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Phone: +1 845-561-2410
Site: https://www.kohls.com/stores/ny/...
Opening hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–8PM
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Total reviews rating 4.2

199 Reviews for Kohls 2023:

Review №1

2022-06-04

We have been an account holder for years, living in many states and areas with a Kohls around us. It is such a shame how far this store, and this chain, in general, have fallen. Theres never enough staff, especially at the registers. The clearance racks are always a disorganized mess, and regular priced items are frequently missing complete size runs. You play games with pricing, frequently offering the deepest discounts after your customers have already purchased and making those discounts for a limited amount of time. Rarely do you see a management presence on the floor controlling the ebb and flow of the environment. The area that has the most staff with the friendliest service is in the newer Sephora section of the store.Pay fair wages and give better benefits to your employees so that you retain better staff. Change your budgets and policies to reflect people-first behaviors allowing for better over all service, and a cleaner, more well organized environment. Teach your management how to lead and affect the business in a positive way so that your staff learns what the service industry should really look like, and your customers receive the benefits of this training. Do Better!

Review №2

2022-04-13

Well stocked store ,very clean. I still enjoy brousing,touching the towels oh and yes trying on the clothes. No returns.seemed to be enough employees who were more than helpful.

Review №3

2022-01-06

Amazing customer service and clean store

Review №4

2022-03-24

Located in Newburgh Mall, its more organized than other Kohls store that I have visited. Clean and not too crowded. Easy to find departments and. Ample parking space.

Review №5

2019-06-12

On May 15, I went to my local Kohls in Newburgh, NY to buy a new suit jacket and pants for a funeral.  I arrived there just before 8:30pm and had the worst shopping experience of my life in that store.Just as I start shopping in the Men’s department, a work crew comes in and starts ripping and peeling the merchandising wallpaper off the walls. That was annoying and noisy but not a terrible inconvenience.  I found a few items that I wanted to try on, so I went into the fitting room in the Men’s department to find that the work crew was using that fitting room as a staging area.  Their tools littered the floor, merchandising signs were stacked in the doorway, and their crews’ case of water was in the middle of the area in front of the dressing rooms.  Aside from the obvious construction debris, the dressing rooms themselves were filthy - clothes strewn all over, dirt and dust all over the floor. It was obvious that no one had cleaned in there in quite a while.It was getting late so I tried on a few items and came out of the fitting room to show my wife, now wearing dress shoes that I had brought along with me. I slipped on the way out because the work crew had now taped plastic to rug since I had gone in to the dressing room.  There were Kohl’s shopping carts in the isles being used to carry the work crews tools and now tools on the floor in the aisle.The last staw was when the work crew started using a spray can.  I dont know what kind of remover/solvent was in that can but the fumes were giving me a headache.  At that point I just took what I had to checkout and asked to speak to a manager.  I explained what was going on to the person on duty - Amy - and I also asked her for Kohls corporate number. Amy did go to the men’s department to verify what I was saying and did in fact find the spray can that the workers were using.  I took a few pictures before I left so that you can see I’m not exaggerating.I was shopping in the store starting at 8:30pm and checked out at 9:30pm - those are normal business hours - the store does not close until 10pm.  If Kohls is going to be remodeling - they should do it after hours.  Otherwise, put up signs, rope off the area, etc…  If I would have known that situation was going on in the mens department I would have gone to Macy’s instead.I called Kohls corporate number on May 17 to inform them of the problem.  The representative that I spoke with said that the manager of that store needed to be re-trained if they let something like that go on during business hours.  She gave me a case number and assured me that the district manager would contact me directly to discuss my experience.Well, it been almost a month since my call to corporate and Ive never been contacted by anyone from Kohls. The impression that I’m left with is that Kohls just wants to make those in-store sales and doesn’t care at all about their customers. My wife an I will never shop at the Newburgh, NY store again and I suggest that you avoid it as well.

Review №6

2022-04-21

You cant beat calls I had to bring back Amazon returns they even gave me Kohls bucks for that to its a great store with a big selection give them a try

Review №7

2022-05-06

It was great shopping there in the evening there werent too many people in the store so that was very good.

Review №8

2021-11-13

I love that I can return Amazon purchases here.The store is nicely laid out with some new changes.Fun place to find something for everyone. And great prices and deals. Our job adopted kids for Christmas so we have used this store a-lot this week!

Review №9

2019-11-22

I got two winter jackets (one shell, one heavier) and a pair of isotoner gloves all for less than $200! Their deals are great!

Review №10

2022-01-18

Always love to shop at Kohls some items may be a little pricey but then again most of the time Im looking at Clarence items not saying that Im cheap but then again I dont like to be overcharged

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