Kerbside pickup
Yes
Leslies in Latham
Categories
Location on the map
Latham, Albany County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 518-786-0897
Site: https://lesliespool.com/location...
Site: https://lesliespool.com/location...
Opening hours
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–7PM
- Sunday:9AM–6PM
Leslies in other cities:
Comments (25)
Fantastic service from Evan and his colleague.Made it so easy to get water tested and then purchase required chemicals.
This store always has what I am look for to keep my pool clean and sanity. When I got ready to close it for winter season, they had the chemicals I need.
The new.management (Dayna) is very knowledgeable and professional. We are new pool owners she explained everything we needed with to open the pool season with ease
Knowledgeable staff and tons of supplies. Not the cheapest, or most expensive though. All round good place for pool and spa supplies.
Bring your water for a free test and let Dayna set you straight and honest.
Manager is great, very helpful Everytime I have a crazy question.
Very helpful staff, excellent customer service with virtually everything you need.
Young man friendly and informative, very hard working!
Young man behind the desk was rude.
5 gal of chlorine $7.00 more than Alpin Haus
Very knowledgeable, fair pricing,
Very friendly and knowledgeable staff!
Got pretty much everything for pools
Poor customer service.
Expensive
Total reviews rating 3.5
25 Reviews for Leslies 2023:
Review №1
2022-01-30Horrible experience in this Leslie’s pool store. The manager was extremely rude and disrespectful to me. I wanted to look at some things for my hot tub and was in the store for about 30 minutes before I was greeted and helped by anyone. When I asked about a new filter for my tub the manager seriously rolled his eyes at me for not knowing exactly what I needed. Doesn’t seem like he even likes his job here. This place sucks, glad I didn’t give my business to them. Going to try over at Concord pool supplies soon. Wish I didn’t have to give any stars
Review №2
2022-06-07Free water tests with detailed reports of what the pool or spa needs to be balanced. Only carries Leslies products which work well but can be on the expensive side. Recommended for New and novice pool owners.
Review №3
2021-06-02Leslies Pool Supplies in Latham has a large selection of products for many different brands. The prices of their products are fair and typically beat competitor prices while their customer service goes above and beyond what I expect from a retail store. I cannot possibly say enough about their customer service especially Evan. He, as well as the other employees, always manage to give the customer exactly what they are looking for. They meet and exceed expectations.
Review №4
2022-01-23During my visit I could not find an employee for help with any questions, and after one hour an employee emerged from the bathroom!
Review №5
2020-05-25If I could rate this place 0 I would. The worst place to deal with..the manager is rude and shouldnt be in that position. I bought a solor cover paid $179. Cash they knew it had holes in it and didnt tell me and when I brought it back..the next day.. they would not give me my money back. I have to wait for a check from their corporate office. I paid by cash but couldnt get my money back by cash. FYI Concord pools is just around the corner and they are great to work with!
Review №6
2015-07-27If there was less than one star I would give it. The staff treats customers like garbage. Last time I was there, and the last time I will ever go there the staff was so rude I walked out. The employee never was polite or even decent from the moment I walked in. My pool water was 3 hours old, so he refused to test it. I told him I respected his integrity and to please test my water. While I was shopping for other things he and the other employee talked loudly and rudely about how people dont understand. When the test was done he threw his arms up and said, well its swimable...as if I was swimming in a swamp and said he refused to recommend anything to me. I again said, please, as I just wanted some chemicals. He was so rude when grabbing the chemicals off the shelf I had a had it. I walked out. This is not the first experience I have had there like that. I would never go there again, and I would not recommend them to anyone.
Review №7
2019-11-21Walking into this store was like shopping for a car! I asked a question about a product and it turned into a high pressure sales pitch about over $100 in product I would need to clear the water in my pool! Not to mention all the merchandise is marked up $5-$10 more than other retailers. I felt bad for the woman working there.....
Review №8
2020-05-22Great job guys! Its a high pressure time for them right now any way but add the stupid virus and the line goes around the block all day every day. I Luv my Spa and this too shall pass hopefully, be safe pool friends
Review №9
2020-05-24These guys are doing it right! Great curbside service! Quick and efficient! It almost seamed better than in store service. Thank you guys, who were running in and out, great hard work.
Review №10
2021-05-24Ordered Pool Salt for same day pick up. My card was charged and I received a receipt for my order through email confirmation. Went to pick up my salt and they told me they could not help me because it was not showing up in their system. I showed them the email receipt and the transaction on my credit card and still no help.