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Phone: +1 833-335-4237
Site: https://www.liberty-resources.org/
Opening hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.2

66 Reviews for LIBERTY RESOURCES 2023:

Review №1

2021-09-02

My son has been going here for about a year now, his therapist is always so nice and professional! The staff is always nice and accommodates all of our needs and is great at working around our schedules! Refilling prescriptions is never an issue either!! I highly recommend them!

Review №2

2021-08-26

In the beginning it was fine and great with the therapist I had for my mental health.. After she moved on and I got switched to a new therapist, the whole routine of the appt did as well. I have a horrible time with my memory even if I look at my calendar every day/every other day. With me forgetting my appointments my new therapist said she would give me reminder calls which she did not.

Review №3

2021-10-13

The health dept. Side. Sucks. Wouldnt bring a sick. Dog. There. Very uncomfortable. No dr is in charge. Have speak this Daniel Lady. Going to. Look into for. Medical malpractice. Beware. This. Place.

Review №4

2021-07-24

The adolescent program is really bad. I’d go elsewhere. Completely unprofessional on so many levels. I’m begged for help for my 8 year old son, still got no help from anyone. I shouldn’t have had to beg for help in the first place as it’s their job. Psychiatrist would forget to refill my kids meds, blamed our pharmacy that I’ve had no issues with for years. 🙄 our pharmacy couldn’t even get ahold of the doc. He also didn’t know what my son was diagnosed with, forgot what he prescribed him and the dosage he was taking. Forgot we agreed to take him off a med that wasn’t working. Took my son off of things that were helping him. Kept messing with the dosage of meds; increasing then decreasing. Refused to put him back on the med that was helping him. my voicemails would go unanswered regarding the meds. My sons therapist was also a joke and in over a year hardly gave him one coping skill. Maybe talked about serious things a handful of times in the 13 months he worked with him. His therapist was also extremely petty when I called him out on not helping my son. No one here takes their job seriously and it shows. It’s really sad that they seem not to care. They don’t do their job. It’s just a paycheck for them. No compassion whatsoever. It’s sick.

Review №5

2021-07-10

Well firstly its a hybrid healthcare, you are dealing with Nurses mostly rather than a doctor, I have physical issues and a few mental health issues, due to mental health issues I missed 3 appointments and now I am being hassled by needing to do same day appointments, so if you are alone and have issues like PTSD, Depression basically anything where you can lose days or weeks, This is not the place to go. they will punish you for that.Keep in mind I said If you live alone

Review №6

2021-04-19

Awesome...family atmosphere at NOVA house... wonderful staff...huge part of my recovery from addiction and recovery from a horrible accident.. they are opening a house respite house in Auburn New York June 1st anybody I come across Ill tell if you have an emergency and you need some help these are the people you need to deal with I also am dealing with Helio healthcare I have a peer specialist and Im going to go there for mental health treatment and substance abuse treatment and theyre part of Liberty resources maybe Im not really sure but everybodys been so great and a wonderful wonderful people

Review №7

2021-08-20

Ever since my Doctor left this location to work in another office ,quality of care here has gone straight down and continues too. Its just a nurse practitioner seeing patients and she has been out of the office for 2 weeks at a time multiple Times andwhen I need refill scripts I am told there is no one there to do it and go days without needed medication and they have not sent my records to the pain specialist they are supposed too even though I signed the necessary paperwork for them to do so and the medical records person was right there and spoke with me whe I signed and gave them the form for that. I do not reccomend Liberty Resource to anyone seeking quality professional medical care or treatment. I am seeking a new primary care Doctor through Upstate Hospital so I can get proper care and treatment. Bryan Pringle,Patient

Review №8

2014-07-15

I worked for this agency for 7 years. My experience was good yet there were too many bumps on the road but I was able to overcome them by stand firm and clear. I left on my own terms. HR dept was really good and the person who supervised me is a great individual. I never felt mistreated but misunderstood yes. My previous training helped me to clarify my position and to be successful. I have no regret having worked in Liberty Resources. If I had the opportunity to go back ever I would.My position was running a program I do not want to give out more info because I want to be anonymous. It is true Carl is full of himself but he indeed has done a great job for this organization so I tip my hat to him.

Review №9

2020-01-13

Half the time, their phones just ring so you cannot get a hold of them to reschedule or canvel, then when you dont show up to your appointment, they harass you and yhreaten to cut you out of the program. Many a time, their systems are down so they cannot schedule appointments or tell you when your appointment is. All of a sudden, they might call and reschedule an appointment you already took time planning other things around. They are terrible.

Review №10

2013-01-21

I unfortunately cant share the same enthusiasm about this company as the posts above. I write this review as a warning to potential employee candidates: do not work for this company. I worked for Liberty for almost two years, and was promoted very quickly. My training for the promotion was nothing, just that I had potential. Although the service provided by Liberty is strongly needed, I cant support the way that this company treats its employees. If you do accept a job here, expect little to no support from your administration and possibly the worst Human Resources department I have ever encountered. Also expect to be over-worked, under-appreciated, and ultimately viewed as expendable. Wages are fair but the health benefits are costly. I have worked in this field for about five years, and I have never seen employees more miserable than with this company. Of course this was my experience, and working with the clientele is extremely rewarding, but as employer to employee relations go, this is easily the worst company I have ever worked for.

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