Phone: +1 716-625-9240
Opening hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
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Total reviews rating 4.8

199 Reviews for Life Storage - Lockport 2023:

Review №1


I’ve only had great experiences with Life Storage in general and this was no exception. I’ve had items here in the temperature controlled area for several months and it was a safe and clean place to store my items and was a no-hassle experience. I move out without any issues as well! Thanks to the manager who called me to confirm my move out!

Review №2


This storage unit is the best. Dena was very nice and attentive to getting us to our storage unit. Every time I called, she makes sure all my answers were answered and needs were met. I highly recommend this place, it made my moving process so much easier!

Review №3


Excellent customer service, Doug took the time to thoroughly explain and show me everything. He was a great help and I truly appreciate the service provided. I was able to rent and have full access within an hour and am very impressed with the low cost in ratio to the superb service.Also, I feel safe storing my belongings because they have an extensive security system, yet I can access my storage 24/7 and feel safe while accessing, even if its the middle of the night. You are given a code to enter the gated storage area and it is all lit up with security cameras located in multiple locations.Storage units are clean and well kept as well as snow removal taken care of in a timely matter easing winter access.

Review №4


Dena was very friendly and helpful. She was accommodating to our special circumstances.

Review №5


Great, secure facility to park my car in while cycling the new Empire State Trail for the next couple weeks. Dena took care of the paperwork quickly and I was on my way. Highly recommend.

Review №6


If it snows, bring a shovel. They do not assume responsibility for shoveling out your unit. If there is someone on staff, theyll kindly point you in the direction of a shovel you can use. If youre paying to access a unit, Id imagine youd want accessibility to it.

Review №7


Great experience overall with this storage facility. Well kept and secure. Staff is friendly and helpful. Will rent again. Highly recommend this facility! Awesome 👍

Review №8


I’ve been at this storage unit for almost 7 years it’s a great place to store your old stuff if you don’t have room In Your house. Climate control really helps 100% recommend.

Review №9


Changing from a 5 to a one star. Winter has shown me whats its like here. They will keep paths open but not your unit. Its up to the customer to clear their unit. I believe I paid for storage only. Not having myself shovel snow on your property. Highly disappointed

Review №10


Great customer service! Dena was very helpful and patient with all our questions.

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