On-site services
Yes
Lagana Plumbing & Heating in Newark
Categories
Location on the map
Newark, Wayne County, New York, US
Service options
Online estimates
No
Offerings
Repair services
Yes
Phone: +1 315-331-3580
Site: http://www.laganaplumbingandheat...
Site: http://www.laganaplumbingandheat...
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Comments (107)
Our steam heating boiler gave up the ghost at the beginning of the season, leaving us without whole house heat. A new boiler can be a rather large unexpected expense, and not everybody knows steam systems! Everyone we worked with at Lagana was pleasant and professional, and always started by making sure we were set with short term heating. Josh was very knowledgeable with our quote, and Clayton and Connor clearly knew what they were doing with the install. We now have a new boiler for comfortable heat this winter, beautifully installed quickly and cost effectively!
We are so impressed with Lagana! They installed a new furnace and AC. The system is quiet, and the smart thermostat gives us the control options we were looking for. The team was courteous and professional. Thanks to Derek, Clayton, Nate and Nick!
Colton and Nate were extremely knowledgeable, efficient, and thorough. They installed a sump pump and croc, replaced old cast iron pipes, and installed my washer and dryer. I will absolutely be calling them again for any future work!
We had Derek at todays heating maintenance and have had him in the past. He is very professional, friendly, always calls ahead of arriving and we look forward to him taking care of our AC and furnace. When you call Lagana Plumbing & Heating Office, they are very friendly and helpful in scheduling for someone to come out. I would highly recommend them.
Derek and the crew at Lagana did an excellent job installing a heat pump water heater for us. Very friendly, knowledgeable, and talked us through our options. Quick response time. We highly recommend their services!
Excellent company to do business with. Called for no heat service on a Saturday and technician arrived ready to go to work. Colton found the problem but unfortunately the part had to be ordered. Luckily the temperature outside was in the high 50s. Derek arrived on the following Thursday and installed the new parts. Very professional from the start to the finish. Would definitely recommend.
Kaleb and the whole crew are wonderful. Pleasant, knowledgeable, efficient and professional- they really know their stuff. I highly recommend Lagana.
Colton is fantastic! This is the third time in as many months that he has worked on different parts of the plumbing in my new (built in 1876) home, and every time he has been professional, courteous and polite, and friendly. He answers questions readily and is always on time, performing the work needed effectively and efficiently. He has won me as a long-term customer for Lagana Plumbing & Heating. The representatives Ive met at the Lagana home base, Ruffalo Appliance, have also been very helpful, friendly, and professional.
I had my hot water tank replaced by Lagana Plumbing and Heating. I talked to Bob on the phone to schedule the service and he made sure of my requests and called me back quickly after verifying the water tank I wanted was available. The technician called ahead to give me a verified arrival time. They arrived a little earlier than the quoted time, which made me happy. In a very quick time period they were finished with the whole work area clean and the new tank install looking great. It works beautifully. I will definitely use Lagana in the future for heating, plumbing or any other service they offer. They are hard working professional employees that care about the customer! Many thanks to Colton and Nate for a job well done.
Lagana is the best! Our service person, Colton, was patient, pleasant and extremely competent. We had some significant plumbing issues, and he took the time to figure out what was wrong and then was able to deal with them in a timely fashion. He didnt have one of the parts on his truck, but someone from the shop brought it to him. We also thought their prices were extremely fair. We will definitely use them again.
David and Clayton came to service the drainage pipe in my home. They spent 1 whole day and 2 half days with me. They were very hard working guys and worked together well. They replaced some PVC line and ran the snake and camera to the street. They were knowledgeable and professional. I appreciate all their hard work. Thanks David and Clayton!!
Clayton and Nate were on time, performed the services with extreme professionalism and cleaned up after themselves as if they were never there. They took the time to explain the new heating system, as well as answered any and all questions that we had. Upon the final inspection before they left, they found an issue with our existing duct work that was not part of the work order. They were not looking for future work ,they wanted to ensure that all was working well before they left the job. This is why we will ensure that we use them in the future. Thank you Lagana for providing such excellent service!
Very impressed!!! They were very professional on time did a thourough and very good job both installing whole house filtration sanitation system toilet and hot water heater. They were very polite clean and respectful. I would highly recommend them as they also didn’t try to rip you off by stating one price and charging another. Very nice young men!
We are a local business in Newark who firmly believe we should support other local business and Laganas exceeded our expectations. Clayton and Nate who did the installation of our A/C and Heating were very organization, informative and clean. Their professionalism was impeccable. The quote we received was fair and competitive as well as the explanation of what services we would be receiving. We highly recommend Laganas Heating/A/C/Plumbing. For us, it was not just supporting local but acquiring a business that was professional and highly qualified. You wont be disappointed. Respectfully, Arcadia Sports & Awards.
We needed to replace an old basement toilet. Bob, who took my call and scheduled the appointment, was friendly and efficient. Colton, who came to evaluate the scope of work and write the estimate, was knowledgeable, courteous, and professional. This is what I’ve come to expect from Lagana: they’re friendly, they’re reliable, and they’re expert.
Clayton, Nate, and Nick did the install and were very professional. Clayton and Nate came back when our AC wasnt working and gave us excellent service. They answered all of my questions and explained things very clearly. I am very grateful that Lagana lent us a window AC unit while we waited for the new system. I feel very comfortable knowing that I can call them if I ever have a problem.
Techs arrived on time and called ahead of time. They were very friendly, professional, and knowledgeable and the service cost less than I was expecting. They found the issue quickly and explained a lot about the state of my system. I plan to use them again for all of my HVAC needs.
Clayton and Nathan were both very professional, polite and knowledgeable. They installed our new furnace in a timely manner and answered any questions that we had. We would highly recommend them to anyone interested in having their furnace replaced.
Our furnace was installed by Clayton and Connor. Their attention to details was great. They were very polite, and they cleaned up afterwards so you didnt even know any work was done. Thanks guys.
Just purchased a new home with an oil boiler, and was not familiar with the use of a boiler system. Lagana has been very helpful with educating us on it. Bob was super helpful on the phone and made sure I got a tech that worked on oil boilers. Derek was very knowledgeable and took his time to explain things. We ended up needing a new part this morning and they changed their schedules around to fit us in and had it taken care of right away. Would definitely recommend them!
Woke up to no heat and thermostat not displaying anything on a Sunday morning in December. Clayton showed up very promptly and diagnosed the issues we were having very quickly. Clayton also took the time to explain to us the quality of the furnace we have at this moment ( a fuel furnace from 1987) and spoke to us about the benefits and the ins and outs of switching to propane along with new central air unit and hot water heater. We were very appreciative of his information on the whole process of the switch and we plan to do this in the near future and will definitely be contacting Lagana for this process. Clayton thanks again for answering all of our questions and the knowledge you provided us with our current unit as well as the new set up. You guys are friendly and knowledgeable and thats hard to find with customer service these days!
Ive had these guys stop out for a few different things to do with the plumbing and Im very happy with the job done. Theyre professional, courteous, timely, and fast working. The contractor sent over was great and really went the extra mile. I will absolutely use this business in the future.
We have used them for all of our plumbing & heating/cooling needs. Wonderful company all around. Prompt service and an excellent team! Each time they come to our house, they do an even better job than the time before, exceeding my expectations. I love the new service technicians as well. I know the owner personally and he is a great man who truly cares about his customers and just wants to see them all completely satisfied! I find their prices to be great, especially for the quality of work.
My 120 year old house needed a new boiler heating system replacement ASAP, determined after a service check up in October. With winter approaching, Lagana installed shortly afterwards, completed in 1.5 days. Impressed with their team and coordination with meticulous work, a beautiful system and providing thorough explanations with care and service. My whole house now is up to date with a high efficiency system, is warm and I finally have peace of mind! Thanks guys!
Clayton & Colton came out to replace our heating system. They were on time, polite ,and professional. Fantastic job! We believe they are a great asset to Lagana Plumbing and Heating. Thank You Very Much
This review is for an friend who doesnt have a google account.I have had such a wonderful experience with this company. Let me start by saying it has been a very hot and humid summer, my husband is in his 80’s with some health issues and when our A/C unit went out I was in a panic to find the best company that could help us the quickest. Lawson Whiting is their field representative and he was extremely helpful, intelligent and patient with us. The installation crew, Clayton and Chris were so efficient and neat, you would never know we were having this work done. This company rolled out the red carpet for us by bringing out portable units for us to use. I highly recommend Lagana Heating and Plumbing in Newark NY if you are having any issues. They exemplify what customer service should look like.Janet Camp
Our experience was amazing! Derek and Kaleb were professional, thorough and efficient. We could not have asked for a better experience, we would highly recommend to anyone looking for heating and plumbing services!
David was my technician. He was very professional and pleasant. He went out of his way to show me some potential problem areas in my basement with plumbing and hot water heater which he didnt have to do. He was not there for that, but to do maintenance on my AC unit. He also replaced a pipe and an outdoor faucet for me. He explained everything he was doing along the way. You are lucky to have David on your team. He was great!! I wouldnt hesitate to call Lagana again. In fact I have you coming back in the Fall for furnace maintenance. Thanks for a job well done!!
The service was great. Colton arrived on time, was very efficient and professional, and our new hot water heater works great. Would not hesitate to use them again.
Always can rely on Professional Customer Service and Repairs. Always courteous on the phone and will always notify you when their technician is on the way. I highly recommend them for all of your needs
Excellent! I highly recommend them! I called to have my oil boiler serviced as I hadnt done it in the past 5 years :x yikes! They were on-time, friendly, showed me what he was doing and now its good as new! I highly recommend and will be using them every year now!
I have had Lagana Plumbing repair several things in my house over the past couple of years for pumbing repairs and Ruffalo for appliances. Previously, they were able to coordinate a plumbing repair and appliance repair for my diswasher on the same service appointment which was convenient. They have been helpful on the phone, able to come and do the work quickly and have been prompt and courteous. Recently, Colton came to replace a kitchen faucet for me but also checked the water pressure in my house and answered my questions about the plumbing in my house. I appreciated his knowledge in answering my questions. I would recommend Lagana Plumbing and Heating and Ruffalo Appliance.
My elderly Mom had them come to the house because the AC stopped working and Lagana was the only company that even offered over the phone to come out this week to look at the issue, the Tech got here and he promptly found the issue and even brought me out to show me the issue and he took the time to fully explain it and show me how he diagnosed it. I was super impressed and after the repair was done he looked over the rest of the system and made sure everything was working good for my mom. I would HIGHLY RECOMMEND to anyone and we will be useing them from now on!!
The team at Lagana that I worked with for our home A/C installation (Lawson, Colton and Clayton) were all super friendly and very professional. I love that they offered top of the line service paired with top of the line products (Trane brand products). I would highly recommend them to anyone in the area seeking HVAC services.
This is the first time I have had Lagana Plumbing and Heating service my furnace and air conditioner. Very happy with technician Dave. He is very professional, knowledgeable, neat, friendly and explained everything he was going to do.Thank you very muchSarah Cascini
From the outset, our experience with this company was completely reassuring. The project manager was responsible and considerate of our time. Tim Mackey, the technician who came to our home, was skilled, punctual, and very congenial. We will certainly have him and Lagana Plumbing back for all our plumbing and heating needs.
Fast response time and excellent, professional service. Problem was quickly diagnosed and taken care of -- and the Technician also did a great job cleaning up afterwards! We can highly recommend Lagana.
Perfectly installed by Clayton Colton. This company has excellent company service from start to finish. Very professional, knowledgeable, took time to explain things to us, and genuinely nice people. We needed service fast and they provided it. Our experience with this company is they are 5 star+++!!!
Had been getting error messages on my boiler system (the same messages had appeared last year when another contractor assigned by a home warranty company fixed the boiler). David was able to find the problem: a bad wire connection on a pump installed by the previous contractor (this could have been a final exam in boiler school). Rewired and the system is working fine. Excellent job.
Needed emergency furnace work around 4:30pm yesterday and Lagana had someone out here almost within the hour. They came in and identified the problem and immediately got to replacing my blower motor that burned up. Cant say enough good things about their service and timing. Lifesavers on a cold December night. Ill definitely be calling them again.
Bob was super nice on the the phone. I was told someone would be out that day or the next. I waited a full week then called back. This time a Salesman said early afternoon around 1pm that day. So I waited until 3pm and cancelled. I have better things to do then to wait around constantly for someone to eventually show up. Called a different company and I was told a specific day and time frame. Much easier.
Our hot water heater needed replacing. We called Lagana Plumbing & Heating in Newark. They sent a guy, actually 2, that afternoon. I wanted to replace in kind but they didnt have it in stock but did have it the next day, today. They came out this afternoon replaced the old one, removed the old one, checked everything out, bill was as quoted, and explained everything. Excellent service!!! Thanks you Tim for your help!!!
When I have spoken to the Office Robert is always such a joy to speak with! He is courteous and kind. Tim arrived late for our appointment but I was told he had a training session go over the allotted time and Robert couldnt be more contrite in apologizing when I called to inquire as to where Tim was! Tim was professional and quick in his work and was just as nice! He is an asset to your company as is Robert. Thank you for your prompt, through and pleasant service!
The plumber, Tom, who came to my moms house to fix the plumbing for me did a terrible job doing basic repairs.At my mothers house where he was doing work for me he re-installed the toilet, said he was done and left my mom with it leaking all over the brand new floor I had just installed that wasnt supposed to get wet. He also left the tub faucet leaking out the back behind the access panel. Then he caulked the tub leaving gaps and doing an overall terrible job.Dave Howard came out to inspect the work and fix the leaks that were still occurring. He told my mom he would take the caulk job off the bill. When we received the bill the caulk job was still included and by then my mom had noticed that the tub faucet was still leaking.I called Dave Howard on 2/17/17 to tell him I wasnt going to pay the bill until he revised it to take off the caulk job and some of the labor so we could get someone who actually knew what they were doing to fix the faucet that was still leaking. He said he would.On 3/7/17 they sent my mom a new invoice instead of sending it to me. It was for the same amount as before except with an ADDITIONAL $5.00 Service Charge!!My Mom had to physically go to their office to demand an adjusted invoice before they finally gave her the discount she deserved for all the trouble they put her through for something that isnt even completely fixed. The only reason I didnt give 1 star was because they did the right thing in the end by giving her a significant discount for the terrible job that was performed.
We bought a house that had been vacant for some time. When Lagana Plumbing came out to inspect the house, they found a gas leak and took care of it all right away. They didnt even worry about who was paying for the work to be done or when they were getting paid, they just fixed it and made it safe for us and were done in 12 hours. I know who I will be calling and using in the future for any HVAC and plumbing work we need done in the future.
I woke up to a chilly house this morning and couldn’t get the pilot light re-lit on my boiler. Lagana had the problem diagnosed and fixed before lunch, and at a very reasonable price. Everybody I spoke with was friendly, the tech was knowledgeable and efficient, and all the work was explained clearly. Can’t ask for much more than that. Thanks, guys.
Called on a cold, snowy Saturday night with a broken furnace. Mark Kube came out immediately and got us back up and running as quickly as he could. Mark was knowledgeable, professional and very friendly throughout the service visit, despite my obvious frustration over the situation. DEFINITELY TOP NOTCH SERVICE!!! Thanks Mark!
All aspects of the HVAC replacement was professional and timely. The price was fair. Received good advice for the ducts in the basement. I highly recommend Lagana.
The service we received from Lawson was great. He worked with us for availability and he was very patient with our schedule. I especially like the new thermostat.
I want to thank Tom, Dave and Tony from Laganas HEating and plumbing in Newark N.Y. for the great job they did on replacing the foot valve in our well today. They where a great team and we were very pleased with everything. We would recommend them for and plumbing or heating problems you may have. Thanks again guys enjoyed having you here.
I had Lagana out to my house this week to fix my AC. It was a hot day and they were responsive to help me as quick as possible to give me and my family AC. The technician was very professional, knowledgeable, and explained to me the issue my AC was having. Thanks again Lagana!
Lagana Plumbing helped me do some work on a rehab I did. I worked a lot with Brandon and he did a great job. It was a pretty big job that took a few weeks but they answered all of my questions, resolved any concerns I had, and just overall provided me with very good service.
Tim has been very helpful during his last two visits. Each time he explained what the problem was and how he remedied it. Bob is always helpful in coordinating appointments and visitation times. I would recommend Lagana to anyone who asks.
Furnace was not working today, service tech showed up in about 1hour. Repair was made, fair and good price! Highly recommended!
Lost my heat on a very cold winter Saturday night and Clayton was out to help me within an hour and got my furnace back on within another hour.
Clayton and Nate did a great job helping us become cool in our old age. Thanks for your work and the speedy job.
Tim my service technician was awesome. He explained everything in detail. I will highly recommend Lagana Plumbing and Heating to all.
Lawson arrived within an hour after we called him and had the hot water heater replaced within an hour and a half. Great response and service!
Colton was amazing!! Hes very informative and very helpful. I definitely encourage others to use this service and Im looking forward to doing more business with this company in the future
Tim is a very knowledgeable tech. An help me with service at my home an my project on going with excellent professional service an bob an rest of laganna have made me very confident in the service their company provides to our community every day god bless all of them an thank you RC
They showed up, did their thing. was looking for a furnace, central air and a hot water heater, so it wasnt a small job. Never offered a quote. Not even a phone call.
They came to our house right away when we called saying we had a blockage in our sewer lines. They fixed the problem and the employees were awesome. Left the place cleaner than what it was when they got there! Would recommend to anyone
AMAZING service! Tony came out to work on my grandmas furnace and did a great job getting furnace back up and running, He did a cleaning while he was there, it’s nice to have peace of mind in the middle of winter assuring all will be taken care of. THANK YOU!
Very prompt on returning calls. Excellent workmanship Took time to explain their actions and answer all my questions.I will definitely do business with them again
Clayton & Colton were professional, informative, and did a great job with clean up and removal of existing equipment. Thank you all for making this a positive experience!
Totally Rip me off!! 2 months ago charged me 200 to fix a wire that their service man failed to hang properly the first time, called the boss and said to me, Too Bad for You, didnt care! Dont trust! Do not stand behind their service and rude...
Mark Kube at Lagana was very helpful. Over the phone he spotted an issue and talked me thru a home repair till a replacement can be purchased.
Excellent price, the salesman was upfront and honest, the owner showed up during the install and the two installers were professional and left no mess behind. Not sure we could ask for more.
I hired then to install two toilets for me they were on time for the job and the workers were fantastic and the price of the job was very reasonable. They are know my main plumbers
Prompt, friendly, courteous, and professional. They always do an awesome job and go above and beyond! Mark took care of us this last time and did a great job. Thank you so much!
Had to have pump station installed. A very nice clean job was done. Tim and Mark did a fantastic job. I would recommend them to anyone.
OMG IMMEDIATE RESPONSE. The worker was so amazing he found the leak in my bathroom and it will never leak again. It is never easy finding a leak from the upstairs bathroom from the downstairs ceiling.
Mark and Clayton we’re very very great! They found the clog we had and efficiently fixed the problem. 10/10 would recommend!
Within an hour - Derek was here, so professional and fixed the problem with in the hour. I cannot thank Lagana enough !!!! My central ac is now working again
Repairman Josh Avery was very professional and we are very happy with his work.
The prices here are very competitive. I needed to have a furnace replaced and they probably could have increased the price but they didnt. Honest and fair priced.
Ive always been more than happy with how well they deal with customers. Ive bought multiple appliances from them and the customer service remains excellent.
Fast, courteous and professional.
Tech came to house fixed. My water heater issue. Went the extra mile for me!! I appreciate this guy.
They came same day as the call, friendly service, reasonable price
Hooked water up backwards. My toilet is now heating my house and they refuse to fix it. Overcharged and poor customer service. Here is a hint, the blue line is supposed to be the cold water.
Worst ever they changed valves in one of my rental property charged 750 said its usually 1000 like it was a deal had same problem with a shower in the other apartment had a buddy show me how did the whole job in two hours and spent only 200 in parts I was furious I could of easily done it myself charging that much and then telling me its a deal biggest rip off ever word of advice people use YouTube alot of this you could do yourself
Tim Mackey was absolutely brilliant. He easily identified the problem and swiftly corrected it. I recommend Tim to everyone. R. C. Geneva
Ive used Laganas quite a few times over the years and have found the service to be good and the prices fair.
Great service on a very hot day! Very professional and quick to fix the problem. Will continue to use Lagana!
Great they came out for emergency call and fixed my no heat.. very professional.!
They do great work and are a great company I would recommend them to anyone in the NEWARK area
I thought that their pricing was fair for the quality work that they provided for me.
Impossible to get a hold of. I’ve called literally four times and each time I got a “we will call you back” or an answering machine. They must not need our business.
Quality and prompt service with friendly staff. Highly recommend to all my family and friends!
Top of the line staff, family oriented business that cares. Highly recommend!
Awesome service installing AC unit. Couldn’t be happier
Excellent work smart guys would recommend to any friend or family
Excellent service!
Experienced staff. Friendly service.
Timely response with a professional touch
Amazing Work!
Total reviews rating 4.7
107 Reviews for Lagana Plumbing & Heating 2023:
Review №1
2022-02-16Speedy service!1 Lagana Plumbing got us in quickly and we couldnt be happier. Nate and Kaleb were friendly, professional and went above and beyond. We hired them for a new install of a water heater. We also recognized our back-up furnace wasnt kicking on, since we heat primarily with wood. They were able to try to give us a hand with it while on the call, but advised we get it thoroughly checked out. We have someone from Lagana coming back tomorrow to give it a good once over. Even though our cellar resembles a dungeon. they didnt leave a mess behind, unlike a lot of people who fix things, Much appreciated!!!
Review №2
2022-07-16Recently had Lagana install heat pumps/AC in our home. They did a great job and we are amazed at the units performance. Had a minor issue where one of the units was not functioning properly on a Sunday and left them a message that night. Monday morning got a call back and later that day Tom came by and the issue was fixed and we are back! Great response time by knowledgeable staff. Would highly recommend Lagana.
Review №3
2022-08-06Just had a Mitsubishi mini-split AC unit installed and are totally happy with every part of the service we received from Lagana. Max, A.J. and their crew did a great job and we are cool and happy. Will definitely use this company again!
Review №4
2022-08-19Recently (8/15/22) had a boiler installed for a radiant floor in my pole barn. The technicians were great to work with. They answered any questions I had and were very good explaining about the how the system would function, Excellent attention to detail and done in a very timely manner. Will call Lagana Plumbing & Heating for any future projects.
Review №5
2022-06-29Derek and his team did a great job installing a ductless AC and Wall unit. They were here on time, very respectful and were sure to clean up. They clearly explained how to operate the units I would highly recommend their service!
Review №6
2022-08-11We had a new boiler with an indirect water tank/heater installed - a 2 day project. The Lagana crew, Derek & co-workers, did a great installation - everything well laid-out; maintained a clean worksite; and thoroughly explained how the new system operates. It was a 2 day installation and they gave priority and succeeded in having the system up and running at the end of day 1.
Review №7
2022-06-17Lagana Plumbing and Heating is a great company. They are very accommodating and professional. I have used them for years for both plumbing and heating issues and have been extremely satisfied with their service.
Review №8
2022-08-02I keep using Lagana for any plumbing work I need. They show up on time, or communicate if there is a delay. Their work is always tidy and professional, the guys are always polite and professional. The furnace replacement was done in a day, and in a small old-timey cellar, so it wasnt an easy job. Thanks to Max, AJ and Derek for their great work.
Review №9
2022-03-16Laganas installed a new hot water heater in my home 8 months ago, a heating element failed that was covered under manufacture warranty but the labor was not. Bob at laganas worked with me on the $350 labor bill and was highly professional. Will be using them again, thanks bob
Review №10
2020-07-22Our house was getting to be just too hot on summer days. Lagana was very professional and Lawson came out the same day I called and gave us a full estimate on a Mitsubishi mini split unit. Chris came out a few days later and installed everything on a scorching hot day and did an absolutely great job. We love our new AC, and like they promised it works extremely well and is almost silent. I would highly recommend Lagana to anyone.