Leos Pizzeria in East Aurora
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East Aurora, Erie County, New York, US
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Site: http://www.leospizzeriaonline.com/
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:11AM–11PM
- Sunday:11AM–10PM
Leos Pizzeria in other cities:
TERRIBLE!!!!!! If you love bad attitudes, horrible service and food that tastes like the fryer grease hasnt been changed in weeks then come here!!! My boyfriend and I ate here yesterday. We had the worst experience with the bartender/server that is also the manager. I asked her if the kitchen could make me a spicy garlic parmesan without all the butter in the sauce. LITERALLY HOT SAUCE, GARLC AND PARMESAN! She just said no that it was a premixed sauce they couldnt do that. No asking the kitchen just in case to see if they could do it or not she just completely shuts down the request. When we got our food 2 orders of chicken fingers, she comes out with 1 order of wings and 1 order of fingers. I told her I ordered chicken fingers and she just exhales and storms off. Doesnt apologize for the mixup or anything. So do you think a server like that deserves a tip? I think not! So came next morning my boyfriend checks his bank statement and she gave herself a tip. We called and complained and she answered the phone, she asked for the card info and told us to call back tommorow and never said sorry or anything. Just horrible!
Leos in EA does pizza pie right! Their Monday night special of a small (13 inch!) cheese and one item pie is super righteous and even more delicious when you add on your favorite extra toppings (mine are sausage and spinach!) and they have a full bar at EA. Recommended, 5 cup and char pepperonis out of 5! 😋🍕🍗
Ever since Leos came to East Aurora, I found everything I have tried on Leos menu very good but Leos has not stopped at good. Thats what makes Leos great to me, to me they have not stopped at just very good food but I have noticed little changes that makes Leos food great food for a nice meal! Also, I can not forget to mention my big thing, customer service! Leos has great customer service that will make your meal taste that much better and thats because of Leos fast and very friendly service! Thanks Leos for making East Aurora your home! Oh and sorry for all the exclamation points lol enjoy!
Mine and my family’s favorite of all the Leo’s locations. For whatever reason, the crust on their pizza is much more fluffy and sweeter than that of any other location. We love it! Although we primarily order and pickup when we eat from this location, we occasionally eat-in, usually on Saturday evenings. It seems whenever we go at this time, there is one female server (I don’t know her name, nor would I ever want to call her out personally), who is nice enough, but refuses to write down our order. She can never seem to get it right, and we’ve overheard her messing up orders from other tables as well. Granted, she only messes up small things, like forgetting to leave off the onions on the sub, or brining the wrong drink to the table, it just is slightly frustrating. And considering that this has happened two consecutive times, it just annoys me and my family a little bit. However, this should not detract from the business as a whole, considering their pizza, wings, and subs are the best around, and pickup service service is always fast and reliable. That’s why it is, and always shall remain, a 5 star business in my opinion.
I am very picky when it comes to pizza since I grew up in Buffalo, NY. I dont come across quality, good tasting pizza normally so I am scared to get takeout pizza after paying way too much money and having it taste mediocre. This has got to be the best pizza Ive had for many years! Worth every penny. When you say double cheese you get it. Sweet sauce but not too sweet. Crust isnt limp and soaked with sauce, its firm and holds the ingredients. I now know E. Aurora has the best pizza at Leos. Thank you! Sincerely DJ (aka Grizzly Bear)
Go to a gas station or Chuck E. Cheese for better pizza and better customer service. On 2 occasions, I have recieved pizza that looks and tastes terrible from Leos in East Aurora. On the 2nd occasion, the large cheese and pepperoni pizza was an embarrassment for what we have available in Buffalo. There were slices on the pizza that had 1-2 slices of pepperoni on it. When I called the shift manager to voice my displeasure with the quality of the product and ask for a refund, they offered to refund me 25 cents. Their rationale for this was that was the proportion of the topping cost for the 2 slices that were not made properly. You read that right, they offered me a refund of 25 cents for a terribly made pizza that was over $20. When I explained to them that the entire pizza was terrible, from the skimpy pepperoni, cheese and sauce to the undercooked dough, she explained to me that all the ingredients are pre-measured so there was no way the pizza was made poorly. She did state that it was a new employee that applied the pepperoni but not the other ingredients(??) and he may have not done it properly, but again, her solution was a refund of 25 cents. After I explained this was not an appropriate customer service solution in any venue, she told me I could drive back and they would remake the pizza. This would be a 40 minute drive round trip for me, and not at all a satisfactory solution just to receive another pre-portioned pizza which would now likely be made by an angry employee. When I requested a phone call from a store manager, she stated that she would have a manager call me in a couple days. Well, that was 2 months ago and still no phone call. Honestly, Ive had better pizzas in Egypt and Asia. How is that possible when we have so many amazing locally owned pizzerias with quality pizza? Their product and customer service is terrible and unacceptable. Strongly reconsider if you are planning to order from this business. There are much better options like picassos, mia mangias, buffalos best, Pasquale, or pizza del aureo. You could even go to 7-Eleven for pizza that is better.
Pizza and wings. Waitress not tentive at all had to ask for refills on drinks even when she brought food and glasses were empty had to ask for refills. Then she went to the bar and served two customers another beer that they ordered after we asked for refills, then stood and talked to them for awhile before bringing refills. Those were the only other costmers. Never came back to ask if food was ok. Pepsi was flat asked for a replacement of a different pop again had to wait while waitress talked with customers at the bar before she brought replacement drink. Food was good except we ordered grilled wings appeared like they put them on the grill for only a minute or two not very charcoaled was cooked in fryer the rest of the way. Not happy with service to say the least
The pizza is really good. Good atmosphere as well. Normally the staff is outstanding but tonight your bartender dropped the ball. He seemed more interested in talking to other employees then attending to costumers. Bar is basically empty, Sat at bar for good five minutes without him acknowledging once if I needed anything. Which led to me leaving... Rest of your bartender are awesome tho
Friendly staff, but waited over 60 minutes to get 2 slices of pizza at lunch, and it never came. Not the first time that its taken well over an hour for lunch. Dont bother.UPDATE: After speaking with the manager, we gave Leos another lunchtime try. Better experience this time. The food and staff are always good, but time will tell about lunchtime speed.
Just my opinion, but the pepperoni has an unusual, sausag-y flavor, and the sauce is too sweet. But they do have pizza by the slice at lunchtime. Im not sure about dinner time. Theres a dining room with a bar and a separate door to pick up to go orders. Pretty nice staff.
My large pizza that I ordered was a small and they wouldn’t give me a refund. I ordered mild chicken finger salad and it was very spicy. My steak sub was cold and the customer service on the phone was very bad. I was being rushed off the phone and I didn’t feel respected.
This was my first time eating here.. Well I do have to say the service was good and the food was even better ... I ordered a large cheese and pepperoni pizza plus 20 wings. Start with the pizza ; one of the best doughs I have had in a very long time cooked to perfection the cheese they use also very good and just the right amount , the pepperoni this place uses makes the whole thing work aka little cup pepperoni with theyre greasy goodness the sauce was fine could use a little bit more salt and sugar. All around GREAT PIZZA .. Now the wings ... The size of the wings are definitely large to jumbo which they should be great job there I tried 2 sauces honey bbq they were very good but came out on the cooler side and then I had the Cajun dry rub these came out hot perfect not spicy hot not a big fan of pit style but they were great wings. I also do want to add this in ,next time please make sure all the food comes out at the same time its a little frustrating when your friends are half way done and your still waiting this is why I gave 4 stars and not 5 stars . Just some advice to give but to all restaurants we live in the buffalo area PLEASE FOR GODS SAKES MAKE BUFFALO SAUCE AN OPTION FOR WINGS NOT HOT SAUCE HOT MED MILD THATS NOT BUFFALO SAUCE FRANKS BUFFALO SAUCE THATS THE TICKET. All in all if you want great food at good cost if you skip this place you will regret it. KEEP UP THE GREAT WORK. If you like this post please like it...
*Update 2 years later* (Original review was 5 stars and is below) COVID has hit everything without a doubt and I feel bad for business owners. Unfortunately I absolutely cannot spend $90 on 2 pizzas and 20 wings. Its nice they give a 10% discount to veterans and it saved $8 (the $3 mgr discount on the receipt was an adjustment because I had to point out they overcharged me for their December pizza special). However without that discount were talking $90 for a couple pizzas and wings. The pepperoni pizza and 20 wings combo is $48 alone! The second photo attached to my review is for my family of 4 eating out at Texas Roadhouse a few days ago. There, two of us got steak with sides, one person got a pulled pork sandwich with fries, and a younger child got mini cheeseburgers with a milk. We had a cactus blossom, and I had a giant beer, two side salads were ordered as well and unlimited sweet rolls with cinnamon honey butter. We sat in the restaurant and relaxed. After giving a $13 tip we still spent less after all that than the two pizzas and 20 wings cost at Leos. When we make pizza dough at home it costs us less than $2.00 in flour, yeast, olive oil, and salt. Toss on some sauce and toppings of choice and were likely at $4-6. Unfortunately Leos is off our list. Bobs Deli at 1045 Davis rd. in West Falls is right around the corner and they manage a pizza with unlimited toppings at just $12. I know Leos likely has had COVID troubles like other businesses, but $90 for 2 pizzas and 20 wings is ludicrous. At those prices I just cant see them lasting too long... unless they make it up in alcohol sales.___________________________________________Great place. Love the pizza, love the wings.Have to edit my previous review because I returned this time with my family on 1/6/19 and everything was perfect! Tyler was really helpful and checked in just right to make sure we were set. Game audio for wild card football was on and really felt welcome here. If the kids didnt have a bedtime we would have stayed longer and had a few more beers.Will be back - regularly!
Went after a dance recital, they werent expecting to have a bunch of groups walk in at once. One server, but she did a great job handling all the parties that walked in. I had the Honey Bee sandwich. The fingers were on the dry side but the flavor was good. Good beers on tap. Id be back if I was in the area.
Cheap products Never had a good experience gave them many opportunitiesIve tryed alot of different stuff.. i have tried wings pizza and your subs all were not good. Do you want me to tell a different story. Atleast 10 times in the last couple years both locations. Very disappointed. Enough said
My husband and I went for dinner. We ordered a large pizza and double chicken wings. The pizza came out 20 mins before the wings. The pizza was not how we ordered it. The sauce had no taste. The waitress was no where to be found. There was two waitresss working and only three tables in the place. When we finally got our bill it was 52.41 for a large pizza, double wings and theee bottles of bud light. Thats crazy.
I called for delivery and they could not Becouse they were backed up. This is not the first time this has happened. I order from there daily and I spend alot of money there. If you want to make money then you need The staff to support the orders and to get them correct. The last time I ordered from there the food was late and I had asked for a toasted bun but it was not. I had also asked for extra cheese but nope. I try and stay with leos but the service and food is going down hill.I will not be ordering from leos anymore. I have no intention on changing rating.
I ordered a calzone and fries for takeout from here. The price isn’t totally unreasonable, but it is definitely pretty high (mine was nearly $20 for these two items). The calzone was mediocre at best, but what really sealed the deal was the fries. They were supposed to be garlic parmesan, but instead were just a soggy mess. They maybe sat for 3 minutes total from the time of the time when the order was ready to when I started eating. Incredibly soggy and have a terrible taste to go along with them (I dont even know if it is garlic parmesan). This is my second time here, and I won’t be back.
Just not a good experience. Wanted to have some drinks with some friends and what I walked into was a bunch of underage drunkiness. Kids were clearly in high school and when I went into the bathroom, there was a guy AND a girl in there...most likely doing something illegal. Just a poorly run place. They have other locations which are ran MUCH better. Management definitely needs to take a look in the mirror and read a book on how to run a proper establishment. Wont be returning.
My husband and I stopped here for the first time for a Stinger sub. We were told it would take 10 minutes it room double that. The steak was dry and the buffalo fingers were waaay too overlooked and dry as well. To top it off there was barely any sauce on it. We wont be back.
Personally would rate 0/5 stars, highly unorganized, unhygenic, order was “messed up” by employees, their words not mine. I was told they could make everything and deliver it within the hour, after waiting 15 minutes in line. Couple before me waited 30 minutes in the pickup area only to have had their sub order “messed up” several times, as well as losing their ticket several times. 0/5 would never reccomend takeout.
Ordered a 23 dollar chicken finger pizza and then had to pay an extra two dollars for two tiny things of blue cheese. This place has turned into a total rip. WiFi doesnt work. Probably have to pay to use it. Im afraid to ask for napkins. Because they will probably make me pay for those as well.
I have always had great fooday everytime Ive been there, there baked subs are amazing, and you gotta try the honey bee fries, Id give 5 stars but they always up charge me a $1.00 when I get bbq sauce instead of hot, med, or mild, doesnt keep me from coming back though good service as well nice patio in the summer.
East Aurora really needs more pizza competition. Leos is the better of the pie shops in East Aurora and that isnt saying much. My orders get screwed up more often than they get it correct. Bella pizza or Blasdell pizza please come and end our East Aurora pizza nightmare.
Absolutely T E R R I B L E service!!!!!!!! They made my subs wrong not once not twice but THREE TIMES IN A ROW!!!!! ON TOP OF PUTTING RAW PRODUCT ON ONE OF THE SUBS! GAVE US FREE CREDIT FOR NEW SUBS AND MESSED THEM UP AGAIN AFTER CONFIRMING THE ORDER WITH US. RIDICULOUS. DO NOT RECCOMEND!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have worked at many pizza places and a bar there is no reason for a pizza to take 45 minutes when the place is dead the service was not just slow but the waitress was obviously just over the day and it had just begun the food was decent at best and the coffee was terrible
Total reviews rating 4
199 Reviews for Leos Pizzeria 2023:
Review №1
2022-04-27Our service was very good , howeverThe food Did not meet my expectations. We got the stinger pizza . I think on the menu it might be the four cheese chicken finger and steak Pizza. Although It had plenty of toppings the crust was hard as a rock pretty much what you get out of a tombstone or Tonys Pizza. The chicken fingers on top were perfect but you couldnt even taste the steak. For the cost of dinner i was not impressed. My wifes moscow mule tasted like a fresh document from a copier . No disrespect but I would definitely say its below average for the area . Bottom line I would not recommend based off of my experience.
Review №2
2022-01-07The waitress was great, super nice and we tipped her well. But…we had ordered the fish fry and it was very “fishy” to the point it was uneatable. We returned it and asked for it to be taken off our bill. The very nice waitress talked to the owner and he took $2.00 off our bill. For that reason only, we will not be returning.
Review №3
2022-06-18Honestly the worst pizza place in east aurora and Elma area, pizza is gas station quality. I can honestly say I’d rather have little Caesar’s pizza considering the price for what you get, it’s that bad! Even the subs are bad, they use a very low quality meat, you can tell by the taste. Far better off going to Pasquale’s or del aureos …
Review №4
2022-03-04Stopped at EA location last Sunday for quick dinner. Everything was delicious and service at the bar was outstanding. Very personable and professional bartender, Tim, was outstanding also!
Review №5
2021-10-24My boyfriend and I were out in East Aurora today and stopped for lunch at Leo’s..first of all my boyfriend was happy about all the TVs so he could watch football..the bartender waited on us and he was really hustling taking care of the bar and the tables..he was also very nice..our food was really good..I got a calzone with sweet peppers and onions which was amazing..it was huge and it was super good quality food! The sauce is my favorite! My boyfriend got pizza and he loved it!..We will be back!!
Review №6
2021-12-23Amanda is a wonderful lady. very friendly n courteous server. meat lovers pizza is tha bomb. will definitely order from leos again.
Review №7
2022-01-31Amazing garlic parm wings, and their pizza is the best Ive ever had! Great place, although I can be expensive
Review №8
2021-08-29No wait for table. Waitress came to take drink order & then came back few minutes later saying needed to change the Pepsi. Not a problem but then took forever to get those Pepsi once it was changed. Food was pretty good. Had the Honey Bee Melt that was supposed to be Honey BBQ chicken fingers but just know that their Honey BBQ has a spicy kick to it. Would not probably order that again just because of that. Waitress service was a little lacking so would only go there again if that was last resort.
Review №9
2021-08-06I drive 23 hours and 12 minutes for a pie from Leo’s. Called 50 minutes before closed the ice queen that answered said “we’re not making pizzas”. What’s the point of being open? Mr.Leo, you need more people who want to share the beautiful concoction that is Buffalo pizza. Not only was she rude, but she offers me a cold sub…. I could make a turkey sandwich in Florida. Thank you for ruining my life.
Review №10
2021-05-25We love Leos but I was extremely disappointed when my bill for a sheet pizza and 50 wings came to over $90.00!! No one told us that they werent offering the party pack and no one told us that we would be charged extra due to the wing shortage. Theyre lucky I wasnt the one picking up the order because I wouldnt have paid that much $. They dont advertise their new wing prices on their online menu either. Funny how some pizzerias are charging more for wings while others are still charging what they always have. Do better, Leos. We didnt place an online order. Your staff should have mentioned it when we called to place the order. I will not be back.