LaSorsa Chevrolet Buick Parts Center in Bronx

Review №1

2022-07-27

Today I give 5 stars because My experience was very good. I was in the dealership early and I received Not help No customer service.. .............All employees more the 10 associated peoples see me and no put attention to me at the moment I was the only customer beside my sister and we decided to go.... but someone just arrived from outside and she was my 😇 angel....... Needy Guerrero has the best customer service skill and passion for what she do...... I think you need more Neidy Guerrero with great customers services also Neidy help me to purchase my new car support me with the insurance transfer and the best... she care about customer...... great job Neidy you are awesome 👌 👏 🙌 😀 👍 😎 thank you for all your support God bless you

Review №2

2021-07-20

Brought the car here to be serviced. Came in earlier than my appointment time and good thing that I did - there were a lot of people at 10am. They do a general intake then they assign someone to you - I got assigned to Jay who was very nice, but everyone there was nice. The ladies behind the counter are very efficient and I received calls and emails confirming the appointment prior. The wait of course is endless, these places are always a time suck so come in prepared to wait. What we ended up paying was very reasonable for what they did. They addressed all the issues we had of immediate concern and also made a follow up call a few days later to ask if we were happy with service. Overall a good experience for what it is.

Review №3

2021-11-20

I will never be going back here again. I called to book an appointment to do my state inspection However without asking me they went ahead and did an oil and filter change as well or atleast that what they said. So I was like you know what whatever fine. When I got home I decided to check my receipt and I noticed $3.25 to top up washer fluid and coolant so I decided to check and see if this was done and I was not surprised to see my washer fluid was almost empty and the coolant resivor was not touched because the cap was still covered with dust. What is disgusting is not that they changed $3.25 for for this it was because they charged for it and did not do it. Additionally I looked at my dash cam video only to see the staff driving recklessly and have highly offensive conversations. Now I wonder if they even changed the oil so I went under my car to check and guess what I had the same oil filter there I did 6 months ago not only that even of they did lie to me about the oil change the least that they could have done was reset my cars service light to which they did not. If you are a customer here you might want to reconsider or atleast review what they said they did before you leave. After 5 years I am no longer going here

Review №4

2021-05-27

Ive been with La Sorsa for many years. I see them as family who usually provides good n honest service. My same mechanic which I also luv n knows my car we. Hope they stick around.

Review №5

2018-11-28

I was definitely over charged so I hope who ever worked on my car got a good tip. Otherwise they truly pimped my ride turning it from a knocking ole washing machine, that couldnt make it down the street to a smooth fresh out the box skateboard that took me and my kid to Canada and back safely. Thank you very very much LaSorsa Team! I worked with Mr. Efron, so I would recommend definitely.

Review №6

2019-03-19

Brought my truck in to repair the transmission which was under warranty. took a whole month to get it back, and two days later my check engine light turned on (never turned on before this) tried several times to get to bring the vehicle back and got the run around. HORRIBLE service. wouldnt return calls and never fixed the issue.

Review №7

2016-10-31

I will not ever be going back too the service part due too i went their for a inspection and they never told me that my car didnt pass inspection i left the shop and something said pull over and look at yoir sticker and i realize that i still had the old sticker on my car i turn around and i went back and they still didnt me one of the service guys took the car but the he came back in like 5 minutes and said my car didnt pass i been calling since Saturday i even called today the person i talk too said his name was John and that he was the manager and that he would call me back before the morning was out i still having heard from anyone its 10/31/16 3:41 p.m this is acceptable

Review №8

2021-05-13

Great dealer before and after you buy your car. They take care of you.

Review №9

2019-07-10

Expensive AF and did I mention the customer service? Arrogant and rude, not all but some.

Review №10

2022-02-23

Very good