Wheelchair-accessible entrance
Yes
LENCO Supplies (Len-Co Lumber Corp.) in Buffalo
Categories
Location on the map
Buffalo, Erie County, New York, US
Accessibility
Phone: +1 716-565-0630
Site: https://www.lencobuffalo.com/
Site: https://www.lencobuffalo.com/
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–6PM
- Friday:8AM–5PM
- Saturday:8AM–2PM
- Sunday:Closed
Comments (199)
Went to Len-co on Sheridan for material for a deck. Nathaniel took the order and explained everything to me. Was extremely knowledgeable and courtesy. I would recommend Len-co and Nathaniel to any person looking for help.
I love Len-co. The prices are great, the staff is knowledgable, and they carry great products. Ive been using them for years. Highly recommended.
Needed help with choosing composite deck materials and railings. Great display. Highly recommend this store.
Great Service - the guys are knowledgeable and helped us load up everything. Nathaniel and Danny were a great help!
Awesome place for various renovations or repairs, etc. wood is FAR superior than say Home Depot or Lowes!!! Biggest thing though, was the customer service! The people that work here are actually knowledgeable about what they’re doing, and helpful/eager to assist you! Will be coming here from now on!Special thanks to Nathaniel, he was very professional, kind, and helpful!
Lenco lumber is a stand up construction and home owner one stop shop with a great selection, pricing and employees. Be sure to check out their local, USA made metal roofing selection !! If you want family owned and local shop lenco.
LENCO is great and Natheniel is awesome! What would have cost me $200+ at the other stores I got for under $100.
My go-to place for material for my historic home renovation. The always take the time to make sure I get what I need and deliver it in a timely fashion.
Lenco handles a large majority of the materials for our projects. It’s always a pleasure dealing with the staff over there. And most important if their ever is any issues, the problem is resolved in a professional and timely manner. It’s construction, so we know things don’t always go as planned. So having a fellow company to problem solve with us is crucial. Nathaniel at the transit store randomly stops at our builds to make sure everything is going good and to make sure we don’t need anything. Now that’s a business I like working with!!!!!
Nathaniel and Shane were very helpful. They cut the lumber in the lengths I needed and loaded my my truck. Great price and great service!!
I buy ALL of my materials for my company from Kevin and the guys over at Lenco Williamsville. Why? Cost. Quality. Service. Yea, sometimes I hit up whatever’s close for convenience, but 99% of my materials are sourced here. We know each other by name. They know their stuff. And they even load and unload our trucks/trailers! Not to mention deliveries are affordable for larger orders. I’d give them 6 stars if that was possible.
Great customer service! Nathaniel is an amazing worker and always very helpful!
I ended up at LEN-CO as my Plan B when my original choice had the products I needed, but, due to equipment issues, could not rip the melamine sheets to the dimensions I required. Got to the LEN-CO Lumber next to the Eastern Hills Mall on a Saturday morning and they had what I needed PLUS the staff was cheerful and helpful. The sheets were ripped to my dimensions AND they helped load my van. They are now my Plan A go-to for lumber products.
Super friendly and very helpful. Greta place to shop. Awesome prices
Employees are exceptionally helpful. Gathering project materials at Lenco is much quicker than the big box stores with better quality and selection.
My #1 go to place for all my dimensional lumber. Im literally rebuilding my home from the inside out using all select grade lumber from Len-Co. You really cant beat them!
I love this place!! Fantastic service, knowledgeable, kind, helpful!! Great company!!
I shopped around for roofing at several places. Nothing to nothing beats the prices and the help that I got from Lenco
Great customer service and Nathaniel was fantastic with providing us with materials we needed.
Nathaniel went above and beyond!! He was very curious and helpful. Answered all my questions. Very knowledgeable and professional. I will shop again at Len Co for my future needs!
Fiberon Decking in stock at Len-Co Lumber and Distributed by Wolf Home products. Come see Nathaniel for 1st class service and great pricing.
Got someGreat deals with my man Nathaniel. All this for only 150!!! He helped me a lot.
Very Helpful, quick service. Reasonably priced
Had excellent experience with our deck planning. Nathaniel was friendly funny and extremely knowledgeable
Great service and fantastic products. Wouldn’t go anywhere else! Skip the big box stores and find what you need here!!
Framing lumber is very good quality, much better than HD or Lowes.
Matt and Nathaniel are amazing! Thank you for your time and patience!!!
Nathaniel at Len Co Lumber on Sheridan helped me out with his expert knowledge of composite sailing systems. He helped me get the correct number of kits, extra brackets, etc. and saved me multiple trips as I had overlooked a few things. So friendly and helpful! I highly recommend Len Co in Williamsville. Great price on materials and willing to take the time to help you do the job right the first time.
Nathaniel was awesome! He saved me a couple hundred dollars compared to what I was expecting to pay. He was friendly and extremely helpful. I would definitely recommend using Lenco lumber for your building supply needs!
Customer Service is not taken lightly, be assured that great attention and care goes into each purchase. There is always someone knowledgeable available to talk to when a customer is unsure. The staff is helpful and accommodating to the best of their ability.
Great experience! I purchased all the necessary materials for my DIY project! Nathaniel was great! Super knowledgeable and easy to work with. Would highly recommend!
Excellent service by Nathaniel. Noses product stayed with me unlike most stores. The point you in the direction of where you may be going on a fishing trip. He took me there and handle it. I definitely would come back
I worked at Len Co for around 3 years. I enjoyed my time here. I now have my own business and frequently shop at Len Co for my projects. I enjoyed companionship off all the guys here. And I always like coming back to see the boys. Especially Kevin and Bob.
I buy all my products from Lenco . They are a great family company. There price are great better than the big box stores. Nathaniel and Kevin they will solve all your issues. I will go know where but Len Co for everything.
I have worked with Nathaniel on many projects while building my new home. He is extremely knowledgeable, friendly, and easy to work with. My experience at Lenco has been hassle free and efficient. Highly recommend!!!
All of the employees were very helpful, especially Nathanial. Store is very clean and laid out well. They are also open until 3pm on Saturdays, which is very convenient for weekend projects. Also, they do not give you any problems if you have to return an item.
Very friendly and helpful staff. Have bought flooring and siding at this location twice and both time have been very satisfied with the service. Would definitely recommend and will come back again.
We had the best experience at Lenco & I would recommend them highly. Nate was so incredibly helpful & gave us all the information we needed. He truly cares about his customers & Lenco is like a one stop shop for everything you would need for all your home buying needs & the guys are so knowledgeable which makes it really easy. Never going to Home Depot or Lowes again. Lenco is my only place to go!
The Len-Co Lumber North Team Helped me with The Small Stuff Unorthodox tasks During Winter Months & The Full Blown Decks & Additions during the Peak Season. They Treat You Like Family & Want to get you to where youre going, Doesnt Feel like the Big Box
Nathaniel, Nick, and Matt provided excellent service and knowledge. Recommended!
Should have gone to Len-Co FIRST. Customer service is awesome; Nathaniel loaded and secured everything. Prices are great and their return policy is excellent. Forget the box stores and go to Len-Co Lumber first!
Never again. Delivery driver completely screwed me over wasting an entire day when I could have been framing. If youre thinking about giving them a shot, dont. Youll regret it.Update: Yes; delivery was on time but the driver refused to drop the materials where I wanted them causing me to waste four hours moving everything 175 feet around back to where they were needed -- despite my assurances that my 18,000lb backhoe loader doesnt get stuck and Id had dump trucks with 22t of crushed stone in the same location without issue -- just got impatient while I came up with an alternative location that wouldnt be in the way of the UFP delivery coming a few hours later. UFP, by the way, dropped my trusses exactly where requested without a second thought. Attached are photos of my backhoe and the UFP semi driving where your driver refused to go -- no ruts -- just some matted down grass. Lowes always drops where I tell them to too and they have the exact same equipment as you.
Great customer service. Walked in and was asked if I could be assisted right away. Questions answered, purchase made and they had me loaded in less than 20min. Wish all transactions were this easy
Ive worked at the Len-co Lumber on Sheridan for About 8 months now and it is a great place to work. All the employee and very nice and personable. Im proud to work for a local business that treats it customers so great.
Your associate Nathaniel Manns was a great help that made shopping at Len-Co a very enjoyable experience! Knowledgeable & personable! Even helped load the doors in my truck! Thank You! Keep up the great work! ⭐⭐⭐⭐⭐
I’ve worked at Lenco lumber for going on a year and a half now, this store on Sheridan,dr is an amazing place to work at and even better to shop at! I’ve only seen nothing but good prices, quality materials and even better service. Throughout the whole pandemic I can personally attest to our prices beating out our competition on most products. It’s very rare for me to get complaints or negative feedback on our store, we really do try our best to give you the service you deserve. I as a worker highly recommend you stop by and see for yourself.
Very helpful staff and they go above and beyond helping you
The crew is very helpful, we bought railing from here. The staff helped us with everything, they are very friendly and we recommend coming to the Len co for everything! We are very happy customers!!
Ive been shopping at Lenco for over forty years. They are truly the best value for building supplies. I highly recommend pricing your order anywhere else to find that you will really save by buying at Lenco
Love coming in here. They have been super helpful and accommodating while we built an addition on our home. Friendly service everytime and extremely patient. Highly recommend!
Lie about not being able to cut wood and tell you to come back with a saw even if youre willing to pay for cuts at this location. Terrible customer service at the other location too, Sold me dinged up 70$+ a sheet plywood, didnt want to go lower in the pile to give me some that didnt have so many defects at the Seneca Street location and employee was ranting about Biden and the Vaccine loudly and her civil rights or some nonsense. Not the place I loved grew up loving for lumber anymore. Sticking with 84/the depot.
Nathaniel Manns served us ..he was very nice excellent customer service...Wish him all the best at his job were very happy to shop at lenco because of his advise and help..
Just want say Thank You to Nathaniel Manns for his polite assistance and helpfulness. His knowledge base and attention to my project concerns was concise and efficient, particularly when it became necessary to change course and rethink some aspects of this project. And Lenco Lumber, of course, cannot be beat. Also, a shout out to Kevin for his pleasant and professional oversight.
Big thanks to Bailey B. Your knowledge and kindness really helped us out. Our countertop is going to be wonderful.ThanksSheila PhillipsHappy Customer
For great service and great prices go see Nathaniel and save HUGE !!!!
Great guys, great service. All the time.
My favorite and only hardware store I go to for all my material and supplies. It’s always a one stop shop for me and the employees couldn’t be any more friendly and helpful. Truly feels like a second family everytime I walk through the doors.
A true pleasure doing business with Bailey. Our kitchen renovation is well on its way to completion. Attention to detail was superb!
Nathaniel helped ne out with the purchase of some railings and couldnt have been more professional & helpful, as is the entire staff there. My go-to home improvement store, for sure.
As a contractor, I want to provide my customers with the best. As a customer shopping for those supplies for those projects, I want to be treated in the same fashion. Kevin and his Team do a fantastic job. Their knowledge and desire to make the project go smoothly is truly excellent. Nathaniel has become a pleasure to deal with and is incredibly accommodating. Thank you, Lenco!
The customer service provided by Kevin at the Sheridan location is beyond excellent. I had a potential issue with an order, and Kevin worked with me to resolve the issue and went above and beyond to get me what I needed. The delivery was made by Bryan from the Sheridan location and he was just as excellent and focused on customer satisfaction. I would definitely recommend doing business with Kevin and his Len-Co location!
I always find myself here rather than the big box stores because of guys like Nate and Nick that help me make decisions and load up my lumber haul. Great service, quality products and excellent pricing.
Great shopping experience. One of the main guys, Nathaniel was very detail oriented and walked me through the whole window purchase. Would recommend.
Nathaniel was extremely knowledgeable and a huge help.
Extremely helpful in helping us in picking out decking
This was my first experience with Len-Co and I wholeheartedly recommend them! Their quality products are competitively priced, but even more important to me was the over-the-top incredible customer service! I first called with questions about my project and options for materials, and Bryan spent a lot of time with me over the phone, answering my multitude of questions and explaining the pros and cons of my various choices. The vast majority of the time under these circumstances, I feel like Im being a nuisance, but Bryan didnt make me feel rushed at all. Later in the day, we went in to take a look at the materials and he showed us a variety of products and again, gave us as much time as we needed in order to make a decision. The entire experience start to finish was an absolute pleasure!
They have a nice variety of options for flooring. They also carry a wide variety of building products, as well as fasteners for wood and drywall. The staff are courteous and knowledgeable of the various products. The prices are reasonable.
My go-to spot for lumber. Or you can go to Lowes/Depot and sift through 50 2x4s to find the one straight one.
If ur project takes longer than a month they will not return unused material even with a reciept. Horrible policy cause people do jobs at home after work and in free time. Would not recommend this place stick withhome depot or lowes
Great service and professional service staff. Great array of lumber products.And Nathaniel was knowledgeable and helped to the “Nth”
Awesome experience, great workers, great materials
Always a good experience. Selection is much better and prices are on par or cheaper than big box. Definitely recommend it here. Staff is friendly and helpful.
Great service. These guys know their wood.
Very good product selection.. along with the best staff I’ve encountered from any store..they are very knowledgeable and friendly… I love shopping there
I worked at the south buffalo location for a few months and i enjoyed coming in every day. I recently transferred to this store and the staff here are great I’ve had a great time learning the store. We Carry many great products at all locations at a fair price.
I always come to len co. Nathaniel Manns is great! He is very knowledgeable and takes care of me. The rest of the crew is great too always willing to assist. Thanks team
We worked with Karen to help design our new kitchen and she was amazing! So patient and kind. Offered great suggestions and recommendations. We truly felt that her main concern was that we ended up with our dream kitchen and we did thanks to her. We would highly recommend her to anyone looking to renovate their kitchen!
I worked with Karen at Lenco Lumber.She was wonderful, professional and knowledgeable!I purchased Wolf Signature cabinets, a granite counter top, and a granite sink.All of which are of exceptional quality and were reasonably priced.Everything arrived on schedule and in pristine shape.The gentleman who installed my countertops and sink were on time, friendly and professional.Highly recommended!.
Awesome service, their employee helped me order what I needed for my deck project. Would definitely recommend!
They do a great job while you search for what you need. The service and sales team was very friendly and I would shop here again.
Nathaniel Manns is the man. I’ve been dealing with him for years and he’s a awesome!! Great deals at Lenco. Many thanks.
This Lenco provides excellent customer service every time. The staff are very knowledgeable and helpful, great team all around
I wouldn’t shop anywhere else. The creativity the resources and the extraordinary customer service help is beyond anything that I’ve ever experienced and I am now a former Home depot shopper I will only shop at Lenco Aspen Nathaniel house that
Very helpful. Great job and experience
Great service! We were greeted upon entrance and had our truck loaded in a flash. We will be back.
The gentleman who helped us was extremely helpful and we needed up with a trusted professional for all our new jobs.
Great workers and really nice people great costumer Service always free to help go there for everything they always go the extra mile to help customers
Nathaniel was extremely helpful and patient in helping us with our decking selections. 5 stars!
Most Favorite LEN-CO. Visited early Saturday morning, the staff despite the time was very welcoming. Bryan (super nice, knowledgeable, very helpful, friendly Big Guy:) was quick to help and see where he could offer his expertise. Highly recommend and love this store. Store was extremely well organized and taken care of very well.
Nathaniel was very helpful. I haven’t had great customer service like that in a very long time.
Definitely helpful staff, but the store is more geared to professional construction rather than amateur home improvement. Know what you want BEFORE you arrive!
Awesome service, by Nathaniel Manns!!
Great customer service!I showed up in a Chevy Cruze (total length of the car is 15 feet) and I needed to buy 2 6x6x14 and 2 6x6x10 pieces of wood. Without hesitation, two workers offered to load the wood into their truck and deliver it to my house immediately!
Super excellent. Nathaniel should be promoted for better quality & service. Great stuff. Extremely satisfied
I do a lot of windows. I come to Len Co all the time for all my construction needs. I frequent all of there three stores. And always find what I am looking for!!
Lenco has great prices on roofing materials. I come here all the time and the guys load me up quickly.
In starting I would like to respond to the poor post below.As a construction professional I work with Len-Co lumber and their store manager fairly closely. I have never had anything more than a positive experience. For many years our company used a different lumber source, however we have made the change to go with Len-Co for several reasons.1. The helpfulness of their staff is beyond reproach. When you call the store you will always speak with a knowledgeable sales person who will point you in the right direction.2. Their in stock options are also of the highest quality. The amount of their products they keep regularly stocked is much higher than other suppliers. And the items they do not keep stocked always arrive in a timely fashion.3. If I need pricing on anything, from lumber all the way to PVC decking I will receive it in MINUTES, this is key to my business.4. The manager of the Buffalo location is among the most helpful and accommodating sales people I work with. As a sales manager myself, I can truly appreciate this.I will always recommend Len-Co. I do not agree with this previous poster, and encourage anyone on the fence to use this company for your home improvement needs.
As soon as you walk in the door you have somebody asking if you need assistance. Customer service is top-notch and youll get a better quality product.
Great place to shop. The prices are excellent and better than every home improvement center and other retailers in the area. They are quick to help you and knowledgeable. I have worked with Mark on several projects. He is excellent. I would recommend Lenco.
Lenco Lumber is a great business with quality service as well as a great place to work. No customer goes unnoticed, staff puts customers first in their priorities. Working at Lenco enables the ability to have a job to grow in experience and knowledge.
What a wonderful place. Amazing deals and great service. See Nathaniel from the best service!
Great service quick and easy
At Len co lumber I was assisted by all the staff during my time working at Len co. all of them are very knowledgeable and are their to help. they are great with the material and are can provide recommendations for your next project.
Nathaniel was a great help and very efficient.
It was a pleasure to meet and work with Karen while considering the design and layout of this kitchen project. Her experience, ideas and attention to detail is outstanding and ensured a successful outcome. I would highly recommend her. Thank you Karen.
These folks are top knotch. I avoid Lowes and Home Depot every chance I can and come to Len-Co (Sheridan).Great stock in house. Willing to special order if needed. VERY helpful and courteous sales team members. They are fully committed to a pleasurable customer experience. I also find them to be well versed in just about every project I run into.Will be using them again next week to fill my supply list for a shed I am building.Please keep up the good work !!!!!
Place is great, particularly Nathaniel, very knowledgeable and extremely thorough. Highly recommend for any homeowner or contractor
I go here for all my large project needs. Much better service than the big box stores and their wood / trim / doors / roofing / decking etc all much better than those stores as well. Staff if great always friendly and helpful.
Excellent service. Nathan assisted me with the project I was doing at the time. Highly recommended.
Each time I go to Len-Co (Williamsville) I am greeted by nice, friendly and helpful people, who make the Len-Co have a really nice warm and welcoming vibe. This weekend Bryan T was working and he was so very helpful, going way above and beyond to help us out and we wanted to say thank you!I would 1000% recommend going here and we are very appreciative of Bryan T and his help as well as all the guys who work at Len-Co for just being super nice guys...
Great people perfect service would definitely return
Good service. The young guys helped me get everything, fast and efficiently. I will be back again.
Great selection of wood & hardware with top notch friendly service. Bryan was a HUGE help for me, offering to deliver 4 sheets of plywood as they wouldnt fit in my vehicle, greatly appreciated!
If youre a contractor you need to go to winco we have excellent customer service irvis and the guy that helped me out a lot was Nathaniel.
Great Customer service, and the materials are all satisfactory and the pricing is awesome!
Awesome service. Especially by my man Nathaniel. Very helpful! #1 place for your lumber.
Great service, helped me load up.
I discovered that Len-Co Lumber is less expensive than Home Depot for the products we purchased. We are in the middle of remodeling due to fixing a flat roof. We are on our third dumpster as this house renovation is like peeling an onion, so on a day-to-day basis, we have been needing new wood materials in all kinds of sizes. We also are installing 11 new windows. It was impossible to have 1 complete list of what products were needed as the design changed daily. BRYAN from Len-Co has been and still continues to be instrumental in helping us. I call Bryan and he delivers anything we need in a matter of hours. Thank you Bryan and Len-Co for providing such wonderful customer service, excellent quality products, and competitive pricing. Without Bryan, we would not be as far along as we are. Bryan has saved us so much time with delivery and he with his personal touch, we can call and talk directly with someone who knows us and cares. Thank you!!!!!
Excellent service!!!! my uncle Bryan is the best sales rep, and most friendly person there. he will go out of his way for anyone, even me when we built my tree fort.
Karen was great to work with. She was a terrific communicator and helped my wife and I select the appropriate parts necessary to build a kitchen island — on our budget. Excellent experience!
Amazing service from Nathaniel! Lenco never disappoints. I won’t go anywhere else
Awesome place to get all kinds of wood for projects! I was building a large floor-sitting table and found some high quality oak plywood and solid oak strips for the sides here. Dwayne was super helpful in showing me the different options they carried - their selection is huge.They only do cross cuts on wood you purchase (not rip cuts), so unfortunately the plywood sheet would not fit in my crossover. Bryan came to my rescue and put the sheet in his pickup and followed me home - what a lifesaver!
Very fast great service
Bailey and Nathaniel were great to work with on solving an issue I had on my kitchen remodel project.
Fantastic service. Great employees and prices.Always friendly/knowledgeable and helpful!!!
Awesome staff, had exactly what I needed to shim my double storm door install! Saved me $80 and 6 weeks from what Anderson recommended.
I just had a very pleasing experience at the Williamsville Lenco store. The helpers there gave me a hand selecting my materials and helped me load my truck and when I returned to get credit for the materials I did not use, they helped unload my truck too! The prices are excellent and the staff is friendly and helpful. Based on my recent business with Lenco, their low prices, and the excellent service, I recommend them highly. Thank you Lenco. I will be a return customer.
Awesome service. Great staff. Helped load and everything!! Buy Local!!
As a contractor I use Lenco more than any other lumber supplier. They are always willing to go the extra mile no matter the size of the project. I send clients in all the time to select decking, doors and windows and I know theyll be taken care of.
The lumber is always in good condition and the staff is always willing to help.
Lenco has been by far the best place to buy building materials and has amazing customer service. Hom* De*ot and Low*s just don’t compare! Just had another great experience buying a bunch of windows and doors a few weeks ago. Tim was extremely patient as we went through many options and talked us through the entire process. If you need help buying windows and doors, Tim is your guy. Thanks again!
Ive been going to LenCo Lumber since the 80sThey still have the best pricing and service around. I recommend them to everyone
Every thing goes well as possible when I’m there even in a no perfect world the attention I receive when I’m there makes my day good job guys keep the good work up we are all in this together thank you for being there for us Chauncey v
We had an amazing experience recently working with the staff of Len-Co Lumber - Williamsville with my sons Eagle Scout project. The staff was knowledgeable and patient with the amount of supplies and assistance needed with measurements and pulling the order, all the way to loading it in our vehicles. At the end of the project, they even happily accepted the return of overage of any unused materials. I would highly recommend Len-Co Lumber because of their personalized service, understanding of products and ease of purchase and returns.
Always very accommodating and friendly. Im a 20 year contractor and have used them for all my construction needs.
I love coming to Len Co. They have great prices and friendly service. There is always someone there to help you.
Great prices and great service. Its more personal than the big box stores.
Excellent help as soon as I walked in the door with getting the materials I needed and loading of my car. The cost of my material was $8.00 cheaper per sheet than big box stores. I was at the Transit and Sheridan store.
Fast and friendly service. Very knowledgeable and professional. Very competitive prices
The absolute worst customer service and delivery service time that I have ever dealt with. After weeks and weeks of lies telling us that our order would be in each week and after promising to special deliver to our house because of their failure to deliver when promised, we finally got the remainder of our order 8 WEEKS later. Unacceptable - when the promised delivery time was 2 weeks ! We never received a phone call from our sales rep (BC) telling us of any delays. We had to either call or stop at the store to find out the status. A project that we hoped to have finished early summer now wont be completed until early fall.
Very helpful and knowledgeable. It was great to see so many people willing to help find what I was looking for.
While I was out on the East Coast a couple weeks ago helping my Mom with a backyard shed project, I shopped at Len-Co Williamsville for all the related materials. I was very pleased with the prices and very happy with the assistance of your employee, Zack Burtis. He assisted in finding what I needed in your store and with loading the materials into my truck! I will return again on my mothers next project.
I was out of town and has an emergency. Stopped into Len co. And was helped by Zachary Burtis. He was extremely helpful and showed me everything I needed for my project. Great prices too! Highly recommend this place and Zachary!
Great lumber! Great service! They always ask if you need help finding anything!
Nathaniel helped me load and find everything efficiently
Went above and beyond and loaded all my drywall awesome people very friendly
Exceptional service! They had exactly what I wanted at a great price!
My husband and I were referred to Len-Co Lumber by a friend when we decided to update our 2 bathrooms. We were introduced to Karen Begovich who helped us understand the ordering process. She handles custom cabinetry, countertops, and flooring. The selection is amazing! We needed to choose bathroom countertops and flooring. Karen went the extra mile to visit a 3rd party supplier on our behalf to make sure our orders went smoothly. World class customer service! Thank you Karen!!
Great guys! Anytime I walk in there is someone ready and willing to help and are very knowledgeable.
Forgot the Home Depot and Lowes. Lenco has them beat with pricing and service. Every time I go to the Sheridan Drive store, there is somebody there at the front door to assist me. We are building a new house and we shopped for 19 windows. The closest somebody came to Lencos pricing was $2,000 higher!!!!!!. And we hit every window supplier at the Buffalo Home Show. Tim VanCuran is the man for quality Anderson windows at the best prices in town. Eric Oswald
Have bought there for over 25 years very helpful will load youre cart and truck good prices will beat Home depot worth the gas to get there.
Im sorry about Ron S. Ive bought enough material from Len-Co Lumber over the last five years to build ONE THOUSAND of Rons decks and have NEVER had a bad experience. Len-Co is my preferred supplier for all my construction materials and will continue to be. Every order is handled profressionally and efficiently and my material arrives as quickly as I need it. Keep up the good work guys!
Great service. Knowledgeable employees. Will be back for future home projects
Lenco has great service and amazing prices. The staff is very helpful.
Good customer service.
Great job by Nathaniel and Bailey help us out once again to get what we needed
Fantastic help and great service, the prices are amazing!
Nathaniel was a great help.
Very good customer service. Thanks Nathaniel!
Top rated customer service. Nathaniel and Kevin and the team are the best!!
I went to Len Co to purchase lumber for my deck, after talking with the Manager who was my salesperson, I felt as if I was dealing with an honest company who would try and take care of their customers. Nothing is further from the truth!!! The Manager told me the deck boards would be picked out by people with plenty of know how when it comes to picking out lumber, he said that if I were unhappy with the lumber there would be no issue with exchanging the boards I was unhappy with. The delivery was slated for the same day which was the only thing I was happy with. The driver unloaded the boards and set them in the driveway, there was a metal band holding the boards to the pallet which he was unable to cut, I had to slide the boards out from under the band and stack them in my garage. The next week I satrted laying deck boards and while picking through the lumber I started noticing there was more bad lumber than good. Out of 80 Premium deck baords I had to return 43, that is more than 50 percent return. I called my salesman who mind you is also the manager, he informed me that I would have to go to the Buffalo location and pick out new wood, pay for it again, they would then deliver it and pick up the old wood, take it back to their store and then credit me for the return.I have to say this was not the policy that was explained to me when I bought the lumber. I reluctantly went to the Buffalo location purchased the wood and went out into the yard to pick out the lumber, The 16 boards I picked out of a new pile and that was easy, when I went to pick out the 12 boards the warehouse manager would not cut the bands on a new bundle and told me to leave, he said he did not have the wood I was interested in and went on to say that one of the 12 boards in the old pile that had a quarter sized knot hole through the board would be good for my deck. I stuck my finger through it and said seriously, he said yes. The gentleman in the store, Joe seemed to have a problem with how I was being treated but was overruled by another gentleman. I was told that they would come and pick up the old lumber that I had and refund my money. The driver showed up with a fifteen ninute notice and I helped him load the wood. Two hours after the driver left I called the Manager, Tom, and asked how much was credited to my account, he stated that the account was being handled at the Buffalo facility and then hung up the phone on me. I then called the Buffalo location and they did not care that Tom hung up on me and said I would receive a refund in 3 to 5 bus. days. THEIR IDEA OF CUSTOMER SERVICE IS TERRIBLE, i TOOK MY BUSINESS TO HOME DEPOT AND WAS TREATED GREAT THERE. I also managed to save 200 dollars. DO NOT GO TO LEN CO THEY ARE TERRIBLE
Service was great. Coming back
All ways have good service. Been doing business here for over 18 years.
New to working with wood, called and talked to someone who, when I told him what I was looking for, the first thing I heard was Good Luck. Then, couldnt get a ball park price for what I was looking for. Seemed as if any of my business to this store could stay or leave. So, I wont be going there.
Always helpful, terrific service.
Friendly and supportive staff!!
Prices were on point, service was quick and friendly. What else can you ask for
Excellent customer service!!!
Very great costumer service and very good quality materials
Nathaniel was a great help and knowledgeable
Great prices. Good flooring. Awesome people.
Always helpful and lumber is way better quality than Home Depot
Nathaniel and Kevin were great. Really happy with the service
Amazing selection, great prices & unbelievably helpful staff
Nathaniel was extremely helpful and very pleasant to work with us.
Great service!Found exactly what I needed. Staff was helpful.
Great help with Nick showing me products in the store! Mark B.
Excellent service! Highly recommend!
Ordered cedar buy phone for our project had it delivered great experience nice cedar driver went out of his way to put it in right spot for us we would do it again great job guys
Awesome service! Nathaniel was awesome!
Quality lumber fair price
Excellent service every time there help me out alot
Service is great. We shop here a lot.
Items walked right out to my car. Good customer service!
Nathaniel was very helpful in our search to replace our bay window
Great service, friendly staff, decent prices
Great service, great price. Never disappointed!
As a purchasing agent for a local commercial construction Co. for 28 yrs., we use Lenco as an absolute last resort for materials. My many experiences with their Seneca St. & Sheridan Dr. locations were very disappointing in terms of customer service. Sales staff are hit or miss if you can find one to take the time to discuss purchases with.More than once we had special order products deliberately damaged by rude and careless yard employees while loading or handling the products.All these items make Lenco our last in line product vendor.D. Miller, - E.C.C. Construction
Nathanial is awesome and personable
Total reviews rating 4.8
199 Reviews for LENCO Supplies (Len-Co Lumber Corp.) 2023:
Review №1
2022-07-23Nathaniel and the guys were amazing. From our initial interaction all the way through all the help with loading and securing the load. Buy local whenever you can and we cant recommend Len-Co enough. Super friendly, extremely helpful and knowledgeable.
Review №2
2022-06-19Went to pay for a custom order on patio doors and windows. Started talking about the difficultly in finding a transparent black stain for my fence project. Not only did Rob walk me around the store and show me different products also called me back 1 minute after I left the store to come back as for he had a sample of the stain. Rob was professional, patient, considerate, respectful. Needless to say, they will get my business before the rest. I love the way my fence is turning out. Thanks Rob!!!
Review №3
2021-12-01Lenco has great products and good customer service. They know your name and will work though your whole project from start to finish. I really like working with Nathaniel at Sheridan Dr store. We have been working together for several months on redoing my buildings.
Review №4
2022-05-27Nathaniel’s Customer service was excellent. He Took time and walked us through decking options. Helped us to ensure we had the right quantity of materials and priced everything out. Would highly recommend them for any project you’re working on. Stop in to see them and you will not be disappointed with their service.
Review №5
2022-06-25Great selection and prices for all of our renovation supplies. I was assisted by Jack with pricing out several types of windows. Jack was polite, friendly, knowledgeable and insured my order was correct and to my specifications which made the buying experience a breeze! Exceptional service!!
Review №6
2021-09-25They were very helpful with designing and ordering the correct material. I had very little left over and did not run out of any material while building the deck and railing system. It turned out great and I get compliments from people walking by.
Review №7
2021-10-04Bought supplies from Lenco for a new deck install. They were very helpful especially Nathaniel. The delivery system was efficient. This is a before and after photo.
Review №8
2022-05-14Great place! Nathaniel was extremely knowledgeable about the decking and supplies and helped me plan my installation. Absolutely recommend if your installing new decking. Him and Nick were very helpful.
Review №9
2022-06-11Nathaniel was great helping us, explaining and walking through the process. He is friendly and well informed of the process. Helping us with all our questions. Will be back to purchase many more items for our next project which will be the kitchen. Recommended highly!
Review №10
2022-07-27Nathaniel was extremely helpful with our decking order. Some items were special order and he informed us of the option to pickup from the distributor to save us time! Definitely will purchase here more