Wheelchair-accessible entrance
Yes
LENCO Supplies (Len-Co Lumber Corp.) in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Accessibility
Phone: +1 716-822-0243
Site: https://www.lencobuffalo.com/
Site: https://www.lencobuffalo.com/
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–6PM
- Friday:8AM–5PM
- Saturday:8AM–2PM
- Sunday:Closed
Comments (188)
Has a problem with order on 4 doors The manager Keviv took care of a honest mistake.Will be back again.Pat LoPatriello
Matt was very informative and extremely helpful. So Happy we got him as a salesman!!
Had materials in stock when no one else did, friendly, professional service. Nathaniel was awesome.
I received my closet doors with some markings and a few minor cracks. Nothing that I couldnt fix with wood filler since Im painting them. I was really happy with how quickly they responded and their resolution though. Accidents happen and they handled it right.UPDATE: To get 5 stars from me in the future, I think its only fair you refund my shipping for this current order. And I do believe any future orders will be inspected more closely. Thank you for asking.
I worked here for about 4 to 6 months and the staff was great and plus I would get a great workout everyday helping to load peoples vehicles up! With inflation lenco has low prices compared to other lumber yards. Highly recommend them!
Mostly buy my lumber there as they tend to have better lumber than the big box stores. They are always helpful finding items and loading them into your car.
I have bought many lumber items from Len-Co over the years. Always gotten good value in the.lumber products. And they cut to size for my.project needs. Since Im. Mildly handicapped very help service. They answer my questions and have very good customer service. They are my go to lumber for the special lumber products I need.
Great service! Nathaniel was extremely helpful!
Good selection and prices...helpful staff
Worked with Matt at Seneca St to order decking and railings. He provided great customer service and was responsive with any questions regarding delivery or the products. Lenco Lumber is the best in the area when it comes to ordering building supplies.
First time there, wasnt really sure what I was doing because its different than any lumber yard Ive been too (to be fair thats not very many so their way could be the norm) staff was friendly and happy to explain it to me and they had the weird sized plywood I wanted, two guys put it on my car for me too. Great experience
Large assortment of products. Always great prices. Steph is super helpful and friendly. Prices rival all the big box stores. Convenient pick up options where they will actually load materials for you. They also take the time to give you advice helpful techniques and other things even if it relates to how to make jobs easier.
You cant even take the cart to your car let alone get a personal shopping cart in or out. I cant stand going there. Only time I go is if I need something ethnic that I cant find after at least 2 days of searching. Unclean store this is unexseptale treat our diverse community better than that!
In starting I would like to respond to the poor post below. As a construction professional I work with Len-Co lumber and their store manager fairly closely. I have never had anything more than a positive experience. For many years our company used a different lumber source, however we have made the change to go with Len-Co for several reasons. 1. The helpfulness of their staff is beyond reproach. When you call the store you will always speak with a knowledgeable sales person who will point you in the right direction. 2. Their in stock options are also of the highest quality. The amount of their products they keep regularly stocked is much higher than other suppliers. And the items they do not keep stocked always arrive in a timely fashion. 3. If I need pricing on anything, from lumber all the way to PVC decking I will receive it in MINUTES, this is key to my business. 4. The manager of the Buffalo location is among the most helpful and accommodating sales people I work with. As a sales manager myself, I can truly appreciate this. I will always recommend Len-Co. I do not agree with this previous poster, and encourage anyone on the fence to use this company for your home improvement needs.
I had an issue with my initial order and posted a poor review on here. Within minutes of posting, I was contacted by my salesmen who explained that he would correct this issue and assure my satisfaction. The issue was corrected within 24 hours. I was contacted by the owner multiple times throughout this process to make sure everything was running smoothly.
Never runs out of stuff to fast like home depot, and if they do, they got it next day or same week unlike home depot you ave to wait weeks for it
They guys out back loading lumber were awesome... the guys inside werent very helpful and seemed to rush me to make a purchase... no info on the product bought and when i asked a question about it, the answer was i dont know
Always a good supply of construction materials at a reasonable price, better prices than other big box stores. They carry lumber that the big box stores dont
This place has the best selection of vinyl siding and roofing materials in the buffalo area hands down. They have cheaper drywall than home depot and Lowes. You walk in pay drive around they load you up. If your gonna buy lumber there and not get out of the truck and look at the boards going in the truck dont complain later. They do have a restocking fee for people that arent carpenters that wanna bring back boards that look like bananas. I have never had an issue with anything I ever bought there. I highly recommend this company over home depot. You wanna shop local and vote with your dollar go to Lenco.
This place is AMAZING and right by my house!! I had no idea you could walk in and just by wood without being a contractor or without having a HUGE order. I just bought all the baseboard trim for my attic floor (over 120 feet for each, the base and the shoe) and it was SO cheap. It was less than half the cost that Home Depot would have been (I priced it!) I was thrilled with their customer service, and then driving through their warehouse section to load it up was other worldly- so organized, so cool to see, and the SMELL of all that fresh cut wood, was incredible. I cant recommend this place enough for all your wood needs.
Awesome team..very helpful ..bought 14 sheets of plywood and never touched one..even loaded my trailer....Employee JJ is a great ambassador for Lenco..
Extremely good place to shop for building supplies. Excellent customer service. I feel very comfortable when I go there. Extra ordinary crew , they are very organized and very friendly and helpful.
The staff were even though busy were not helpful at all. To busy talking about people that were making more money than them while on unemployment... I just had a few simple questions because right now my home is under the process of some major improvement projects. The counter person couldnt even answer my questions he just pointed and gave me a 2 line answer. I just left... Later in the afternoon I went to the Sheridan location and ordered my composite flooring and found the siding I want and railing for my home projects
Great selection, prices are slightly high but they usually have what you need. Only issue is larger items such as plywood sheets you need to drive to a separate warehouse to pick them up after buying them.
Im strictly a home depot guy just for the sake of convience. It never occurred to me to come to lenco. Anyways, I decided to come in one day to get some ideas about s garage roof that I was doing. As I was looking around confused Jason called over and asked if I needed help. Long story short I just received one of the best services ever. Jason went over everything I needed and then I was loaded up on the yard. Didnt have to touch a thing. Everyone was polite and willing to help. I think I found myself a home.
Jason at counter 6 was a huge help in purchasing storm doors for my house. Talked to him on the phone a few times and then when I went in to the store for the actual purchase. Is knowledgeable and knew his stuff. It’s employees like this that will keep me coming back to a store. I’ve had awful customer service at other big box home improvement stores - won’t mention any names. So I decided to try a smaller local place - Lenco is awesome and much cheaper than Lowe’s or Home Depot.
As soon as I walked in, everyone was ready to help me, I told them exactly what I needed and I was loaded up and out of there in 5 minutes. Talk about efficiency!!!
Jason was very helpful. Being a female i cringe everytime i have to ask questions in places like this. Bye bye homedepot!!! Hello Jason at Len-co. South Buffalo location. Kuddos!!!!
Ordered online, went to the store, picked it up and it was loaded up for me. Staff and employees were very friendly and courteous and prompt. Also the lumber is straight and good quality.
As always Len-Co delivers; ordered three custom Andersen windows. They beat every competitors prices locally, were at the store from the manufacturer ahead of schedule, and were extremely flexible on delivery and adding some additional install materials to the order.Ive ordered lumber and general building supplies in the past, and the customer service from the salesman I work with (Adam) has been exceptional. Hes a great asset to the store, and Ill be back soon to order more supplies in the future! Thanks again.
This is a great lumber yard, and it ca.e highly recommended to me. If you dont find what you need in the showroom, ask. We were directed out to a portion of the yard to go look at the doors we were looking for specifically. The guys were all super helpful, and before long they were bought and loaded! Thank you!
Oh well be back Im sure. The pros outweighs the cons. 🤟🏻
Great customer service and good materials
The staff is friendly and helped get our roof delivered on time. They also cut some shelving which was just right.
Very professional, friendly, and knowledgeable staff that can help you find whatever it is that you are looking for. Highly recommend!
Great service there prices cant be beat much better quality lumber than home depot or lowes very reasonable delivery charge....had a crushed gutter pipe delivered called and they brought new one next day
Great place to buy from. Almost everything is cheaper than the big box stores and they have just about everything in stock. Everyone is helpful and best of all they load it right in the truck for you. If you need building materials go here before home depot!
Great lumber supply staff all great and helpful a place to go for Superior lumber quality
Thank you to one of your employees, Nathaniel, for his kindness and knowledge of supplies I needed to repair my basement. I will and have recommend Lenco to my family and friends.
I always have everything that Im looking for and their prices are top-of-the-line they beat Home Depot and Lowes always have something on sale and great
Great people and very helpful there. You can get most of your supplys there for a home repairs. Great for contactor.
On or about 6/13/12 I ordered a Bilco size b door light grey power coated door, The order was taken by Stephen P. Coppola, I gave 375.00 $ deposit via credit card. The door was to be ready for pickup in 10 to 14 days at the Kenmore store. Stephen was to mail me a receipt reguarding my order. This I never received. On 7/31/12 I went and picked up the order at the Kenmore store, the item was on a lift truck with the box lid removed, so I could see that the item was the proper color, that is all I was able to view. When I got the door home it remained in my truck until 8/1/12 at that time I noticed that it was the wrong size. It was a c door not what I had ordered. On 8/2/12 I called Len-Co and talked to Stephen Coppola, I explained that he had ordered the wrong door and that we need to exchange it, he told me that it was my problem and he would order me another door but I would have to pay for that one also, I asked him if he would return the door that he miss ordered, and he said so sorry Charlie. I told him that I never received a copy of my order or that I never signed off on the order, he stated that once I picked the order up, the deal is done. He also stated this is your problem and then hung up the phone on me. This a replacement door and I was on the website when I placed the order so I knew exactly the dimensions that I needed. I had the owners manual from the previous door open at the time so I could be sure that I had the correct size.
Very nice people to talk to and theyre willing to help you figure things out and the people that load the vehicles are very very nice and patient
A much needed alternative to ‘home centers’. Friendly even to weekend warriors like myself. Picked up some cherry plywood and board feet near closing. Staff was awesome. I recommend!
LENCO WAS AMAZING. We showed up 15 minutes before they closed on a Saturday, and had the most efficient, awesome, super friendly help ever. Got in and out bing bang boom laughing the whole time! Or you could go to Home Depot for the whole day and cry. Your call.
Lanco has all your needs to fix any type of building project any kind of wood literally anything
Large amount of supplies for a store its size. Parking lot on side of building. Adequate staff available that does not jump on you as soon as you walk in the store.
Very knowledgeable and helpful
Jason has been AWESOME to work with. He was the ONLY vendor able to come through for a highly specialized & time sensitive order (and I called all over the country).Needed a sizable order of surfaced large white oak timbers with a very demanding turnaround time. I work for a federal agency and purchasing is a nightmare of hoops to jump through for both parties. Jason worked through all of these obstacles and delivered the timbers EARLY despite lengthy delays by the government eating into the lead time he initially quoted me.HIGHLY recommend Jason & Lenco. His dedication to assisting with the order was tremendous. Lenco will be my first call for future needs.
Great service. I save a lot of money going here instead of home Depot and they load the big stuff for you
I have been a customer of Len-Co Lumber for over 5 years. Ive ordered a tremendous amount of material from both their S. Buffalo location as well as their Williamsville location for various commercial redevelopment projects over the years. My experiences with Len-Co Lumber Corporation have always been great and they continue to be. My orders are dealt with professionally and timely and without error. Their process is efficient and detail-oriented to ensure quality and accuracy. I look forward to being a Len-Co Lumber customer for a long time. Keep up the good work guys!
Absolutely. THE MoST TRUSTED place for all your lumber and home remodeling needs
10/10 great service
Went with my brother because they had good prices on plastic fencing.
06/24/17I came in this morning as a first time customer looking to purchase a garage door. An associate john promptly asked if i needed any help. He was able to find what i was looking for. After making my purchase john instructed me on where to go for pick up. After getting a bit turned around by the layout of the area, first time at this store mind you i called up the store for directions again. I was put through to john where he more clearly directed me, however just before laying down an insulting line in reference to my inability to follow his given directions. Outside of this i was pleased with my first time experience with len-co lumber on 1445 seneca st.
Awesome service Awesome prices ! Always shop here.
Last month I had to place an order for roofing, baring in mind I have no clue about roofing materials, except what color I like. Lol My husband was unavailable to do so due to conflicting work schedule. Upon entering the Seneca St. location we were greeted by a very helpful associate. My 21 yr. old son, his gf & I looked over the materials on hand and went to place the order w/our list in hand. The associate had some ?s we were not able to answer, so my son called my husband & the associate was more than willing to speak w/him & clarify what was needed. Customer satisfaction to the max! Order was delivered on date requested & earlier than anticipated....very pleased:)))
Great prices, awesome service, fast and courteus. It is my go to place for any lumber. Better priced and much better quality than any other major chain out there. If you need lumber, this is the place to go to!
Love this place, out of the store in 5 mins, lumber loaded up 10 mins later. Great price too
Len Co is an amazing company. Whether it is the Buffalo, Williamsville, Kenmore. Everyone is helpful and knowledge. I like shopping at Len Co and am proud to work for them!
Very friendly staff. Pricing is about industry standard. Dont ask them to cut lumber, not only is there a fee but its ah hassell
The place to go for building materials of all kinds. They also carry things that cant be found easily elsewhere, like z bricks. Their staff is knowledgeable and service is great!
Great experience loading built fences. In and out real quick. Very professional
Ive been dealing with Lenco for the past 9yrs. All I can say is top notch A++++ service. whether I am purchasing a small item worth $3 or windows for a house, lenco has allways made me feel like I was the only customer in the store. I cant imagine going to another store, no matter what you need they have it or will order it. I have even had Steve call me after hours and say he is still working on my order and will get it to me asap. You dont get that service anywhere else and I love how walking in there still feels like an oldtime lumber yard.PLEASE REMEMBER YOU CALL LENCO YOU GET SERVICE,I COULD CALL HOME DEPOT FOR A LEFT HANDED HAMMER AND THEY WILL LOOK FOR IT CAUSE THEY SIMPLY HAVE NO CLUE
They were extremely helpful and thorough. Answered all my questions.
Ive been working with Lenco for the past 30 years and they have always treated me like family best locally owned business in Western New York I recommend all contractors to shop at Lenco Lumber
Great store ...very helpful employeesNever had an issue in ten years of going there...much better than box store at a way better price!!!
Employees were very helpful very wise with the products for sale prices were reasonable offer delivery
Outstanding service !We did a large backyard project this past summer (2017). We purchased many of the materials from Len-Co Lumber. Len-Co Lumber was by far the best company we worked with on the project.
Len-Co Lumber is an old school lumber yard with great products very helpful employees and knowledgeable staff..would highly recommended this place for your needs....
I have had a relationship with Lenco Lumber since 2007. Since that time, Ive purchased well over $1,000,000 in various building supplies. Ive made over 1,000 transactions with Lenco Lumber from tools to wood putty to roofing to lumber and the list goes on.When you purchase the amounts of items that I have, it is a safe bet that Ive encountered pretty much every staff member at Lenco from the Owner Steve Coppolla Sr., the staff in accounts payable/receivable right down to all the guys in the yard. I am extremely confident to say that in every transaction/pickup/order that the staff has always been friendly, professional, knowledgeable and accommodating. Throughout all these transactions, Ive dealt (about 90% of the time) with Steve Jr. and I have no trouble at all testifying that Steve Jr. is one of the most decent, bright, helpful, considerate,empathetic individuals Ive ever met. This man has never ONCE even uttered the word No to me. He is exactly the type of person that you would want to conduct business with. He is one of the most CONSISTENT people that Ive ever met.Look, when you buy as much as I do, not every transaction is perfect. This world is not perfect. What delineates Steve Jr. and the rest of the Lenco family from their competition is their keen ability to problem solve. When Steve made a mistake, he admitted it and made it right. When a manufacturer made a mistake, Steve held the manufacturer accountable and made it right. When I made a mistake, Steve does everything in his power to help me make my own mistake as painless as possible.Lenco Lumber has the most consistent low prices, I never have to worry if a salesman is fleecing me because hes going on vacation next month. Lenco has every product that I could ever want/need available and if it happens to be a product that they do not carry, Steve and the rest of the crew will do everything they can to get it.I swear by Lenco obviously. If I had to describe Lenco Lumber and their staff in one word, that word is Integrity.
Good to great prices on what I got there so far. Friendly helpful people.
Your welcome! I woulda gave 5 stars but the guys in the back loading the salt werent very friendly.
Very rude customer service, just walked out didnt even purchase anything and went somewhere else.
Excellent service Nathaniel and Kevin are the guys we need more of
Len-Co provides nothing but high quality customer service with low prices. I myself purchased all the materials for my addition, and Len-co was nothing but accommodating. I also happen to be an employee of Len-co and was literally in the middle of the dispute previously mentioned; as in, I stand next to both Managers dealing with this situation. This dispute between Mr. Bilco door and our Sales Dept. went much differently then described above. At Len-Co, we require a review and sign off on EVERY Special order that is placed, especially when a product is specialized as a bilco size b door. Len-co normally stocks c size doors, so this would definitely be a door the would require an attention to detail. Mr. Bilco is correct in the fact that we do not normally take returns on special orders. However, in this case, the customer was offered some of his money back, as well as an opportunity to sell the Bilco door in our store; to recoup as much as his money as possible. Mr. Bilco, not so kindly, refused any offer to help him in this unfortunate incident; and decided the best approach was the Better Business Bureau and a Google Lashing. In my belief Len-Co tried to resolve the issue before it escalated, but Mr. Bilco was resistant to any solution. Len-Co does not have to deal with issues like this often, but when they do arise; Len-co tries to work with the customer to the best of our ability to resolve the issue, so that both parties are satisfied. I would never hesitate to do business with Len-Co. Len-co is a company with Integrity and has been in business for over 50 years.
Great local building supplier. Good products and very nice people work their. Inexpensive
Great place and prices The employees are very helpful
Awesome customer service better than Home Depot guys better prices also
Huge and unique selection with extremely helpful staff.
Reasonable priced building materials. Better customer service experience than your big box stores for sure.
This price is pretty cool. Staff respectful and nice. Have a beautiful day
Great pricing they loaded for you lots of available cashiers
Made a drywall delivery there. They were very efficient unloading. Nice staff. Very kind.
Ask for Tony at the front counter Tony always get you the right stuff and help you out with measurements that you would need make sure you have everything for the job before you leave the store Steve from Metro Roofing
We are porch building ready thanks to Chad at Len co....great customer service!
Had what I wanted at a lower price than lowes or home depot.
Good prices on their lumber. usually a little cheaper than the big box stores
Excellent service and great prices!!
Good place I dont visit that much this place but when I know something there thats at good price I will buy.
Always find what you need,Service is great and they will point you in the right direction to what you are looking for,
Always pleased with my material and service. Tony dilepento is the best desk guy there!!! Yard guys rock to
I love this place, everything you need for everything , and the customer service is spot on.
Great place. Friendly service and they always try to help you get what you need correctly.
That guy John is awesome. When I grow up, I wanna be just like him 😃
Excellent Service
They have some great product there.
Much better quality, selection, and customer service than lowes or HD.
Trash bags and polyseam sealer today great prices and service
Great service, great staff, very knowledgeable huge inventory
Professional good quality competitive prices
Fast, efficient, Good value. You wont find a cleaner lumberyard around.
They were very kind and courteous and on top of things! They took care of me immediately!
Great exterior project this summer with Tando from Len-Co! Great staff at Kenmore location!
Great people if they dont have it theyll find it for you
Very helpful.... affordable prices.
Salt bags great price!
Its not positive for business they are little selfish and dont help to people
Great service and really great prices
Fast, reliable service. Competitive pricing. Locally owned.
Good prices and excellent service.
Liked it
Great selection of products and knowledgeable staff
Cheaper than anywhere else, great customer
Nice 👍 and good wood and service also
Best service with knowledgeable staff.
Way better than Lowes or home Depot
Its a great local business.
Love this placePeople that work there are very helpful
Always a great place to do business
Absolutely hands down the best customer service !!
Quick service! V polite
Very Good customer service
Not the greatest for product, but thats more the manufacturers issue not the sales location
Great service great products fast and helpfull
This is a place go if doing repair for home or for just rooms.
From 3 stores in Buffalo this is the worse one
Fast reliable service
Helpful crew. Great deals!
Friendly service and great prices...
Best lumber in buffalo area.
Good product good prices
John is the man to see. Very knowledgeable and quick.
The employees areVery helpful
Good place to shop for restaurants appliance
Best prices in town
If you need building supplies they are the place to go to.
Great customer service 👏
They have everything.
Great stock options
Associates are great, so are the prices!
Fast in and out just wat ya need
Great quality of products
Wouldnt shop anywhere else
Great experience as allways.
Great customer service
Excellent customer service
Friendly, helpful, and quick
Good people to deal with
Good selection of hard to find lumber.
Cheapest delivery in town Gracias
Always great service
Great to deal with
Just there too get some questions answered.
Very helpful people
In and out no waiting great service
Help me load everything I need it
Great service
Quick in load
Great service
Always load my load for me
Tony is the best
Good service
Excellent service
Great experience
Reasonably priced
Nice
Products are cheap
Quick and helpful!!
Great
Awesome
Knowledgeable personnel!!
Thanks Tony!
👍👍👍👍
Sales staff was very helpful with offering information and advice on exterior doors.
Everyone here is great! Got me exactly what I needed and loaded it in the car too! Great friendly service!
Very helpful
Nathaniel was fabulous!!
Total reviews rating 4.5
188 Reviews for LENCO Supplies (Len-Co Lumber Corp.) 2023:
Review №1
2021-08-02Family Owned, Their History of Traditions & Quality Run DeepDo As You Say & You Put Smiles On Peoples Faces!One Stop Shop..... Customer Service & Product Knowledge is what makes the Difference on Every Experience
Review №2
2021-08-22Havent been to lenco in a while. Wow nice showroom. They really did a great job. Excellent selection. Polite workers. And the huge benefit. ( THEY LOAD YOUR CAR for you! ) Highly recommend a visit the quality and selection of their exterior doors was vast. 👍👍👍 ITS LENCO TIME. Mark
Review №3
2022-07-20The 1st time I ever visited the store was during the quarantine and everything was blocked off tough for safety So I couldnt like Go up-and-down the isles and search for what I was looking for. And sometimes its very hard for me to shop because Im very hands on but the employees went out of their way to make sure I got exactly what I needed. I swear it was like they entered my mind and they knew exactly what I needed after I described to them the job that I was doing .it was great and I really appreciated them for that.
Review №4
2022-05-21Service and pricing are good. However the location and how they load your materials makes it difficult when using a trailer. We also dont like that you cannot pick out your own wood boards. We normally go to the transit road location but they did not have enough of metal roof panels we needed in stock and we were told they would not transfer them from the Seneca st location to transit rd.
Review №5
2022-07-07Its been years since I was last in, Good new it hasnt changed a bit. Absolutely love the Seneca St. location. The guys are awesome and great at what they do. The product is superior than the big box, customer service leaps and bounds beyond. This review has been brought to you by lot of projects sponsored by lenco lumber.
Review №6
2022-07-25Got wood fence panels and fence posts delivered because I have a smaller car. Fence panels (both pickets and stringers) are very low quality including several unusable panels. Work got pushed back a couple weeks because of scheduling problems and Lenco wouldn’t exchange or refund the unusable sections. Now I have almost $500 of unusable fence sections. This has been a disappointing experience and I’m surprised with the lack of integrity from a business that otherwise has a good reputation locally.
Review №7
2022-08-22Staff is excellent, helpful and have consistent low price. Highly recommend coming in and meeting staff
Review №8
2022-08-20The best service of any hardware store out there. Great selection too
Review №9
2022-08-22Very helpful. Nathanal gave me personal service. Always friendly whenever I visit.
Review №10
2022-08-22Very good service; very professional. associate Nathaniel was very helpful in my selection.