L & B Auto Repair in Brooklyn
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Brooklyn, Kings County, New York, US
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Site: https://www.landbautorepair.com/
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–4PM
- Sunday:Closed
Got different estimates from dealer, and other shops at a fortune. Chris let me know what the problem was, and told me that the cost could rise to that much but that he would try something first that would be a third of the price. It worked and my car is running fine now. I will use this shop again.
Quick, reliable, trustworthy. I feel like Im working with a friend from way back that I know I can trust everytime I go into this shop which is a huge relief when getting a car worked on. Theyve done several jobs for me on my 2004 Honda CRV and each time its been top notch work at a more than fair price. First time I went to them it was just because they happened to be close to my apartment. Ive now moved and will drive all the way across town to give L & B my business because theyve earned it.
If I could give this place a 0, I’s give it a -20. They had my truck for damn near 3 weeks for absolutely no reason. It just needed a simple repair on the control module. They tried to tell me it was busy when I was stopping by every couple days. That con artist, Chris, had his personal vehicles in the garage while my truck sat outside. I had to spend over $2000, not only on the repair, but also to get my family and I back and forth to work/school everyday. Some family owned business….
I went to L & B after reading the positive reviews when my air conditioning stopped blowing cool air. I know a little bit about AC issues and knew that it could be something very minor like a filter change or a recharge, or could be something major like replacing a compressor. Because of that going to the mechanic feels a little nerve-wracking because Im conscious of everything I dont know and how much the process should cost. Im sure many other car owners feel similarly!They let me come in the day of and had space right away. I dropped it off in the morning and they were friendly and clearly explained what the possible issues could be. I left for a few hours before hearing back from them that they did a thorough exam and found that the system actually worked fine but needed a full recharge, which they had gone ahead and done over the past few hours. In the end they were honest, straightforward, very affordable, and genuinely friendly. My AC works great now, and I cannot recommend them enough.
Easily the best auto body shop experience I’ve ever had. Every shop I called said it would be a couple days until they could do a NYS inspection on my vehicle and I’d have to drop/leave the car. I called L&B and the owner said come by whenever, and he had the whole thing done in 5 minutes! On top of that he is a sincerely nice guy who appreciates the business, I’ll be back for sure.
I used to take my old classic Range Rover here and they did a fantastic job of keeping it running. More recently, I took a more modern BMW in for some work. Chris knew immediately on the call what potential issues were with the job given the model, and then quoted a really fair price for doing the work properly. I ended up doing a bunch more stuff while we were at it.The job wasn’t without issue, a problem presented that was tough to resolve. But, I can’t speak highly enough for how it was handled and the communication throughout. Soon to be moving out of the city, but will be driving back to Brooklyn for L&B. Can’t recommend highly enough.
I recently drove down to Virginia and on the way back my heat wasnt working. I brought my truck to the dealership where I originally got the truck in VA...they were going to charge me way too much money to take care of the problem, As soon as I got back to Brooklyn I headed straight to L&B and they totally hooked me up! They fixed my truck and the heat is back on! I cant say enough about this awesome auto shop. their work is great
Great people - I have an 03 Jeep Wrangler, I made my piece knowing its always gonna have something going on with it - but L&B is great at letting me know what should be fixed and what I can live with not fixing. They know owning this thing is a labor of love and do their best to keep it running smoothly without making me go broke.
Chris and all the guys are hands down the best service mechanics Ive had in my over 20 years living in Brooklyn. They listen to what you share about the issue that brings you to them, they consult transparently about parts and any work they suggest, Chris knows where to find quality parts for good prices, and most importantly they do excellent work for fair prices. I wouldnt take my car anywhere else. I trust L & B hands down, and they have been a blessing on an adjunct salary.
I looked for a reliable car repair place in Brooklyn for almost 8 years before finding this gem. Theyre my go to and have gotten me back on the road successfully every time. They treat me and my wife with dignity and respect, make repairs affordable and dont scam you at all. I always wanted a place like this I could trust to take my car. Best auto repair in Brooklyn.
Brought my car in to get the windshield wiper reservoir replaced. They charge $30-40 just to check out the issue even if you know what the problem is. Once they determine the problem and figure out the cost, they will waive that charge if you decide to let them fix it. They ended up charging me $120 for the entire thing. That includes checking, ordering the part (as they didnt have it in stock), replacing it, and filling the reservoir with windshield wiper fluid.All of the staff was very nice and pleasant to deal with. I appreciated that they didnt try to point out other problems with my car and try to upsell me on more services and parts that I didnt need. Places that do that always give me hives...
I’ve been their loyal customer for almost 5yrs now since their old 4th Ave location. I’m finally sharing my thoughts here and why I still go to L&B even though they’re 4 miles away from where I live past hundreds of other auto shops on the way and why I think you should go to L&B.How I met: When I took my car to the auto shop near my apt, they brought up 4 problems and quoted me over 1k so I called every auto shop within 2 miles of my place to get a better quote and the Boss at L&B gave me the best quote over the phone and then his actual quote was 150 after skimming through my car and carefully explaining why I don’t need to fix the other 3 problems that the other shop brought up, (which btw, I still haven’t done anything to these particular parts after 5yrs) and he finished my car within an hr even tho they seemed very busy. The problems gone, car felt perfect. I quickly became a fan.Honesty: This is just who they are and this is mostly why I’m loyal to them. They never suggest to replace or fix things unless it’s necessary. Even if you feel something is wrong, they will tell you it’s still good if they think it’s good. They never try to over charge you for anything, ever.Professionalism: Car always feels good after I leave and is clean. I’m always amazed how the boss is able to pinpoint the problem just by listening to the noises. If I come in about a problem they will spend all day to find out what it is and if they don’t find anything they don’t charge anything, meaning they don’t just come up with something to cover the day’s work.Rate: They always have the best quote and that’s how I tried them to begin with. Bc I live pretty far from them, scheduling is always my only difficulty, so one time I tried to use another shop near me that also had great reviews to save time and the owner told me that no one could beat that rate after I told him what LB’s quote was, and this is from a shop that had their own reputation especially for good rates. We did build a good relationship, so I’m aware that they give me an extra special treatment and my car happens to be a very old and I use it every day and for work, so I go back to them multiple of times a year. Sometimes one problem can lead to another and ends up being a big chunk of money unexpectedly, so I don’t know in this particular case if they gave me a family/friends price and not the regular labor fee other than the cost of the parts, but I can guarantee they have the best rate in the hood.Staff: Hard working, careful, genuine, honest, friendly, always trying the best to work with you. You would mostly talk with Chris who works in the office and deals with customers. Really great guy, knowledgeable, articulate, sincere, responsible and patient. Always trying the best to satisfy. All the mechanics are great and I don’t always know who works on my car, but my favorite ones are tall gentleman and Chris’s brother. Of course the boss is the best, but he seems to supervise his mechanics and works on the most complicated stuff with them. L&B will do take care of you!
This is my mechanic for the last 20 yearsIf you want to talk about mechanical skills and know how in the car repair BusinessThis is the placeIf you want to talk about honesty this is the placeI used to live in Brooklyn but I moved to jersey but I still come here for my car my wife’s car and my doughter‘S car
I chose L & B auto repair after I came across checking their reviews through Yelp, Google, and Car Talk. With universally positive reviews, I figured it was worth trying out. They didnt disappoint.I brought my 2010 BMW m3 in to have it looked at after my Check Engine light appeared and disappeared twice. The head mechanic thought it was probably nothing major since it went away on its own but they hooked it up to the computer and it turns out I need a new ignition coil. This diagnosis lined up with some symptoms I hadnt even told them about (some occasional difficulties starting the car and intermittent engine stutters) so I figured I could trust them.The final price was very reasonable (I priced the part with the uber-sketchy Bay Ridge BMW dealership and the part alone cost what L and B charged me for the part AND labor), and they got it done right away.I even gave them an opening to try to sell me on extra work (can you make sure all of my fluids are good?) but they simply checked and said I was in good shape. This is in stark contrast to Bay Ridge BMW dealership which just a few months earlier had tried to convince me I need to do full system flush for $350 or risk catastrophe.Im definitely coming back to these guys and will recommend them to friends.
Total reviews rating 4.9
101 Reviews for L & B Auto Repair 2023:
Review №1
2022-05-25Best auto repair shop in NYC/Northeastern US. Ive been to quite a few and can say confidently that these guys are best of the best. Theyve taken care of my finicky 2011 LR2 with ease and always in an incredibly timely manner. Incredibly nice and very easy to communicate with. Thank you!
Review №2
2022-01-27It’s hard enough to find a good shop so when you find a great one, it’s like hitting the jackpot. Prices are fair, they’re responsive, workmanship is elite, and they go the extra mile. These guys fixed a dent in my bumper without me even asking! Name another shop that would do that for you. They’ll be getting all my business and referrals from now on.
Review №3
2022-01-22This may be the best garage Ive ever been to. The owner (Chris Eid) is a great dude who not only does excellent work, but also does such work at an extremely reasonable price. No b.s., double-talk, up-charging, or lies. Refreshing! And the work is even done quickly. Amazing! Thumbs up. I will be back.
Review №4
2022-06-23Great Auto Shop. Polite, expedient and honest. L&B performed an AC diagnostic and refrigerant recharge on my F-150. If the need arises I will definitely return here.
Review №5
2022-03-18Great, friendly, honest business. Another service place tried to upsell me a bunch of things that raised my eyebrows a bit. Chris at L&B confirmed that some were unnecessary, and charged me a much lower rate for the remaining item than I was quoted at the other place. Would definitely recommend to anyone.
Review №6
2022-06-18Chris is the best. Brought my car in and he was so kind, gave me the best price and worked quickly. The best 💫
Review №7
2022-06-26The best auto repair shop in the city! Chris and his team are affordable, knowledgeable, and efficient!!
Review №8
2022-01-13Highly recommend this business. Very professional and courteous. Got me in and out as promised and great work on my SUV. Pricing was very reasonable. Will definitely return for my auto needs.
Review №9
2022-02-26True professionals. This shop was recommended by a friend as the best. Chris and team are very responsive. The work and service have been excellent since day one. Now I recommend this shop as the best.
Review №10
2021-09-27Best auto shop in Brooklyn, hands down. Trustworthy, honest, and knowledgeable mechanics that do top-notch work at very fair prices. My 2011 Mazda3 had dangerously spongy brakes, and after other shops misdiagnosed the problem and did costly work that didn’t fix the issue, the guys at L&B sorted it all out and still kept the prices very affordable. I’ve gone to them for every issue, big and small, since. Friendly and reliable, they take care of you every time. Can’t recommend them enough!