Lia Hyundai Albany Auto Repair & Service Center in Albany

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Phone: +1 518-621-3371
Site: https://www.liahyundaiofalbany.com/
Opening hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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Total reviews rating 4.8

71 Reviews for Lia Hyundai Albany Auto Repair & Service Center 2023:

Review №1

2022-05-25

I had such an amazing experience at Lia Hyundai Albany yesterday. I originally had a later appointment and came earlier to see if I would be able to be serviced and thats when I encountered Mike Carpenter at the service desk. He was absolutely wonderful! He was very courteous and professional. He was able to accommodate me and that made me so happy. He demonstrated a level of customer service that was absolutely satisfactory. I was so touched by his demeanor, I spoke with the General Manager, Harris to express my gratitude and highlight Mr. Carpenters exceptional customer service! Thanks again Mike and God bless you!!!😊

Review №2

2022-05-08

Laura Traudt assisted me for my routine service call and also saw to an update on my engine computer in the form of a minor recall order. She was easy to work with and thorough which I appreciated a great deal.Although she reported that they were a little behind that day, the work was done sooner than anticipated and the car was clean and ready when I returned. She was a great help!I hope to see her at my next service appointment.Pat D

Review №3

2022-06-01

Awesome work, Laura Traudt was very attentive and patient with us. She was on top of everything and kept us informed and made sure we had what we needed until my car was ready. Thank you Laura and thank you Lia Hyundai for your great service and support. We even got Ruby, my car, back sooner than expected. Im impressed and extremely grateful.

Review №4

2022-05-07

Mike Carpenter did an excellent job of guiding me through my vehicles service. He went above and beyond to assist me when my car was having an irregular issue. He kept me very well informed and made sure my vehicle was ready earlier than it needed to be. Thanks Mike!

Review №5

2022-06-10

Laura Traudt has done a wonderful job in assisting me to navigate any issues I have with my vehicle. She has been very knowledgeable and patient with me and sometimes with my family when they come along and always answers my questions while pointing me in the right direction. I feel extremely comfortable coming in for service with the thought she will be there to guide us through.Thank you so much!

Review №6

2022-01-23

Very pleased with my service at Lia Hyundai at my last visit. They were quick, had great communication and my service advisor, Brian Secord, went out of his way to help and ensure warranty coverage which was a great help, especially right after the Holidays. Very positive experience all the way around.

Review №7

2022-05-03

Timothy Frank checked me in most cordially and efficiently to get my brake lines replaced. The work was done expertly and in a timely manner. I have gone through Timothy before. He is very gracious, accommodating of all my questions, and personable in his approach. Give him a raise!Jeff Schoonmaker,Albany, NY

Review №8

2022-06-12

Shane Dobert was amazing. He assisted getting us in and communicated directly with my husband for a faster easier fix for my car. He ordered the part and notified us immediately and got us in to get it fixed. I will go back for his customer service alone.

Review №9

2022-06-04

Mike Carpenter was very nice and my car was finished earlier than expected. The person at the register was also nice. Thank you Lia Hyundai for an efficient visit and a pleasant service experience!

Review №10

2022-06-08

Laura Traudt was my Service Advisor and she was excellent. Very professional and friendly. Laura also provided me with the contact information for their body repair shop.