if you are feeling indulgent, their fatty tuna. The fatty tuna toro just melts in your mouth. Just absolutely divine.
Really love this place. My kids grew up on their edamame, spring and kani rolls. Great service, really good sushi. Prices right. Fave? Crunchy Spicy Tuna or Salmon Rolls...like a sushi rice krispie! ♥️
Great fresh sushi. Went there after a long bike ride in Central park. Place was very clean but washroom is tiny. Only downside is the cold face waitress without any smile. Food was great and nicely presented.
Japanese restaurant run by Chinese people. The quality of food is poor. The seaweed was stale and the California roll was just fake crab and avocado with stale seaweed. We ordered the chicken teriyaki and the chicken was not seared or anything. Terrible food and reviews does not warrant a four star rating. More like a two 🌟. Terrible experience. Not recommended.
Nothing extraordinary about it except for maybe the number of special roll options available, but quality and prices are okay and the service is friendly. Overall, its a fine neighborhood sushi shop. Note: The large number of special roll options are presented across several separate menus which can be overwhelming at first.
I go there with my girlfriend every week. I tell her this is New York City and theres plenty of options everywhere and she demands we go there. Fellas, you know its a good idea to keep your woman happy. Am I right? This applies to my fellas on fellas and ladies on ladies too. Everyone loves sushi and if you do, give this place a chance. Its good!
Went here for lunch. The sushi was fresh and reasonably sized. The rice was cooked properly, not too sweet, and not mushy. They didnt have any toro so I tried salmon belly (Herasu), it was delicious! The pork katsu was also really good. It had a nice honey mustard like sauce.
Next time, if there will be, do not charge me extra on the tip I already left!!Lunch special is good pricing. Sushi wasnt bad.
The sushi and sashimi are very good, fresh and the pieces are cut very generously. This is a treasure so far undiscovered by Zagats.The fish selection is limited, but this is the best Ive had so far on the Upper West Side, other than Gari which is twice as expensive. Enjoy
They have a wonderful seafood soup that I always eat when I have l lunch there. I used to live around the corner on 85th St., and I spent a lot of time there doing work after I ate. It was my home away from home. Now, I live in Ossining, and I go to Kitaro for lunch whenever I come into the city.
The salmon avocado salad and peanut avocado rolls are so good!!! I had them cook the salmon and they had no problem doing that.
Horrible experience, so not recommend. Too many other good spots
I went here with my friend hoping that this could be a decent Japanese spot. Well its definitely not run by Japanese people for sure and the food was mediocre. Maybe we ordered the wrong stuff though...
The food is so good, but sooooo overpriced. The staff were also very impatient and busy like they run around carrying platters of sushi and eventually they’re gonna trip and fall and die, but I guess that’s how they make their food so good and so fast, but still… it’s a safety hazard
Have not been to restaurant but have ordered chicken terayaki it was like rubber. The next time I called they hung up on me. Then the nexr time the chicken was good. Im thinkin a different cook. On 4/15/17 called and first they tell you to hold on then they tell me to call back. Horrible customer service.
Awful absolutely awful I went for years to this restaurant and up until recently it was great not they say I cant take certain items to go anymore this has always been a busy spot and I dont have time to sit and wait 75% of the time I take to go and now this is no longer an option part of me has officially died and I will never return to this place I will forever miss cheese bacon
Good food, reliably. I dont eat sushi, but it seems popular. I like the beef teriyaki or yaki udon.
Really delicious. The shrimp tempura is amazing, and its a great value. Nice atmosphere inside the restaurant and good service
Great food and the lunch bento box and specials are the best deal.
Omg. Best sushi Ive had in NYC. Quick delivery, great quality, friendly staff on the phone. Love it!
This place is solid. Good service. Not the best sushi of course, but for price and availability a respectable choice.
The place serves big portions and for reasonable prices. kind staff members. Highly recommended.
Horrible delivery person was nasty and broke our door after aggressively demanding a bigger tip. will never deal with these nasty people again I don’t care what the prices Not worth supporting bad people who don’t like customers
My favorite local sushi place. Delicious food. Warm and friendly service.
Great neighborhood restaurant for sushi. The food is always good and the staff is always friendly.
I always order food from this place because the food is good. The place is clean and the staff are nice.
Very fresh fish. Excellent sushi.
Great lunch special deals. Love their tempura udon. Good portion and delicious!
Absolute embarassment of a restaurant. Stated 30-40 minute wait time, took 2+ hours, called twice with no explanation other that its on the way. Dont waste your time with this pathetic excuse for a restaurant.
Delicious and reasonable!
Great prices, great sushi, and a great staff! You cant beat this place.
Great food. Big portions and kid friendly. Would come back again!
Awesome rolls and shumai. Not too expensive, as they have a couple of lunch specials and such.
I have had the sashimi and rolls here. It is very good.
Great lunch specials. Really good service. Yummy food
I tried the ramen. It has veggies that are not supposed to be there, e.g., broccoli. I dont think it was a rame.
I love it here prices are reasonable and the food is delicious and amazing service u cant go wrong
Small, peaceful, 4 stars because the seating is to close, otherwise, no complaints.
Incredible lunch special prices for really fresh sushi!
Fantastic place with good dishes, good quality seafood, and fun specials.
A great neighborhood place with a menu from sushi to soba to katsu don.
Good.lunch specials. Food always well done.
Beebe the greatest waitress kind sweet friendly runs the whole show
Always empty. Food consistently ok...not much ambiance
Great food fast service, flavor filling.
Like your neighborhood eatery. Relaxing atomerspher. Food is pretty good.
Cosy small place, good sushi!
The sushi r the best I tasted.
Friendly service, delicious trustworthy sushi.
Excellent food, terrible service....good prices.
Solid middle of the road shish. Nice old fashion place to grab a bite.
The taste was amazing!! The service was fast
Good sushi, great price
Great food and the price its worthy
I love this place for a quick lunch by myself.
Kitaro Roll is great.
Amazing food at an amazing price!
I love their sushi!
Excellent 👌 will visit again soon!
Service, food and price are horrible!
Afordable with great quality
Its good!
Fabulous Hotel!
So so good
Tasty ,good ambient and accesible prices.
Excellent sushi, very delicate and tasty. We accompany it with a glass of Chardonnay... 😊
I strongly advise against. Rude waitress and not really tasty. Only the prices are interesting.To avoid.
Total reviews rating 4
102 Reviews for Kitaro Sushi 2023:
Review №1
2022-04-23Great place for rolls in UWS. Fish is fresh, rice perfectly cooked and it’s not expansive. The place itself is not pretty or cozy but definitely a go to for a few rolls. Their launch special is also worth a lot :)
Review №2
2022-02-24My lackluster $15 specialty roll was missing ingredients, the white tuna on top was mush, the wasabi had a dark ring on the bottom, and the whole thing tasted like old chapstick. The green iced tea was warm water with matcha powder and a few cubes of ice thrown in.
Review №3
2022-04-11I come here often with family and friends. This is also my go-to spot to order from for parties. The restaurant serves flavorful, unique dishes and the rolls are fairly priced.
Review №4
2022-05-26The first time I’ve ever been served sushi that the fish is warm. When I tried to explain to the server she said she only works here part time and her boss wasn’t here to correct. The boss was too busy in Long Island she stated.Terrible service and food.
Review №5
2022-04-11A hidden gem in the upper west side. Consistently delicious food and quick delivery. Also, lovely indoor dining experience: dim lighting and great service! Highly recommend!
Review №6
2022-05-28Wonderful people, wonderful sushi! They were willing to accommodate us as we only had a short time to eat so we could make it to a show. They were very understanding and got our delicious sushi out very fast.
Review №7
2022-05-27Sushi was WARM. Then they charged me twice, said the fixed the additional charge. But infact, they never did. I wont be going back, the poor and questionable quality of the fish they used was enough.
Review №8
2022-01-01Ordered box C and the perfect roll for delivery.Pros - Overall food very tasty and good portions,Perfect roll was delicious. Food arrived very quicklyCons- got charged $3 for subs (shumai for gyoza) - it seems my allergy comes at premium, no restaurant ever charged me extra for this. Overall happy with the order.
Review №9
2021-12-08Delicious and consistent quality in their sushi. They offer a lunch special with three sushi maki rolls and soup for $15 including some premium roll options! They offer dine-in, although I have only done pick up and the staff is always friendly during my wait.
Review №10
2021-10-19Quality n comfort... just what you want. Lovely neighborhood spot.