LaRu The Beauty Experience in Staten Island
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Staten Island, Richmond County, New York, US
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Site: https://linktr.ee/laruthebeautye...
- Monday:Closed
- Tuesday:Closed
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:10AM–8PM
Ok so I don’t see any reviews on the fat dissolver probably because they delete it. But I got this about 3 weeks ago, and rigorously followed the aftercare directions (drinking lots of h2o) and there was absolutely no difference at all. Those pictures posted on their IG is either fake or photoshopped or stolen from another IG account. Save your money girls.
I got polygel for the first time ever and absolutely loved it! The owner of salon was very helpful and patient with me. She also offered something to drink, the service was amazing! Ari was my nail tech and she was also very patient with me. She did my nails amazing and the nail art I love! This beauty spot is now my permanent go to spot since it is very close to home .
I left with disgusting nails. Honestly done with this spot . The price is what a professional nail tech would charge yet the work is literally sickening to look at .Here’s an update a nail broke NOT even 10 hours passed. It looked so disgusting I cut it myself and now they’re short . 🤮🤮🤮if you’re looking for a job apply here because clearly u need no experience what so ever.
I booked service according to website price. after I payed my deposit I was quoted a different price that was triple the original price unfortunately I could not afford the price and I requested a refund. I was declined a refund. Beware of prices posted on website. I will dispute with the bank accordingly.
I purchased the $39 Groupon for hard UV gel nails medium length (normally $65). Please note, these are NOT acrylic (theyre actually better).The owner accommodated a last minute reschedule. She also let me use her charger since my phone died on the way and I needed to show her my Groupon. I was serviced by Princess who did an AMAZING job especially since I was in a rush. I informed her before she could get the polish on that shes my new nail tech as I didnt have to correct or guide her work one time.Refreshments are offered, its Black Owned with a diverse staff. There is no arguing, kids running around or ridiculous upselling. And they offer you a drink.Please if you use a Groupon, tip based of the full price. Its worth it. I didnt get a pedicure this time, however I did when they first opened and that as well was amazing.
Girl…. We needed a space this!!! I come all the way from Queens for quality!! So elegant, professional and superb work. The owner is so sweet, you could tell her life was made for this. Thank You for always providing exceptional service when I book for my nail session 💕
Every time l get my nails done here, l get compliments on how they look, even after they’ve started to grow out. The attention l get when l walk in is unmatched by any other nail salon l’ve gone to. I’m always offered water, coffee, tea, or something a little more adult to drink when I walk in. And all the techs are patient with me when l’m indecisive about what design l want lol. I am a big fan on this place!
In an era where vendors are squeezing every nickel and dime (even pennies!) out of their patrons, especially during a pandemic, LaRu stayed true to their integrity and values client interaction and customer service. I had a wonderful experience my first time here, so my second time - I brought a friend. I had to wait a long time because it was understaffed, but understandable in a time like this. Lloyd made sure I was taken care of properly (he did the courtesy of cleaning my nails to hold me off until next time) :) and Ruby made sure to update me frequently. Jamella was also very sweet and professional while doing my pedicure. Its the small things that make customers come back and laud the business. I had another positive experience the second time, even if it wasnt what I needed to get done. They deserve all of the support. Unfortunately, I could not get my manicure but I will be back next time! Thank you for everything!
I want to say, Ive been to this establishment twice. Once for a facial which I loved and second for nails and lashes. My nails came out good but I will never go back to get my lashes done. I do believe the lash tech had no real experience. She kept getting glue in my eyes, I think she used too much glue because the lash extensions was literally glued to my eyelashes.They would not come off with olive oi or coconut oill and they pulled out my real lashes. Never again
I like this place a LOT! Some say Staten Island is not considered a borough, but LaRu puts S.I. on the map with a Crown! LaRus staff makes you feel welcomed;provides beverages & top tier salon services. My nails lasted;looked great and did I mention black owned? They have my 100% support
Just had my first appointment and was very happy. Temperature checks, masks and social distancing practiced. Place is beautiful and clean. Staff was attentive, offering refreshments and answering all questions with check ins throughout the service. My feet feel and look pretty for vacation and I will definitely be coming back in the future.
Update: I’ve been here more than a few times now & black-owned experiences are just SO ELITE! Rubi is AMAZING - PERIODT!The experience is exactly what they advertise - amazing! Ambient, relaxing and the front desk host are always so attentive. My first dip powder set lasted less than a week - but I blame that on the amount of hand sanitizer i used while out and about during the Christmas holiday. Second dip powder set going strong 2 weeks - I’ve been home 80% of the time / so it wasn’t a quality issue.
Loved the decor. Hostess was great and attentive to all. Def love it is Black Owned. They served snacks and drinks for free. Would def go back But would try another pedicure tech next time, she was sweet but clueless as to how I wanted my toes done. They were not straight at all and she cut the sides as if getting rid of ingrowns which I do not have and made them look worst.
Reading the comments and noticing how the owner respond so negatively and ready to argue about customer reviews is beyond me and I would recommend nobody to go here! just go to the city, coming from a manager of customer service for 5 years , and certified in customer service they all need customer service skills ! More patient with customers and understanding! Rate them a negative 1 they really suck and is rude ! I can tell they just opened up when I Google the business nothing pop up just a closed businesses for rent so yes they new and have to up they customer service skills !
So happy I found this place! Besides the obvious decor which makes this place so intriguing they are very friendly professional & clean!!! Offered me complimentary beverages when I sat down. I feel like no one does this anymore!! Ryan did a great job on my nails cant wait to go back!
Omg talk about clean .The gentleman has not stopped uv sanatizing everything. They are the most covid safe salon ive been in .Very professional, kind .Ruby spoke to me over the phone ato make appointments and i was running behind. Ruby still accommodated my daughters and i .I will be back for sure .
WORST EXPERIENCE EVERI’m fine with trying to communicate with someone who speaks English as a second languageBut when miscommunication turns into me having to pay for services I did NOT request!!?!!!? WTH?!And on top of that FOUR HOURS?!?! To STILL LEAVE WITH NY NAILS LOOKING WORSE THAN WHEN I WALKED IN?! Then the owner makes it seem like I’m WRONG for wanting at least my nail to not look CHEWED before I LEAVE. Unbelievable!!!!I have never been so disappointed by a business enough to argue for a refund and leave such a harsh review, I’m all for supporting local businesses but this experience was traumatic.
Total reviews rating 4.2
55 Reviews for LaRu The Beauty Experience 2023:
Review №1
2022-01-27The lady at the reception wasn’t very friendly but the one who did both my pedicure and manicure was nice for sure. She took her time with the pedicure, but the manicure was done pretty badly as you can see. The edges look really messy and she wasn’t able to fix it. Maybe the technicians need more training. The decor is beautiful which is a plus; just wish they put a layer of plastic wrapping on the pedicure sinks for hygiene reasons.
Review №2
2022-04-22This is literally the best salon I’ve ever experienced on Staten Island. Beautiful & clean & the receptionist was so helpful & kind. My nail tech was super quick & did an amazing job. Can’t believe I’m just now finding this place!
Review №3
2022-07-11My new spot! I have been to MANY nail salons in Staten Island this was by FAR the best set of nails & service I have ever received. The prices are very reasonable & The salon is BEAUTIFUL & relaxing.I highly recommend. Andrea was my nail tech, can’t wait to go back for my fill in 😊
Review №4
2022-09-13Beautiful decor friendly staff, But my friend I bought with me couldnt get her pedicure, no one was available to help her. My pedicure was good missed the massage chair☺️
Review №5
2022-06-30I moved to Staten Island from Brooklyn this year and have been looking for a nail salon that is up to par with my nail salon in Brooklyn. Anyone I asked said they go to tomato nails so I tried them out. Huge mistake. Their products are cheap and caused me to have an allergic reaction. I found LaRu through instagram and I have finally found the nail salon for me! I made an appointment online and there was no wait when I arrived. The owner was extremely helpful in helping me pick which service suited my need. The environment is very laid back and chill. The decor is beautiful. I was also offered a refreshment which i thought was a nice touch. Its definitely on the more expensive side (only in comparison to other salons on the Island$ but I am used to it and prefer to pay a higher price for the service I received. My nails came out beautiful! Thanks to Andrea who took her time prepping my nails and is also detail oriented. Im excited to go back for the many services that they offer.
Review №6
2022-09-12I love the decor it was welcoming and the vibe was great love that they are open late and on weekends reasonable prices. My only complaint is their chairs they are cute but not comfortable especially if you are short and trying to get your feet done. But overall i will recommend it here for all your beauty needs
Review №7
2022-06-13The reviews are true the front desk lady/owner of the establishment is incredibly rude. I went here for eyelashes and wow these were the worst set of lashes I have ever seen. I spent my money on this set of eyelashes only to leave feeling embarrassed with the result. Im currently spending my time trying to remove this trashy job. Stay away from this store!Update: The owner who replied to this comment clearly doesnt recognize the customer who posted this comment considering the fact that they got all details about my appointment incorrect. Ms. Owner, if you dont recognize the commenter its ridiculous to create a full reply with flat out lies. Please get your business in order and learn how to interact with your customers. Your reply section to negative reviews is embarrassing...consider hiring someone to reply to these comments for you.
Review №8
2022-05-18I don’t know anything about salons, but what I can tell you is that the owner, Lloyd is good people! I was involved in a minor accident on the road with his wife, and when my auto shop quoted her a ridiculous price, Lloyd went out of his way to find one better. Idropped the cash off to him at this salon and it was a vibe! There is even a bar inside for the fellas to wait while your girl gets a butt lift. Go here!
Review №9
2022-08-13Been there before and loved it. Just tried to schedule and had gotten an error message off their scheduling page. So I called and tried to see they can help. After being on hold 3 times got told pretty much they can’t help so I should try and book another day. I did tell her I tried numerous days. Guess I should go somewhere else now. Pretty upsetting
Review №10
2022-07-05Not too much variety in design or style .prices are low but so is the quality of the gel nail polish. Just got it done and the color is coming off. I rather go somewhere else