Wheelchair-accessible entrance
Yes
Life Storage - Orchard Park in Orchard Park
Categories
Location on the map
Orchard Park, Erie County, New York, US
Accessibility
Phone: +1 716-209-3311
Site: https://www.lifestorage.com/stor...
Site: https://www.lifestorage.com/stor...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:8:30AM–5PM
- Sunday:12–4PM
Life Storage - Orchard Park in other cities:
Comments (35)
Great service. Would reccomend.
Very professional operation with friendly staff. As an Insurance Agent, I deal with this office on behalf of my clients. Cheryl is wonderful to work with.
Customer service is at its best here! Cheryl is a pleasure to do business with. Storage units are very clean and well maintain A++
Very friendly and accommodating. Reasonably pricing and good location near the village of OP and RT 219
It was with utter disbelief that I read the recently posted vitriolic, bitter negative comment of a Mr. Leclerc concerning Orchard Parks Quaker Self Storage facility. Surely he was not talking about the same organization that Ive gotten to know well since my change of residence led to their discovery. Mr. Leclerc quite obviously has an axe to grind, and though I fail to see the link between the military service that he mentioned and this affair, I must admit the whole diatribe smacks of a situation with two definite sides to the story.Given my own extremely positive relationship with Quaker’s front office (having found Janice and Warren to be personable, flexible, and accommodating in all phases) you would tend to think that whether Quaker decides to enter the fray or let their customers ringing endorsements do the talking, eventually the facts will expose this angry comment. It is strangely lacking in necessary background details and in the final analysis totally unjustified and without foundation.I have experienced other self-storage companies in the Buffalo area, and none, in my estimation, can compare to Quakers conscientious service, reasonable rates, and 24-hour accessibility. One can have immediate contact with Janice, herself, as an emergency backup if the occasion ever arises. They are truly superb, and stand out in Western NY in this highly competitive field. I strongly urge anybody in search of a quality storage facility to embrace the Quaker experience and join the overwhelming majority of satisfied tenants. Im convinced that you wont regret your decision. And Mr. Leclerc, Im sorry but I adamantly disagree with your unfair, caustic assessment of Quaker Self Storage.
There isnt a rating low enough for this dump. I rented a large storage unit while we were in an apartment for 6 months until our house was being built. I also rented a smaller storage unit for a motorcycle at the same time. The house was suppose to be done at the end of December and did not get finished until January 11th. I had all our belongings (minus the morotcycle unit) out by the 12th of January. Per their policy nothing could be prorated and I lost the rest of the Januarys rent. Not even willing to work with me since I had dumped plenty of money to them for the time my belongings were there. In the 6 months our belongings were there, we were locked out of the facility (as well as locked in) because the codes they provided to us for the electronic gate never worked on a number of occasions. Of course it always happened during non business hours, many hours of our lives were wasted waiting outside to get in or inside to get out. Occasionally we got lucky that someone else was coming in our gettting out of the facility to keep us from spending the night there. Dont make the same mistake I made going to this place, zero customer service and zero willingness to compensate you (the paying) customer because they dont give a dam. This review is coming from a Army veteran....thank a bunch you crooks.....thank god I sacrificed 9 years of my life defending your way of doing business.
Very nice and friendly service. Took us to see unit sizes so we could decide what best suited our needs.
Very easy to work with getting started and closing account. Thank you for the few years of storage, Im sure Ill have more junk to store in the future. Sincerely Al Dunn.
Absolutely amazing. Was in a bit of a rush and needed a unit rather quickly. Walked in & was able to get the exact one I needed extremely fast & of course, at an amazing price.
Helpful, courteous and kind service.
Very easy access. Clean storage space. Pleasant and helpful personnel.
Excellent facility. Nice helpful personnel. Hard to get a unit here. No climate control.
Sherry was very helpful very knowledgeable would love to have employees like her in my business
Easy and convenient to use, honest, helpful and wonderful staff.
Easy to work with
Cheryl offered outstanding customer service!
Good place ,clean ,eveything works as it should.
Very secure place to store things, gated access with password.
Friendly staff, reasonable rates, nice facility
Cheryl was beyond accommodating and patient!
Friendly staff and easy access for storage.
Good people.
Ok
Easy access for storage
Very clean.
Total reviews rating 4.8
35 Reviews for Life Storage - Orchard Park 2023:
Review №1
2022-05-31I had an excellent experience with this Life Storage location. The manager, Kim, was an absolute star, as she went over and above for my complete satisfaction. She found me the space I needed at a lower price than other locations and did all the work to get me settled—I didn’t have to lift a finger! It was a welcome surprise that I didn’t have to run around, and she took a huge portion of my moving stress away. Make your life easier and come here first!
Review №2
2022-08-15I’m giving 5 stars to Kim, the manager at this location. She is kind, helpful and responsive and at the moment the main reason I’m storing my belongings there. However, I’m very disappointed in Life Storage as a corporation. They recently took over this location and both my insurance and rent increased dramatically, almost by 50%. It was so much better before they took over. I give LifeStorage 1 star.Update: I appreciate that the “owner” replied, but he just looped me right back to square one. I now give LifeStorage no stars. It is obvious that they don’t care about their customers and only their shareholders.
Review №3
2022-07-26Kim has been an amazing contact to work with!Every employer should have a “Kim”!!The unit is clean and the ambient temperature is perfect!!The move in was flawless… easy-peasyEspecially since Kim stayed on the phone with me throughout the entire process.Great companyKudos
Review №4
2022-08-22The best place for storage in Orchard Park. Not only that but Kimberly C. Is an amazing manager and goes above and beyond when it comes to customer service. Great place, great prices, great staff!
Review №5
2022-04-03When we first met Kim in the office I was impressed by her attitude and knowledge. She has been informative and communicative about the whole process. So far, everything is going just great!
Review №6
2022-06-02Kim was very helpful in arranging for a unit for me. She made the process seamless. She is friendly, and very efficient. She is an asset to your organization.
Review №7
2020-04-23Using Secure Storage is such a convenience for our needs. My friend and i were treated so very well, Cheryl was the best and very helpful with everything. She made the whole experience so nice. Her knowledge and care for us is so greatly appreciated. Such a great employee. Thank you to all .
Review №8
2019-10-26Sheryl is great, she was the front office employee who assisted in everything. I moved from out of state and was in contact before my move. She made sure to keep me updated on storage availability during the whole process, when I arrived I got my unit and lock in a matter of minutes and was able to move by belongings in immediately. Very friendly and made me feel comfortable with my choice to use their facility.
Review №9
2019-10-29Great company to do business with. Storage units are very clean and well kept. Cheryl in the office is fantastic, was very knowledgeable & explains everything in detail, a delight to work with and an asset to the company. I highly recommend using them!!
Review №10
2021-03-05Had a unit with these guys for 3 years, and have just closed. From start to finish everything was easy, management was a pleasure to deal with, and never had a single problem with billing or access to the unit. Cant recommend them highly enough.