Wheelchair-accessible entrance
Yes
Life Storage - Jamaica in Jamaica
Categories
Location on the map
Jamaica, Queens County, New York, US
Accessibility
Phone: +1 347-754-6200
Site: https://www.lifestorage.com/stor...
Site: https://www.lifestorage.com/stor...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:12–4PM
Life Storage - Jamaica in other cities:
Comments (172)
Linda was very helpful and even stayed after hours to make sure I secured my unit. Thank you
Very convient. You can pay for longer access incase tou will need to go at later time in the night.
Sade From Day One Always Was A Great Help. Her Energy Is Always Where It Needs To Be As A Person Who Works In Customer Service And I Can Always Appreciate That. I’ve Personally Myself Seen Nasty Customers Come In And Her Professionalism Is Beyond Crazy To Me. Situations Where I Would’ve Expected It To Escalate It Didn’t And That Speaks A lot About Her Character In My Opinion.
Sade was a great help and very informative. Listed all of my options and helped me with my lock. Good service all around! Highly recommended!
Thanks so much to Linda I was able to move in right away she’s so nice
We were greeted as soon as we walked in. The service we received was fast and efficient. The agent showed us our storage space and explained how to access it in full detail. He went over the details of our terms and conditions and made us feel very comfortable. I am happy we chose this location.
This storage center is very convenient for me being a couple minutes away. The staff here is very nice and helpful. One worker even let me come last minute and complete my set up and another worker James was very nice and helpful when I needed to open another storage unit. Definitely recommend coming here!!
Easy enough to use. Ordered two units online. However, they should also implement some sort of way to enter a new unit digitally. We couldn’t access our units since it was pass the physical office hours and had to come back the next day so a staff member could hand over the physical key to the lock. Maybe a passcode similar to the gate, elevator, and front door systems.
Amazing service! Life storage beats all other storage facilities I have used in the past. The staff is kind and knowledgeable. The online system to make a reservations and payments is seamless. The units are kept in great condition. I highly recommend using this storage facility !
The Best storage place ever. I had the best customer service from their employee Sade. She was very helpful and informative, go check her out.
Lany and Linda are the best! Made my experience so easy.
Linda is very helpful and always answer all my question thank you so much for your help and reminders
Such an amazing customer service experience, my sister and i had the pleasure of being serviced by Sade and Lany and they made it so quick and efficient deff would recommend Storting with life storage!!!!
Linda was very helpful while lany help us with our unit information
The service and experience at Life Storage is great. James helped me get set up. The process was smooth. He showed me the actual storage options I was considering which made for a clear illustration of which option I needed.
I had the pleasure of meeting Lany, the store manager . So many times we are quick to complain about bad service, but remain quiet when the service is fantastic. I have never rented a storage unit before and Lany was personable, knowledgeable, friendly and just warm. No matter how many questions I asked, he was patient and kind. The facility itself is spotless. I felt comfortable when I walked in and even more comfortable when I left. I’m glad that I chose here to store my belongings.
Great service, friendly staff. Jay and theo were great. Answered all my questions. Highly recommend. And I got my storage. Thanks Guys
What a great place! Lany was very nice in introducing me to the facility. Charming, smart fella, understands people. Generous with his time and advice, a pleasure. Sade was a very big help to ensure a smooth move-in process. She went the extra mile to make sure my access key worked before I brought my stuff, which I really appreciated. They even have an online system where you register and pay for your space without ever visiting the office! Its amazing! Way ahead of their competition. The hours are fantastic: 6am-10pm. All the people are nice and the staff is supportive and welcoming. They spare you the attitude of other storage places. Life Storage on Merrick is an A+ in my book! And they maintain the place really well. The prices are very good and theres always parking. Youd be an idiot not to consider Life Storage. Honestly, what are you waiting for?
Went in to rent a unit and Daniel was very helpful. He was very knowledgeable of the policies, the various unit sizes and took his time walking me to different units and answering questions that I had regarding some of the features they offered. Everyone I interacted with was so friendly and made me feel so comfortable not to mention the place was SO clean. I would highly recommend this place for your storage needs
Sade was and is an absolutely gem. She’s so gentle, patient, and knowledgeable. I never felt rushed when talking to her. Clean and safe storage facility, units easily accessible, climate controlled, and no fuss.All was well. I’d highly recommend!!
The customer service at this location was amazing, the staff was friendly and informative.and I would recommend to my friends for all their storage needs
Linda was very helpful with moving into the unit.
I was blown away by the customer service i received from lifestorage. James was so helpful and patient with me during the whole process. All my questions were answered, my needs were met and my time was valued. I would recommend anybody looking for storage to come to this location and ask for James when you do! A Wondeful experience overall. Thank you James
Lany and Sade are extremely knowledgeable in their site and company. I not once felt pressured to do anything and comfortable enough to be honest with my situation. A sell was not forced on me but instead helped me figure out exactly what I needed and how they could be of assistance. The facility is kept amazing and the extra security is definitely a plus. Grateful for Life Storage Merrick Blvd and their staff !
Today I was very late coming to get a storage unit. I came about 10mins before close. The manager Jamess was very helpful in showing me so many units and answering all my questions. From me being in the store more customers actually came inside for units as well lol He even then was considerate enough to help them out. We all kept apologizing to him for his time but he was very professional and helpful and getting me and the others our proper storage unit! Thank you Jamess for everything!!
My husband and I were looking for a Storage because we needed to free up some space. We decided to go and check it out so we went to Life Storage on Merrick Blvd 134-31. We were met with so much love!! I have to use the word love because the young lady that helped us named Sade John was unbelievable. She answered all of our questions and even showed us the unit and she knew we were just inquiring. Her patience was unbelievable and just made us feel so special. I also had to call for some additional information and I spoke to Lannie I hope Im spelling his name correctly but he was unbelievable as well. Such great customer service and he also was very nice. Because of their great customer service and how clean the place is Im happy to store my goods there. Thanks Sade and Lannie, keep up the good work. You are both unbelievable :)
The customer service is stupendous. I am thoroughly satisfied with the property and it’s cleanliness. I would recommend this facility to anyone looking to store their possessions. Special thanks to Jamess for everything! Amazing staff.
I had the pleasure of working with Mr. Justin. He was very knowledgeable, compassionate and patient with me and my rowdy 2 year old. Ultimately he helped me find a great unit for our stuff. Would I recommend this location? Absolutely. Ask for Justin!
Not really the type to leave any reviews, but I went to Life Storage in Springfield Gardens today. What an Amazing level of service!!! Worked with Sade who was friendly & informative. She helped me locate a unit that was perfect for what I required & great price. If anyone looking for extra storage I suggest you go see Sade, before stopping any where else.
Sade went above and beyond to provide me with phenomenal customer service. She was knowledgeable and elaborated well about all the things that I needed to know about my storage and how to set up the online payment & everything else. I commend this place because of the great customer service I recieved. My storage was extremely clean and the place overall was really neat and smelled good. If you want a storage in Queens you should come here, affordable pricing, very neat and awesome customer service.
Linda was very helpful with informing me will be back soon.
Sade was so awesome I did not plan on moving but the great vibe was very convincing
The facility is nice and clean and the unit we got is climate controlled. The Assistant Manager Sade John is a gem! If all the Life Storage places had her working there they will go far. She is extremely knowledgeable, friendly and professional. She didn’t make us feel like she just wanted to put us in any place, she listened to our needs and recommended the right unit for us. We were just looking for storage for a renovation but because of Ms. John’s professionalism we will definitely be using LifeStorage for our long term storage needs.
Sade was very helpful. Building is clean and nice. A little pricey but convenient.
This location is the best. They offer great customer service, especially James, he’s awesome. The storage spaces are beautiful as well.
I love this place, its 15-20 minutes away from where i live. I got a real decent price for a storage locker since I dont own any furniture. Jenny (the manager) was very helpful as well as Michelle (who I spoke on the phone with). The place is spotless. I love the fact I have access to move my stuff between the hours of 6am-10pm. I definitely would recommend this place to my friends and family
Their staff are very friendly and helpful and I love the fact that you can access my space even after the register is closed 😃😃😃
Service was very good Linda was really nice
My experience there was great. The person who helped and explained everything to me was Sade, what a pleasant and very friendly young lady. Place is very clean, large variety of all size storage units. I most certainly would recommend this location..
I went in just for general knowledge, left like I could have taught a master class. The manager Lany, was extremely knowledgeable and easy to talk to. Even though I didn’t rent a storage unit, I would definitely go there just because of the service and attention I received.
Sade was a great help and is very professional. This is my first encounter using a storage unit. She made the process seamless and made me feel comfortable knowing my belongings will be safe and secure. I recommend using Life Storage services.
Sade customer service excellent. Took care of our problems and fast service.No complaints 😁
EXCELLENT! I visited today and was greeted by Justin and Sade (i remember because when she introduced herself she said just like the singer haha). They were very helpful and knew their stuff. The manager of the facility even came to give me a tour of the facility. Lanney. I was going to get a 5x5 unit but being that the two gentlemen worked for furniture company they were able to educate me and tell me I needed a bigger size. When they asked me to write a review of their service, it was a no brainer!!! FIVE STARS!!! Praise Jesus!!!!
From day one the staff have been professional and friendly. They have been available for all of my concerns and allowed me to feel like part of the family.The facilities are modern with all the safeguards that make me feel safe. Keeping your part of the contract will ensure a long lasting quick service response to all your needs.
Lany & Sade was extremely efficient, helpful and pleasant. Great service experience!
Greatest storage place ever....Linda is the greatest..great customer service
I live in Georgia and I had to come to New York for important reasons, my bill was very late and I had to make a payment on this particular Saturday, we were trying to find the storage building here in New York, we called the storage it was 4:58pm, they close at 4pm, Mr. R. Jimenez said he had to leave and pick up his son (which is understandable) I explained my situation... Mr. Jimenez looked up my account and told me he would wait, we got there after closing and he politely took care of my concerns. Good Customer service is important to me, and he went above and beyond to help me, even when he needed to go pick up his son. I will not forget this experience. Thank you again Mr. R. Jimenez.
Where do I start? I recently downsized my apartment and was on the search for a storage unit that would fit all of my old things. I was greeted with such excellent service especially from a younger gentleman named Lany! He gave me such great advice on the units that were available and about the different renting options that Life storage has to offer. Ultimately I just gave everything to the Salvation Army! Thanks again Lany!
SADE is an amazin person very helpful and highly appreciated i visit this storage unit often nd she does her absolute best with assisting my needs as a customer. Definitely one of the best employees at the location. This is my 1st storage experience and she was very helpful and knowledgable when it came to giving me the information i needed.
Doing this for my mom. She bought a bag of boxes earlier today from “a boy with the same name” as me. She was worked up about how the man was raised properly because he was so respectful. So I have no idea what the company is like, but thanks to you Justin for treating my mother with respect and not taking advantage of her.
Yesterday 2/13/19 I was looking for a storage unit but was not ready rent one... The ladies at the desk was so polite and friendly, (Nasha and Sade) and was so helpful I couldnt walk out without getting the unit... The is the type of customers service Im looking for, and if and when I opened my own business, this is the professionalism I would like to see. Thank you ladies.
Lany has provided exceptional customer service. very professional and I appreciate their patience with me explaining the size of the storage unit and the pricing. I would definitely recommend this place.
Justin was great with helping me answered every single questioned I had. He was so patient and well-informed. I’d highly recommend speaking with him when coming to this location!! Thank you again Justin for caring.
Sade was a great staff today. She was very pleasant and patient with the process. Very informative and she has a sweet soul. Keep up the great work Sade !!!
James is so kind. Being alone in a big store is hard work but the professionalism and customer service i got from him was AMAZING.
Sade was GREAT! Would definitely recommend this place. She was professional and I appreciate her customer service! Not everyone can give great customer service these days but she delivered!
Sade was very helpful and respectful. She made the process for my mom very easy. I highly recommend this place.
Love love it here !!!OKG Justin was extremely helpful. His presence was so welcoming and very warm. Best place !!! I wish I needed storage, but all I went in for was a few boxes!!
No problems so far.Staff I did meet, were pleasant and informative.
I visited this location for details on units and Sade was extremely helpful in answering all of my questions. I would completely recommend this place to anyone looking for storage units! Thank you for your assistance and patience Sade.
Staff was great love this storage
Good prices on storage. Convenient
Very helpful Linda and lany thank you
I came in at the last minute and Sade and Lany helped me tremendously!! Reassured me the safety of my belongings and made this process very easy. Environment was clean. Would definitely recommend this location !
James was very helpful in helping me decide on what size unit would fit me best. Loved the customer service experience i received walking in the store
I have visited this particular location and am extremely pleased with the level of courtesy,the representative..Mr Wortham was very helpful and forth coming with all information in regards to my enquires.The location is clean. And welcoming..i would definitely recommend life storage Merrick Blvd.
Very clean and quiet. The young lady Sade that helped me was amazing. Friendly, helpful, knowledgeable and showed great concern for me as a customer.
Sadè @ the Merrick Blvd location was a god send!! She made a stressful situation much easier to deal wth!! She was informative and so friendly that I felt like I was talking to a friend instead of an employee @ Life Storage!!THANKQ AGAIN SADÈ!! HIGH 5!!
I walk in to the store was greeted by Sade (the assistant manager) there she gave me all the details needed and was very profoundly professional....!I would recommend everyone to this establishment.Kind regards......!!!Vladimir Milfort
Jenny Gave me a great tour of the facility. She was very knowledgeable about the units and made it very easy to figure out what i needed. Great customer service at this location.
We had a rewarding experience! Sade John is was totally helpful, THANK YOU SADE!
James is extremely professional and helpful! All my needs were met.. Appreciate the service!
I had a great experience with Daniel and Sade. They were very helpful in assisting me with upgrading my storage unit.
Robert J. helped me with getting my storage unit and he is ah-mazing!! Very helpful, didnt rush me even though it was time to clock out. Appreciate the help! Definitely will recommend.
Catherine Hall was awesome!Very helpful.Thanks.
GUYS GUYS GUYS This place is such an additional asset to Springfield Gardens. Robert Jimenez Associate Manager is the most patient person. The place us really clean and safe.
Sade and Lany was very professional and I appreciate their patience with me because I have been back and forth about storage . This place has the best customer service !
Lany and Linda was very helpfulWith helping me secure my unitThank you
When i just got their ms.sade was such a big help to me because I was so confused about the size unit I wanted and me saving money she has absolutely helped and saved me money ms.sade was very friendly and patient with me this place is clean and nice I would recommend anyone who needs storage to come here and their very reasonable with their prices.
The whole process was very well organized. I was able to begin unloading my things into the unit within 10 min.
Sade, Lany and Chris has provided exceptional customer service. They gave me all the information I needed.I would definitely recommend this location. Thanks alot!
Its getting really dirty and aways abandoned cars in the parking lot taking up parking space make it feel unsafe for a female to go there alone 😒☹👎👎
Thank you Linda for your service .
I had a beautiful experience with Jenny Ramirez, she was very polite, knowledgeable and made me feel right a home. I know I made the right choice with storing with Life Storage.
Failure to inform us that our storage unit was up high and had to walk up a ladder type steps with big boxes and nearly killed myself. Would have been nice to know tje storage unit was so high up.
Linda and lany are very helpful
Jenny the manager and the staff are great. They are the most helpful and resourceful team I’ve had customer service with since day one. Thank you
Jay Anthony and Nicole was friendly and wonderful. Great place to store.
The storage units vary in size to match your needs. Theres a locked gate for after hour use. Convenient location and clean.
Sade was a great help to my husband and I at this storage place. Very clam and patient. Great worker
Sade , Excellent and very professional. Very helpful and make me feel comfortable for first time storage rental.
I had a great experience here! Sade was very helpful and informative, I would definitely recommend this location to others!
Linda is very nice
Sade is knowledgeable and She was very professional. I would definitely recommend this place. Great staff!
Great service. Jenny was able to answer all my questions and help me find the perfect space. Very clean.
Great service Linda was a big helpThank you
Sade was very helpful and nice. Thanks Sade!
Great experience nice fast and easy!! Great customer service!
Great customer service from Sade John. Full of information and gave me options.
Lany was amazing very helpful with pricing and explaining different sizes. I will doing business here regularly now. Thanks
Sade was a great help for taken care of my needs she is a excellent sales person
Sade customer service was exemplary.and above reproach. Sade stayed beyond her duty hours. Thank you Sade.
Clean building, great staff. Lany was very patience and accommodating. Definitely, would recommend this place.
I have been with them for 1 yr and at time if u.late they cant not.give u a broke....it over $4000 dollars....hoping to take by stuffs next month....things are hard finding an apt....
Great service . Very informative, good attitude and excellent attention given by Mr Lany Wortham, Associate Manager
The workers are knowledgeable and professional with there customers. I like when your not rushed and they answer your questions.
Lany and Linda was very helpful thank you guys.
Place is clean. Robert was very helpful and friendly. Also, prices are reasonable and location is convenient!!
Lany is freaking awesome....made everything on this stressful day soooooooo much better....super clean & super secure & awesome rates
Sade was very professional and made the process so very easy and problem free.
Great experience with Lany & Jenny helped me find the right room that was convient my belongings.
Jenny was great. Great service. Great place to store. Would recomend to anyone.
Sade was amazing made my experience quick and reliable...thank you!!
Very clean and the staff is very professional and informative. Satisfying tour. Good day guys.
Lany and Linda was very helpfulThank you
A worker named Lany Wortham was very helpful, and made the process quick and easy
Great experience, James was very professional
Lani and Linda was very nice and helpful
Great experience. Sade was very helpful. Great service.!!!
Robert has excellent customer service, very helpful and informative, pleasant and very knowledgeable of company
Sade was perfect great customer service love her
Bad service and very expensive total ripoff not good for business people. I do not recormand this place...
Life storage assistance was greatly appreciative! Everything was explained to the very t.
Oscar sade and Lanny were great thanks again guys.
Lany and Jenny are fantastic. Thanks.
Very cool I lovely person
Staff member knowledgable, efficient and very polite and patient.
Great place, amazing staff...definitely recommend this place.
Great place very clean. Staff was very helpful.
Sade was extremely professional and very helpful.
Horrible experience... I think i left a truck unattended with dire consequences.
This is a place of business, Half the time no one is there SMH
Great experience . Jamess is the best
Okay neighborhood family storage for your family items to be stored. SID
Close to home and good pricing
They have amazing customer service. Thank you guys .
Great staff...Lany was a lot of help.
Very good place and prices are great
Great place to store items. It is clean and accommodating.
Very clean n helpful
Linda
Linda was very helpful
Sade was the very best she was very helpful
Very secure, clean and accessible.
Thanks for the help
Clean not much of a selection...expensive
Good management structure. Clean environment, fair rates!
Great place...amazing staff.
Jenny Great help. Thank you
Great staff. Great prices.
CLEAN IS PLACE!!STAFF IS FRIENDLY! I NEEDED YALL!!
Very clean and courteous
Nagging calls
Robert and Lany are great 👍🏾
Professional customer service.
Clean and nice staff !
Great staff
Super convenient!
Too expensive
Fairly new
Sade is good 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽
Nice place
Total reviews rating 4.8
172 Reviews for Life Storage - Jamaica 2023:
Review №1
2022-05-21My experience with Life Storage has been excellent. Setup and closing my account took less than 10 minutes each time part of the service. Linda was blessing and I was received the best customer service. There is no doubt I would use this service again.
Review №2
2022-03-04I have really bad experience with this place my stuff has been stolen several times, I went to the police to get police report, they ask for footage, they did not want to cooperate because one of the people who are behind that is Sade boyfriend and he uses her as his Aid Home Health to cover everything so they will not speak against them. Also they are using the storage address to get money on my name. I am pretty sure that most of the men who give Sade good rating are her boyfriends... They are not that good, in order to use a restroom you must give them your ID... for what?...
Review №3
2022-03-17My experience reserving my united purchasing my unit was handled by Mr Lany was exceptional,very professional and quite informative. THANK YOU LANY I look forward to a pleasurable experience here at LIFE STORAGE
Review №4
2021-12-26Excellent customer service. Sade was very friendly, patient and helpful in helping me find what I was looking for. She was very knowledgeable and answered all my questions concerning the storage unit. I believe she had my interest at heart and found the best coverage for me at a good price. Thanks
Review №5
2022-01-25Sade was Soooooo helpful and attentive and I was so happy with the service she provided me. First time dealing with someone that provided great customer service, and I am impressed. Thank you so much Sade!
Review №6
2022-04-09Linda was very helpful with helping me find a great size unit. Thank you for your patience’s. Very clean
Review №7
2022-05-25Came in today and Linda was excellent with answering all my questions. I look forward to storing with life storage .
Review №8
2022-05-25Linda was very helpful. I have been here about 2 years great service . Thank you
Review №9
2022-04-01Linda and lany are very helpful everytime I come into the office. I have been storing here 2 years and it’s been good thank you.
Review №10
2021-11-13Sade was AMAZING. She kept a positive attitude even though I changed my mind on different sizes to look at a few times. Building is nice and clean.Hours are great for workers who gets off at 5pm.