Wheelchair-accessible entrance
Yes
Life Storage - Monroe in Monroe
Categories
Location on the map
Monroe, Orange County, New York, US
Accessibility
Phone: +1 845-774-7233
Site: https://www.lifestorage.com/stor...
Site: https://www.lifestorage.com/stor...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:Closed
Life Storage - Monroe in other cities:
Comments (199)
Wonderful experience! Kelly was friendly and made the process very easy. She was very helpful and the unit is clean and very well maintained. Definitely recommend!
These ladies are absolutely amazing. Love this company and I will definitely come back. Thank you!
Kelly gave excellent customer service with a great welcoming personality. Highly Recommend to go here.
I walked in Jamie went to work She was So Helpful and Kind she made my day worth waking up Love this Place Shes The Best 👌
Excellent service! Manager Really cares about her customers. Facility clean and organized!
Excellent service here! Jamie was a blast to deal with. Definitely come here for storage needs!
Jamie is such a great person. Awesome customer service.
Kelly was wonderful getting us settled into our new unit today! She also worked with us to find a better space for our needs when we came in yesterday shopping around! Excited to store here!
Kelly is so helpful, Ive been here a while and never had any problems.
The Staff Members at Life Storage Facility in Monroe, NY 10950 are absolutely fabulous.Kelly and Eileen are so kind, pleasant, and helpful.
Awesome 👌 job on helping me with the process of securing storage that I desperately needed. Thank so much
Very great customer service and very spacious I love life storage and highly recommend if your in need of a storage place or a unit !
Kelly Parzer was absolutely wonderful in helping me set up my unit. I have never rented before and kelly made it so simple!! I will definitely be using Life Storage again! For life
Kelly was absolutely wonderful, in so many ways. polite, professional, kind and she clearly wanted to help. she was so detailed in the information that she provided, I truly appreciated that.your company is very fortunate to have an employee that works on the front line that has all these wonderful qualities.I will absolutely refer people to this facility.thank you again Kelly and do enjoy your holiday season.Tina and Anthony Amoroso
Had a slight issue with my lock on my unit. They jumped on the issue immediately and had it fixed. Its great to know that they are looking out for their customers first and foremost. Thank you again for all your help!
It was great to meet Jaimie today. She was able to help with a few issues of unit size. Very personable and well trained. Thanks Jaimie your the best
Kelly was beyond helpful, super friendly and very professional service..
The older chick in there in my girl. She’s a fun one. She’ll make sure you’re filled in with all the promotions, details, and any conveniences that you may need. Their prices are cheap and I like them. They even have a new girl that looks purdy ;) I’ll use them again if I ever find myself needing storage. Thanks girls!
Staff stands out for being especially pleasant and helpful. The attention paid to customer satisfaction shows. For example, their phone menu will put you through to a human being with minimal fuss and almost no wait. Plus, locks are included!! Why arent they trying to sell me an overpriced lock?!?! So confused.
Spectacular customer service! Our Check-in was a dream - comprehensive, kind, professional details paid to every aspect of a our questions, and understanding of it all. Kelly is a ROCK STAR!
The ABSOLUTE BEST experience I’ve ever had with a storage facility. Kelly and her superior crew run a top notch organization. Courteous, kind and professionals of the highest level, they literally bent over backwards for me over the last 5 years making sure my experience was outstanding. If you need storage, this is the place to bring your business. The rest of the storage world can learn a valuable lesson from these awesome folks on how to acquire and keep a customer happy! You will not be disappointed! 5 STARS!!!
Kelly is a great asset for the company! She handled my move in with exceptional level of customer service! She explained all details and answered all my questions. The facility is spotless.
Was absolutely nervous about putting my stuff into storage but with the help and assurance from Kelly it was an easy experience. She showed us around, showed us to our unit and helped us every step of the way with the paperwork. Im new to town and if everyone else is as helpful and nice as Kelly, Ive definitely made the right choice.
The process is very easy and simple! It made moving less stressful, that’s for sure. I got everything set up online, and ending the service was just as easy and smooth. No need to give notice when you are ready to vacate, just come to the office. :) Thanks Life Storage, highly recommend them.
Was on waiting list for outdoor storage space. The office called periodically just to say they havent forgotten about me. Then a space finally became available. Cant ask for better service!
Lisa helped me and made the whole experience smooth and professional. Couldn’t be happier.
Jaymee and Kelly are the best in the business ! Very helpful and informative
We went on to rent a storage locker today and were helped by Eileen, she was very helpful and answered all our questions. The facility is clean and well keep. There are many different size storage lockers, many of which are ground level so that you can store vehicles. I would highly recommend this place. The whole process was very easy.
It’s very clean, well lit at night and Kelly is always friendly and helpful anytime I call or I’m there in person. My space is very roomy, carts are always there. Great place, Thanks to Kelly
I have rented many storage units over the years and what I will never forget about my experience in renting a unit here was my experience with Kelly, the manager. She reminded me, as a business owner, what good customer service looks like. In fact, as I moved my stuff into my unit, my mind was brainstorming customer service ideas I could implement into my own business based on my experience here.
Jamie is amazing so glad she helped me!!!
I used Life Storage in Monroe for the first time. Kelly, the lead manager was wonderful. She was knowledgeable, helpful and made the experience smooth and very easy. I highly recommend it.
Eileen was amazing! I was short on time and she helped me right away to fight to right unit for my items, and was very helpful with all the little details! And the prices are really good for the spaces. I highly recommend this storage location.
Awesome customer service; clean rooms and friendly.
Great service from KELLY. She made my experiences great. I coukd not recommended any other after my interaction with Life Storage.
So easy to work with Jaime and Kelly and glad to have seen the perfect next unit for my buisness as soon as it was available. They have been a great help and easy to work with over the years!
This place it’s amazing great customer service. And always on top of things.
Ive been using this facility for storage for quite some time now and my experience has been great. The staff is friendly and extremely helpful and are always available to assist if needed. I would recommend Life Storage to anyone in need of a clean, secure place to store their belongings.
Not the closest storage facility to my home but completely worth driving a few extra miles for the great customer service. Kelly is the absolute best, never a time when she was not willing to assist with our needs. Climate controlled and very secure. Highly recommended.
Place is great , well trusted , very safe
Life Storage was terrific to me! Kelly was extremely helpful and I feel that my furnishings will be safe. I highly recommend if you need a storage unit in Monroe!
My experience absolutely wonderful on the phone and in person. Eileen was 100% knowledgeable with everything. And Extremely friendly when i came in. Excellent experience. Thankyou so much. Will definitely recomend this facility to anyone. Absolutely perfect!!!!!
Great storage facility. Renting space here for 15 years kind courteous and helpful in every way. Thanks Kelly and Jaime
First and foremost customer service was top notch. Kelly was super kind and very helpful. She was outstanding to work with. Storage space was super clean and I never had an issue. Would highly recommend to anyone looking for storage.
Eileen made this experience such a smooth transition. She is extremely knowledgable, welcoming and thorough. The facility is clean, free of odor and most importantly safe. This is the place youve been looking for.
Kelly was so amazing. Thank you
The entire staff is absolutely amazing ! They were helpful and so kind! They really made us feel so comfortable keeping our stuff stored at their facility! We are so happy we picked Life Storage in Monroe!! Thank you ladies !
I needed a large parking spot for my truck while renovations where being done to my storage facility. The staff where more than accommodating and helpful. They showed me two spots and suggested one that would be perfect. The license insurance and registration process was great and I was all set in under 20 minutes. Great place
Absolutely great service! Very helpful and clean.
Kelly was amazing and very helpful and the service it’s amazing thank you Kelly.
Love this place!! Easy access, great location, and very clean. The manager Kelly is always so helpful and friendly. She always has a smile and knows exactly what we needed for our move and storage area. Highly recommend Life Storage!!
Been storing my stuff here for over 2 years and the place is excellent in giving you 24 hour access and the rates are reasonable. Although rates were increased like everywhere else, it hasnt been bad (less than $10).
Ive been using this company for a couple if years now and have wonderfly positive experiences every time i deal with the office. Particularly with Eileen. she is always pleasant and accommodating and makes you feel like you are part of the companys family and nit just a customer. You are lucky to have such a professional in your employ and you should reward her accordingly.
Kelly was so helpful and kind
Never had any issues here. When we were ready to vacate our space, Kelly made it a very quick and easy process. Would definitely recommend
Very nice storage company. They even sell packing boxes and everything you need to make a move. Prices are reasonable. Eileen was so helpful and answered all my questions. I highly recommend
Amazing service, Kelly is very helpful and very happy with the cleanliness and staff of this place.
Kelly is amazing, very caring, & professional. LifeStorage is clean, safe, and has 24hr. access. LifeStorage in Monroe, New York is wonderful. Thank you 4 storing my familys personal things.
After moving out of my apartment I needed a quick place to store my larger furniture. They took me in, took great care of me, prices are great. I trust them with my valuables indefinitely! Great people!
Kelly was wonderful, informative, and very helpful during a stressful situation.I highly recommend using her services and company.
Welcoming staff, clean and well kept facilities at a great location in Monroe. What else can you ask for? Affordable? Absolutely! Thank you Life Storage for making our move easy.
Jamie was very helpful and the place is clean and organized.
The staff is incredibly knowledgeable and extremely helpful. Eileen was a pleasure to work with and has made my experience here great.
Wonderful customer service, Kelly was warm and courteous every step of the way. I would recommend everyone to stop by.
The staff are very friendly and helpful. They made my experience absolutely wonderful! So glad I chose Life Storage in Monroe!
Have very few problems with Life Storage in Monroe, NY, the units are clean, fenced in and are reasonably dry. The two lady’s who run the day to day management are very accommodating and helpful.I believe their pricing is increasing this Spring and I’ll have to check other storage facilities in the area for an annual pricing if I sign up for a longer period.
Eileen (happy retirement!) and Kelly were awesome! Highly recommend. 😎
I went to get information for a storage project in the near future. I was treated with respect, given a grand tour. Also the price were great for my budget. I wil be doing business with Life Storage. Thank you Kelly Parzer for your help!
Great experience! Staff is very friendly and helpful. Facility had the spaces I needed when I needed them. (I wound up with 3) And the free Van was a huge help! Highly recommend!
This is my second time using Life storage and it was as awesome as the first Kelly is wonderful and accommodating highly recommended
No other storage facility compares to Life Storage. Girls in office are always so professional, helpful and always have a smile on their face. They made my move easier.
Been using life storage for quite a while now... excellent customer service they take great care of you... highly recommend them to anyone in need of a trustworthy storage company.
Unfortunately our unit on the top level had a leak in the roof. No recourse for ruined belongings, and no help to move to a different unit. We were told insurance will not cover. I don’t have confidence in the top level units. The plastic ceiling has areas that are bulging with water and many holes.
Highly recommend. Kelly is wonderful. Super friendly and helpful!
Kelly was friendly and helpful. Our experience from reservation to storage was super seamless!! One of the easiest parts of our move thus far.
Amazing service, very informative and helpful!!!!
Kelly was awesome in estimating what size we needed. Pleasant to deal with and fair price. 10/10 WOULD RECCOMEND
Friendly staff easy to deal with. Clean and safe. I have a unit there for 15 years. Keep up the good work.
Best storage place around! Great location and the staff is amazing. Big thanks to Eileen for all of her help!
Kelly was a great help, had an answer to all my question. I wouldnt store anywhere else.
The storage units are always clean and staff is always helpful. I have been using storage units at this location for years with different projects. It has always been a great experiences.
The staff is absolutely wonderful !!
Rented a space today and could not be happier with my choice. The manager Kelly went out of her way to help me and explain everything in detail. Highly recommend!!!
Phenomenal service and care! The staff was super helpful when selecting size, and helped out our friends that moved as well. Best storage around.
Eileen showed us a great space! And gave us our first month free!
Clean facility Kelly in office was great to deal with highly recommend. Stopped by again and like always pleasant to work with.
Kelly is the absolute sweetest. She coulldnt have made our experience any easier. 5 stars all the way.
I appreciate all the customer service that I receive! The Manager Kelly is awesome. Friendly people. I would refer my friends!!!JOANNE’S HANDS.....💆🏻♀️
They made the process so easy. I have to say the service i recieved was top notch. I could not have made a better choice. Thank you for helping us out at a really stressful time.
Jaime was amazing, very helpful and inviting.
Kelly was so helpful and made it so easy.
Ive been using their storage for yrs. Fair prices, excellent service, and friendly staff especially Eileen 😁
I came in for boxes and Life Storage had a great supply of moving/packing supplies. Everyone was so helpful and knowledgeable and made sure I had the best experience possible.
Kelly was amazing! Very professional and kind. Explained everything beautifully! Highly recommend !
Kelly and Eileen made my experience of putting my stuff in storage a very nice experience. I highly recommend Life Storage.
Great people working here .
Uncle Bobs is a great storage facility, it is convenient and clean. The folks are respectful and friendly. The only issue I find disturbing is the fact that the renter will be charged a late fee when late with the rent money, I believe after 5 days.You know, all it would take for Uncle Bobs to get paid their money is a simple reminder message to the emeil address. That is a simple measure, especially in todays technical world. That little extra step would demonstrate that we, the renters, are truly the most valuable asset, as they claim we are. If after a month being delinquent, ok, then I can see a late fee, even one that grows in amount as time goes by, but after five days, no good. Remember, the junk stored in the shed is just that, junk, and it is worth less and less each month. This simple step would insure that Uncle Bobs Self Storage stays on top, maybe even goes higher:) Thank you, John
Super helpful from start to finish. Willing to answer any questions you had.I would recommend this location to anyone
Such great service from Kelly and Eileen. Clean, safe and so very convenient.
Kelly and Eileen are great. Such wonderful service. We appreciate everything they do for me.
They wont work with you to get your stuff out. How to pay a church $400 to place pod s for 24 hours.
Eileen is the best! She was very helpful on my first day renting.
Kelly was great and very honest and straight forward...
The manager was very polite and easy to talk and very helpful. My experience was a great one, I would recommend this storage place, it is excellent.
I had an excellent experience at Life Storage.... great customer service, very helpful, and just super friendly people..... I recommend anyone who needs storage go to Life Storage for all ur needs!!!
Kelly was super helpful. Place was clean and nice looking.
Very good service at this location. I was pleasantly surprised at how easy the move in Procedure was. This location is secure my belonging are in good hands.
Eileen associate manager was absolutely wonderful with service and help. What a wonderful experience
The lady at the front desk Eileen was so helpful, she got me the best deal.
Love this place i get amazing service from eileen every time i need her...won’t keep my things anywhere else!
Great and quick moving experience with their help. They made the renting process very easy and friendly.
Reasonable rates for indoor and outdoor storage. Easy access. Eileen, the manager, is incredibly helpful and responsible.
Came in to rent a space Everything went great. Kelly was the greatest thank you Kelly.
Great experience at this Life Storage, professional, friendly. Kelly knocked it out of the park.
Eileen was always knowledgeable and helpful. It’s a wonderfully professional run facility.
This location is so helpful, answered all my questions plus some. Clean, safe and just all around perfect for my needs.
Such nice girl who take the time to answer all my 100 questions. So understanding and kind. Im a Lifelong customer.
My experience with this facility has always been fantastic. The ladies there are the best!!!
Amazing staff. Such helpful managers. I will always use life storage going forward.
Great service, really helped me out in a very stressful time. Put us at ease and calmed us so much.
Great selection of moving and packing supplies. They even helped carry it to the car. Awesome service.
Excellent service,very clean and safe location
Kelly was very professional, great to speak to on phone, and was very sweet explained in detail
Best storage unit around. More than enough space and options and the service makes you feel like family
Great facility and office staff. Eileen and Kelly were amazing!
I was there yesterday and Kelly really did helped me out very honest even gave me special discount i didnt know about
This location is awesome. Always so nice and such a easy process. Gray customer service.
Great place, so helpful in the office. Nice, clean facility. So happy with the service
What a great location. Clean, easy to navigate and a great staff! 5 Stars for sure.
Kelly and Eileen are great. Excellent customer service all the time.
Great experience at this facility. What nice employees and cleas safe property.
Kelly and Ilene were great! They were the silver lining of what was a tough day! Thank you!
Great!! Excellent service at this storage facility. I made a great choice going to Life Storage.
My experience at this store was amazing. Such a nice change to have such great service.
Thank you for helping make my experience so much better with your kindness. I appreciate all you did for me.
Kelly was so very helpful, very knowledgable !!
Kelly was so helpful. It was so easy to open a storage room.
Great service very please and good access.Recommend to friends and family.
Positive experience renting here. Friendly, helpful staff.
Kelly the manager of the facility is very professional and helpful!
Kelly was very helpy
The best around, lots of options, good prices and they make you feel like family ?
Great location, with excellent service. Ladies are very helpful.
Great experience, staff was extremely helpful. Would recommend.
Great storage, kind women and know how to start the Uhaul truck!!
Great customer service, they keep me updated. Thank you
The staff was very helpful and made the renting process quick and easy.
Kelly was amazing, so helpful and quick.
Eileen, gave me above and beyond services highly recommend
Stored my stuff, was quick and easy. Quick access i cant complain.
Best customer service and friendly environment. Pretty straight forward
Great service, such helpful ladies in the front office.
Great girls and have very good help and allways. Nice
Eileen is awesome and extremely helpful! Highly recommended.
Very friendly and attentive staff. Convenient hours and location as well.
Great facility for all your storage needs, would recommend.
Great space and customer service
Kelly was amazing and so helpful !
Kelly was helpful and facility is safe and clean
Not willing to work with their customers and very rude.
Very nice facilities and rental vehicles. Staff was very friendly and helpful
Awesome location with wonderful ladiez Kelly and Eileen are so helpful
Great customer service recommended for sure
Great service at this location. Kelly is so helpful.
Great place. Nice people. Clean facility.
Great service at this location. So patient and helpful.
Awesome service. Kelly is the best.
Great service. Kelly is awesome.
I have used them for years, great friendly service
Awesome service Kelly was very helpful😃
Easy process, professional workers 24 hour access. Can’t ask for a better experience.
Great service at this location. Always helpful and happy.
Great service at this location. Kelly is a doll.
Amazing service. Highly recommend.
Furniture n things stayed in good condition. They raise their rates frequently
Very nice, great service and LGBT friendly
Great place to keep a boat!
Very nice place ! Great customer service !
So happy with the service I received at this location.
Great facility. Very friendly staff.
Great service and clean and safe building.
What a great clean facility. Pleasure always.
Friendly, helpful and accommodating staff! Plenty of options available!
Still open nice and quiet to do what need
Cant complain, customer service is great.
Great location, very nice Team.
Great service and incredible staff.
Friendly service. Great value.
Excellent customer service love storing here
Total reviews rating 4.9
199 Reviews for Life Storage - Monroe 2023:
Review №1
2022-03-23I am not one to write reviews, however after my experience with Life-storage #225, I found it absolutely necessary to write something. The facility was clean and secure, totally expected. The front desk person , Jamie, however made the experience review worthy. Her professionalism,knowledge and personality represents the company in the best light. She exemplifies what customer is about. She alone rates five stars, wish I could give her more. Will definitely use again and again.
Review №2
2022-06-07This place is amazing. The staff, Kelly and Jamie specifically, is amazing. They help us with every and anything we need. They are incredibly down to earth whenever we see them, and always in a good mood. We’ve been in this facility for a couple years now, and they are always consistent in how they treat us. I cannot say enough about these two godsends. We love them dearly
Review №3
2022-04-23The staff (Jamie) was very pleasant, friendly and professional. The facilities were clean, well lit and security is a priority. Overall my wife and I had a wonderful experience throughout the tour and and the renting process of the the storage unit. It is nice to know that some organizations still value professionalism and great personal service.
Review №4
2022-02-07Jamie was amazing to work with! She was super friendly, caring, and super knowledgeable on everything! She made the transaction a breeze and is a very outgoing person! Would recommend her to anyone looking for a storage unit!!
Review №5
2022-06-16Great management. Excellent communication and very sweet manager names Kelly. Helped out with everything when I was there. Showed me around. Great place for storage.
Review №6
2022-06-04Jamie at the Monroe storage was Great from helping us chose a unit that was good for us and So Wonderful and polite when we closed out on the unit we were using. She goes above and beyond to be helpful
Review №7
2022-05-04Excellent service at this location! 24 hour access, elevator for second floor storage, and super friendly staff. Loved my time here.
Review №8
2022-04-23I randomly selected Life Storage due to its location. I have to say, I feel very safe with My property at life storage. Ive had my property there for about three years and never had a problem. The facility is immaculate.The Women in the Office is very friendly and helpful.I would recommend life storage to My family and friends.
Review №9
2022-04-02We were in desperate of storage and a truck to move out of our rental. Kelly was the best! Got us a truck and a storage unit deal! She saved us in the best way. We were in complete relief!!!
Review №10
2022-01-16The facility is clean and well maintained. I am pleased thus far. I have had 3 different units in two different locations with Life Storage. I prefer the Monroe location to the Harriman location where my first unit was located.The real gem of life storage tho, is Jamie. She is absolutely spectacular. Attentive, sweet, thorough, patient, detailed, the total package! If you are displeased with any part of your experience, ask to speak with Jamie because she is going to take care of you properly.As someone in retail myself I want to impress how important Jamie is to a business. I sincerely hope she is taken care of by the company because she takes care of the customers, 110%!