Lex Pack & Ship in New York
Site: http://www.lexpackandship.com/
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:Closed
- Sunday:Closed
Every trip to NYC I always have “things” to ship back home to San Diego - EVERY-TIME I use this store to pack and ship them -in my personal experience I have found them to be much better than services at the US Post Office-,especially with their personal customer service.
AWFUL SERVICE... If you have any sort of issue or problem, they will have ZERO INTEREST IN HELPING. Poorly run office with little or no business sense. Consistently overcharged (with intent) for services (Lex Pack will ignore their price sheet for iPostal customers and just charge whatever they want to).REPLY TO OWNER COMMENTS: Shall I call you to speak personally or provide details of my frustrations on this Google rate and review page. Either way, I have reached out to your location twice in an effort to get my problems (overcharges) adjusted, but you guys show no willingness or commitment to fix it. My last two conversations lead to nothing but wasted time and frustration (and NO RESOLUTION), so I had to go to iPostal Corporate where they fixed the 1st issue (that you guys were not willing to adjust). Hint: I am an iPostal Customer (at your location and many other locations around the country); and I have had nothing but problems with being charged totally different amounts than your posted rates. My issues with your location have been easy fixes, but you guys would rather argue than fix it.
Total reviews rating 4.8
36 Reviews for Lex Pack & Ship 2023:
Review №1
2022-08-11From my organizations first experience with Lex Pack and Ship, we knew we had found our go-to partner for all our high-volume shipping needs. This incredibly quick, professional, and friendly team is easily best-in-class for packing and mailing services in the NYC area. Many thanks to Lex Pack and Ship for all their support, I dont know what we would do without you!
Review №2
2022-05-04The team at Lex & Ship are the absolute best -- they always work to find the best rate for shipping. They saved us hundreds of dollars in shipping costs on a table we recently shipped out of state. The staff is consistently kind and friendly, it is our go to place.
Review №3
2021-09-21I was going through an extremely difficult period afters my brothers unexpected passing. I needed to have some of his belongings packed, picked up, and shipped to me in Florida. This company was kind , considerate and respectful. They did everything they said they would, and went above and beyond. I initially dealt with Thomas, and Irma. They were both wonderful!!! I cant say enough about how kind and efficient they were, and extremely communicative and responsive. I most definitely would recommend them.
Review №4
2022-01-17I had lots of options when researching shipping options near me. I decided on this one because I read a review of the staff being friendly. The staff was friendly and helpful the moment I walked in the door.
Review №5
2022-02-09A bunch of lies in this office. Please be advised for this location. Those stars which they pretend, they have it are from friends and family members. Very unprofessional and over charge for the services . Better walk to the right places then this one .
Review №6
2021-03-18I bought a small table at Sothebys and its quote for packing and shipping was twice of what I paid for it. Lex Pack and Ship was able to retrieve the item from the auction house, wrap it, pack it and ship it for a very reasonable price. It arrived in perfect condition. Its great to have a resource like this on the UES.
Review №7
2020-10-28I use Lex Pack & Ship to frequently send packages to my family in Chicagoland. Prices are fair, people are fabulous. I also use Lex Pack & Ship for all my shredding needs. Keep up the good work!
Review №8
2020-11-11I have Lex Pack & Ship many many times. The staff is efficient, friendly and very professional and has always made an effort to be as helpful as possible. Highly recommend their service.
Review №9
2021-01-24Wonderful store and staff. Irma is a delight - keeps the boys in check. They pick up and then pack n ship. I never have to go to a post office again!
Review №10
2021-03-25The only shipping company to use in NY city for your valuables and auction purchases. Great people and great shipping. Professional, fast, and trustworthy.