Liberty Collision Center in Liberty
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Liberty, Sullivan County, New York, US
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- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:Closed
- Sunday:Closed
Keith & Angelo are both AMAZINGLY FRIENDLY & very helpful. They were incredibly generous to me & even helped me with other issues that I had with my vehicle without hesitation & much more than fair pricing for my budget. In my opinion & from my experiences with other mechanics they went well above & beyond in terms of the quality of work,explanations of what needed to be done & what options they could provide to fit my budget. I told t hem I didnt have a mechanic before but ive definitely found them now. HIGHLY RECOMMEND ANYONE WHO NEEDS ANY TYPE OF SERVICE TO THEM. GREAT QUALITY SERVICE AT AMAZINGLY FAIR PRICES WITH A GREAT ATTIDUE & TIMELY SERVICE. Would happily give 100 stars if i could
Very horrible shop. With very horrible people working there. Especially the owner. If I could give less than one star I would. I will never do buisness with them again. There hours of operation are horrible for the working man. My vehicle was sent over to the VW dealership and I collected it from there. Since they were much more flexible with me picking it up. I had not yet paid my deductible but when I sent my wife to pay it the owner started yelling, cursing and berating my wife making her cry. This was very unprofessional and uncalled for. I hope no one does buisness with these ppl. Find a much better body shop they are a dime a dozen.
They did a terrible job. They put two doors on my car. Parts of the interior went missing. The glass to the doors were all scratched up because they man handled the windows. Not only were they always pushing back the date I was suppose to get my car back. I get back my car and they didnt bother to program the keyless entry, so I had to take it back to them. Do not waste your time with these people.
Complete fail. There is a (approximately) 9 year old girl answering the phone for starters. Maybe its a family member? Owner wouldnt allow me to make an appointment, and the child who answered wasnt capable of understanding the reason for going to the shop. There are way too many other mechanics who need the work and have someone older than 16 answering the phones.
Liberty Collision, is an exceptionally proficient state-of-the-art art facility. They have successfully refurbished my 6 month old Subaru, due to the unfortunate circumstance of a hit, and run at a local McDonalds parking lot. Soundly, restoring it to its original condition. Superb selection/preference of snow tires.The owners there are professional, businesslike, and gentlemanly. Particularly, Keith Scott, is seemingly, a genuinely gregarious, smart, and knowledgeable in nature. Business is budget oriented, whereas, is competively moderate in price. The only duly notable idiosyncracy, was because of an employee; (me, not wishing to devulge who). Had been rude, disrespectful, and impolite to me as a customer. It may have been due to a signicant unsavory adverse chemical personlity conflict. Whereby, making it into a stressful situation almost in entirety. Apparently, unhelpful, not wanting to engage, entertain nor accomodate. In essence, non conducive to a working business relationship.As a female, never experiencing a problem while unaccompanied purchasing many new vehicles. As well as, the same deal with maintenence.In any event, it will be improper for me to misrepresent/misjudge/misidentify. Unfortunately, because of incongruous/disingenuous behavior. Naturally, customer service savvy, ultimately, means showing decorum.
I was recommended by a friend to this place I went and give all my information that they required ,I wait for 2 weeks then I went personally to see what was going on I didnt received any call ,when I was there they didnt have any information about my quote that was just a wasted time ...dont go to this place ... :(
Total reviews rating 4.3
38 Reviews for Liberty Collision Center 2023:
Review №1
2022-04-16Superior craftsmanship, they really made it the best experience it could possibly be... Highly recommend
Review №2
2022-06-10I highly recommend Liberty Collision. They were such a pleasure to work with in terms of customer service and the work they did was fantastic! I highly recommend them.
Review №3
2021-04-30Highly recommend liberty collision center to anybody who needs any kind of work done, I have used them twice and and both times I was very pleased with how my car came back to me. They are very professional and even went above and beyond and helped me with the cost of the rental while my car was being repaired..so polite and really kind hearted people! Alsoooo the secretary is super cute! :) hahaha but seriously 10 out of 10 I PROMISE YOU WILL NOT BE DISAPPOINTED!
Review №4
2021-08-16Have used this business in the past when people have hit/damaged my vehicles. Their work is superb and the owners place a high priority on customer satisfaction. Highly recommend them!
Review №5
2021-01-22Great job on fixing my car after I hit a deer. Great work, got the car fixed in a timely manner. Employees are professionals and very easy to talk to. Definitely recommend them to friends and family. Thank you Liberty Collision
Review №6
2021-01-28My experience with Liberty Collision was one of the better business dealings of my life. I was referred to Angelo by my local mechanic, but wound up working exclusively with Keith who I’m convinced is a Saint. He was so professional, assuring, thorough, and immediately eliminated all of my anxiety around my first accident. LCC handled all of the quotes, claims and phone calls with my insurance and returned my car to me looking better than it did on the day I purchased it. My wife was so enthusiastic about finding a great local body shop that she backed straight into a fire engine and guard rail immediately upon the release of our flawless vehicle. Guess who’ll be getting all of our body work calls in the future? You got it, Liberty Collision Center. Thanks so much, guys!
Review №7
2021-06-01This is a friendly, locally involved place to bring your vehicle. Keith knows his business from not only the repair side, but also the ins and outs of how to deal with your insurance company in order to maximize their payment to you, so that the repair will be complete. Needing to have body work on you vehicle is never something you look forward to. But seeing an absolutely flawless job at the end quickly makes the accident just a distant memory.
Review №8
2020-10-13I have used Liberty Collision Center multiple times now and every time is consistent and a job well done. I’ve had my Jeeps fixed that were brand new leases which was very upsetting for me. With Liberty Collision my mind is at ease because every time the work was finished it was like my vehicle came right out of the show room again. I know I can trust them to do what’s needed and they go above and beyond for their customers needs. I really like the text alerts because I know exactly what’s going on with my vehicle and the expected time frame for completion. Jessica kept me very informed every step of the way great customer service.
Review №9
2021-04-24Keith was wonderful! Doesn’t even look like a deer hit my front end. Great prices! Quick work! Great job! Definitely recommend Liberty Collision!!
Review №10
2021-01-10If you’re looking for a great collision center, there is no reason to look any further.The excellent skills of the employees is only second to their customer service department. The professionalism of the owners reflects your satisfaction of a job well done.