Wheelchair-accessible entrance
Yes
Life Storage - Bronx in Bronx
Categories
Location on the map
Bronx, Bronx County, New York, US
Accessibility
Phone: +1 347-919-5058
Site: https://www.lifestorage.com/stor...
Site: https://www.lifestorage.com/stor...
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:12–4PM
Life Storage - Bronx in other cities:
Comments (199)
Lanett helped me and the entire staff that i had an encounter with was helpful and patient with me and my difficult situation. Thank you!🙏🏾
Lost my keys to my unit and James was helpful with cutting the lock and getting me setup with the new one in no time will recommend this place for your storage needs
Jessica was absolutely amazing she was incredibly helpful every step of the way even with all the chaos and confusion that occurred online. She is the essence of efficiency when it comes to helping a customer in need. Couldn’t be more happy thank you so much
$25 late fee on top of high rates. Courtesy call, as per their policy, was made after the fee was added instead of alerting me to a problem with autopay before. (No message was equals no call). Customer service representative claims they do not remove fees. Dont waste your time with autopay.Also, dont trust all these reviews. They get you to review when you start.
Jennifer is a wonderful person. She instructed me on the best storage that would be great for my items. She also help me save money with better prices then Cube smart. I’m happy I came in just to ask a question and now I’m apart of the Life Storage family.
Overall, my Life Storage has been very pleasant and I love that I have 24 hours access, which works nicely with my work. I have recommended your facility to others. Jennifer is the best.
James in 4139 Boston Road Life Storage office have excellent customer service.
Milton and Jennifer are the best. They showed me every courtesy making me feel very special. They were so patient with all my questions. The units, price and appearance of the facility was on point. You could not ask for a better introduction to acquiring a unit. Look forward to doing business with them.
Jessica was amazing! Very professional, helpful and efficient. Helped with my stuff as well; which was very much appreciated. It was a struggle on my own! Will highly recommend this place for storage.
Very helpful and friendly staff. Unit was reasonably priced. 24hr access and climate controlled. Very pleased
Great staff with Milton and Jennifer. They were very pleasant and made the tour enjoyable. I found the facility very clean, the size of the units right for me and moreover the price was just right. I look forward to working with them.
Great storage facility with the best customer service!!! Jennifer rented us a space today and we cannot stop talking about the awesome care and professionalism she showed. Pleasure doing business with you!
This self storage came in very handy the employee there name James at the front desk was such a great help very informative and professional an polite would recommend to everyone
Jennifer was very knowledgeable about the unit and she was very polite during this ordeal. All the time she was explaining the benefits with a infectious smile. I would recommend life storage to anyone.
Jennifer provided excellent service, she was very attentive, patient, and kept in contact with us during the whole process. The facility is very clean and handicap accessible. Would reccomend to anyone who needs top notch services at a great price.
LifeStorage is the best storage company I have ever used. The customer service is exceptional! Milton was a great help in making sure I moved in and out of my unit with ease. Thank you, Milton!
Jennifer helped us get acquainted with the facility when we first came in. She was very friendly and knowledgeable. She was professional and made everything super easy.
When I walked into Life Storage I was amazed at how clean and sanitary the facility was. I was greeted by Jennifer who was welcoming and friendly, which is hard to find these day. Would definitely recommend to anyone looking to store their belongings.
Nice clean environment, very helpful staff, very competitive pricing as opposed to other storage facilities. I would highly recommend this place if you need storage. Milton was awesome with the assistance and left us happy with our storage space.
Jennifer was a great help , excellent customer service , I will definitely recommend her service to my friends, also very informative, my experience here has been the best, clean and easy access.
First time doing storage and JENNY made it so easy. Went to the Bruckner location, they did have what I needed and she was able to find one at another igmf their locations. Thanksgiving again JENNY. Your amazing.
The facility is very clean but most important the James was extremely helpful, knowledgeable and friendly. I definitely recommend this storage facility.
I was looking for a convenient place near my house and found this gem!!!!! Very clean and and easy to find, they have great people working at this location and always ready to help with any questions we need answered. I recommend anyone looking for a clean facility this is the place to be. Jennifer and Milton were amazing from the first call to setting us up and answering all our questions thank you for all your help and great facility
This storage is awesome.. it’s clean, affordable and the staff is super professional and friendly. Jay was fabulous, he was very professional, helpful and friendly. Thanks for the great customer service.. To top it all off this location now has 24hour access.. in a safe and secure building..
I had originally reserved a smaller unit at another Life Storage facility, but when I saw the space I knew it was too small. I really appreciated Nanette’s help in calling the location on Boston Road to see if they would hold the appropriate size space for me so that I could view it and move forward. Although this new location is much farther from my apartment I am grateful to be saving money and for Milton’s assistance in managing the reservation and working with my needs based on the timing it will take my move to ship across country.
So far this has been the best experience at a storage facility I have ever had. Jenny who helped set me up with a unit was super friendly and helpful really makes you feel at ease. And the facility itself is actually really nice and modern. Security is on point with various places you have to enter your code in before you en get inside. AND IT’S OPEN 24 HOURS!!!! I can finally access my things whenever I need to.
Getting our second room.Storage is truly a life saver. Making some changes and I needed somewhere to store a few things but didnt want to be charged an arm and a leg. They have way better deals than cubesmart with the same amenities. The facility is very clean and the associates are very knowledgeable and helpful and no hidden charges. Just upfront and affordable. 🌟🌟🌟🌟🌟🌟🌟
Jennifer is awesome! So friendly and patient. Signing up and registering was so easy. Definitely happy I came in!
Thank you Milton great facility nice and clean
Great experience ever. Jennifer was a sweetheart and she got everything done quick and easy. I would definitely be coming here when I need to store again.
The manager Jay was very helpful with any questions or concerns me and my family had. He went above and beyond to ensure that we received a storage unit the correct size and location. 10/10 customer service. You will not be let down.
Jennifer Anderson was so knowledgeable and helpful. Her warm personality made the process not only easy but pleasant.
The gentleman by the name of Milton was an amazing help. Someone recommended me and Im extremely happy. Thanks a million Milton. I hope everything works out for you. Youre a great man thank you again.
Jennifer was very patient with me and very informative! I love how fast she was able to get me a space. All of 15min!!! Great service!
Jennifer is one of the most pleasant individuals Ive ever met. when coupled with Milton they together make my storage experience the best.
Fantastic customer service from Milton and Jennifer. They answered all questions with smiles while being sanitary in their facility. Lots of smiles and speedy service. A member for life.
Great experience working with life storage on Boston Rd,Easy access, affordable prices. Ill be using life storage again. Jennifer was great
Amazing place, love the facility very clean and the best customer service around. The staff is always ready to take care of the customers, if you are looking for supplies, they have all the moving supplies you need
The place was very clean and easy to access 24/7. I would definitely recommend them. Jennifer @ the front desk was very professional and helpful.
We have been with life storage at this location; 4139 Boston Rd since early on when they opened. The staff are very helpful & cooperative especially Jenny; the manager. The location is clean and is 24hrs accessible, which is a big plus, we recommend it to anyone.
I was looking for something close, and found the perfect place. This location is clean very well lit and and easy to find. Milton and Jennifer helped us get the perfect room for all our extra stuff. Definitely recommend this place
Amazing customer service from the moment you call to make a reservation to the moment you finalize the contract. Also one of the most affordable prices I found around the area
I met Jennifer today and she was very friendly,respectful and helpful to my needs to the storage,am very happy with the way she received me and showed me what l really wanted.Jennifer God bless you for all you do,you are very good at it keep it up thank you
The staff here are very nice and helpful. Milton is a great representation for Life Storage. the facility is clean and easy to access.
Jennifer is very kind and helpful, she always there to help in every way she can,Great person to have on your team,She doing a wonderful job there.👍👍
Jennifer and Milton are amazing customer service friendly people really appreciate their help every time I stop by.
Jennifer and milton are one of the most friendly and helpfull staff members of all time. I have been renting a unit for over a year and these two individuals have been the beat thus far.
Really clean and convenient location for a great price. I typically deal with Milton and hes really helpful and accommodating. Would definitely recommend!
Jennifer was very friendly and offer great help in getting me a storage space at Life Storage, I will recommend her to any new new customer.Thank you again!
I was storing here for a few months and the most disgusting thing happened to me. I had a dead rat in my unit and rat droppings just all over the unit. While the associates Chanel and Deshawn were great! Jen the store manager herself did nothing to help me at all. She informed me to reach out to insurance over my damaged items which is the obvious thing to do. Life storage in no way apologized for this inconvenience, I have yet to be refunded! Ive already took my belongings out of this place. I just wanted to give a heads up.
Jennifer went over and beyond to make sure I was satisfied. She is so pleasant, I will recommend friends to the storage.
Great Service, clean facility. They have 24hr access. VERY CONVIENT!!! Thank you .
Jennifers Customer service was delightful and easy to talk to she listens to you and greets you with a warm smile.
Milton did a wonderful job showing the various storage options and explains the billing process. Excellent service.
Jennifer was a great help and very pleasant with us. I recommend everyone to always see her.
James and Milton did a great job! Explained everything very well and were both very helpful
Milton was very helpful over the phone and was able to get me a storage unit quickly and affordable. Will recommend this place for anyone looking to store things short or long term!
My experience here has been great so farMilton who’s the store manager was super helpfulI would highly recommend coming here
This facility is clean, well maintained and has great customer service as Milton & Jennifer are ready to go above & beyond to make it work for the customers.
Jennifer at Life Storage was really a big help she made my day by making me smile and plus I got my First month free I couldnt ask for better customer service.... Thank you Ms. Jennifer
Jennifer was very kind and had great communication skills. Definitely recommend this storage to my friends.P.S Very Clean place
Great Company to store with. I rent spaces in 2 of their locations and the experience has been great in both. Thank you all so much for the great service.
Great staff and clean building and convenient. Thank you
Love this place, Milton was very knowledgeable in storage and helped me get me a perfect storage room for a great price. Very clean and great prices awesome facility
This is a well run storage facility. It is extremely clean and environmentally perfect. The staff are friendly, and helpful. I recommend Life Storage on Boston Rd highly.
Jennifer was a pleasure and made renting the unit easy and painless. Facility looks really clean.
Thank you Milton and Jennifer you guys gave me a great room and great price, really appreciate your time 👍👍👍👍👍👍👍, I will recommend to all my friends looking for a Storage
Jennife and Kya was so very professional and I truly appreciate their professional attitude. Amazing customer service
Jennifer helped me she’s a beautiful person she helped me step by step and made sure I understood everything. Thank You Jennifer 💕
Thank you Jennifer and Milton for the great work and good customer services with my storage, I will definitely recommend my friends and family to rent here.
Milton was great with customer service, nice and clean facility. Highly recommend
Jennifer is customer driven friendly. Helpful to assist to others & made my transition easy. Thank you!
Great location Milton was awesome helping me get a perfect room, Jennifer was very friendly thank you for everything
Had the most greatest experience at this Life storage location all thanks to Chanel. She was very knowledgeable,friendly,and well mannered! Best employee they have !!!! Thank you for all your help🙂
Jennifer is a good employee, she makes sure everything is set with the customers.
Milton and Jennifer are amazing answered all our questions and got us a great room. Recommend everyone looking for clean nice room
Jennifer was very helpful in assisting me as well as milton. Very professional both.
Jennifer was very helpful and accommodating with everything. Gave detailed information and very sweet. Happy costumer !!!
Very neat and well organized. The lady helping me was very nice and accommodating. Overall a great experience.
Milton was awesome very kind informative and with a friendly attitude. Thank you will recommend this place 😊👍🏽
Great hospitality and customer service. Excellent prices and rates. Will use again!!Thanks life storage
Jennifer was very professional and extremely helpful. Outstanding service.
Very good Milton was very helpful and gave me all information I needed thank you. REALLY APPRECIATE THE CUSTOMER SERVICE
Jennifer was very nice and assisted me well with rules of storage and policies
Excellent storage everything is great, customer service is top notch. Recommended to anyone looking for a clean facility.
James was a great person to work with. Building is clean.
Jennifer and Milton together are the most outstanding customer service representative I’ve ever met I recommend this location
Milton was great showed me a perfect room, glad I got the last7x10 thank you
I was going to rent on Bruckner blvd but needed extended access hours. Jenny the store manager informed me of the Boston rd facility having extended access. Thank again JENNY for all your help. Highly recommend.
Great service affordable price. Milton was very helpful in setting things up. Would use again.
Milton was very helpful, courteous and pleasant. Right person for the job.
Excellent Service, The staff is friendly and informative.
I appreciate all the services and care that they provide. Been here a year and I still feel welcome and properly taken care of!
Milton was super helpful, thorough, and informative. Service was really fast and simple to sign up for.
Great place to store, Jennifer is top notch with customer service thank you for all your help.
Great storage place very clean wonderful customer service very happy we stored here highly recommended. Thank you Milton
Staff is amazing, Milton and Jennifer are always there to help when needed, highly recommended this storage facility
Very professional. A definite people’s person. More workers should be like her... A asset to the Life Storage Family..
Very nice clean storage in peaceful area. Staff very friendly. I am happy with this 24 hour access storage.
Chanel keeps that building in tip top shape.Excellent customer service with me.Very knowledgeable in storage needs.WILL DEFINITELY RECCOMEND!😉
Milton was very helpful thank for the great room great service and price
Jennifer helped me out so much I love everything about her shes very polite very helpful
The representative from life storage was very informative as far as when it comes to their him stores for Sellitti and pricing and what size rooms looking for it was very informational thank you
Love how helpful the employees are. I been with the company for years with 2 different locations and both are great.
Best Storage Around.. Staff are always professional and courteous,plus the place is well kept.. I strongly recommend Life Storage if you looking for a place to put your stuff..
Love the staff this place is amazing, we have shopped around several places and we decided to go with this place it is clean and staff is very informative
Nanette had great customer service and was very thorough.
Great experience Milton was helpful and got great room. AND gave us a great deal on the room thank you
Jennifer is very friendly and has good customer service.
Milton waited for us thank you really appreciate the customer service he waited for us. And thankfully rented the unit
I’ve been here for a year. Omg. I said I would never do storage again in life. But, since I have to, there’s no place better than this location.
Love this facility the staff are great and I had a wonderful experience getting my things moved in and settled.
Jennifer Anderson very professional and pleasant. Thank you Jennifer and Life Storage
Chanel Thomas is the best associate manager great help. Walk me through everything felt very comfortable at this location.
Jen helped my husband with the utmost courtesy despite his impatience .
Greatest customer service, the best in and out ever. Quality spaces,air conditioning is on point.
Great location Jennifer showed us a great room, easy access look forward to storing here
Jay was wonder ful. Great place to store
The representative made the process very smooth and quick.
Great and easy to work with. Helped me to make a stressful move not so stressful. Thank you!
Chanel and Karen were a delight. All laughs while they assisted me with my storage. They also helped me save! Thank you ladies!!
I am so happy with the attention given by life storage. I highly recommended!
Jennifer worked with me she was very informative and patient with me getting the booking
Berry friendly staff came in Sunday Jenifer was extremely helpful and understanding berry professional
Milton helped with everything I needed. Awesome and super nice guy!
Jennifer was a pleasure to do business with! Very professional with a personal appeal!!
Very clean safe environment to store the staff is very nice and professional..its open 24hr which is super convenient...
I felt more than welcome the process was fast..easy and the rep was very polite and really knowledgeable about the units..🙂
The experience was great. Jennifer was very helpful.
Great place awesome staff Milton and Jennifer are great!!!!!! Keep up the great job
Jennifer is very pleasant and Milton is very helpful thank you for helping us.
Jennifer is an awesome individual very professional and courteous.
Thanks so much Milton for the help. He really knows how to run that facility on Boston road
Jennifer helped me great customer service.
Milton and Jennifer were very helpful and professional. Thanks!
Jennifer provided us with a smooth and easy rental process
Jennifer help me throughout the whole process and made everything easy for me
Great Customer service. Clean location. Nice area
Great service I took a space immediatelyThanks Jay you were awesome 👍
Jennifer was very nice good customer service
Great experience, great customer service! Will recommend to everyone
Great customer service, staff was friendly and very informative.
Jennifer and kya gave me monumental service well appreciated
Milton was very helpful and got me a great room thanks
Warm greeting. Patient. Explained everything. Decent rates. I’m a happy camper.
Milton was great help getting another room thank you
Jennifer has very good customer service.
Awesome employees. Clean facility with reasonable prices.
Excellent service. Milton was very helpful.
Beautiful place, clean, new, with great customer service. KUDOS Chanel, the custom service rep. Exceptional!
Very clean facility. Milton the manager is very professional and caters to the customers needs.
James is very helpful.
Great location, great customer service and location too. Very clean and convenient.
Nice and clean spot, has 24 hours access and staff was friendly.
Awesome customer service and very friendly staff
The place its very clean, the staff is very professional, & the store manager is amazing!!! Highly recommend!!!
Courteous and well informed staff.Very helpful!
The site is kept well, prices just increased too much too soon so I relocated to a cheaper location.
Very helpful, I needed help with my account and received help.
Perfect place to store, Milton Washington very helpful.thank you for your time
Very helpful, and jay is very respectful. Storage is clean and spacious. Thank you!
Thank you ladis for the great service. Karen and Jenny were fantastic.
Like the facility, love the hours PERFECT MILTON WAS EXCELLENT WITH ANSWERING MY QUEATIONS
Jennifer was extremely friendly and helpful.
Jennifer was super helpful , amazing staff.
Chanel was a great help! Super nice and attentive! Really clean location!!!
Nanette is great. Lovely experience!
LOVE THE PLACE SM I WOULD LITERALLY RECOMMEND THIS TO EVERYONE 100-100
My experience with jay was wonderful . He was a real professional
The beat storage experience Ive ever had.The best prices in town.
Just a great experience overall. Cleanly n hospitable
A clean, very well managed facility. Highly recommend it.
Staff is nice and professional. Great help.
Great service. Milton was awsome!
Great location easy access and look forward to storing with us
New and fresh. I got a clean units. and the customer service was great, highly reccomend.
Great and friendly service. Jay was a great help.
Great experience! Recommend them 100%
Milton was great I appreciate his help
Awesome Place With Great employees
Had the best time ever and , they were a great help
Jennifer was very kind and helpful
Great service!!! I highly recommend.
Always reccomend this facility clean and very affordable
Very pleasant experience working with Life Storage!!
Very well located, clean and very friendly service
Great spot. Milton was super helpful!!!
Good place Milton and Jennifer are great
Great service. Thanks Milton
Total reviews rating 5
199 Reviews for Life Storage - Bronx 2023:
Review №1
2022-07-11James is excellent; he made the process quick and easy. He explained everything. I have to not seen a storage place with carpet. The facility is clean and well-kept. Thank you, James, five Stars!:)
Review №2
2022-05-25The manager James was really thorough about the signing up process. Answered all my questions and even took his time to make sure I was comfortable with the workings of the building it was a great experience.
Review №3
2022-07-30I really like my Life Storage branch. 24 he access is a dream. However wish they would keep the gate repaired and replace the broken and disappeared trolleys. Security monitors should let LS know who is disappearing the carts.
Review №4
2022-03-25Great location. The manager James is professional and polite,very informative. The facility is spotless. He showed me around, and I was amazed at the cleanliness. Facility access is 24 perfect for me. I recommend this location.
Review №5
2022-08-07Love this place. Its extremely clean all the time & the front desk lady is the best ever.
Review №6
2022-02-25I have rented from Lifestorage on Boston Road in the Bronx several times but this last time left me very disappointed with their service. There is never anyone in the office. They advise you to call a nearby location for assistance. I have been waiting 3 weeks for a refund for a lock, I did not need. Also I closed out my room and was told by the gentleman at the desk that he could not give me a receipt but he would Email it to me. Its been two days and Im still waiting for my receipt. 24 hr access is very helpful but the customer service needs improvement.
Review №7
2021-09-13My Life Storage experience was amazing. Jennifer was such a big help in selecting the perfect sized unit for my move. She showed excellent service and patience with all my questions and concerned. She is awesome 👏🏼 and a great person with very good work ethic and an a wonderful asset to the company. Thank you so much for making my experience a good one.
Review №8
2022-04-02James was very helpful, professional, Informative and kind. He made the process go by quickly and efficiently.
Review №9
2022-04-04The associate manager James, was a delight. Very professional and friendly. The facility is clean, secured and very close to where I live.
Review №10
2022-04-19Awsome customer service. James took the time to answer all my question and gave me a tour. A+