LensCrafters in Holbrook
Site: https://local.lenscrafters.com/n...
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–6PM
- Sunday:11AM–5PM
LensCrafters in other cities:
The Holbrook location is amazing! The staff made my eye appointment fun and easy. They helped me pick glasses without a hassle. Highly recommend!
Both my husband and I were very impressed with our Lens Crafter Associate Rhonda. She was extremely accurate and explained every step of the process. She educated us as to why a particular glass and lens were good for me. I highly recommend Lens Crafters!And Ms. Rhonda at Lens Crafters located at the Shoppes at Sun Lake, Holbrook,NY
Great experience! Rhonda Finder explained everything to a T. Very congenial. Been working with her at this store for over 5 years.
I had brand new Ferragamo Sunglasses that the lens were loose and fell. I took it to the Ferragamo store I bought it from and it came back I used it 1 day and the same thing happened.I then brought it to Lens crafters in Oakbrook, and they fixed it in 2 min at no cost. Highly recommend this company. There customer service is amazing
Rhonda was super helpful and polite to go out of her way to ensure I was taken care of. The rest of the team was spectacular too and polite.
Brought my mother in law in this afternoonRhonda was prompt in greeting us and helping my mother in law with issue with her glassesWent above expectations and we were both extremely pleasedSo nice when someone takes the time and extra care to make our seniors feel cared forThank youThe Brennans
It was a very smooth and friendly experience at Holbrook LensCrafters.Rhonda was very helpful and had great suggestions on frames for me.
They didn’t give options on what type of lenses you can get as the just recommended the most expensive ones. However, Dr Silverman was great as he was very detail of what he was doing.
Went into the store to get the bumpers on my glasses replaced and the lady had a very nasty attitude like if I was bothering her. Her name was Rhonda so stay away from her you might be a bother for her having to do her job..
I had a contact lens emergency and Rhonda quickly solved my problem. Great service. Very friendly too!
LensCrafters in the SunLake mall on the Sunrise Highway is fantastic for great eyecare and where to purchase eyewear. The have wonderful prices and deals on a tremendous variety of eyewear. They accept many insurance plans and are very helpful and knowledgeable about eyewear and fitting a patient for them. Rhonda Finder was wonderful, helpful and made the whole process fun! Both me and my husband always have an excellent experience at LensCrafters in Sun Lake mall.
Jenna was extremely helpful in repairing my sunglasses frames. Extremely happy they were able to help me out so quickly
Excellent Location!! Love Dr. Pacheco, she is the best. Robin was very personable and extremely helpful and even had another Associate come over to help with the choice of frames. My only issue is that I still don’t have my Contacts or Glasses and they were ordered on 12/30. I know the New Year’s Holiday made us miss a few days but I really hope they arrive soon.
My wife and I were long over due for glasses. It was smooth sailing from the second we walked in. From the eye exam to picking out glasses everything was a breeze. I highly recommend working with Rhonda. She provided great feedback and insight about the styles and fits of all the different glasses! We’ll be back whenever we need eyewear.
I went to this LensCrafters location for the first time. Dr Pacheco, Michael and Rhonda were extremely helpful from the second I walked in and throughout the entire appointment. I felt they were all very knowledgeable and helpful with choosing the glasses that best fit my needs. I would highly recommend them to anyone.
I Had a great experience with Rhonda. She was friendly and knowledgeable. The frames she guided me to look great and were reasonably priced. I highly recommend LensCrafters and especially Rhonda. I will return.
Excellent team. Dr. Dora Pacheco is the best. I followed her to this location when the Bayshore location closed. The team is very professional and really take care of their patients. Kay is very helpful in assisting you with any concerns or questions you may have. Kudos to all.
Usually a good place for glasses but I got replacement lenses for the same frame and my vision was off. The guy was very condescending and asked if I had high blood pressure. I said what did that have to do with anything if these lenses were the exact prescription and using the same frames. He said to try for a few more days. Still off so they put back my old lenses which are fine except have a scratch which was why I was swapping them out or new lenses. So a 20 minute drive each way 4 times. Never again.
Rhonda was extremely friendly and helpful right from the beginning! I was way over due with getting a new pair of glasses and she was so helpful with picking out my new pair. Thanks Rhonda!
Fantastic service, exceptional professionals.I went in to the holbrook lens craftersWith two damaged pairs of glasses,Glasses I did not even purchase at lens crafters,Hoping I might be able to have them repaired.The store manager Michael muroff,Was excellent, attentive and solved byProblems as if I was his best customer,thanks to Michael and his service, going forwardI will only buy my glasses at lens crafters.
Dr. Fred Silverman is the best optician Ive ever had, and Ive been wearing glasses for 40 years. He is very thorough, far more than others, and gave a very accurate prescription. He was also very patient and kind with my child, and after finding high pressure in their eyes, delivered the news in a way that didnt scare them. Thank you!!!!!
I went here last year and had a great experience. I knew that I had to come back and once again, my experience was great! I will be using this LensCrafters location as my go to eye place now! Definitely recommend!
We had the pleasure of visiting LensCrafters’ Holbrook location and dealing with optician Rhonda F. She was very helpful and professional in every way. She spent a long time helping my husband choose the perfect frames, carefully describing subtle differences between other frames and the options to choose after his selection was made. I also, had questions about my recent purchase from the same location, and she was very knowledgeable and helpful in her explanations. The eyeglasses were ready sooner than we expected, which was another added plus.The entire staff both back and front made our experience a good one. Dr Dora P. was fantastic and very thorough, always explaining as she went along. Needless to say we will not hesitate to have all our eye care needs taken care of in the future with Dr.Dora P. and Rhonda, both very valuable assets to LC Holbrook.
Everyone was super helpful and Rhonda and Dr. Pacheco were able to get me discounts that I wasn’t able to get by myself!
From the moment I walked into LensCrafters, I had a great experience. Dr. Dora Pacheco was very knowledgeable, friendly, and answered all of my questions without feeling rushed. After my eye exam was over, she helped me choose new colored contacts that went well with my complexion.Katherine was also very helpful in applying discounts through my insurance and thoroughly explained my options. I will definitely be returning to this location!!
Rhonda is knowledgeable and helpful picking out glasses with my daughter and husband. You never feel rushed and she takes the time to explain everything thoroughly.
Dr. Dora Pacheco and Optician Rhonda Finder were both an absolute joy and super friendly. Dr. Pacheco ensured that I had a most pleasant experience with my first eye exam. Rhonda helped me in the selection of a really stylish and economical pair of glasses while answering a trillion questions that I had :) will certainly recommend this store and Dora and Finder to anyone!
Rhonda and Dora was amazing. Highly recommend seeing those 2 ladies. Made my first time buying experience seamless
Omg I had this beautiful person her name is Rhonda she spent over 2 hours with me helping me gave me the best quality help ever I love her she is what we call love what you see and see what you love I Love you and thank you Rhonda I wished they had 10stars!! Her expectation was above and beyond!!
I was treated very well. I felt like I had a group of stylists on staff. Thank you Rhonda and Nilka the service was exceptional.
Excellent experience. The staff were friendly and professional, a real pleasure. I made the appointment online with no issues and once I arrived everything went well.
Edit: Although I had initially had some trouble getting my prescription, I appreciate that after I left a 1-star review they contacted me to mail the prescription to me. Google unfortunately does not give me the option to delete this review so I will just upgrade it to 3 stars.
Customer service was great Mike was very helpful and patient in helping me choose frames. I have a small face so it was kind of hard finding something I was happy with but we managed to choose two frames I really liked.And the eye doctor was very thorough and I was thinking about getting contacts as well and he helped me to analyze if I needed them now and reassured me that I can always get them at a later time. So they didn’t pressure me into buying their products I was also able to get a discount on top of their promotion.
I walked in with broken sunglasses and this super nice man fixed them for me at no charge. It made my day! I will definitely be going there for my eyeglasses in the future.
Dr Silverman and the team were awesome. I felt comfortable and came away satisfied with the eye exam.
Got helped out by Robin and had an awesome experience! She was very helpful and made the process extremely easy. She also bent over backwards to get the best price possible. Quick in and out.
I shop for my glasses exclusively at LensCrafters at the Holbrook location because of the wonderful service I get from Rhonda. She helps me pick out quality frames that I look good in and the glasses are always done correctly. I recommend LensCrafters and Rhonda to everyone.
I have been using this location for years and they are always so helpful here. Mike is fantastic. He goes above and beyond to help you. I was so upset when my frames were discontinued by the manufacturer and couldnt find anything that was similar. But Mike found a pair that was almost identical.
Love coming to this LensCrafters. Dr. Pacheco is simply fantastic! The sales staff, especially Robin, are always helpful, attentive and respectful.
Rhonda was great. Knew what types of frames I would like and was very friendly. We got the frames picked and all set and paid for quickly. Great experience!!!
I have been coming to Lens Crafters for over 5yrs! Rhonda F is the absolute best!!! I love coming here it’s like visiting my friend! This is my favorite place to get glasses!!!
Professional, accommodating and very friendly! Everyone made the experience of getting the exam done and ordering contacts quick and simple! Also offered options to best suit me and explained each option thoroughly. Will definitely be going back in the future!
The shop is located by the Sunrise Hwy (Rt 27) and is a 10-minute drive from the Ronkonkoma LIRR train station with easy directions. Theres plenty of parking with a minimal walk to the entrance in a row of like stores. The staff is both knowledgeable and friendly which takes away a lot of the stress from the decisions of what to choose - and there is a wide variety of frames, lenses, and coatings! Prices are competitive and the staff will work in any available discounts or perks. Highly recommended!
Great experience! Rhonda is so helpful. She’s professional, friendly and always makes sure I walk out happy. Goes above and beyond!
Everyone at this shop is wonderful! The quality of an eye exam is beyond what I’ve ever had in my life!The Doctor listened to my needs and was sincerely accommodating! Super polite and friendly staff!I highly recommend!!!!
I came in on Christmas Eve because after 3 years my frames finally broke (thank you first born lol)! I called up LensCrafters right away and Rhonda answered (she has helped me with my eyewear for years!) Miraculously they had my 3 year old frames in stock still! Rhonda provided exceptional service despite my finicky lenses being a real pain in the neck!! Thank you so much Rhonda!!
I love the LensCrafters in Holbrook. Everybody is knowledgeable and professional. The doctors are great; very smart, and caring. I always come out of there feeling good about the experience. Thanks everyone!
Rhonda Finder was absolutely a joy to work with, she took her time showing me how to use progression glasses. Refer to to anyone needing glasses. She’s super !!!’ Highly recommend.
This location was great, not to far from home.Clean….mask required by all….good thing Covid will be around for a long time to come.Every one in the store was pleasant to deal with and professional.Received my safety glasses and respirator lenses quickly.Will recommend to my coworkers.Great job ladies, thank you
They have a wide collection of styles of frames and they spend all the time I needed to help me make the right purchase. Yes, they are recommended and you will be very happy you visited them.
Love this office. The whole expiernce was thorough. From check-in to the selection of frames. Dr. Silverman and Rhonda were great to work with. They considered my requirements and limits and came up with solutions that worked for me. I appreciated that! 🙂
Dr Pacheco was great. Very comprehensive exam. Good choice of frames. Overall very happy.
As always, my experience at LensCrafters of Holbrook was a 5 star event. Great, professional, friendly service (thanks Rhonda!) and excellent value. Highly recommend!
I saw Dr.Pacheco, she was great! Friendly and professional.Then Rhonda helped me out with my glasses selection.She was a class act with patience of a saint.
Doctor Silverman was extremely customer-focused, professional and knowledgeable. Jeanna, was very patient and showed me the different types of frames after my eye examination. When I had some concerns Mike was very personable and immediately solved all issues in a timely manner.
I have been going to LensCrafters in Holbrook for over 25 years. They get the prescription right, have an awesome collection of frames to suit every need. Measurements are correct first time out. Georgette is my go-to person there and she is excellent! I am always pleased when I leave this store.
Great experience. Dr. Pacheco is always very nice and personable. The woman helping with frames was honest and sweet and didn’t push any additional products.
Overall great experience! All employees who assisted were helpful and kind, especially Rhonda. She was very knowledgeable. Would definitely recommend.
I have been going to this location for years and have been very happy with the experience each time. The whole staff is extremely patient and takes their time with each patient. Dr Pacheco is a great doctor that I would recommend to anyone.
Always a pleasure to get my glasses here. Dr. Pacheco is so sweet and knowledgeable, and working with Rhonda made it easy to pick out the perfect glasses for me with no pressure.
The staff at lenscrafters went above and beyond for me after Davis Vision destroyed my glasses two days before my trip. Lenscrafters tried their best to fix my broken glasses, and when that wasnt working out they replaced the lenses with a temporary set to get me through my vacation. They ordered the proper lens and offered me a new set of frames for free. I cannot say enough amazing things about the staff and manager at lenscrafters, they are lifesavers!
Make an investment in yourself and go to this site. Rhonda helped find us the best deal for our choices. Dr. Silverman took time to explain the results of the tests. Highly recommended.
Rhonda Finder was very nice fast and courteous she new what I wanted and took care of it. Yes I would recommend Rhonda and the lensCrafter staff Thank you again
Rhonda was great helping pick out 2 frames for my 88 year old mother . Made our experience so easy and stress free.
Great prices and Robin was especially helpful. The process was very smooth and quick. Im walking away very happy with my new glasses.
Everyone is very professional and caring there. Dr. Silverman was wonderful with my daughter took his time and made sure he gave her the right lenses for her. Definitely recommend this place.
All the workers and doctors were very helpful, especially Rhonda, and made sure I got the best discounts.
Tammy was a great help. She was so patient with me to find the best frames for me. She helped to get the best savings, so I bought 2 pairs and 1 year supply of contacts also. Everyone in the store was friendly and space was clean.
LensCrafters at Holbrook,NY is an excellent facility. The Doctors there give great detailed eye exams and the whole staff are friendly and professional when purchasing glasses or contacts. I highly recommend their services to everyone.
I am a long time contacts and glasses wearer and I have had many eye exams over the years. Dr. Pacheco and the staff were friendly and inviting. It was one of the most pleasant eye exam experience I have had in a long time. I felt comfortable with all COVID safety measures and have already recommended this location to my family. Thank you!
This place and the staff its amazing. Starting with Mrs. Georgette with a excellent customer service and ending with Dr.Pacheco visit. Overall recommended 100%.
Rhonda spent so much time with me and was so helpful.
Both Dr. Dora and Rhonda, who helped me choose my lenses were both incredibly knowledgeable, friendly, and helpful. I would definitely recommend them.
Dr. Silverman was AMAZING!! The staff were extremely helpful, professional and sweet!! Best experience Ive ever had!
Another great experience here, staff really is very patient and does a great job to work out all possibilities with insurance and/or store discounts to get you the best price. They were very friendly and super helpful.
My primary Dr recommended me to get an eye exam. I walked into LensCrafters and had an exceptionally professional experience. I highly recommend going to LensCrafters.
Excellent customer service. They went above and beyond to find a resolution to my problem. Friendly service which is almost impossible to find in this day and age. I highly recommend them for all of your eye care needs.
I purchased glasses and the TIFFANY frames are already chipping. When I called To ask if they can help me I was told the Tiffany frames do tend to chip you should have purchases a warranty. Not the response I expected since I spent approximately $1,500.00. Why sell frames you know tend to chip. I’ll never go back.
I had a great experience at Lens Crafters, store was very clean, staff very friendly and accommodating. I personally dealt with Mike Muroff who helped me find the right glasses that were a good fit for me.
Michael Muroff the Store Market Manager at the Holbrook Lens Crafters went above and beyond in helping me pick out glasses at a more then reasonable price. I couldn’t have asked for a better experience.
Its about time that I finally write a well-deserved glowing review for this Lenscrafter branch store, in Holbrook, New York. My husband had been going here for 35 years and I have been going here for 30 years now. The staff here is wonderful, especially Jasmine, my favorite salesperson here. They do a great job in helping with selections, and there are almost always juicy 40% discounts on lenses, maybe even always, every time we have gone there anyway. There is a very large selection. The quality of the workmanship is terrific, too. The prices are good, even though they went up, everything during the Covid pandemic has gone up. I love my new prescription Versace eyeglasses. Anyway, check them out soon; you will not be disappointed. A great store and the one I went to in Massachusetts several ago was wonderful, too.
My experience in the Holbrook locations was absolutely fantastic. Staff was friendly and very helpful. Large selection and reasonably priced. Family and friends will be referred for sure. .
Dr. Silverman was the kindest and most intelligent optometrist I’ve ever been to. He didn’t rush me out or pressure me to buy anything until I was comfortable with my prescription. I felt like I could actually ask questions. Katherine at the front desk was amazing as well. She made the whole process flow with ease.
Everyone was great from Dr. Silverman to Mike the store manager. Everyone is always nice and helpful. I got there a little earlier for my appointment with my two daughters and they took me right in.Always a good experience there.
I love this place! I purchased two pairs of reading glasses and needed different distances for my monitor at work. I picked them up yesterday and they are both just perfect. Ive never had anyone offer to adjust for my monitor which is further than most and higher due to neck issues. Thanks ladies you are the best!!
Rhonda helped me pick out the perfect frame to purchase with my flex spending account. Can’t wait for them to arrive!
Rhonda was absolutely amazing! She spent 2 hours with my mom and I. Wonderful personality, knowledgeable, funny, professional and so helpfulThank you Rhonda!!
Great experience, start to finish. The doctor explained everything that he was doing, everyone that I worked with was so friendly. I will definitely be referring family and friends to the Holbrook location.
Brought my granddaughter to get glasses , I thought they could have a better selection for children , but the ladies working there we very nice, wanted to make the customer happy . It was a good experience and they helped her find glasses she liked .
I was helped by Rhonda at the Holbrook, NY location.Great experience (and patience) in frame selection.
Rhonda (the Optometrist in Lenscrafters, Shoppes @ Sun Lakes, Holbrook, NY) was extremely helpful and diligent to make sure I got the best value for my needs. She was thorough and patient in explaining all of my options and very pleasant in doing so. Rhonda get my highest marks for her customer service.
Great Place And Great Staff Rhonda And The Manager Where Very Knowledgeable And Professional .And Helpful When I Had To Replace My Glasses.Would Highly Recommend The Lens Crafters In Holbrook.
Always a pleasure to deal with the staff and doctor at this location.
Rhonda was absolutely amazing and made this an excellent experience for me!
I cannot recommend this lens crafters enough. The Dr, staff, and lens crafter women are so beyond kind and helpful. I have been a frequent flyer for years now and I literally travel home to where my parents live just to be giving my business to this location, thats how amazing they are. I cant thank them enough for how well theyve treated me each time I go, i leave with a smile and know there are still great people working great jobs in this world. thank you for being one of them.
Cannot say enough about the excellent service we received. After my sons glasses were broke in an auto accident, they were able to get my son into a new pair of glasses within a half hour on Christmas Eve at a reasonable price. Brendan and staff were a great help and a huge relief. We will definitely be back.
Went to get glasses as I already had a prescription. Very unresponsive and understaffed. Waste of time.
Amazing woman Rhonda super helpful and always pointing me in the right direction. She is really an amazing asset to the business !
Rhonda was very helpful to what I wanted .
Wonderful experience, all of the staff was extremely nice and helpful, especially Rhonda, who helped me find the perfect frames!
Very friendly staff , the store is neat and clean and fast service I would definitely recommend you to come to this this LensCrafters store in Holbrook NY. Thank you again for the wonderful customer service!!!
Extremely flexible and friendly staff. I had an issue with my lenses and despite being outside of the grace period, they worked with me to ensure I got the lenses that I need.
Came in to get new lenses and was greeted by friendly people. Everyone was attentive and eager to help. Would definitely recommend going here.
Everyone was very pleasant and helpful- from receptionist, eye exam, and selecting glasses. Thank you Dr Silverman, Kat and Georgette.
Mike went above and beyond to help me out after I accidentally left my contact lenses and eyeglasses behind while traveling. A huge thank you to Mike and Lenscrafters for taking care of me!
Everything was smooth Dr. Silverman was awesome and ALAURA was awesome as well. Don’t ever miss pronounce her name lol… I found my new place!!!
Best eye exam Ive ever received. Very friendly staff.
The staff is always helpful. We are always comfortable there, they work with you, so you get the best results.
Agent Rhonda was courteous and very helpful
Great staff and excellent people skills friendly and Rhonda was a great help in picking out my frames.
The most pleasant experience you could ever have at a eye care center. Great workers, great drs and great people.
The whole staff was very friendly and helpful.
Robin is awesome! Very kind and friendly. The whole staff is amazing. Thank you.
Fantastic service and great pricing!
If I could give no stars I would. The doctor was great but the sales team was horrible. Jeana d’arce needs to be retrained in product knowledge and overall customer service. I have never been treated so badly and refused service before when trying to make a purchase. I have a small bridge to my nose and find alternative fit frame fit better. I went to this location because according to the lens crafters web site they sell women’s alternative fit glass for people with a smaller bridge to their nose. When I asked jeana to try alternative fit glasses she had no clue what they were. I had to show her on my phone that lens crafters even carries them and that they are a thing. At this point she became extremely rude and made it very clear that I was unwelcome to shop there. She then told me that the only pair of alternative fit glass were a pair of Oakley. When I asked to see them she then said they were only in men’s. When I inquired about ordering online and then having them fitted there and was told that they will not help me. According to the web sites find in store feature on my iPad all 16 pairs for women are carried by this store. I asked for my prescription so I may purchase glasses else where and was not given it and told that I must have a follow up visit at that location to get the contact prescription after paying the $40 co pay. If I would like to use a different location I must repay.
Excellent customer service. Everyone was very helpful and Dr. Dora was great in her recommendations (new bifocal contact lenses by B&L)Work great!
Great service, fantastic associates, Dr Pacheco was wonderful. Michael Muroff was so helpful & accomodating. Will return to this location & will be speaking to family & friends about them!
Everyone at the store is so warm and friendly. I dont mind coming in getting my eyes checked. I have told many friends about coming to lenscrafters due to the fact of the staff. I dont mind coming in getting my eyes checked. I have told many friends about coming to lenscrafters due to the fact of the staff.
The service at this place was amazing 🤩 everyone was super friendly and the lady who helped me helped me pick out these really amazing and cool glasses ♥️ I truly had the most amazing experience at this place I definitely recommend ☺️
The store Manager ...Micheal was very knowledgeable and took the time to explain the different options available and pricing associated the lenses I was interested in. Great experience, highly recommended this store and personnel.
I went here to get lenses replaced and adjustments made to my frames to fit my face better. The technician ended up breaking the earpiece off my frames. They offered me any other pair in the store to replace it - but that was the point - I didnt want new glasses. Had to track down the old (and by then discontinued) frames from another location so they could replace the earpiece. Had to wear loaner glasses for a week. The whole experience was ridiculous.
Treated wonderfully from the second walked in. I was so surprised at the selection of frames and actually found ones I wanted. They worked out a price that was agreeable. I look forward to returning.
Everyone on staff was great and provided excellent customer service.
Dr Pacheco, professional and delightful . Sales staff not only horriffic, with sales techniques of a used car sales lot , but the suggestion that I should stand next to another customer and try on glasses that someone else - not gloved with no mask ! was disgusting ...
Always a pleasure. Excellent customer service, competitive prices, fast turn around time on glasses.
I picked up glasses last night and my son broke then an hour after getting then I went in and within ten minutes they replaced then at no charge and were so nice definitely going back every year.
Excellent customer service,especially Rhonda who spent a lot of time working with me to make sure I had an amazing experience,
This place is terrible, I would give them no stars if I could. Ronda sized my glasses then ruined the lense when she heated them, then disappears off the floor as if she knew what had happened. Make sure you check your glasses before you leave! They will give you an attitude once you show them the error. This has happened to me TWICE with her now (once last year, thought it was just a mistake.. this only has happened when she sized them) where I need to wait for new lenses to come, thank god they did not charge me for her problem she caused. You have been warned!!!!!!
I use to go to Bay Shore mall for lens crafters unfortunately they closed and location moved further but it is always a pleasure to see Dr. Pacheco for my eye exam.
Dr. Silverman was thorough with his exam. I felt he answered all my questions. He took his time, I didn’t feel rushed at all. He knew exactly what I needed and didn’t push me on making purchases that I did not need.
Dr Fred Silverman was very helpful to my needs. And had done a great job at informing me of my condition. highly recommend.
Everyone was great and speedy service!
Poor selection. Stuck with frames I dont like.
Very pleasant and professional atmosphere here.The staff are all friendly and helpful. I will definitely recommend using LensCrafters.
Excellent eye exam and very helpful staff. Great selection of frames and lens options.
Best of the best, truly care about you!
Appreciated that I wasnt pressured into buying glasses in the store, as I just needed a new prescription. Everyone in store was taking COVID-19 precautions seriously and I didnt feel worried.
Courteous and polite, very helpful.
I loved the Dr. I worked with. He was very friendly and took his time to explain everything to me and answered the questions I had in a respectful and cordial manner.
Great people & great service, I highly recommend this store for your eyewear needs
I had a great experience from beginning to end. Everyone was friendly and knowledgeable.
Yes the woman Rhonda was very helpful glad you have a working with you along with everyone else on your staff
Always a great experience. Friendly knowledgeable staff!
Kat and Robin were amazingly helpful! Great experience!
I had a wonderful experience with every staff member I met! Thank you Dr Pacheco, Kat and Tammy! Very informative and fun!
First eye exam in a long time. Low cost exam and good glasses got a good a good price. Highly recommend
Dr. Silverman was very professional, thorough and took time to explain everything. Also the clean protocol was superb.
Rhonda Finder is the best!
Great customer service, very professional happy with my frame and prescription. I been coming for years and more to come 👌🏼
Always very helpful and competent. Ive been coming here for years and have yet to have had a bad experience.
MIKE IS THE BEST! VERY KNOWLEDGEABLE! WILL.NOT GO ANY OTHER PLACE...
Michael, the store manager, is very intuitive, helpful and extremely awesome!! You should hire more of him :)
Very friendly staff and Dr. Silverman was great he explained everything and answered all my questions
Rhonda was great!
Rhonda is the best!
Everything was great! Fast and efficient! Thank you so much!
Great service all staff so nice and helpful
Amazing service!!!!!! Great experience!
More social distancing and closer mirrors since my eyesight is bad and I cant see the mirrors on the walls above/next to the display glasses
Dr. FRED SILVERMAN WAS GREAT WENT OUT OF HIS WAY TO HELP AND INFORM ME OF MY CONDITIION
Very Happy!
Great service! Staffs are nice and helpful! Will come again for sure!
Rhonda at the Holbrook store was great!
Nice and helpful people!
Positive experience!
Excellent
Great staff and good selection
Great service all around!
Very helpful and friendly
Very nice place
Love this place, staff is great!
Worst customer service ever.
Excellent customer service. Pleasant experience overall
Excellent attention.
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Total reviews rating 4.8
185 Reviews for LensCrafters 2023:
Review №1
2022-02-23Dr Dora was extremely helpful with my examination. She truly cared about my well-being and worked to help me get the best results for my lenses. Alaura the sales lady is the best of the best. Super helpful, she was extremely patient with my questioning and testing frames. Shes Extremely knowledgeable and down to earth. She truly cared about, not just my well-being but also the aesthetics of how the frame looks on me. She should get a raise because wow she was great 👍 20 out of 10
Review №2
2022-07-29Fantastic experience, got an appointment for an eye exam as well as new frames. Dr Silverman was informative throughout the exam and Rhonda was helpful from beginning to end!
Review №3
2022-02-25Staff was great ! Professional and friendly. The exam was thorough and fast keeping to my appointment time. They helped me find a stylish pair of glasses as well as contacts. Everyone engaged in pleasant conversation. 10/10
Review №4
2022-08-12This location was recommended to me by a coworker and now I know why. What a great experience I had tonight! Everyone at this location has been very kind, informative and professional. They answered my questions without making me feel rushed and they explained things thoroughly. Very clean. Staff gave honest feedback about which frames looked best as well. Highly recommend!
Review №5
2022-07-25I responded yesterday about how much I liked Dr Pacheco who has been my Eye Dr for several years. I am very confident in her recommendations for my eye care needsYou also have a real gem working as a licensed optometrist. I have purchased several pairs of glasses from her over the yearsShe is so knowledgeable in every facet of the entire experience that she always leaves me feeling like I made exactly the right choice.Her extensive experience in the eye care industry and exceptional customer service skills makes it a pleasure to shop in this Lens Crafters locationYou are very fortunate to have herRBarba
Review №6
2022-03-31This was my second time at this location. Can’t stress how incredible the customer service is here! I was helped by Rhonda Finder, who was an absolute doll!From start to finish she explained everything clearly to me. From the payment, insurance, what my plan coverages, and what works best for me…Highly recommend this location!!!
Review №7
2022-03-21Always excellent and quick customer service! Everyone is always very kind here. Rhonda was especially helpful and had all my stuff ready before I even arrived! I was in and out very quickly and will always return to this lens crafters!
Review №8
2022-07-30I Went to Lens crafter’s in Holbrook today. I dealt with Rhonda again. She’s still the best!! She picked out my glasses for me! She really has a good “eye” for knowing what looks and fits best! I even bought two pairs!Rhonda, thank you for being so patient with me and helping me look my best!Karen Behr
Review №9
2022-07-28My experience here at Lens Crafters was amazing from Mike the manager, Rhonda the eye glass specialist/ optician. They were very professional and very knowledgeable about there frames and exams.
Review №10
2022-08-01Literally the best experience Ive ever had in over 20 years of wearing glasses. Friendly atmosphere, friendly informative staff. Rhonda in particular was very friendly and helpful!!!