Kohls in Oceanside
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Oceanside, Nassau County, New York, US
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Site: https://www.kohls.com/stores/ny/...
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–8PM
Kohls in other cities:
Kohls used to be my favorite dept storeBut since the pandemic they have gone downhill.The stores dont have the variety they used to but the biggest change is that kohls no longer appreciates our businessI lost my credit card and wanted it replaced. I was told it would take up to a month and could only be sent by regular mail. I dont feel comfortable having a card floating around for a month& offered to pay for overnightNo one wd help me. I couldnt talk to a supervisorI was told it would be easier to lose me as a customer than to get me a supervisorFinally I reached a supervisor & they told me they cancelled my card 24 hrs ago so it cant be replaced without me filling out a credit card application againI decided I wd rather watch them go bankrupt than spend my money there and be treated so horriblyPlease patronize stores like Costco and Target who treat customers nicelyPlease let stores with bad service die.
Worst customer service; I am a disabled person and asked for help to unload a package from my car for store return; and it was on the handicap parking spot right in front of the store, but the manager or someone didnt help me saying we dont do it, the customer has to bring it in.i am not going to Fresh Meadows Kohls anymore and definitely discourage friends and family. Not a Disabled Friendly store.
Went there for shirts, asked a lady where the womens polo shirts were and she took me to the mens section located deep inside the store. 🙄 Yes, there were polo shirts but I wouldve preferred her not wasting my time when she couldve told me they didnt have any and pointed me to the womens section you know, considering that Im a WOMAN. And that the womens section was merely feet from the entrance. 30 mins wasted. Not the best experience considering its my first time in Kohls. On the other hand, i was there originally to drop off my Amazon returns and got a 15% off my next purchase coupon that I used towards the shirts I needed for work.
The experience was horrible! Poor Customer service! Managers no where to be found. The only employee that was actually helpful and nice was the poor lady left alone, doing all of the returns. No one else wanted to help her. She paged manager for backup and he knew nothing about who was supposed to be working the shift with her “he was absolutely clueless” After my return I decided to shop around and while at check out the cashier was extremely rude and unprofessional!! She wanted to argue with me about a sale sign that displayed 2/20 and they were trying to charge me $24 for each shirt. Definitely, will be my last time.
The experience was decent. The few issues revolved around the lack of proper social distancing and overcrowding. The staff were properly equipped with masks and some with gloves. Another small issue was that, I assume due to the constant customers, some of the staff came across quite abrasive. Even with that, the cashier still went out of her way to make sure a beanbag I was purchasing was on clearance, confirming the new price since it came up as the old one. Overall, it was not a poor experience, but also not fantastic.
When we first walked in, Kevin greeted all customers with a warm Welcome. I proceeded to the back for an Amazon return. Although I was unable to process my return, Jazline gave me a slip with a Kohls coupon for my purchase. I was able to find 2 items I really like, and was ready to checkout. Although the checkout line was really long, it went by very fast! Rosemary was my cashier and she asked me if I had a Kohls rewards account, I told her I didnt but was not interested in enrolling in one today. I love that she asked me though! Overall I had such a great experience at this store today! Excellent customer service, fast, helpful, and friendly!! Thank you.
Very very disorganized.Trying to find a simple matching under armor sweat suit or track suit was like pulling teeth.Every shoe on display was totally disorganized underneath in the shelving took me a half an hour to find the right size in the right style that I wanted.
Visited the Kohl’s in Oceanside for some last minute holiday shopping. The store was immaculate, well stocked and although the lines were long, almost every register was open and they moved quickly. Only one entrance is open, which helps them limit the number of shoppers inside. Every person entering is asked to sanitize their hands and given a clean cart. Would highly recommend this store and will probably not return to the other Kohl’s locations that I would usually shop at.
Whenever I go to the store, I’m greeted. The store is always organized and clean. That a plus for me. Who can shop in a sloppy store. Not me. If ever there is a problem in pricing of a item, the manager sorts it right away. Thank you for a great shopping experience. Oceanside store is the best.
Since the ones in nyc were closed we went to this location. My 1st time at a kohl’s b/c everyone told me they have nice kids clothes n for sure they do. Lovely selection of clothes. The checkout associates sanitized the counter after every customer. Very nice interacting with someone after a long time. Will go back
Horrible!! They claimed my order did not go through when my phone said an associate would be right out. 1 associate was quite nasty and said everyone waits 20 minutes when I told him I was there while 3 people that pulled up after me were helped! Finally another associate took care of me after another 10 minutes! Never again, horrible service for an excellent customer!
I LOVE shopping at Kohls, but I have made a decision to not return until they reopen their fitting rooms. Many other clothing stores have their fitting rooms open (Old Navy, Gap, Express and many more), so why cant Kohls? Their are so many clothing option for all of my family.
Went into kohl’s as they now offer Amazon return services. Received an extra 25% off coupon just for coming in to return an amazon product and walked around the store thinking this was basically like browsing amazon online. Could not believe the variety of goods and clothing and kitchenware and shoes and the prices were hard to believe. I will definitely be back to do some real world shopping ❗️👍
I came in here because Amazon started charging for returns unless you use this place as a dropoff location. Be prepared to wait longer than youre used to at the UPS store, lady in front of me had a thousand questions and it took a half hour to get in and out for something as simple as a barcode scan.I dont blame the associate, just letting others know its not going to be as quick as youd hope
While i placed an online order and had to return in store i was pleased with the customer service. It was the weekend after Christmas and while there was a long line it went by fairly fast. The associate that helped me was polite and did not give me any difficulty with the return as the product was defective.
Its a shame when customer service cant figure out how to be of service to you. I wanted to purchase something that had a price that was $10 less online than in the store. The customer service women refused to even call the manager when I asked to speak to one to try to have the price matched. I finally went to the jewlery counter and asked for a manager. She finally called a manager and to her credit, the manager matched the price. After working in customer service for the last 9 years, I was embarassed for Kohls for their lack of underatanding of the meaning of customer service
Its honestly the best place to buy sweaters for your grandmother. There discounts seem to be going on forever so if you miss this sale... ..so what, its still going to be going on 7 years from now. Makes me wonder about there business model, but seriously, get your grandma a sweater while your there
I usually love Kohls in Oceanside, and have no problems there, but my last experience there wasnt so good. I had ordered three items online, using Kohls cash, and they informed me, via email, that one of my items was sold out. They reimbursed that part of my Kohls cash, which I was happy about, but what about my item? I called the store and they agreed that I could grab a similar item (4T boys pajamas) in store, and that they would up my kohls cash to $20. I went to customer service today and told them what happened, and they were confused. I had waited so long to see a cashier that I told them to forget the extra Kohls cash, and that Id pay the $6.54 (and pickup my other items). I will probably never order off the kohls website again because of this.
Extremely negative experience. Rude cashier , profiling a 9 year old and extremely impolite to an older gentleman who, up to that point had a complimentary experience. Spoke to the manager but sounds like nothing will be done about this. If I wanted to be treated disrespectfully and presumed to be a criminal, I would not be paying LI taxes. Better to go elsewhere than to be disrespected where you spend your hard earned money.
I spent 2 hrs shopping around in this store and encountered a total of 5 employees during this time. Every single employee was unwilling to help, tried to rush away so I can’t ask a follow up question, or just have attitude for me simply just approaching them. Every single person at the register had an attitude from returning my amazon item, to returns at customer service, all the way Upto the cashier ringing up my items. Horrible customer service and very disappointed in Kohl’s
Angel Tips Nail SalonBaldwin HarborI waa there years ago and i wasnt happy but my daughter was in town and she really wanted to get a pedicure.The technician didnt seem knowledgable i had had acrylic on my toes which she didnt know what to do and her polish job was sloppy.I wont be back
Went looking for a shirt and pants for my son. Ive shopped at Kohls before and was able to get a particular shirt for myself. Had trouble finding a 33 length for my son. Was never assisted, only to find out on my own, that there was no such size that the store carried. Also noone in the dressing room. Need to hire more people.
I went in to buy a birthday present for my mom and I got a new person the first she couldnt figure out how to open the lock then she was very helpful then she couldnt get the scanner to work other than that Kohls is easy to navigate and great to browse the knick-knacks around the holidays
Kohls is actually a phenomenal place to shop, IF youre a woman. There are incredible sales, awesome deals, and then coupons and Kohls bucks to just make it even better. But it seems that EVERY ITEM for men is marked up AT LEAST %20 - %30 for each thing. I have gone in for such simple stuff, like boxers and/or socks and paid almost $60 for the both. Meanwhile, my girlfriend has like 13 items and still somehow pays less for all that than I do for friggin boxers and socks.. somethingnisnt right! Lol.Anyways, I will NEVER AGAIN shop here for ANYTHING that I need personally, but still come through on occasion just to buy stuff for the women in my life
Nice store good selection lots of parking but you wont find any friendly sales people on the floor. Dont interrupt the cashier with a question shell complain or insult you. Your best bet is to go up to Levittown or head out to Massapequa Park where you can enjoy your shopping experience 😊
Usually love this location. But I went to pay a quick bill at 9pm with my 4yo, after I discovered cut off was 8pm to pay online. I walked into the store to find only 1 cashier at each pay area! At one counter, 1 cashier was closing out register, while the only open cashier was helping a customer pay for several items and trying to open instant credit! The closing cashier told me to go to mens section to pay. When I got there, again 1 cashier with 2 women trying to decide how to divide the items to use several coupons! I dont know when Ill return to that particular location?
Labor Day madhouse. Merchandise all over the place.Not enough help.Long lines.Footwear in boxes with different sizes.People walking around dazed and confused.They have a drone for sale?This is stupid...stick to what you do best...nobody is running over to Kohls to buy a fricken drone.(SIgh...) it gets worse on black Friday.
Kohls has an unreasonable and unbending attitude towards credit. 1 late payment and they attack your credit report and will not consider removing any negative content no matter how quickly the situation is remedied. In my case I didnt get the bill, I paid my $50 immediately upon learning of the debt with all interest and penalties (almost doubling the payment) . I later found negative comments on all 3 reporting agencies. Beware. And they refuse to remove the comment.
I just really want to explain in words the frustration that I just dealt with in the store, I literally was there for 45 minutes and I walked aroundfive times around the entire store, at a certain Point after 25 minutes of initially waiting, I walked to the register and ask them to call sales associate, they did however no one came in the entire 45 minutes that I was in the store I only saw one employee that was not behind the register, I only saw four employees at in total . Im so sorry but you lost a customer today
Total reviews rating 4.3
199 Reviews for Kohls 2023:
Review №1
2022-06-13Havent been there for a while and was totally struck, in a very positive way, by their merchandise and prices. Very friendly and helpful staff. Will begin going there again, soon.
Review №2
2022-04-08Nice place to do quick shop. Now they have a new sephora department.
Review №3
2022-03-30This was my first visit to kohls in about 2 years. (Pandemic) Was a little disappointed. They remodeled. Hid the jewelry dept. Behind a large display of Sephora .. which is now a dominant part of the store. Maybe they sell a lot of cosmetic s. Also did away with the big and tall mens dept. I always spent a lot of money in that department. And the women s department lacks name brands. Was always able to find Chaps. Wish they didnt change so many things.
Review №4
2022-02-01One of the few remaining KOHLS stores. Amazon return is a nice way to bring customers in. You get $5 Kohls cash for the same day after Amazon return.
Review №5
2022-02-27Had what I needed. In and out quickly. Store is always neat and clean. Well-organized.
Review №6
2022-06-26Good selection and very organized. They have an Amazon return station near the bedding area towards the back of the store and they now have a Sephora inside this location. The bathroom is by the customer service and online pick up as well. There are two separate register areas in the front but i have never seen both utilized. This location is next to a few shops with a parking lot. This establishment is ground level.
Review №7
2021-07-18Neat and organized location. Great finds are to be made in their clothing department and home goods section. They have great prices and discounts on many items. The line can be long, but it usually moves quickly. Their returns line can run slower than expected.
Review №8
2022-06-28Love the 2 shorts i purchased. will go back..
Review №9
2022-01-13Great customer service! Employees are very helpful. Love the styles and designers they carry! Great prices.
Review №10
2021-11-17I like this Kohls store. Its nicely displayed, like all other Kohls stores, but the employees are truly nice and helpful. I am yet to meet one who is nasty or unfriendly. In addition, I do not believe there is another department store that can beat Kohls discounts and their items are top of the line.