In-store pick-up
Yes
Kohls in Watertown
Categories
Location on the map
Watertown, Jefferson County, New York, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Highlights
Active military discounts
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 315-788-8369
Site: https://www.kohls.com/stores/ny/...
Site: https://www.kohls.com/stores/ny/...
Opening hours
- Monday:10AM–9PM
- Tuesday:10AM–9PM
- Wednesday:10AM–9PM
- Thursday:10AM–9PM
- Friday:10AM–9PM
- Saturday:10AM–9PM
- Sunday:10AM–8PM
Kohls in other cities:
Comments (199)
Love this store, great variety of gifts and clothing!
Neat and clean. Very good selection of clothing.
I found so many different items! And they are gorgeous! Was a pretty good shopping experience and very friendly sales staff. Jason made sure that the checkout experience was friendly and quick. May have to shop there more often for clothing choices.
The place was great ! I got a new pair of shoes for a great price ! My cashier was a great lady named Toni thanks again sweetie I love your tattoo !!! I was going to leave feedback on the Kohl’s feedback website but I can’t even get it to work lol so this will do ! Take care and thanks again 💖
My experience was fine. Checkout personwas very helpful and pleasant. Found some things I needed but summer tops seemed pretty scarce. Some racks almost empty.
Yee Haw! A special person was deserving of a very special gift. Toni stepped up and picked out terrific suggestions and I ended up with a gift that was well recieved. 11 Stars!
Couteous staff. Decent sale prices (for the most part). Good quality. A bit shocked to see price tags with $25 & up on shorts in the end of August, though. And, thats the sale price! Did find some soft, cute womens adult t-shirts for only $7😉
Placed an online order. Was able to get the product I wanted at a great price. In and out within minutes
Good deals when you can find them! Always walk out with something. This visit another customer handed off her unused save 20% certificate, totally spent it on my daughters already clearance priced easter gift!
The staff was very helpful Unfortunately they did not have a good selection of dress shoes or any kind of shoes that could be worn for a woman going to a formal function.
Didnt have what we were looking for, but it makes sense that they wouldnt have mens slippers 2 days before Christmas.
Really like their blouses. Ladies, theyve got the nicest selection for us. Their pants always fit me. Plus I love the selection of purses they have.
Nice place sometimes you can get really good deals but for most part its a good shopping place not much around Watertown.
Awesome! A women named Sandra helped me a lot. Very intelligent, very nice and very helpful. She should get a pat on the back from her supervisor. When in Kohls I highly recommend seeing her. I give her five stars! *****
BEST PLACE TO GO FOR A NEW PAIR OF UNDERWEAR CAW CAW
Great sales going on now. The store is following all Covid safety precautions. It is too bad that you cant try anything on but the return policy is very relaxed because of the pandemic.The store staff is very helpful and friendly. They have made it very easy to shop in store or order on line with touch free pickups.
Wide variety of gifts and clothing... Love this store😊
These products are extremely expensive. One pair of Under Armour shoes before sales price was, no joke, $100. $100! If youre rich, you can shop here.
Clerks were friendly and helpful. Good selection of items.
I love Kohls. And this one is no exception. They handled on Amazon return for me, and gave me a 25% off coupon and happened to have the exact shirt I was looking for. Awesomeness!
Friendly, helpful staff & good prices. Can be crowded between merchandise in aisles and shoppers but if you time your visit right its a pleasure to shop there. Shelves are always well stocked.
I love this store. Kind and helpful staff, very nicely set up store. Super clean and lots of inventory and sizing.
Excellent customer service and very helpful staff.
Who doesnt love Kohls! They have awesome deals and a good staff at this store! Everyone is so helpful and respectful. I enjoy shopping here.
The store is great as far as selection and diverse options for the standard shopper. I often find quality products at reasonable prices. My only concern is the CUSTOMER SERVICE. When I was struggling to find certain sizes and styles, associates watched me struggle and continued their side work. Isn’t the #1 priority of the associate supposed to be the customer? Maybe things have changed since I left retail a decade ago. It used to be that customers were overwhelmed by the help/greetings offered by store associates. Now, customers have to chase down an employee just ask a simple question. The employee gives a one word answer and walks away. Shame on the managers for letting this slide. Shame on the district managers for not caring about the lost art of customer service.
Fashion and great deals! What more is there? Oh yeah, fabulous service from nice people,.....! And did I mention the prices on great fashion?
I love saving money at Kohls! Super nice people,clean and organized store,with sanitation stations when you first walk in and throughout each area!
Customers constantly complain about customer service. Trust me, we do our best given the circumstances. Kohls used to me a nice place to work but employees are slaved like dogs for garbage pay and horrible work hours. This company expects a lot from us for nothing in return at all, and customers just complain all the time! Please be nice to us, its not as great as you guys think.
My mom and I were excited to travel to Kohls (2 hrs). We found a couple very good deals but none of the items we really wanted were available at this store. Make sure to use website to check availability if youre traveling from a distance.
I had never shopped Kohls before but found the need to when traveling casual to Sackets Harbour area and was surprised with added dress requirements for an occasion. This Kohls had everything i needed to get, in my size, from sports coat complete down to shoes. Big stress reliever!
This is a great store for browsing and purchasing any item that suits your fancy. The staff are personable and friendly. The store is very clean and easy to get around in. Its also near Panera in case your wanting something healthy to eat. I would highly recommend this store for quality items.
Im a 510 tall middle aged woman whose had problems my entire life finding clothes that not only fit me well (waist-to-inseam) but are also affordable, comfortable, top brand, and good quality. Kohls has it!
While shopping for a swimsuit, I couldnt get any employees to help me so I had to keep fully re-dressing and exiting the fitting room to find correct sizes. There were two sales associates nearby, but neither one would give me the time of day or simply say hello or acknowledge my presence. It was disappointing to say the least. I ended up returning my chosen items to the racks and went to JC Penney to find similar swimsuit separates at a much better price and ACTUALLY had two sales associates offer assistance.
My 1st online pickup in store order with Kohls was so easy! And I got extra discounts for ordering online so i was really happy. My order was waiting for me at customer service that same day, easy in & out.
My daughter and I took her two teenage boys shopping for school clothes tonight. The boys have to wear dress pants, dress shirts and ties to school. One boy will only wear long-sleeve shirts; the other only wears short sleeves. They are both tall. Its a challenge!We found lots of slacks and a fair number of shirts. The only problem was a shortage of suitable short-sleeve shirts. Even then, we found enough to get started. The best part is that we saved almost $500!! Love Kohls!
Great selection of shoes!
The selection in the store is always bad. If youre looking for a Lg shirt or something with a waste 31-34 then youre better off looking online. If youre looking for an xxl or something with a waste of 38+ they have all the clothes youll need. You have a mens boot section with no boots at all...
Placed an order before a good discount coupon expired. Next day was told item wasnt available. 2 weeks later noticed it was again being advertised. Asked and was given the same percent off as original order. 👍
Have been stocked out of things I needed a few times this year. Otherwise, its a nice Kohls, clean, etc.
They have a great selection of clothes for all. Prices are reasonable especially when you use your coupons! Use the app to save even more.
They have their kohls dollars going on right now. If you spend OVER 50.00 you receive $10.00. Only if items arent on sale. But dont forget your electronic coupon, that can also be used.
Great prices but I would rather pay more to deal with less mess and personable floor staff. Walked passed about 4 employees not even a hello, our cashier was very pleasant
Found the purse I had been looking for on the clearance rack and extremely happy! Lady at register was very nice and alot cleaner and neater store than it was a few years ago
Clean and staff is always friendly. Love coming here.
Ugly sweater with music, 40%off. Me likey
Nothing great. Can never find an employee on the sales floor.
I love this store. The cashiers are friendly and helpful. Thankful to have a store with great selections and quality merchandise.
Kholea has very nice deals. You get 10 bucks back for every 100 dollars in the form of Kholea cash. Plus my wife receives coupons via email and postal mail which can reduce our bill substantially.
Always enjoy the shopping and savings at Kohls. The place is clean and the employees have always been helpful and nice.
Excellent variety. Upper end price range reflected by the quality carried. Could use a few more sales staff. On the other hand it was a Thursday morni g.
Great customer service, I just wish they made it easier to find the prices of some items. They do have a ton to offer in a single store.
I usually shop Kohls online, but the store was clean and organized. The cashier was helpful and professional. Not a bad brick and mortar shopping trip.
Worst store ever to shop walk in workers watch you like your up to no good when your just going in to return something and workers walk around behind you pretty sad when you got a kohls here in your own town and you dont feel uncomfortable shopping there so you waist gas to drive to syracuse to shop there or just to do a return
Store is trashed and no one seems to care. Tried to buy a suit but too many items are thrown around like dirty laundry. Store is a total embarrassment to the chain. Manager should be fired immediately. Who cares, its not my store.
The store was neat and organized, however the prices were awfully high even with the so-called sales and coupons. I use to he able to easily come out with a grand from there but I walked out with 0 products.
Clean store, well stocked with properly organized merchandise. Good value for money.Friendly and helpful staff. Heads and shoulders above the competition.
Very clean and organized. Cant beat the sale prices. Quality clothing and shoes. Friendly and helpful staff too!
I love this store. The coupons are bountiful. Lots of sales. Bought some end of summer pants and some flannel pjs.
A lager than normal clothing store, with a wide variety of budget suites. There is a well stocked shoe selection. There are some home furnishing things and luggage also.
Very clean, was a little unsettling when 2 of the salespeople were following (?) me, when I intend to buy something new, which is rare, I take my time . Did I look suspicious ? Other than that, I enjoyed it.
This visit to khols was kind of bland. The prices were as per usual. No great deals to speak of. My wife found a few things. Not great and yet nothing wrong!
Very quiet, low number of customers. Fast checkout line pace.
Stopped for a birthday gift, found it right away. Took a few minutes to shop and the sales person was very helpful and pleasant when I asked her to check prices for me
Had my charge card twelve years and I found out today I can make a payment at the register! The cashiers are so very helpful it worth the hour drive to shop there!
The sales team here are very helpful and most of them go above and beyond to service the customer. Thank you for a nice shopping experience.
Always love the clothes and other items I buy here. Good price, quality and service.
Awesome stretch belts and selection of Levis r great..Went there again and it was awesome a little pricey tho
Great local place to make Amazon returns. Had my refund credited the same day.
Wonderful selection of quality and affordable clothing, accessories and household goods. Excellent sales every day!l
Visited from Ottawa Ontario. Really great deals across the store. Great selection and you dont have to travel all the way to Syracuse to get similar deals.
Everyone is super friendly and they have a great variety of clothing. Racks a little disorganized but nothing to lose stars over.
Good selection of clothing. A bit expensive but definitely worth it.
Loved it. Great selection of clothes, sized & colors. Terrific staff. Going again when I can
Love this place. Went today and and they had super amazing sales!! More than usual
One of the best clothing stores in this area friendly service and excellent customer service
More on the pricey side for clothes but lots of good things on sale.
Kohls is a nice place was able to get a card for my mother in law. They have quite a few discounts and awesome sales.
Am seeing more staff in thr store and they always smile , greet you, and ask how they can assist you. Someone has been working on customer service st that store.
Kohls is a very nice store. They had some amazing sales on and I will definitely go back again
Jade provided superior customer service. They were very organized and the crowd moved smoothly.
Was a hot mess! Employees were constantly complaining about the mess and the customers who kept making the mess every 5 minutes & to make things even worse didnt get my $15 Kohls cash...
Always a great store. This particular store is very popular and always busy. Great selection and great staff.
Great store, great deals and really good customer service at this store! The cashiers are awesome and are always super pleasant and helpful!
Its a nice open place where you cant get lost. But you will get lost in the amount of nice clothes they have mate!
Amazing clearance deals as always. Very friendly and helpful staff. Will definitely be back.
My sister took my pants home, so I had to take hers back exchange for my smaller size. They are always so friendly.
Many discounts offered on regular basis. Large variety of clothes updated every season. Services are higher than average.
Store is a mess. I think the quality is not there anymore, prices too high, employees un this store if you can find any, are not helpful. I prefer bon-ton
Love this store. It is usually always neat and clean and I can find things I like in there.
They have a great sale going on.
Between discounts, coupons and Kohls cash, I scored today!! $500 worth of Christmas presents and clothing and accessories for myself cost me less than $125 out of pocket!!
I found what I was looking for and got a good discount @ checkout. The cashier was very helpful and pleasant.
Great specials and money off via coupons. Good selection of relatively inexpensive but quality clothes.
Staff was friendly and helpful. Great sale on their ladies dress pants.
Great clearance sections, sales & discounts. Really like to shop & then pickup at store for free.
I love the low prices. I can I always find what I need. And the Kohls cash is a great perk!
I made no purchaseI was not impressed with the selection
My wife loves to shop here. Finds hard to get items other stores do not have.
Funny me as a straight guy its a nice to get clothing upper end but cheap price on womens clothing
Great location, always organized. I went pre black friday shopping here and the line was organized, not rude and was in and out in a timely manner
Prices way to high.
Store was busy and they had computer problems happening at the cash register. The staff was Top Notch and they dealt with situation very professionally.
I like Kohls, however, its hit and miss if you can find anything worth buying. The sizes are all smaller than the label indicates as well
Always the cutest outfits for the best price!! My whole closet is full of Kohls!! :)
Employees were very helpful i bought a new lampshade
OVER PRICED!!! nice and clean store. Beautiful items but my goodness is the stuff over priced.
Fantastic store and deals even during this busy holiday season!
I love being able to go there really quickly and easily to return things from Amazon.
Varieties of apparel for both men, women, and children. However, even with the discount sale prices, they are still expensive.
The staff there is always willing to help and look up stock. Plus, the staff are friendly, cheerful, and humorous.
Hard to find the size of the pants we wanted. I thought the cashier was taking extra time also.
Great store, really good deals and very helpful staff.
Good deals, store can feel a little junky at times. Must hunt for what you want.
I like Kohls 👍 Great Store 😀
Earned $30 in store credit my first shopping experience amazing
Wish they carried wide shoes. You carry womens plus, so you assume feet are different than you whole body size?
Some employees are dry, but still a good place.
Love that store! Always able to find great deals!
Wide selection of plus size clothing. VERY friendly service.
Nice store but no deals to be had considering the exchange on the CDN $
Always have some good sales, good products, but on several occasions the associates were pretty rude and unhelpful.
Service was dreadful. The cashier tried to sign me up for a service I said I did not want and then she had difficulty getting out of the plan.
I love the store and they have great clothes there
Great prices. The only thing I would like to see is better customer service
Very clean and friendly also great prices on clearance items
Nice clean very good place to shop
Nice clean store to shop always good deals on name brands.
I bought some nice Christmas presents on sale. Cashier was pleasant.
One of my favorite stores! The quality and prices are hard to beat!
Great prices but unfortunately couldnt find my size in stock.
Very disappointed limited stock prices high
Great bargins on the clearance racks! Check your coupons and get yo Kohls!
Send package back to Amazon great service thank you
Some good deals when you have a 30% discount.
The store seemed to be all mixed up, different items everywhere, couldnt find anything I was looking for. Went to Target
Always great items & prices! Friendly service!
A bit pricey. Not many in the store. Was there for sandals ...wasnt much of a selection. They all looked the same.
My wife loves this store. Used Kohls cash today a d saved $$$.
Theres no better place for great clothes at discounted prices.
Cashier , great smile, wonderful person . Ill look for her again to wait on me .
The store staff was very helpful showing me different styles.
Love how they an clearance on name brand sneakers
They mark up the items so they can put it on (sale). Either way you pay the same price. Not right😠
Store is tidy and clean. Staff is friendly and helpful.
Love kohls....my # 1 store
Great sales. Clean store. Limited selection for big guys.
I like Kohls for the clothes different sizes easy to return things
Cashier acted childish handling bras. Smh. Just grab the thing. Its not like you are grabbing the persons boob!
Friendly clerks, good quality merchandise and the Kohls cash back.
Bought my wife wrong size after tags were removed and they exchanged with no problem
Best selection of clothes in Watertown! Great hours too!
The wait for the checkout line is always extremely long and you end up waiting over 15 minutes. The store is very messy.
Went with my wife. She didnt like the clothes. They either were tight legged or ripped up.
I love looking through this store the seasonal sales are amazing
Older sales lady was rude because we didnt use or want the Kohls credit card.
Never disappointed when shopping here, great place to save money
Very friendly and helpful staff. Nice merchandise.
Excellent customer service. Lots of deals.
Love the deals and huge assortment and choices.
Nice discount clothes, the kids and wife love them.
Not great if you are over 42 waist or 2x
Love Kohls but difficult to shop, too much merchandise
No pantera shirts.. good store, got some boat shoes
Love kohls, give good coupons and have sales that are great.
Great place to shop, its always clean and organized
Good deals on clothes
Great place to shop for everything from jewelry to cookware. Great prices.
The place is a disaster, and if you dont have the days required 3-5 coupons there are no deals...
Always nice, clean and friendly , top notch store
Nice store. Like most Kohls, understaffed and messy
Nice clothing discounted prices, rewards for shopping
Clean, pleasant atmosphere, salesmen and women courteous and helpful!
Workers were not very friendly. Store was in good condition
Nice staff and a ton of coupon deals.
Exspensive...offered no coupons
Love how thorough and diligent they are with cleaning.
I am a huge 30% off coupon shopper. Check out the sale bargains, then subtract another 30%
Great sales when you can use coupon
Its pretty much just like any other kohls.
Shop here from time to time. Looking for a mens Jean jacket, none in the store!
I wanna give this dump a 0 because of how unprofessional its job interviewing is
Dont know my wife went
Outstanding jewelry clearance prices.
Great selection solid good prices!
Not sure how they do it. After the discounts and my coupons the stuf is almost free.
My Favorite Place to Shop- ALWAYS GREAT SALES !!!😍
Great deals all the time. Love it!!!
Pricing higher than most places. Checking out was a bit of a hassle as well
Clean. As organized as possible. Super friendly staff.
Total reviews rating 4.2
199 Reviews for Kohls 2023:
Review №1
2022-03-29It’s clean and well organized. The staff is extremely nice. The store is going through some construction but you’d never even notice it. They were well stocked too. The only complaint is the parking lot which has nearly every parking spot at the front reserved for pickup parking.
Review №2
2022-04-16Lets of items from housewares to clothes to seasonal.
Review №3
2021-12-30Returned some pants for the size I needed. Took awhile but I was able to get them switched for the size I need. It smelled like cannabis and baby poop throughout the whole store though. And they didnt have very good shopping carts.
Review №4
2019-05-08Kohls in Watertown NY it is a very large store with a broad selection of anything you need from cloths to shoes to household goods and products. representative of all top brand names from Nike Levi sketchers ect. Plenty of stock in the store and plenty to be unloaded and put out. Great helpful staff,with a great rewards program for frequent shoppers that would benefit.
Review №5
2022-07-08Apparently its the only place for men to buy clothes if you dont want to walk around in Tshirts or pajamas
Review №6
2022-02-05Everyone there is always so helpful! Amelita is my favorite person to see though. She always goes above and beyond for us.
Review №7
2022-05-04The store was under renovation, but it was clean. The staff was polite. The product felt cluttered.
Review №8
2022-06-21Great store for deals especially at Christmas time
Review №9
2022-01-23Very clean store , prices are a little up there on a few things but still very nice
Review №10
2022-06-29Staff was very friendly & helpful.Great sales.